power steering FORD E SERIES 2019 User Guide

UNDER HOOD OVERVIEW
Windshield washer fluid reservoir. See Washer Fluid Check (page 153).A
Engine oil filler cap. See Engine Oil Check (page 143).B
Automatic transmission fluid dipstick. See Automatic Transmission FluidCheck (page 149).C
Air filter assembly. See Changing the Engine Air Filter (page 159).D
Engine oil dipstick. See Engine Oil Dipstick (page 143).E
Brake fluid reservoir. See Brake Fluid Check (page 152).F
Engine coolant reservoir. See Engine Coolant Check (page 144).G
Engine compartment fuse box. See Changing a Fuse (page 139).H
Power steering fluid reservoir. See Power Steering Fluid Check (page 152).I
Battery. See Changing the 12V Battery (page 153).J
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MaintenanceE197500

Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60%provides improved freeze pointprotection. Coolant concentrationsabove 60% decrease the overheatprotection characteristics of thecoolant and may cause enginedamage.
If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of thecoolant and may cause enginedamage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 198).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is foruse during emergencies only. Operateyour vehicle in fail-safe mode only aslong as necessary to bring your vehicleto rest in a safe location and seekimmediate repairs. When in fail-safemode, your vehicle will have limitedpower, will not be able to maintainhigh-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
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Maintenance

Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
Automatic Transmission FluidFilter
Your automatic transmission is equippedwith a serviceable transmission fluid filterlocated inside the transmission bottompan. For service intervals for the automatictransmission fluid and transmission filter,See Scheduled Maintenance (page 276).
For transmission filter maintenance, seeyour authorized dealer.
BRAKE FLUID CHECK
WARNING: Do not use any fluidother than the recommended brake fluidas this will reduce brake efficiency. Useof incorrect fluid could result in the lossof vehicle control, serious personal injuryor death.
WARNING: Only use brake fluidfrom a sealed container. Contaminationwith dirt, water, petroleum products orother materials may result in brakesystem damage or failure. Failure toadhere to this warning could result in theloss of vehicle control, serious personalinjury or death.
WARNING: Do not allow the fluidto touch your skin or eyes. If thishappens, rinse the affected areasimmediately with plenty of water andcontact your physician.
WARNING: A fluid level betweenthe MAX and MIN lines is within thenormal operating range and there is noneed to add fluid. A fluid level not in thenormal operating range couldcompromise the performance of thesystem. Have your vehicle checkedimmediately.
To avoid fluid contamination, the reservoircap must remain in place and fully tight,unless you are adding fluid.
Only use fluid that meets Fordspecifications. See Capacities andSpecifications (page 198).
POWER STEERING FLUID
CHECK
WARNING: A fluid level betweenthe MAX and MIN lines is within thenormal operating range and there is noneed to add fluid. A fluid level not in thenormal operating range couldcompromise the performance of thesystem.
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MaintenanceE196355

WARNING: For E-350 and E-450vehicles with the Hydro-Boost BrakeSystem, do not press the brake pedalafter the engine has been turned off.Pressing the brake pedal after the enginehas been turned off will give a falsepower steering fluid level reading.
Only use fluid that meets Fordspecifications. See Capacities andSpecifications (page 203).
To top up the power steering fluid level dothe following.
1. Start the engine and let it run until itreaches normal operating temperature.
2. Make sure the fluid is within the MINand MAX range.
3. If the fluid level is low, add fluid to bewithin the MIN and MAX range. Do notoverfill.
4.While the engine idles, turn the steeringwheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note:Do not operate the vehicle with a lowpower steering pump fluid level.
WASHER FLUID CHECK
WARNING: If you operate yourvehicle in temperatures below 40°F(5°C), use washer fluid with antifreezeprotection. Failure to use washer fluidwith antifreeze protection in coldweather could result in impairedwindshield vision and increase the riskof injury or accident.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 198).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
CHANGING THE 12V BATTERY
WARNING: This vehicle may befitted with more than one battery,removal of cable from only one batterydoes not disconnect the vehicleelectrical system. Be sure to disconnectcables from all batteries whendisconnecting power. Failure to do somay cause serious personal injury orproperty damage.
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide proper ventilation.
WARNING: When lifting aplastic-cased battery, excessive pressureon the end walls could cause acid to flowthrough the vent caps, resulting inpersonal injury and/or damage to thevehicle or battery. Lift the battery with abattery carrier or with your hands onopposite corners.
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Maintenance

If your vehicle is equipped withdual rear wheels it isrecommended that the front andrear tires (in pairs) be rotated onlyside to side. We do notrecommend splitting up the dualrear wheels. Rotate them side toside as a set. After tire rotation,inflation pressures must beadjusted for the tires newpositions in accordance withvehicle requirements.
USING SNOW CHAINS
WARNING: Snow tires must bethe same size, load index, and speedrating as those originally provided byFord. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased risk ofloss of vehicle control, vehicle rollover,personal injury, and death. Additionally,the use of non-recommended tires andwheels could cause steering, suspension,axle, transfer case, or power transfer unitfailure. It is also strongly advised tofollow the Ford recommended tireinflation pressure found on the SafetyCompliance Certification Label (affixedto either the door hinge pillar, door-latchpost, or the door edge that meets thedoor-latch post, next to the driver’sseating position), or Tire Label which islocated on the B-Pillar or the edge of thedriver door. Failure to follow the tirepressure recommendations can causeuneven treadwear patterns andadversely affect the way your vehiclehandles.
The tires on your vehicle have all-weathertreads to provide traction in rain and snow.However, in some climates, you may needto use snow tires and cables. If you needto use cables, it is recommended that steelwheels (of the same size andspecifications) be used, as cables may chipaluminum wheels.
Note:The suspension insulation andbumpers help prevent vehicle damage. Donot remove these components from yourvehicle when using snow tires and chains.
Follow these guidelines when using snowtires and chains:
•If possible, avoid fully loading yourvehicle.
•Use only SAE Class S chains.
•Install chains securely, verifying thatthe chains do not touch any wiring,brake lines or fuel lines.
•Drive cautiously. If you hear the chainsrub or bang against your vehicle, stopand retighten the chains. If this doesnot work, remove the chains to preventdamage to your vehicle.
•Remove the tire chains when they areno longer needed. Do not use tirechains on dry roads.
If you have any questions regarding snowchains or cables, please contact yourauthorized dealer.
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Wheels and Tires

CAPACITIES AND SPECIFICATIONS - 6.2L
Capacities
WARNING: The air conditioning refrigerant system contains refrigerant underhigh pressure. Only qualified personnel should service the air conditioning refrigerantsystem. Opening the air conditioning refrigerant system can cause personal injury.
CapacityItem
7.0 qt (6.6 L)Engine oil (with oil filter)
21.3 qt (20.2 L)Engine coolant
30.7 qt (29.1 L)Engine coolant - with auxiliary rear heat
Between MIN and MAX on brake fluidreservoirBrake fluid
Between MIN/MAX on power steering fluidreservoirPower steering fluid
17.4 qt (16.5 L)1Automatic transmission fluid
6.6 pt (3.1L) 2Dana Limited Slip Axle fluidM70FF (M267FF)E-350
9.7 pt (4.6L) 2Dana Limited Slip Axle fluidM70HD (M273HD)E-450
6.6 pt (3.1L) 2Dana conventional axle fluidM70FF (M267FF)E-350
9.7 pt (4.6L) 2Dana conventional axle fluidM70HD (M273HD)E-450
Fill as requiredWindshield washer fluid
40 gal (151 L)Fuel tank
55 gal (208 L)Fuel tank(Optional or E-Super Duty)
1.9 lb (0.85 kg)A/C refrigerant
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Capacities and Specifications

SpecificationName
WSS-M2C938-APower steering fluid andMERCON® LVAutomatic transmission fluid (U.S. and Mexico):Motorcraft® MERCON® LV Automatic Transmission FluidXT-10-QLVC
WSS-M2C938-APower steering fluid andMERCON® LVAutomatic transmission fluid (Canada):Motorcraft® MERCON® LV Automatic Transmission FluidCXT-10-LV12
ES-PM-M2013Dana Limited Slip axle fluid (U.S.):GL-5Motorcraft® SAE 75W-90 Synthetic Axle LubricantXY-75W90-QLS
ES-PM-M2013Dana Limited Slip axle fluid (Canada):GL-5Motorcraft® SAE 75W-90 Synthetic Axle LubricantCXY-75W90-LS12
WSP-M2C197-ADana conventional axle fluid (U.S. and Mexico):Motorcraft® SAE 80W-90 Premium Rear Axle LubricantXY-80W90-QL
WSP-M2C197-ADana conventional axle fluid (Canada):Motorcraft® SAE 80W-90 Premium Rear Axle LubricantCXY-80W90-1L
WSS-M14P19-AWindshield washer fluid (U.S. and Mexico):Motorcraft® Premium Windshield Wash Concentratewith BitterantZC-32-B2
WSS-M14P19-AWindshield washer fluid (Canada):Motorcraft® Premium Quality Windshield Washer FluidCXC-37-(A, B, D, F)
WSH-M17B19-AA/C refrigerant (U.S.):Motorcraft® R-134a RefrigerantYN-19
WSH-M17B19-AA/C refrigerant (Canada):R-134a RefrigerantCYN-19-R
WSH-M17B19-AA/C refrigerant (Mexico):Motorcraft® R-134a RefrigerantMYN-19
WSH-M1C231-BA/C refrigerant compressor oil:Motorcraft® PAG Refrigerant Compressor Oil
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Capacities and Specifications

CapacityItem
6.0 qt (5.7 L)Engine oil (with oil filter)
30.4 qt (28.8 L)Engine coolant
32.5 qt (30.8 L)Engine coolant - with auxiliary rear heat
Between MIN/MAX on brake fluid reservoirBrake fluid
Between MIN/MAX on power steering fluidreservoirPower steering fluid
17.4 qt (16.5 L)1Automatic transmission fluid
6.6 pt (3.1L) 2Dana Limited Slip Axle fluidM70FF (M267FF)E-350
9.7 pt (4.6L) 2Dana Limited Slip Axle fluidM70HD (M273HD)E-450
6.6 pt (3.1L) 2Dana conventional axle fluidM70FF (M267FF)E-350
9.7 pt (4.6L) 2Dana conventional axle fluidM70HD (M273HD)E-450
Fill as requiredWindshield washer fluid
40 gal (151 L)Fuel tank
55 gal (208 L)Fuel tank(Optional or E-Super Duty)
1.9 lb (0.85 kg)A/C refrigerant
8.0 fl oz (237 ml)A/C refrigerant compressor oil
16.0 fl oz (473 ml)A/C refrigerant compressor oil(Prep package)
1 Approximate dry fill capacity. Actual amount may vary during fluid changes.2 Fill Dana rear axles to 1/4 inch — 9/16 inch (6 mm — 14 mm) below the bottom of thefill hole.
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Capacities and Specifications

Specifications
Materials
SpecificationName
WSS-M2C946-B1Recommended motor oil (U.S.):Motorcraft® SAE 5W-30 Premium Synthetic Blend MotorOilXO-5W30-QSP
WSS-M2C946-B1Recommended Motor oil (Canada):Motorcraft® SAE 5W-30 Super Premium Motor OilCXO-5W30-LSP12
WSS-M2C946-B1Recommended motor oil (Mexico):Motorcraft® SAE 5W-30 Synthetic Motor OilMXO-5W30-QSP
WSS-M2C946-B1Optional motor oil (U.S. and Mexico):Motorcraft® SAE 5W-30 Full Synthetic Motor OilXO-5W30-QFS
WSS-M2C946-B1Optional Motor oil (Canada):Motorcraft® SAE 5W-30 Synthetic Motor OilCXO-5W30-LFS12
WSS-M97B57-A2Engine coolant (U.S. and Mexico):Motorcraft® Yellow Prediluted Antifreeze/CoolantVC-13DL-G
WSS-M97B57-A2Engine coolant (Canada):Motorcraft® Yellow Prediluted Antifreeze/CoolantCVC-13DL-G
WSS-M6C65-A2Brake fluid:Motorcraft® DOT 4 Low Viscosity (LV) High PerformanceMotor Vehicle Brake FluidPM-20
WSS-M2C938-APower steering fluid andMERCON® LVAutomatic transmission fluid (U.S. and Mexico):Motorcraft® MERCON® LV Automatic Transmission FluidXT-10-QLVC
WSS-M2C938-APower steering fluid andMERCON® LVAutomatic transmission fluid (Canada):Motorcraft® MERCON® LV Automatic Transmission FluidCXT-10-LV12
ES-PM-M2013Dana Limited Slip axle fluid (U.S.):
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Capacities and Specifications

Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and DescriptionMessage
Press the OK button to confirm and enter the 911 Assist menu.911 Assist
Press the OK button when the desired option appears in theradio display.On
Off
Off selections include:
Action and DescriptionMessage
Provides a display and voice reminder at phone connectionat vehicle start.Off with reminder:
Provides a display reminder only without a voice reminder atphone connection.Off without reminder:
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
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SYNC™