key FORD E SERIES 2019 User Guide

GENERAL INFORMATION
WARNING: Extended idling at highengine speeds can produce very hightemperatures in the engine and exhaustsystem, creating the risk of fire or otherdamage.
WARNING: Do not park, idle ordrive your vehicle on dry grass or otherdry ground cover. The emission systemheats up the engine compartment andexhaust system, creating the risk of fire.
WARNING: Do not start the enginein a closed garage or in other enclosedareas. Exhaust fumes can be toxic.Always open the garage door before youstart the engine.
WARNING: Exhaust leaks mayresult in entry of harmful and potentiallylethal fumes into the passengercompartment. If you smell exhaustfumes inside your vehicle, have yourvehicle inspected immediately. Do notdrive if you smell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi(8 km) after you reconnect it. This isbecause the engine management systemmust realign itself with the engine. Youcan disregard any unusual drivingcharacteristics during this period.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start the engine, avoid pressingthe accelerator pedal before and duringoperation. Only use the accelerator pedalwhen you have difficulty starting theengine.
IGNITION SWITCH
A (accessory) - Allows the electricalaccessories, such as the radio, to operatewhile the engine is not running.
Note:Do not leave the ignition key in thisposition for too long. This could cause yourvehicle battery to lose charge.
B (lock) - Locks the gearshift lever andallows key removal.
C (off) - The ignition is off.
Note:When you switch the ignition off andleave your vehicle, do not leave your key inthe ignition. This could cause your vehiclebattery to lose charge.
D (on) - All electrical circuits areoperational and the warning lamps andindicators illuminate.
E (start) - Cranks the engine.
STARTING A GASOLINE
ENGINE
When you start the engine, the idle speedincreases, this helps to warm up theengine. If the engine idle speed does notslow down automatically, have yourvehicle checked by an authorized dealer.
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Starting and Stopping the EngineE161572
D
E
C
B
A

Before starting the engine check thefollowing:
•Make sure all occupants have fastenedtheir safety belts.
•Make sure the headlamps andelectrical accessories are off.
•Make sure the parking brake is on.
•Make sure the transmission is in park(P) or neutral (N).
•Turn the ignition key to the on position.
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to the start position tostart the engine. Release the key whenthe engine starts.
Note:The engine may continue crankingfor up to 15 seconds or until it starts.
Note:If you cannot start the engine on thefirst try, wait for a short period and try again.
Failure to Start
If you cannot start the engine after threeattempts, wait 10 seconds and follow thisprocedure:
1. Fully press the brake pedal.
2. Fully press the accelerator pedal andhold it there.
3. Start the engine.
Stopping the Engine When YourVehicle is Stationary
1. Shift into park (P) or neutral (N).
2. Turn the key to the off position.
3. Apply the parking brake.
Stopping the Engine When YourVehicle is Moving
WARNING: Switching off theengine when the vehicle is still movingwill result in a loss of brake and steeringassistance. The steering will not lock, buthigher effort will be required. When theignition is switched off, some electricalcircuits, including air bags, warning lampsand indicators may also be off. If theignition was turned off accidentally, youcan shift into neutral (N) and re-start theengine.
1. Put the transmission into neutral (N)and use the brakes to bring your vehicleto a safe stop.
2. When your vehicle has stopped, shiftinto park (P) or neutral (N) and switchthe ignition off.
3. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: If you smell exhaustfumes inside your vehicle, have yourvehicle checked by your authorizeddealer immediately. Do not drive yourvehicle if you smell exhaust fumes.Carbon monoxide is present in exhaustfumes. Take precautions to avoid itsdangerous effects.
Important Ventilating Information
If you stop your vehicle and then leave theengine idling for long periods of time, werecommend that you do one of thefollowing:
•Open the windows at least 1 in (3 cm).
•Set your climate control to outside air.
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Starting and Stopping the Engine

Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2. Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
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Engine Emission Control

AUTOMATIC TRANSMISSION
WARNING: Always fully apply theparking brake. Make sure you shift intopark (P) for vehicles with an automatictransmission. Switch the ignition off andremove the key whenever you leave yourvehicle.
Putting your vehicle in or out ofgear:
1. Fully press down the brake pedal.
2. Move the gearshift lever into thedesired gear.
3.When you are finished driving, come toa complete stop.
4. Move the gearshift lever and securelylatch it in park (P).
Park (P)
This position locks the transmission andprevents the wheels from turning.
Reverse (R)
With the transmission in reverse (R), yourvehicle moves backward. Always come toa complete stop before shifting into andout of reverse (R).
Neutral (N)
With the transmission in neutral (N), youcan start your vehicle and it is free to roll.Hold the brake pedal down when in thisposition.
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy. The overdrivefunction allows automatic upshifts anddownshifts through gears one through six.
Fourth (4)
Transmission operates in fourth (4) gearonly. Used for improved traction onslippery roads.
Second (2)
Transmission operates in second (2) gearonly. Use second (2) gear to start-up onslippery roads.
First (1)
•Transmission operates in first (1) gearonly.
•Provides maximum engine braking.
•Allows upshifts by moving gearshiftlever.
•Does not downshift into first (1) gearat high speeds; allows for first (1) gearwhen vehicle reaches slower speeds.
Forced downshifts
•Allowed in drive (D) with the tow/haulfeature on or off.
•Press the accelerator to the floor.
•Allows transmission to select anappropriate gear.
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TransmissionE198819

•You take corners too fast.
•The road surface is poor.
Note: If the system activates, the brakepedal may pulse and may travel further.Maintain pressure on the brake pedal. Youmay also hear a noise from the system. Thisis normal.
PARKING BRAKE
WARNING: Always fully apply theparking brake. Make sure you shift intopark (P) for vehicles with an automatictransmission. Switch the ignition off andremove the key whenever you leave yourvehicle.
Apply the parking brake whenever you parkyour vehicle.
•For vehicles with a foot operatedparking brake, press the pedal down.
•For vehicles with a hand operatedparking brake, pull the parking brakelever up.
It illuminates when you switchthe ignition on and apply theparking brake. It also illuminatesmomentarily when you switchthe ignition on to confirm thelamp is functional. if is does notilluminate when you switch the ignition onor begins to flash at any time, have thesystem checked by an authorized dealer.
If it illuminates when your vehicle ismoving, make sure you disengage theparking brake.
If the parking brake is disengaged, thisindicates a low brake fluid level or a brakesystem fault. Have your vehicle checkedas soon as possible.
To release the parking brake:
•For vehicles with a foot operatedparking brake, pull the parking brakerelease lever.
•For vehicles with a hand operatedparking brake, push the parking brakelever down.
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BrakesE144522

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Roadside Emergencies

Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD FLASHERS
Note:If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The hazard flasher control is on thesteering column. Use it when your vehicleis creating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the flasher control again toswitch them off.
FUEL SHUTOFF
WARNING: If your vehicle hasbeen involved in a crash, have the fuelsystem checked. Failure to follow thisinstruction could result in fire, personalinjury or death.
Note: When you try to restart your vehicleafter a fuel shutoff, your vehicle makes surethat various systems are safe to restart.Once your vehicle determines that thesystems are safe, your vehicle allows you torestart.
Note:In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow offuel to the engine in the event of amoderate to severe crash. Not everyimpact causes a shutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
If your vehicle has a key system:
1. Turn key to the off position.
2. Turn key to the start position.
3. Turn key to the off position.
4. Turn key to the on position.
5. The fuel pump is now re-enabled.
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Roadside EmergenciesE161463

How Temperature Affects Your TirePressure
The tire pressure monitoring systemmonitors tire pressure in each pneumatictire. When driving in a normal manner, atypical passenger tire inflation pressuremay increase about 2–4 psi (14–28 kPa)from a cold start situation. If the vehicle isstationary overnight with the outsidetemperature significantly lower than thedaytime temperature, the tire pressure maydecrease about 3 psi (21 kPa) for a drop of30°F (17°C) in ambient temperature. Thislower pressure value may be detected bythe tire pressure monitoring system asbeing significantly lower than therecommended inflation pressure andactivate the system warning light for lowtire pressure. If the low tire pressurewarning light is on, visually check each tireto verify that no tire is flat. If one or moretires are flat, repair as necessary. Checkthe air pressure in the road tires. If any tireis under-inflated, carefully drive the vehicleto the nearest location where air can beadded to the tires. Inflate all the tires tothe recommended inflation pressure.
Tire Pressure Monitoring System ResetProcedure
WARNING: To determine therequired pressure(s) for your vehicle, seethe Safety Compliance CertificationLabel (on the door hinge pillar,door-latch post or the door edge thatmeets the door-latch post, next to thedriver seat) or the Tire Label on theB-Pillar or the edge of the driver door.
Note:You need to perform the tire pressuremonitoring system reset procedure aftereach tire rotation.
To provide the vehicle's load carryingcapability, some vehicles require differentrecommended tire pressures in the fronttires as compared to the rear tires. The tirepressure monitoring system on thesevehicles illuminate the low tire pressurewarning light at two different pressures:one for the front tires and one for the reartires.
Since tires need to be rotated to provideconsistent performance and maximum tirelife, the tire pressure monitoring systemneeds to know when the tires are rotatedto determine which set of tires are on thefront and which are on the rear. With thisinformation, the system can detect andproperly warn of low tire pressures.
System reset tips:
•To reduce the chances of interferencefrom another vehicle, perform thesystem reset procedure at least 3 ft(1 m) away from another vehicleundergoing the system reset procedureat the same time.
•Do not wait more than two minutesbetween resetting each tire sensor orthe system can time-out and you haveto repeat the entire procedure on allfour wheels.
•A double horn sounds indicating theneed to repeat the procedure.
Performing the System Reset Procedure- Single Rear Wheel
Read the entire procedure beforeattempting.
1. Drive the vehicle above 20 mph(32 km/h) for at least two minutes,then park in a safe location where youcan easily get to all four tires and haveaccess to an air pump.
2.Place the ignition in the off position andkeep the key in the ignition.
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Wheels and Tires

Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSiriusXM satellite or Siri-usXM tower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Questions? Call
1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found
Check Channel Guide
No action required.SiriusXM has updated thechannels available for yourvehicle.
Subscription Updated
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Audio System

Action and DescriptionMessage
Repeat entering letters to narrow yoursearch. When you are satisfied withyour entry press the right arrow key onthe bezel.SYNC will jump to the phonebookcontact name that matches your entry.Press OK.In addition to the Phonebook entryname, the phone number label (Work,Cell, Home or Other) shows on thedisplay. If there are multiple phonenumber entries for a particular Phone-book name, you can scroll through thedifferent phone labels at this time.Once you have the desired phone labelon the screen press OK.The phone number that is stored underthe selected label will be shown on thedisplay. Press OK to dial this number.
Press the OK button to send, download, read and delete text
messages.1TEXT MESSAGE
View your cell phone's status, set ring tones, select your messagenotification, change phonebook entries and automatically download
your cell phone content among other features.1
PHONE SETNGS
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions.2SYNC Services
Automatically place an emergency call to a 911 operator following
a crash.3911 Assist
Create and receive a diagnostic report card on your vehicle.2Vehicle Health
Interact with SYNC-capable mobile applications on your smart-phone.APPLICATIONS
Access Bluetooth Devices menu listings and advanced menu listings.SYS SETTINGS
Press the OK button to exit the phone menu.EXIT MENU
1 This is a cell phone-dependent feature.2 This is an optional feature and available in the United States only.3 This is an optional feature and available in the United States and Canada only.
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SYNC™