steering wheel FORD E SERIES 2019 Owner's Manual

If your vehicle is equipped withdual rear wheels it isrecommended that the front andrear tires (in pairs) be rotated onlyside to side. We do notrecommend splitting up the dualrear wheels. Rotate them side toside as a set. After tire rotation,inflation pressures must beadjusted for the tires newpositions in accordance withvehicle requirements.
USING SNOW CHAINS
WARNING: Snow tires must bethe same size, load index, and speedrating as those originally provided byFord. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased risk ofloss of vehicle control, vehicle rollover,personal injury, and death. Additionally,the use of non-recommended tires andwheels could cause steering, suspension,axle, transfer case, or power transfer unitfailure. It is also strongly advised tofollow the Ford recommended tireinflation pressure found on the SafetyCompliance Certification Label (affixedto either the door hinge pillar, door-latchpost, or the door edge that meets thedoor-latch post, next to the driver’sseating position), or Tire Label which islocated on the B-Pillar or the edge of thedriver door. Failure to follow the tirepressure recommendations can causeuneven treadwear patterns andadversely affect the way your vehiclehandles.
The tires on your vehicle have all-weathertreads to provide traction in rain and snow.However, in some climates, you may needto use snow tires and cables. If you needto use cables, it is recommended that steelwheels (of the same size andspecifications) be used, as cables may chipaluminum wheels.
Note:The suspension insulation andbumpers help prevent vehicle damage. Donot remove these components from yourvehicle when using snow tires and chains.
Follow these guidelines when using snowtires and chains:
•If possible, avoid fully loading yourvehicle.
•Use only SAE Class S chains.
•Install chains securely, verifying thatthe chains do not touch any wiring,brake lines or fuel lines.
•Drive cautiously. If you hear the chainsrub or bang against your vehicle, stopand retighten the chains. If this doesnot work, remove the chains to preventdamage to your vehicle.
•Remove the tire chains when they areno longer needed. Do not use tirechains on dry roads.
If you have any questions regarding snowchains or cables, please contact yourauthorized dealer.
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Wheels and Tires

Note:The tire pressure monitoring systemindicator light illuminates when the sparetire is in use. To restore the full function ofthe monitoring system, all road wheelsequipped with tire pressure monitoringsensors must be mounted on the vehicle.
Note:Do not use wheels or lug nutsdifferent than the original equipment, as thismay damage the wheel or mounting system.
If you get a flat tire when driving, do notapply the brake heavily. Instead, graduallydecrease your speed. Hold the steeringwheel firmly and slowly move to a safeplace on the side of the road.
Have a flat serviced by an authorizeddealer in order to prevent damage to thetire pressure monitoring system sensors.See Tire Pressure Monitoring System(page 188). Replace the spare tire with aroad tire as soon as possible. Duringrepairing or replacing of the flat tire, havethe authorized dealer inspect the tirepressure monitoring system sensor fordamage.
Dissimilar Spare Wheel and TireAssembly Information
WARNING: Failure to follow theseguidelines could result in an increasedrisk of loss of vehicle control, injury ordeath.
If you have a dissimilar spare wheel andtire, then it is intended for temporary useonly. This means that if you need to use it,you should replace it as soon as possiblewith a road wheel and tire assembly thatis the same size and type as the road tiresand wheels that were originally providedby Ford. If the dissimilar spare tire or wheelis damaged, it should be replaced ratherthan repaired.
A dissimilar spare wheel and tire assemblyis defined as a spare wheel and tireassembly that is different in brand, size orappearance from the road tires and wheelsand can be one of three types:
1.T-type mini-spare: This spare tirebegins with the letter T for tire size andmay have Temporary Use Only molded inthe sidewall.
2.Full-size dissimilar spare with labelon wheel: This spare tire has a label onthe wheel that states: THIS WHEEL ANDTIRE ASSEMBLY FOR TEMPORARY USEONLY.
When driving with one of the dissimilarspare tires listed above, do not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
3.Full-size dissimilar spare withoutlabel on wheel
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Wheels and Tires

3.Block both directions of the wheel thatis diagonally opposite to the wheel thatis being lifted.
4. Remove the spare tire and jack fromthe storage location.
5. Remove the wheel trim (if equipped)by inserting the tapered end of the lugnut wrench behind the wheel cover orhubcap and twist it off.
6. Loosen each wheel lug nut one-halfturn counterclockwise, but do notremove them until the wheel is raiseoff the ground.
Jacking location
Front axle jacking point: Place the jackunder the pin on the front surface of thefront axle.
Note:Do not place the jack under or on thesteering linkage.
Rear axle jacking points: All models exceptE-350 and E-450 dual rear wheel.
Rear axle jacking points: E-350 and E-450dual rear wheel.
Installing the spare wheel and tire
1. Refer to the diagrams above to locatethe correct jacking point for yourvehicle.
2. Raise the vehicle by using the jackhandle to turn the jack nut clockwise.Once the flat tire is raised above theground, remove the lug nuts with thelug wrench.
3.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward. Reinstall the lug nuts until thewheel is snug against the hub. Do notfully tighten the lug nuts until the wheelhas been lowered.
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Wheels and TiresE142551 E201348 E201346 E201347

The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911 Assist,Vehicle Health Report, and Traffic,Directions and Information.
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice button, waituntil after the tone sounds andListening appears before saying acommand. Any command spokenbefore this does not register with thesystem.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice button.
Initiating a Voice Session
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 47).
When prompted you can say any of the following:
If you want the system to carry out the followingVoice command
Stream audio from your phone.Bluetooth Audio
Cancel the requested action.Cancel
Access mobile applications.mobile (apps | applica-tions)
Make calls.Phone
Access the device connected to your USB port.USB [1]
Run a vehicle health report.Vehicle Health (Report)
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SYNC™E142599

If you want the system to carry out the followingVoice command
Adjust the level of voice interaction and feedback.Voice Settings | VoicePreferences
Hear a list of voice commands available in the current mode.Help
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where (cancel | stop | exit) appears you say; cancel orstop or exit.
You must say any of the voice commands that appear outside of open and close brackets.For example, where mobile (apps | applications) appears, you must say mobile followedby either apps or applications.
You do not need to say words that appear within square brackets. For example, for where(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note:SYNC Services and Vehicle health report are only available in the United States ofAmerica.
System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings). You cancustomize the voice recognition system toprovide more or less instruction andfeedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 47).
When prompted say the following:
If you want the system to carry out the followingVoice command
Voice Settings | Voice Preferences
Followed by either of the following:
Provide more detailed interaction and guidance.Interaction ModeStandard
Provide less audible interaction and more tone prompts.Interaction ModeAdvanced
The system defaults to the standard interaction mode.
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SYNC™E142599

Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and DescriptionMessage
Press the OK button to confirm and enter the 911 Assist menu.911 Assist
Press the OK button when the desired option appears in theradio display.On
Off
Off selections include:
Action and DescriptionMessage
Provides a display and voice reminder at phone connectionat vehicle start.Off with reminder:
Provides a display reminder only without a voice reminder atphone connection.Off without reminder:
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
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SYNC™

Disconnecting from SYNC Services
To disconnect from SYNC services, say:
Action and DescriptionVoice command
From the SYNC Services main menu, or press and hold thephone button on the steering wheel.Goodbye
SYNC Services quick tips
SYNC Services quick tips
You can personalize your Services feature to provide quickeraccess to your most used or favorite information. You cansave address points, for example work or home. You can alsosave favorite information like sports teams or a newscategory. You can learn more about personalization by loggingonto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time while connected to SYNCServices to interrupt a voice prompt or an audio clip and sayyour voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabledcellular phone number, not your VIN (Vehicle IdentificationNumber). You can pair and connect your phone to any vehicleequipped with SYNC Services and continue enjoying yourpersonalized services.
Portable
You can even access your account outside your vehicle. Justuse the number on your phone's call history. Traffic andDirections features do not function properly but informationservices and the 411 connect and text message features areavailable.
SYNC™ APPLINK™
SYNC Mobile Apps
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port in order to start theapplication.
Note:The AppLink feature is not availableif your vehicle is equipped with the MyFordTouch system.
Note:Depending on your display type, youcan access AppLink from the media menu,the phone menu, or by using voicecommands. Once an app is running throughAppLink, you can control main features ofthe app through voice commands andsteering wheel controls.
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SYNC™

Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection of
your vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED MAINTENANCE
Maintenance
Change engine oil and filter.
Every7,500 mi(12,000 km)
Rotate tires, inspect tire wear and measure tread depth.1
Inspect wheels and related components for abnormal noise, wear, loose-ness or drag.
Perform multi-point inspection that is recommended.
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheelsonly if unusual wear is noted.
Maintenance
Inspect automatic transmission fluid level. Consult dealer for requirements.
Every15,000 mi(24,000 km)
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaftand U-joints.
Other Maintenance Items
Replace engine air filter.Every 30,000 mi(48,000 km)Torque rear axle U-bolts to specification.
Replace front wheel bearing grease and grease seal if non-sealed bearings are used.Every 60,000 mi(96,000 km)
Replace spark plugs.Every 97,500 mi(157,000 km)Replace rear axle fluid. See Special Operating ConditionsScheduled Maintenance (page 281).
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Scheduled Maintenance

A
A/CSee: Climate Control..........................................66About This Manual...........................................5ABSSee: Brakes..............................................................91ABS driving hintsSee: Hints on Driving With Anti-LockBrakes...................................................................91Accessories......................................................271Exterior Style.........................................................271Interior Style..........................................................271Peace of Mind.......................................................271AccessoriesSee: Replacement PartsRecommendation............................................12Adjusting the Headlamps.........................156Vertical Aim Adjustment Procedure...........156Adjusting the Steering Wheel....................47Airbag Disposal...............................................38Air ConditioningSee: Climate Control..........................................66Air FilterSee: Changing the Engine Air Filter..............159Appendices....................................................294At a Glance........................................................16Audible Warnings and Indicators..............57Fail-Safe Cooling Warning Chime..................57Headlamps On Warning Chime......................57Key in Ignition Warning Chime.........................57Parking Brake On Warning Chime..................57Shift to Park Warning Chime............................57Audio System.................................................214General Information..........................................214Audio Unit - Vehicles With: AM/FM/CD/SYNC..............................................................216Accessing CD or MP3 Mode............................217Accessing the Auxiliary MediaSources..............................................................216Accessing the Folders........................................217Accessing the Menu...........................................217Accessing the Phone Features.......................217Adjusting the Volume........................................217Changing Radio Stations.................................218Ejecting the CD....................................................218Fast Forwarding the Media.............................218Inserting a CD.......................................................218
Muting the Audio................................................218Playing or Pausing Media................................218Rewinding the Media.........................................218Scanning the Audio...........................................218Selecting a Frequency Band..........................218Setting the Memory Presets...........................218Switching Shuffle Mode On and Off...........218Switching the Audio Unit On and Off.........218Using Seek, Fast Forward andReverse..............................................................219Audio Unit - Vehicles With: AM/FM.......215Accessing the Clock Settings.........................215Accessing the Sound Settings.......................216Adjusting the Volume........................................216Changing Radio Stations.................................216Selecting the Audio Modes.............................216Setting the Memory Presets...........................216Switching the Audio Unit On and Off.........216Using Seek, Fast Forward andReverse..............................................................216Automatic Transmission.............................87Brake-Shift Interlock..........................................88If Your Vehicle Gets Stuck In Mud orSnow....................................................................89Putting your vehicle in or out of gear:...........87Automatic Transmission FluidCheck.............................................................149Automatic Transmission Fluid Filter............152Checking Automatic TransmissionFluid....................................................................149Auxiliary Power Points..................................72110 Volt AC Power Point.....................................7212 Volt DC Power Point.......................................72Locations..................................................................72Auxiliary Switches........................................272
B
BatterySee: Changing the 12V Battery......................153Bonnet LockSee: Opening and Closing the Hood............141Booster Seats..................................................22Types of Booster Seats......................................23Brake Fluid Check.........................................152Brakes..................................................................91General Information.............................................91Breaking-In.......................................................116
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Index

Load Limit.........................................................99Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................103Vehicle Loading - with and without aTrailer...................................................................99Locking and Unlocking.................................42Autolock Feature..................................................43Autounlock Feature.............................................43Enabling or Disabling Autolock andAutounlock.........................................................43Illuminated Entry..................................................43Power Door Locks................................................42Remote Control.....................................................42Lug NutsSee: Changing a Road Wheel........................192
M
Maintenance....................................................141General Information...........................................141Manual Climate Control..............................66Heater Only System............................................66Manual Climate Control....................................66Manual Seats...................................................70Manual Lumbar ....................................................70Moving the Seat Backward andForward...............................................................70Recline Adjustment.............................................70Media Hub......................................................224Message CenterSee: Information Displays.................................58MirrorsSee: Windows and Mirrors.................................51Mobile Communications Equipment......14Motorcraft Parts - 6.2L...............................199Motorcraft Parts - 6.8L.............................200
N
Normal Scheduled Maintenance...........279
O
Oil Change Indicator Reset.......................144Resetting the Oil Life MonitoringSystem...............................................................144
Oil CheckSee: Engine Oil Check.......................................143Opening and Closing the Hood................141Ordering Additional Owner'sLiterature.......................................................129Obtaining a French Owner’s Manual..........129
P
Parking Aids.....................................................94Parking Brake...................................................92Passive Anti-Theft System.........................45SecuriLock®...........................................................45PATSSee: Passive Anti-Theft System.....................45Perchlorate.........................................................11Power Door LocksSee: Locking and Unlocking.............................42Power Seats.......................................................71Recline Adjustment..............................................71Power Steering Fluid Check......................152Power Windows...............................................51Accessory Delay.....................................................51One-Touch Down..................................................51Protecting the Environment........................15PunctureSee: Changing a Road Wheel........................192
R
Rear Axle...........................................................90Rear Passenger Climate Controls...........68Setting the Blower Motor Speed...................68Switching the Rear Climate Control On andOff.........................................................................68Rear View Camera.........................................94Using the Rear View Camera System..........94Rear View CameraSee: Rear View Camera.....................................94Recommended Towing Weights............105Calculating the Maximum Loaded TrailerWeight for Your Vehicle...............................108Reduced Engine Performance..................116Refueling...........................................................80Fuel Filler Cap.........................................................81Remote Control..............................................39Car Finder.................................................................41Changing the Remote Control Battery........40
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Index