fuel FORD E SERIES 2019 Workshop Manual

SYNC™ APPLICATIONS AND
SERVICES (IF EQUIPPED)
In order for the following features to work,your cell phone must be compatible withSYNC. To check your phone'scompatibility, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
•SYNC Services*: Provides access totraffic, directions and information suchas travel, horoscopes, stock prices andmore.
•911 Assist: Can alert 911 in the event ofan emergency.
•Vehicle Health Report*: Provides adiagnostic and maintenance reportcard of your vehicle.*This is an optional feature and availablein the United States only.
911 Assist (If Equipped)
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user turns 911 Assist on or off,that setting applies for all paired phones. If911 Assist is turned off, either a voicemessage plays or a display message (oricon) comes on (or both) when your vehicleis started after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 32). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 119).Important information about the fuel pumpshut-off is in this chapter.
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SYNC™

Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and DescriptionMessage
Press the OK button to confirm and enter the 911 Assist menu.911 Assist
Press the OK button when the desired option appears in theradio display.On
Off
Off selections include:
Action and DescriptionMessage
Provides a display and voice reminder at phone connectionat vehicle start.Off with reminder:
Provides a display reminder only without a voice reminder atphone connection.Off without reminder:
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
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SYNC™

If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report (IfEquipped, United States Only)
WARNING: Always followscheduled maintenance instructions,regularly inspect your vehicle, and seekrepair for any damage or problem yoususpect. Vehicle Health Reportsupplements, but cannot replace, normalmaintenance and vehicle inspection.Vehicle Health Report only monitors
certain systems electronically monitoredby your vehicle and will not monitor orreport the status of any other system,(such as brake lining wear). Failure toperform scheduled maintenance andregularly inspect your vehicle may resultin vehicle damage and serious injury.
Note:This feature is only available in theUnited States.
Note:Your Vehicle Health Report featurerequires activation before use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
Note:This feature may not functionproperly if you have enabled caller IDblocking on your cellular phone. Beforerunning a report, review the Vehicle HealthReport Privacy Notice.
Note:In order to allow a break-in period foryour vehicle, you may not be able to createa Vehicle Health Report until your vehicleodometer has reached 200 miles.
Note:Cellular phone and SMS charges mayapply when making a report.
Register for Vehicle Health Report and setyour report preferences atwww.SYNCMyRide.com. After registering,you can request a Vehicle Health Report(inside your vehicle). Return to youraccount at www.SYNCMyRide.com to viewyour report. You can also choose for SYNCto remind you automatically to run reportsat specific mileage intervals.
The system allows you to check yourvehicle's overall health in the form of adiagnostic report card. The Vehicle HealthReport contains valuable information, forexample:
•Vehicle diagnostic information
•Scheduled maintenance
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SYNC™

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDPROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It’s the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it’s probably easier tolist what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
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Ford Protect

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace engine air filter.Inspect frequently, serviceas required
Replace rear axle fluid. See axle maintenance items underExceptions.Every 22,500 mi(36,000 km)
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.Inspect frequently, serviceas required
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires1, inspect tires for wear and measure treaddepth.
Change engine oil and filter.2Every 5,000 mi (8,000 km)or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
1Vehicles equipped with dual rear wheels should rotate the front wheels when specified;rear wheels only if unusual wear is noted.2Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See OilChange Indicator Reset (page 144).
Exclusive Use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank with regularunleaded fuel.Every oil change
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Scheduled Maintenance

Exceptions
There are several exceptions to the NormalSchedule:
Axle(s) and transfer case (Four-wheeldrive vehicles) fluid changes or levelchecks are not required unless a leak issuspected or the assembly has beensubmerged in water. Contact an authorizeddealer for service.
California fuel filter replacement: If youregister your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot climate oil change intervals:Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 5,000 mi (8,000 km).
If the available API SM or SN oils are notavailable, then the oil change interval is3,000 mi (4,800 km).
Engine air filter replacement: The life ofthe engine air filter is dependent onexposure to dusty and dirty conditions.Vehicles operated in these conditionsrequire frequent inspection andreplacement of the engine air filter.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance servicesare performed, record the Repair Order #,Distance and Engine Hours in the boxesprovided.
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Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objectsor mount equipment on or near theairbag cover, on the side of the seatbacks(of the front seats), or in front seat areasthat may come into contact with adeploying airbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
WARNING: Do not fasten antennacables to original vehicle wiring, fuelpipes and brake pipes.
WARNING: Keep antenna andpower cables at least 4 in (10 cm) fromany electronic modules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in thefollowing table. We do not provide specialprovisions or conditions for installations oruse.
Car
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AppendicesE239120

Proper Driver and Front Passenger SeatingAdjustment........................................................37Driving Aids......................................................98Driving Hints....................................................116Driving Through Water.................................117DRLSee: Daytime Running Lamps.........................50
E
Economical Driving.......................................116Electromagnetic Compatibility..............294Emission Law...................................................83Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance...........84Tampering With a Noise ControlSystem................................................................83End User License Agreement.................296SYNC End User License Agreement(EULA)..............................................................296Engine Block Heater......................................76Using the Engine Block Heater........................76Engine Coolant Check................................144Adding Coolant....................................................145Coolant Change...................................................147Engine Coolant TemperatureManagement...................................................148Fail-Safe Cooling.................................................147Recycled Coolant...............................................146Severe Climates...................................................147Engine Emission Control.............................83Engine ImmobilizerSee: Passive Anti-Theft System.....................45Engine Oil Check...........................................143Adding Engine Oil...............................................143Engine Oil Dipstick.......................................143Engine Specifications - 6.2L....................198Drivebelt Routing................................................198Engine Specifications - 6.8L....................198Drivebelt Routing................................................199Environment......................................................15Essential Towing Checks..........................108Before Towing a Trailer......................................113Hitches...................................................................109Launching or Retrieving a Boat or PersonalWatercraft (PWC)..........................................114Safety Chains........................................................110Trailer Brakes.........................................................110
Trailer Lamps.........................................................113Trailer Towing Connector................................109When Towing a Trailer.......................................113Event Data RecordingSee: Data Recording...............................................7Exterior Mirrors.................................................51Fold-Away Exterior Mirrors................................51Power Exterior Mirrors.........................................51Telescoping Mirrors .............................................52
F
Fastening the Seatbelts..............................28Seatbelt Locking Modes....................................29Using Seatbelts During Pregnancy................28Flat TireSee: Changing a Road Wheel........................192Floor Mats.........................................................117Ford Credit..........................................................11US Only......................................................................11Ford Protect...................................................274Ford Protect Extended Service Plan(CANADA ONLY)...........................................275Ford Protect Extended Service Plans (U.S.Only)...................................................................274Fuel and Refueling..........................................77Fuel Consumption..........................................81Advertised Capacity.............................................81Fuel Economy.........................................................81Fuel Quality - E85...........................................77Choosing the Right Fuel - Flex FuelVehicles................................................................77Switching Between E85 and Gasoline.........78Fuel Quality - Gasoline.................................79Choosing the Right Fuel.....................................79Fuel Shutoff....................................................120Fuses..................................................................131Fuse Specification Chart.............................131Passenger Compartment Fuse Panel........136Power Distribution Box......................................131
G
Gauges...............................................................53Battery Voltage Gauge.......................................54Engine Coolant Temperature Gauge............54Fuel Gauge..............................................................53Information Display.............................................54
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Index

GearboxSee: Transmission................................................87General Information on RadioFrequencies...................................................39General Maintenance Information........276Multi-point Inspection......................................278Owner Checks and Services...........................277Protecting Your Investment...........................276Why Maintain Your Vehicle?..........................276Why Maintain Your Vehicle at YourDealership?.....................................................276Getting Assistance Outside the U.S. andCanada...........................................................127Getting the Services You Need................124Away From Home...............................................124
H
HandbrakeSee: Parking Brake...............................................92Hazard Flashers............................................120Headlamp AdjustingSee: Adjusting the Headlamps......................156Headlamp RemovalSee: Removing a Headlamp...........................157HeadrestSee: Head Restraints..........................................69Head Restraints..............................................69HeatingSee: Climate Control..........................................66Hints on Controlling the InteriorClimate............................................................67Defogging the Side Windows in ColdWeather...............................................................67General Hints.........................................................67Quickly Cooling the Interior..............................67Quickly Heating the Interior..............................67Recommended Settings for Cooling.............67Recommended Settings for Heating............67Vehicle Stationary for Extended PeriodsDuring Extreme High AmbientTemperatures....................................................67Hints on Driving With Anti-LockBrakes...............................................................91Hood LockSee: Opening and Closing the Hood............141
I
Ignition Switch.................................................74In California (U.S. Only)..............................125Information Displays.....................................58General Information............................................58Information Messages.................................63Brake System.........................................................63Fuel............................................................................63Maintenance..........................................................64Tire.............................................................................64Traction Control....................................................64Trailer........................................................................65Transmission..........................................................65Installing Child Restraints............................18Child Seats...............................................................18Using Lap and Shoulder Belts..........................19Using Tether Straps..............................................21Instrument Cluster.........................................53Instrument Lighting Dimmer.....................50Instrument Panel............................................16Interior Mirror....................................................52Automatic Dimming Mirror...............................52Manual Dimming Mirror.....................................52Introduction........................................................5
J
Jump Starting the Vehicle..........................121Connecting the Jumper Cables......................121Jump Starting.......................................................122Preparing Your Vehicle.......................................121Removing the Jumper Cables........................122
K
Keys and Remote Controls.........................39
L
Lighting Control..............................................49Flashing the Headlamp High Beam..............50Headlamp High Beam........................................49Lighting..............................................................49General Information............................................49Limited Slip Differential..............................90Load Carrying..................................................99
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Index

Load Limit.........................................................99Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................103Vehicle Loading - with and without aTrailer...................................................................99Locking and Unlocking.................................42Autolock Feature..................................................43Autounlock Feature.............................................43Enabling or Disabling Autolock andAutounlock.........................................................43Illuminated Entry..................................................43Power Door Locks................................................42Remote Control.....................................................42Lug NutsSee: Changing a Road Wheel........................192
M
Maintenance....................................................141General Information...........................................141Manual Climate Control..............................66Heater Only System............................................66Manual Climate Control....................................66Manual Seats...................................................70Manual Lumbar ....................................................70Moving the Seat Backward andForward...............................................................70Recline Adjustment.............................................70Media Hub......................................................224Message CenterSee: Information Displays.................................58MirrorsSee: Windows and Mirrors.................................51Mobile Communications Equipment......14Motorcraft Parts - 6.2L...............................199Motorcraft Parts - 6.8L.............................200
N
Normal Scheduled Maintenance...........279
O
Oil Change Indicator Reset.......................144Resetting the Oil Life MonitoringSystem...............................................................144
Oil CheckSee: Engine Oil Check.......................................143Opening and Closing the Hood................141Ordering Additional Owner'sLiterature.......................................................129Obtaining a French Owner’s Manual..........129
P
Parking Aids.....................................................94Parking Brake...................................................92Passive Anti-Theft System.........................45SecuriLock®...........................................................45PATSSee: Passive Anti-Theft System.....................45Perchlorate.........................................................11Power Door LocksSee: Locking and Unlocking.............................42Power Seats.......................................................71Recline Adjustment..............................................71Power Steering Fluid Check......................152Power Windows...............................................51Accessory Delay.....................................................51One-Touch Down..................................................51Protecting the Environment........................15PunctureSee: Changing a Road Wheel........................192
R
Rear Axle...........................................................90Rear Passenger Climate Controls...........68Setting the Blower Motor Speed...................68Switching the Rear Climate Control On andOff.........................................................................68Rear View Camera.........................................94Using the Rear View Camera System..........94Rear View CameraSee: Rear View Camera.....................................94Recommended Towing Weights............105Calculating the Maximum Loaded TrailerWeight for Your Vehicle...............................108Reduced Engine Performance..................116Refueling...........................................................80Fuel Filler Cap.........................................................81Remote Control..............................................39Car Finder.................................................................41Changing the Remote Control Battery........40
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Index