air condition FORD E SERIES 2019 Owner's Manual

2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3. The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
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Customer Assistance

Protected ComponentFuse RatingFuse or RelayNumber
Trailer tow park lamp relay.—6
Auxiliary switch #4 relay.—7
Auxiliary switch #3 relay.—8
Modified vehicle and stripped chassis run/start relay.—9
Cooling fan relay (6.2L engine).—10
Cooling fan (6.2L engine).50A111
Modified vehicle and stripped chassis run/start.40A212
Starter solenoid relay.30A213
Run start relay.40A214
Modified vehicle and stripped chassisbattery.40A215
Auxiliary air conditioning blower.50A216
Trailer tow battery charge.50A217Trailer tow park feed.
Electric trailer brake.30A218Trailer brake controller.
Auxiliary switch #1.30A219
Auxiliary switch #2.30A220
Fuel pump (6.2L).20A221
Not used.—22
Air conditioning clutch relay.—23
Horn relay (stripped chassis).—24
Run start relay.—25
Not used.—26
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Fuses

Protected ComponentFuse RatingFuse or RelayNumber
Not used.—27
Back-up lamp.20A328
Air conditioning clutch.10A329
Brake on/off switch.10A330
Cluster battery (stripped chassis).10A331
Blower motor.50A232
Anti-lock brake system pump.40A233
Stripped chassis horn.20A234
Powertrain control module relay.40A235
Ignition switch (stripped chassis).20A236
Trailer tow left-hand side stop lamp anddirection indicator lamp relay.—37
Trailer tow right-hand side stop lamp anddirection indicator lamp relay.—38
Back-up lamp relay.—39
Blower motor relay.—40
Not used.—41
Diagnostic connector, fleet telematicsmodem, and FordPass Connect (strippedchassis).
15A342
Fuel pump (6.8L).20A343
Auxiliary switch #3.10A344
Auxiliary switch #4.15A345
Powertrain control module keep alivememory power.10A346
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Fuses

Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60%provides improved freeze pointprotection. Coolant concentrationsabove 60% decrease the overheatprotection characteristics of thecoolant and may cause enginedamage.
If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of thecoolant and may cause enginedamage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 198).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is foruse during emergencies only. Operateyour vehicle in fail-safe mode only aslong as necessary to bring your vehicleto rest in a safe location and seekimmediate repairs. When in fail-safemode, your vehicle will have limitedpower, will not be able to maintainhigh-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
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Maintenance

WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5. When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and thevehicle may not be able to acceleratewith full power until the coolanttemperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep slope in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power inorder to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
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Maintenance

6.Repeat steps 3 through 5 to adjust theother headlamp.
7. Close the hood and switch off thelamps.
REMOVING A HEADLAMP
1. Make sure the headlamp switch is inthe off position, then open the hood.
2. Remove the three screws from theheadlamp assembly and pull theassembly straight out.
3.Disconnect the electrical connector bysqueezing the release tab and pushingthe connector forward, then pulling itrearward.
4. Remove the headlamp.
To install the new lamp, follow theremoval procedures in reverse order.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented toaccommodate normal changes inpressure. Condensation can be a naturalby-product of this design. When moist airenters the lamp assembly through thevents, there is a possibility thatcondensation can occur when thetemperature is cold. When normal
condensation occurs, a thin film of mistcan form on the interior of the lens. Thethin mist eventually clears and exitsthrough the vents during normal operation.Clearing time may take as long as 48 hoursunder dry weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, dripmarks or droplets).
•Fine mist covers less than 50% of thelens.
Examples of unacceptable moisture(usually caused by a lamp water leak) are:
•Water puddle inside the lamp.
•Large water droplets, drip marks orstreaks present on the interior of thelens.
Take your vehicle to a dealer for service ifany of the above conditions ofunacceptable moisture are present.
Replacing Headlamp Bulbs
WARNING: Make sure the bulbshave cooled down before removingthem. Failure to follow this warning couldresult in serious personal injury.
Note:Grasp the bulb by only its plastic baseand do not touch the glass. The oil from yourhand could cause the bulb to break the nexttime the headlamps are operated.
Note:If the bulb is accidentally touched,clean it with rubbing alcohol before use.
1. Make sure the headlamp switch is inthe off position, then open the hood.
2. Remove the headlamp. SeeRemoving a Headlamp (page 157).
3.Disconnect the electrical connector bysqueezing the release tab and pushingthe connector forward, then pulling itrearward.
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MaintenanceE196385

Clean the instrument panel and clusterlens with a clean, damp and soft cloth,then use a clean, dry and soft cloth to drythese areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you fromundesirable windshield reflection.
•Do not use any household cleaningproducts or glass cleaners as thesemay damage the finish of theinstrument panel, interior trim andcluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1. Wipe up spilled liquid using a clean,soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commerciallyavailable leather cleaning product forautomotive interiors. Test any cleaneror stain remover on an inconspicuousarea.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with aclean, soft cloth.
4. If necessary, apply more soap andwater solution or cleaning product toa clean, soft cloth and press it onto thesoiled area. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbingmotion for 60 seconds on the soiledarea.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (IF
EQUIPPED)
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
For routine cleaning, wipe the surface witha soft, damp cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
For cleaning and removing stains such asdye transfer, use Motorcraft PremiumLeather and Vinyl Cleaner or acommercially available leather cleaningproduct for automotive interiors.
Note:Test any cleaner or stain remover onan inconspicuous area.
You should:
•Remove dust and loose dirt with avacuum cleaner.
•Clean and treat spills and stains assoon as possible.
Do not use the following products as thesemay damage the leather:
•Oil and petroleum or silicone-basedleather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intendedspecifically for rubber, vinyl andplastics.
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Vehicle Care

REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint tomatch your vehicle’s color. Your vehiclecolor code is printed on a sticker on thefront, left-hand side door jamb. Take yourcolor code to your authorized dealer tomake sure you get the correct color.
Before repairing minor paint damage, usea cleaner such as Motorcraft Bug and TarRemover to remove particles such as birddroppings, tree sap, insect deposits, tarspots, road salt and industrial fallout.
Always read the instructions before usingcleaning products.
CLEANING THE WHEELS
1. Regularly clean them with a wheelcleaner. We recommend that you useFord approved wheel cleaner ifavailable.
2. Remove dirt and brake dust with asponge.
3.Remove tar and grease with a bug andtar remover. We recommend that youuse Ford approved bug and tar removerif available.
4.Thoroughly rinse the wheels with waterafter cleaning.
If you intend on parking your vehicle for anextended period after cleaning the wheelswith a wheel cleaner, drive your vehicle fora few minutes before doing so. Thisreduces the risk of corrosion of the brakediscs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damagewheel rims and covers.
Note: Using non-recommended cleaners,harsh cleaning products, chrome wheelcleaners or abrasive materials coulddamage wheel rims and covers.
VEHICLE STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to makesure your vehicle stays in good operatingcondition.
We engineer and test all motor vehiclesand their components for reliable, regulardriving. Under various conditions,long-term storage may lead to degradedengine performance or failure unless youuse specific precautions to preserve enginecomponents.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If vehicles are stored outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand the underside of front fenders.
•Periodically wash your vehicle if it isstored in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessarywhen you wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches witha light grade oil.
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Vehicle Care

You are strongly urged to buy areliable tire pressure gauge, asautomatic service station gaugesmay be inaccurate. Fordrecommends the use of a digitalor dial-type tire pressure gaugerather than a stick-type tirepressure gauge.
Use the recommended coldinflation pressure for optimum tireperformance and wear.Under-inflation or over-inflationmay cause uneven treadwearpatterns
WARNING: Under-inflationis the most common cause oftire failures and may result insevere tire cracking, treadseparation or blowout, withunexpected loss of vehiclecontrol and increased risk ofinjury. Under-inflation increasessidewall flexing and rollingresistance, resulting in heatbuildup and internal damage tothe tire. It also may result inunnecessary tire stress, irregularwear, loss of vehicle control andaccidents. A tire can lose up tohalf of its air pressure and notappear to be flat!
Always inflate your tires to theFord recommended inflationpressure even if it is less than themaximum inflation pressureinformation found on the tire. TheFord recommended tire inflation
pressure is found on the SafetyCompliance Certification Label or
Tire Label (affixed to either thedoor hinge pillar, door-latch post,or the door edge that meets thedoor-latch post, next to thedriver's seating position), or TireLabel located on the B-pillar orthe edge of the driver's door.Failure to follow the tire pressurerecommendations can causeuneven treadwear patterns andadversely affect the way yourvehicle handles
Note:Do not reduce tire pressureto change the ride characteristicsof the vehicle. If you do notmaintain the inflation pressure atthe levels specified by Ford, yourvehicle may experience a conditionknown as shimmy. Shimmy is asevere vibration and oscillation inthe steering wheel after the vehicletravels over a bump or dip in theroad that does not dampen out byitself. Shimmy may result fromsignificant under-inflation of thetires, improper tires (load range,size, or type), or vehiclemodifications such as lift-kits. Inthe event that your vehicleexperiences shimmy, you shouldslowly reduce speed by either liftingoff the accelerator pedal or lightlyapplying the brakes. The shimmyceases as the vehicle speeddecreases.
Maximum Inflation Pressure isthe tire manufacturer's maximumpermissible pressure and thepressure at which the maximum
load can be carried by the tire. Thispressure is normally higher than
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Wheels and Tires

Note:Stay out of the trajectory (1)as indicated in the illustration.
Inspecting Your Tires andWheel Valve Stems
Periodically inspect the tire treadsfor uneven or excessive wear andremove objects such as stones,nails or glass that may be wedgedin the tread grooves. Check the tireand valve stems for holes, cracks,or cuts that may permit airleakage and repair or replace thetire and replace the valve stem.Inspect the tire sidewalls forcracking, cuts, bruises and othersigns of damage or excessivewear. If internal damage to the tire
is suspected, have the tiredemounted and inspected in caseit needs to be repaired or replaced.For your safety, tires that aredamaged or show signs ofexcessive wear should not be usedbecause they are more likely toblow out or fail.
Improper or inadequate vehiclemaintenance can cause tires towear abnormally. Inspect all yourtires, including the spare,frequently, and replace them ifone or more of the followingconditions exist:
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Wheels and TiresE161438
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