tow FORD E SERIES 2018 Repair Manual
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HD Radio Technology manufactured underlicense from iBiquity Digital Corporationand foreign patents. HD Radio and the HDand HD Radio logos are proprietarytrademarks of DTS Ford Motor Companyand DTS are not responsible for thecontent sent using HD Radio technology.Content may be changed, added or deletedat any time at the station owner'sdiscretion.
SATELLITE RADIO (If Equipped)
SiriusXM® broadcasts a variety of music,news, sports, weather, traffic andentertainment satellite radio channels. Formore information and a complete list ofSiriusXM satellite radio channels, visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antennaclear of snow and ice build-up and keep luggage and othermaterial as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeatingtower, a stronger signal may overtake a weaker one andthe audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate theinterference and the audio system may mute.Satellite radio signal interfer-ence
SiriusXM Satellite Radio Service
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
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Audio SystemE208625
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SiriusXM satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSiriusXM satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SiriusXM satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. When insatellite radio mode, tune to channel 0.
Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSiriusXM satellite or Siri-usXM tower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
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Audio System
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Connecting to SYNC Services Using the Phone Menu
Press the phone button, then scroll to:
Action and DescriptionMessage
Press the OK button.SYNC Apps
Services1. Press the OK button. The display indicates the system isconnecting.
2. Press the OK button again. SYNC initiates the call to theServices portal.
3. Once you connect to the service, follow the prompts torequest the desired service, for example traffic or direc-tions.
Receiving Turn-by-Turn Directions
When connected to SYNC Services, press the voice button and when promptedsay:
Action and DescriptionVoice command
To receive directions to a location. Once you select yourdestination, the system uploads your current vehicle location,calculates a route based on current traffic conditions andsends it back to your vehicle. After the route download iscomplete, the phone call automatically ends. You then receiveaudible and visual driving instructions as you travel towardyour destination.
Directions
To find a business or type of business. Select your destination,the system uploads your current vehicle location, calculatesa route based on current traffic conditions and sends it backto your vehicle. After the route download is complete, thephone call automatically ends. You then receive audible andvisual driving instructions as you travel toward your destina-tion.
Business search
You can also say the following:
To find the closest business or type of business to your loca-tion, within business search.Search near me
If you need further assistance in finding a location at any timewithin a Directions or Business search and need to speak witha live operator.
Operator
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SYNC™ (If Equipped)
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PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDPROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It’s the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it’s probably easier tolist what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
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Ford Protect
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Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect extendedservice plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
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Ford Protect
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3,000 mi (4,800 km) of the messageappearing in the information displayprompting you to change your oil.
•Example 1: The message comes on at28,751 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has notcome on, but the odometer reads30,000 mi (48,000 km) (for example,the Intelligent Oil-Life Monitor wasreset at 25,000 mi (40,000 km)).Perform the engine air filterreplacement.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Inspect U-joints.Inspect frequently, serviceas required
Replace rear axle fluid. See axle maintenance items underExceptions.Every 22,500 mi(36,000 km)
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
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Scheduled Maintenance
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Notices by posting them on Telenav’sWebsite or by downloading such Noticesto your wireless device. If you desire towithdraw your consent to receive Noticeselectronically, you must discontinue youruse of the Telenav Software.
8.4
Telenav’s or your failure to requireperformance of any provision shall notaffect that party’s right to requireperformance at any time thereafter, norshall a waiver of any breach or default ofthis Agreement constitute a waiver of anysubsequent breach or default or a waiverof the provision itself.
8.5
If any provision herein is heldunenforceable, then such provision will bemodified to reflect the intention of theparties, and the remaining provisions ofthis Agreement will remain in full force andeffect.
8.6
The headings in this Agreement are forconvenience of reference only, will not bedeemed to be a part of this Agreement,and will not be referred to in connectionwith the construction or interpretation ofthis Agreement. As used in this Agreement,the words “include” and “including,” andvariations thereof, will not be deemed tobe terms of limitation, but rather will bedeemed to be followed by the words“without limitation.”
9. Other Vendors Terms and Conditions
The Telenav Software utilizes map andother data licensed to Telenav by thirdparty vendors for the benefit of you andother end users. This Agreement includesend-user terms applicable to thesecompanies (included at the end of this
Agreement), and thus your use of theTelenav Software is also subject to suchterms. You agree to comply with thefollowing additional terms and conditions,which are applicable to Telenav’s thirdparty vendor licensors:
9.1 End User Terms Required by HERENorth America, LLC
The data (“Data”) is provided for yourpersonal, internal use only and not forresale. It is protected by copyright, and issubject to the following terms andconditions which are agreed to by you, onthe one hand, and Telenav (“Telenav”) andits licensors (including their licensors andsuppliers) on the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includesinformation taken with permission fromCanadian authorities, including: © HerMajesty the Queen in Right of Canada, ©Queen's Printer for Ontario, © Canada PostCorporation, GeoBase®, © Department ofNatural Resources Canada.
HERE holds a non-exclusive license fromthe United States Postal Service® topublish and sell ZIP+4® information.
©United States Postal Service® 2014.Prices are not established, controlled orapproved by the United States PostalService®. The following trademarks andregistrations are owned by the USPS:United States Postal Service, USPS, andZIP+4.
The Data for Mexico includes certain datafrom Instituto Nacional de Estadística yGeografía.
TERMS AND CONDITIONS
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Appendices
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Engine Specifications - 6.8L....................194Drivebelt Routing................................................195Environment......................................................13Essential Towing Checks...........................107Before Towing a Trailer.......................................111Hitches...................................................................108Launching or Retrieving a Boat or PersonalWatercraft (PWC)..........................................112Safety Chains......................................................108Trailer Brakes.......................................................108Trailer Lamps..........................................................111Trailer Towing Connector.................................107When Towing a Trailer........................................112Event Data RecordingSee: Data Recording...............................................7Exterior Mirrors................................................49Fold-Away Exterior Mirrors...............................49Power Exterior Mirrors........................................49Telescoping Mirrors ............................................50
F
Fastening the Seatbelts..............................26Seatbelt Locking Modes....................................26Using Seatbelts During Pregnancy................26Flat TireSee: Changing a Road Wheel........................189Floor Mats.........................................................115Ford Credit...........................................................9US Only.......................................................................9Ford Protect..................................................268Ford Protect Extended Service Plan(CANADA ONLY)..........................................269Ford Protect Extended Service Plans (U.S.Only)..................................................................268Fuel and Refueling.........................................76Fuel Consumption.........................................80Fuel Economy.......................................................80Fuel Quality - E85..........................................76Choosing the Right Fuel - Flex FuelVehicles...............................................................76Switching Between E85 and Gasoline.........77Fuel Quality - Gasoline.................................78Choosing the Right Fuel.....................................78Fuel Shutoff.....................................................118Fuses.................................................................129Fuse Specification Chart...........................129Passenger Compartment Fuse Panel.........134
Power Distribution Box.....................................129
G
Gauges................................................................51Battery Voltage Gauge.......................................52Engine Coolant Temperature Gauge............52Fuel Gauge...............................................................51Information Display.............................................52GearboxSee: Transmission...............................................86General Information on RadioFrequencies....................................................37General Maintenance Information........270Multi-point Inspection......................................272Owner Checks and Services...........................271Protecting Your Investment...........................270Why Maintain Your Vehicle?..........................270Why Maintain Your Vehicle at YourDealership?.....................................................270Getting Assistance Outside the U.S. andCanada..........................................................125Getting the Services You Need................122Away From Home...............................................122
H
HandbrakeSee: Parking Brake................................................91Hazard Flashers.............................................118Headlamp AdjustingSee: Adjusting the Headlamps......................153Headlamp RemovalSee: Removing a Headlamp...........................154HeadrestSee: Head Restraints..........................................68Head Restraints..............................................68HeatingSee: Climate Control..........................................64Hints on Controlling the InteriorClimate............................................................65Defogging the Side Windows in ColdWeather..............................................................66General Hints.........................................................65Quickly Cooling the Interior..............................66Quickly Heating the Interior.............................66Recommended Settings for Cooling............66Recommended Settings for Heating...........66
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Index
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N
Normal Scheduled Maintenance...........273
O
Oil Change Indicator Reset.......................142Resetting the Oil Life MonitoringSystem...............................................................142Oil CheckSee: Engine Oil Check........................................141Opening and Closing the Hood...............139Ordering Additional Owner'sLiterature.......................................................126Obtaining a French Owner’s Manual...........127
P
Parking Aids.....................................................93Parking Brake....................................................91Passive Anti-Theft System.........................43SecuriLock®...........................................................43PATSSee: Passive Anti-Theft System.....................43Perchlorate..........................................................9Power Door LocksSee: Locking and Unlocking.............................40Power Seats.....................................................69Recline Adjustment.............................................70Power Steering Fluid Check.....................150Power Windows.............................................49Accessory Delay...................................................49One-Touch Down.................................................49Protecting the Environment........................13PunctureSee: Changing a Road Wheel........................189
R
Rear Axle...........................................................89Rear Passenger Climate Controls............66Rear View Camera.........................................93Using the Rear View Camera System..........93Rear View CameraSee: Rear View Camera.....................................93Recommended Towing Weights............103Calculating the Maximum Loaded TrailerWeight for Your Vehicle...............................106
Reduced Engine Performance..................114Refueling............................................................79Fuel Filler Cap........................................................79Remote Control...............................................37Car Finder................................................................39Changing the Remote Control Battery........38Reprogramming the Remote Control...........38Sounding the Panic Alarm................................39Removing a Headlamp...............................154Repairing Minor Paint Damage...............163Replacement PartsRecommendation........................................10Collision Repairs....................................................10Scheduled Maintenance and MechanicalRepairs.................................................................10Warranty on Replacement Parts....................10Replacing a Lost Key or RemoteControl............................................................39Reporting Safety Defects (CanadaOnly)...............................................................127Reporting Safety Defects (U.S.Only)...............................................................127Roadside Assistance....................................117Vehicles Sold in Canada: Getting RoadsideAssistance.........................................................118Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................118Vehicles Sold in Canada: Using RoadsideAssistance.........................................................118Vehicles Sold in the United States: GettingRoadside Assistance......................................117Vehicles Sold in the United States: UsingRoadside Assistance......................................117Roadside Emergencies................................117Running-InSee: Breaking-In...................................................114Running Out of Fuel......................................78Filling a Portable Fuel Container....................79
S
Safety Precautions........................................76Satellite Radio...............................................216Satellite Radio Electronic Serial Number(ESN)..................................................................217Satellite Radio Reception Factors................216SiriusXM Satellite Radio Service...................216Troubleshooting...................................................217
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Index
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Scheduled Maintenance Record............277Scheduled Maintenance...........................270Seatbelt Extension........................................29Seatbelt Height Adjustment......................27Seatbelts...........................................................25Principle of Operation.........................................25Seatbelt Warning Lamp and IndicatorChime..............................................................28Conditions of operation.....................................28Seats...................................................................68Security..............................................................43Sitting in the Correct Position...................68Snow ChainsSee: Using Snow Chains..................................185Spare WheelSee: Changing a Road Wheel........................189Special Notices................................................10New Vehicle Limited Warranty........................10Notice to Owners of Pickup Trucks andUtility Type Vehicles.........................................11On Board Diagnostics Data LinkConnector.............................................................11Special Instructions.............................................10Using your Vehicle as an Ambulance..............11Special Operating Conditions ScheduledMaintenance...............................................275Exceptions.............................................................277Speed ControlSee: Cruise Control..............................................95Starter SwitchSee: Ignition Switch.............................................73Starting a Gasoline Engine..........................73Failure to Start.......................................................74Guarding Against Exhaust Fumes..................74Important Ventilating Information.................74Stopping the Engine When Your Vehicle isMoving..................................................................74Stopping the Engine When Your Vehicle isStationary...........................................................74Starting and Stopping the Engine............73General Information............................................73Steering.............................................................96Steering Wheel...............................................45Sun Visors.........................................................50Illuminated Vanity Mirror...................................50Supplementary Restraints System.........30Principle of Operation........................................30Symbols Glossary.............................................5
SYNC™ Applications and Services.......237911 Assist................................................................237SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only).....................................................241Vehicle Health Report (If Equipped, UnitedStates Only)....................................................239SYNC™ AppLink™......................................245SYNC Mobile Apps............................................245SYNC™.............................................................219General Information..........................................219SYNC™ Troubleshooting.........................256
T
Technical SpecificationsSee: Capacities and Specifications.............194The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................124Tire Care...........................................................167Glossary of Tire Terminology.........................169Information About Uniform Tire QualityGrading...............................................................167Information Contained on the TireSidewall.............................................................170Temperature A B C.............................................168Traction AA A B C...............................................168Treadwear.............................................................168Tire Pressure Monitoring System...........186Changing Tires With a Tire PressureMonitoring System........................................187Understanding Your Tire PressureMonitoring System .......................................187TiresSee: Wheels and Tires......................................166Towing a Trailer.............................................102Load Placement.................................................102Towing the Vehicle on Four Wheels.......113Emergency Towing..............................................113Recreational Towing...........................................113Towing..............................................................102Traction Control..............................................92Principle of Operation........................................92Trailer Sway Control....................................103Transmission Code Designation.............198Transmission...................................................86Transporting the Vehicle.............................121
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Index