ECU FORD E SERIES 2019 User Guide

System check and vehicle featurecustomization (If Equipped)
Note:System check and vehicle featurecustomization is only available with theoptional information display controls.
Note:When returning to the setup menuand you select a non-English language, youwill see a message appear HOLD RESETFOR ENGLISH to change back to English.Press and hold the SELECT/RESET stem tochange back to English.
Press and hold the SELECT/RESET stemto get into the setup menu sequence forthe following displays:
Setup
OIL LIFE
English or MetricPress and hold theSELECT/RESET stemUNITS ENG /METRIC
ON or OFFAUTOLOCK (ifequipped)
ON or OFFAUTOUNLOCK (ifequipped)
COMPASS ZONE (if equipped)
Electric or EOHPress and hold theSELECT/RESET stemTBC MODE (ifequipped)
English / Spanish / FrenchLANGUAGE =ENGLISH /SPANISH /FRENCH
SYSTEM CHECK
XXX% OIL LIFEPress and hold the SELECT/RESET stemRESET FOR SYSTEMCHECKENGINE HOURS (if enabled)
ENGINE IDLE HOURS (ifenabled)
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Information DisplaysE194389

The front row outboard non-adjustablehead restraints consist of a trimmed foamcovering over the upper structure of theseatback. Properly adjust the seatback toan upright driving or riding position, so thatthe head restraint is positioned as close aspossible to the back of your head.
MANUAL SEATS (IF EQUIPPED)
WARNING: Make sure the seatfully locks into place by rocking itbackward and forward. Not securing theseat into the locked position can bedangerous in a crash and could causeserious personal injury or death.
Moving the Seat Backward andForward
Recline Adjustment (If Equipped)
WARNING: Do not place cargo orany objects behind the seat backrestbefore returning it to the original position.Pull on the seat backrest to make surethat it has fully latched after returningthe seat backrest to its original position.An unlatched seat may becomedangerous if you stop suddenly or havea crash.
Manual Lumbar (If Equipped)
The lumbar control is on the inboard sideof the driver seat. Turn the control to adjustyour support.
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AUTOMATIC TRANSMISSION
WARNING: Always fully apply theparking brake. Make sure you shift intopark (P) for vehicles with an automatictransmission. Switch the ignition off andremove the key whenever you leave yourvehicle.
Putting your vehicle in or out ofgear:
1. Fully press down the brake pedal.
2. Move the gearshift lever into thedesired gear.
3.When you are finished driving, come toa complete stop.
4. Move the gearshift lever and securelylatch it in park (P).
Park (P)
This position locks the transmission andprevents the wheels from turning.
Reverse (R)
With the transmission in reverse (R), yourvehicle moves backward. Always come toa complete stop before shifting into andout of reverse (R).
Neutral (N)
With the transmission in neutral (N), youcan start your vehicle and it is free to roll.Hold the brake pedal down when in thisposition.
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy. The overdrivefunction allows automatic upshifts anddownshifts through gears one through six.
Fourth (4)
Transmission operates in fourth (4) gearonly. Used for improved traction onslippery roads.
Second (2)
Transmission operates in second (2) gearonly. Use second (2) gear to start-up onslippery roads.
First (1)
•Transmission operates in first (1) gearonly.
•Provides maximum engine braking.
•Allows upshifts by moving gearshiftlever.
•Does not downshift into first (1) gearat high speeds; allows for first (1) gearwhen vehicle reaches slower speeds.
Forced downshifts
•Allowed in drive (D) with the tow/haulfeature on or off.
•Press the accelerator to the floor.
•Allows transmission to select anappropriate gear.
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TransmissionE198819

PRINCIPLE OF OPERATION
Cruise control lets you maintain a setspeed without keeping your foot on theaccelerator pedal. You can use cruisecontrol when your vehicle speed is greaterthan 20 mph (30 km/h).
USING CRUISE CONTROL
WARNING: Do not use cruisecontrol on winding roads, in heavy trafficor when the road surface is slippery. Thiscould result in loss of vehicle control,serious injury or death.
WARNING: When you are goingdownhill, your vehicle speed couldincrease above the set speed. Thesystem does not apply the brakes.
To help the system to maintain the setspeed when going downhill, downshift toa lower gear.
The cruise controls are on the steeringwheel. See Using Cruise Control (page96).
Switching Cruise Control On
Press and release the button.
The indicator displays in theinstrument cluster.
Setting the Cruise Speed
Drive to your preferred speed.
Press and release to set thecurrent speed.
Take your foot off the accelerator pedal.
Note:The indicator will change color.
Changing the Set Speed
Press the accelerator or brake pedal untilyou reach your preferred speed.
Press and release to set thespeed.
Press and release to increase theset speed in small increments.
Press and hold the button to increase theset speed. Release the button when youreach your preferred speed.
Press and release to decreasethe set speed in smallincrements.
Press and hold the button to decrease theset speed. Release the button when youreach your preferred speed.
Note:If you accelerate by pressing only theaccelerator pedal, the set speed does notchange. When you release the acceleratorpedal, your vehicle returns to the speed thatyou previously set.
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5. Install and adjust the tension in theweight-distributing bars so that theheight of your vehicle's front wheelopening on the fender is approximatelyhalf the way down from H2, toward H1.
6.Check that the trailer is level or slightlynose down toward your vehicle. If not,adjust the ball height accordingly andrepeat Steps 2-6.
When the trailer is level or slightly nosedown toward the vehicle:
•Lock the bar tension adjuster in place.
•Check that the trailer tongue securelyattaches and locks onto the hitch.
•Install safety chains, lighting, and trailerbrake controls as required by law or thetrailer manufacturer.
Safety Chains
Note:Do not attach safety chains to thebumper.
Always connect the safety chains to theframe or hook retainers of your vehiclehitch.
To connect the safety chains, cross thechains under the trailer tongue and allowenough slack for turning tight corners. Donot allow the chains to drag on the ground.
Trailer Brakes
WARNING: Do not connect atrailer's hydraulic brake system directlyto your vehicle's brake system. Yourvehicle may not have enough brakingpower and your chances of having acollision greatly increase.
Electric brakes and manual, automatic orsurge-type trailer brakes are safe if youinstall them properly and adjust them tothe manufacturer's specifications. Thetrailer brakes must meet local and federalregulations.
The rating for the tow vehicle's brakingsystem operation is at the gross vehicleweight rating, not the gross combinedweight rating.
Separate functioning brake systemsare required for safe control of towedvehicles and trailers weighing morethan 1500 lb (680 kg) when loaded.
Integrated Trailer Brake Controller (IfEquipped)
WARNING: Use the integratedtrailer brake controller to properly adjustthe trailer brakes and check allconnections before towing a trailer.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
Note:The Ford trailer brake controller hasbeen verified to be compatible with trailershaving electric-actuated drum brakes (oneto four axles) and electric-over-hydraulicbrakes. It will not activate hydraulicsurge-style trailer brakes. It is theresponsibility of the customer to ensure thatthe trailer brakes are adjusted appropriately,functioning normally and all electricconnections are properly made.
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Towing

WARNING: Secure the floor matto both retention devices so that itcannot slip out of position and interferewith the pedals. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Do not placeadditional floor mats or any othercovering on top of the original floor mats.This could result in the floor matinterfering with the operation of thepedals. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: Always make sure thatobjects cannot fall into the driver footwell while your vehicle is moving. Objectsthat are loose can become trappedunder the pedals causing a loss ofvehicle control.
To install the floor mats, position the floormat eyelet over the retention post andpress down to lock in position.
To remove the floor mat, reverse theinstallation procedure.
Note:Regularly check the floor mats tomake sure they are secure.
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Driving HintsE142666

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Roadside Emergencies

2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3. The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
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Customer Assistance

E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
Kuwait22280384
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]/AN/ASub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
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Customer Assistance

Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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