FORD E SERIES 2021 Owners Manual

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288
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Appendices

Gracenote® Copyright
CD and music-related data from
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The software from Gracenote (the
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289
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Appendices

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Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subject
to the following two conditions: (1) This
equipment or device may not cause
harmful interference, and (2) this
equipment or device must accept any
interference, including interference that
may cause undesired operation.
Vehicle with SYNC with
Touchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
290
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Appendices

A
A/C
See: Climate Control........................................... 70
About This Manual...........................................5
ABS See: Brakes............................................................. 97
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 97
Accessories....................................................245
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............104
Adjusting the Headlamps..........................175 Vertical Aim Adjustment Procedure............175
Adjusting the Steering Wheel....................47
Airbag Disposal...............................................38
Air Conditioning See: Climate Control........................................... 70
Air Filter See: Changing the Engine Air Filter..............178
Appendices....................................................267
At a Glance........................................................16
Audible Warnings and Indicators.............62 Headlamps On Warning Chime...................... 62
Key in Ignition Warning Chime........................ 62
Parking Brake On Warning Chime.................. 62
Audio System
................................................235
General Information......................................... 235
Audio Unit.......................................................235 Accessing the Sound Settings...................... 236
Accessing the System Settings.................... 236
Adjusting the Volume....................................... 236
Changing Radio Stations................................ 236
Pausing or Playing Media............................... 236
Returning to the Previous Screen................236
Scrolling Through the Menu Options.........236
Selecting a Menu Option................................. 237
Selecting Media.................................................. 236
Selecting the Radio........................................... 237
Setting a Memory Preset................................. 237
Switching the Audio Unit On and Off.........237
Using a Cell Phone............................................. 237
Using Seek, Fast Forward and Reverse.............................................................. 237Autolamps.........................................................51
Windshield Wiper Activated
Headlamps......................................................... 51
Automatic High Beam Control
..................53
Automatic High Beam Control Indicators........................................................53
Automatic Transmission
.............................92
Brake-Shift Interlock.......................................... 94
If Your Vehicle Gets Stuck in Mud or Snow.................................................................... 95
Progressive Range Selection - PRS..............94
Putting your vehicle in or out of gear:...........92
Understanding Your SelectShift Automatic ™ Transmission.......................... 93
Automatic Transmission Fluid Check.............................................................169
Automatic Transmission Fluid Filter.............171
Checking Automatic Transmission Fluid.................................................................... 169
Auxiliary Power Points
..................................76
110 Volt AC Power Point..................................... 76
12 Volt DC Power Point....................................... 76
Locations................................................................. 76
Auxiliary Switches.......................................246 Upfitter Interface Module................................ 247
B
Battery See: Changing the 12V Battery....................... 173
Bonnet Lock See: Opening and Closing the Hood............161
Booster Seats
..................................................23
Types of Booster Seats...................................... 23
Brake Fluid Check...........................................171 Brake Fluid Service Interval............................. 172
Brakes.................................................................97 General Information............................................ 97
Breaking-In......................................................137
Bulb Specification Chart...........................232
C
Canceling the Set Speed...........................103
Capacities and Specifications................223 Air Conditioning System.................................. 223
Alternative Engine Oil for Extremely Cold Climates........................................................... 226
291
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index

Automatic Transmission.................................
223
Dana Conventional Axle M70FF (M267FF)......................................................... 230
Dana Conventional Axle M70HD (M273HD)......................................................... 231
Dana Limited Slip Axle M70FF (M267FF)......................................................... 229
Dana Limited Slip Axle M70HD (M273HD)........................................................ 230
Door Weatherstrips........................................... 229
Engine Coolant................................................... 224
Engine Oil.............................................................. 225
Fuel Tank............................................................... 226
Grease.................................................................... 226
Hydroboost Brake System............................. 228
Locks....................................................................... 229
Power Steering System................................... 228
Vacuum Brake System..................................... 227
Washer Reservoir................................................ 231
Car Wash See: Cleaning the Exterior............................... 180
Catalytic Converter.......................................89
On-Board Diagnostics (OBD-II)..................... 90
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 90
Changing a Bulb
.............................................177
Lamp Assembly Condensation...................... 177
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 178
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 178
Replacing Headlamp Bulbs............................. 177
Replacing Side Marker Bulbs.......................... 178
Changing a Fuse...........................................159 Fuses....................................................................... 159
Changing a Road Wheel
.............................213
Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 214
Tire Change Procedure..................................... 215
Changing the 12V Battery...........................173 Dual Batteries....................................................... 174
Reconnecting the Battery................................ 174
Changing the Engine Air Filter..................178
Changing the Wiper Blades
......................175
Checking the Wiper Blades.......................174
Child Restraint and Seatbelt Maintenance..................................................31
Child Restraint Positioning.........................25 Child Safety
........................................................17
General Information............................................. 17
Cleaning Leather Seats
..............................184
Cleaning Products.......................................180 Materials................................................................ 180
Cleaning the Engine.....................................182
Cleaning the Exterior..................................180 Cleaning the Headlamps.................................. 181
Exterior Chrome Parts....................................... 181
Exterior Plastic Parts.......................................... 181
Stripes or Graphics..............................................181
Underbody............................................................. 181
Under Hood........................................................... 181
Cleaning the Instrument Panel and Instrument Cluster Lens.........................183
Cleaning the Interior....................................183 Mirrors..................................................................... 183
Cleaning the Wheels...................................185
Cleaning the Windows and Wiper Blades............................................................182
Climate Control...............................................70
Connected Vehicle
......................................234
Connecting the Vehicle to a Mobile
Network............................................................ 234
Connected Vehicle Limitations..............234
Connected Vehicle Requirements.........234
Connected Vehicle – Troubleshooting........................................234
Connecting a Bluetooth Device.............240 Pairing a Device.................................................. 240
Connecting the Vehicle to a Mobile Network........................................................234
Connecting FordPass to the Connectivity Device................................................................ 234
Disabling the Connectivity Device...............234
What Is the Connectivity Device.................. 234
Coolant Check See: Engine Coolant Check............................ 165
Crash Sensors and Airbag Indicator........37
Cruise Control................................................103
Cruise Control Indicators...........................104
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................47
Cruise Control - Vehicles With: Cruise Control............................................................48
Customer Assistance
..................................145
292
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index

D
Data Recording..................................................7
Comfort, Convenience and Entertainment
Data........................................................................\
9
Event Data................................................................. 9
Service Data............................................................. 8
Services That Third Parties Provide...............10
Services That We Provide.................................. 10
Vehicles With a Connectivity Device.............10
Vehicles With an Emergency Call System................................................................... 11
Vehicles With SYNC.............................................. 11
Daytime Running Lamps..............................51
Digital Radio
..................................................238
HD Radio Reception and Station
Troubleshooting............................................ 239
Direction Indicators
........................................52
Doors and Locks.............................................42
Driver Alert.........................................................111 Using Driver Alert.................................................. 111
Driver and Passenger Airbags....................33 Children and Airbags........................................... 37
Passenger Airbag On and Off Switch ..........33
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driving Aids.......................................................111
Driving Hints....................................................137
Driving Through Water................................138
DRL See: Daytime Running Lamps.......................... 51
E
Economical Driving
.......................................137
Electromagnetic Compatibility...............267
Emission Law..................................................88
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........89
Tampering With a Noise Control System................................................................ 88
End User License Agreement.................269 SYNC End User License Agreement
(EULA).............................................................. 269
Engine Block Heater
.....................................80
Using the Engine Block Heater....................... 80
Engine Coolant Check................................165 Adding Coolant................................................... 165Coolant Change...................................................
167
Engine Coolant Temperature Management.................................................. 168
Fail-Safe Cooling................................................. 167
Recycled Coolant................................................ 167
Severe Climates................................................... 167
Engine Emission Control
.............................88
Engine Immobilizer See: Passive Anti-Theft System..................... 45
Engine Oil Check
...........................................163
Adding Engine Oil............................................... 163
Engine Oil Dipstick.......................................163
Engine Specifications.................................219 Drivebelt Routing................................................ 219
Environment
......................................................15
Essential Towing Checks...........................130 Before Towing a Trailer..................................... 134
Hitches..................................................................... 131
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 135
Safety Chains........................................................ 131
Trailer Brakes......................................................... 131
Trailer Lamps........................................................ 134
Trailer Towing Connector................................ 130
When Towing a Trailer...................................... 135
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors
................................................55
Fold-Away Exterior Mirrors............................... 55
Power Exterior Mirrors........................................ 55
Telescoping Mirrors ............................................ 56
F
Fastening the Seatbelts..............................28 Seatbelt Locking Modes.................................... 29
Using Seatbelts During Pregnancy................28
Flat Tire See: Changing a Road Wheel......................... 213
Floor Mats
.......................................................138
Ford Credit.........................................................12
US Only...................................................................... 12
Ford Protect
...................................................248
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 249
Ford Protect Extended Service Plans (U.S. Only).................................................................. 248
Fuel and Refueling
.........................................82
293
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index

Fuel Consumption.........................................86
Advertised Capacity........................................... 86
Fuel Economy....................................................... 86
Fuel Filter..........................................................173
Fuel Quality - E85..........................................82 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................... 82
Switching Between E85 and Gasoline.........83
Fuel Quality - Gasoline................................84 Choosing the Right Fuel.................................... 84
Fuel Shutoff
.....................................................141
Fuses..................................................................151
Fuse Specification Chart............................151 Engine Compartment Fuse Box..................... 151
Passenger Compartment Fuse Box............156
G
Gauges................................................................57 2.3 Inch Display...................................................... 57
8 Inch Display........................................................ 58
Engine Coolant Temperature Gauge............59
Engine Oil Pressure Gauge............................... 59
Fuel Gauge.............................................................. 59
Transmission Fluid Temperature Gauge.................................................................. 59
Gearbox See: Transmission................................................ 92
General Information on Radio Frequencies
...................................................39
General Maintenance Information.......250 Multi-point Inspection...................................... 252
Owner Checks and Services........................... 251
Protecting Your Investment........................... 250
Why Maintain Your Vehicle?......................... 250
Why Maintain Your Vehicle at Your Dealership?..................................................... 250
Getting Assistance Outside the U.S. and Canada..........................................................148
Getting the Services You Need................145 Away From Home............................................... 145
H
Handbrake See: Parking Brake............................................... 98
Hazard Flashers
..............................................141 Headlamp Adjusting
See: Adjusting the Headlamps...................... 175
Headlamp Removal See: Removing a Headlamp........................... 176
Headrest See: Head Restraints........................................... 73
Head Restraints...............................................73
Heating See: Climate Control........................................... 70
Hill Start Assist...............................................98 Switching the System On and Off.................99
Using Hill Start Assist......................................... 99
Hints on Controlling the Interior Climate.............................................................71
Defogging the Side Windows in Cold Weather............................................................... 72
General Hints........................................................... 71
Quickly Cooling the Interior............................... 72
Quickly Heating the Interior............................... 71
Recommended Settings for Cooling.............72
Recommended Settings for Heating.............71
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 72
Hints on Driving With Anti-Lock Brakes..............................................................97
Hood Lock See: Opening and Closing the Hood............161
Horn....................................................................48
I
Ignition Switch.................................................78
In California (U.S. Only).............................146
Information Display Control......................48
Information Displays
.....................................63
General Information............................................ 63
Information Messages
.................................66
AdvanceTrac and Traction Control...............66
Battery and Charging System.......................... 67
Doors and Locks................................................... 67
Engine....................................................................... 67
Fuel........................................................................\
.... 68
Maintenance.......................................................... 68
Power Steering..................................................... 69
Transmission......................................................... 69
Installing Child Restraints............................19 Child Seats............................................................... 19
294
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index

Using Lap and Shoulder Belts..........................
19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................57
Instrument Lighting Dimmer......................51
Instrument Panel............................................16
Interior Mirror...................................................56
Automatic Dimming Mirror............................... 56
Manual Dimming Mirror..................................... 56
Introduction........................................................5
J
Jump Starting the Vehicle.........................142 Connecting the Jumper Cables..................... 142
Jump Starting....................................................... 142
Preparing Your Vehicle...................................... 142
Removing the Jumper Cables........................ 143
K
Keys and Remote Controls.........................39
L
Lane Keeping System
...................................112
Switching the System On and Off.................113
System Display..................................................... 113
System Settings................................................... 113
Troubleshooting................................................... 114
Lighting Control
..............................................50
Flashing the Headlamp High Beam...............51
Headlamp High Beam....................................... 50
Lighting..............................................................50 General Information........................................... 50
Limited Slip Differential..............................96
Load Carrying
.................................................120
Load Limit.......................................................120 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 124
Vehicle Loading - with and without a Trailer.................................................................. 120
Locking and Unlocking
.................................42
Autolock Feature.................................................. 43
Autounlock Feature............................................. 43
Enabling or Disabling Autolock and Autounlock......................................................... 43
Illuminated Entry.................................................. 43Power Door Locks................................................
42
Remote Control..................................................... 42
Lug Nuts See: Changing a Road Wheel......................... 213
M
Maintenance...................................................161 General Information........................................... 161
Manual Climate Control..............................70 Heater Only System............................................ 70
Manual Climate Control.................................... 70
Manual Seats...................................................74 Manual Lumbar .................................................... 74
Moving the Seat Backward and Forward............................................................... 74
Recline Adjustment............................................. 74
Message Center See: Information Displays................................. 63
Mirrors See: Windows and Mirrors................................ 55
Mobile Communications Equipment......14
Motorcraft Parts
............................................219
N
Normal Scheduled Maintenance
...........253
O
Oil Change Indicator Reset.......................164
Oil Check See: Engine Oil Check....................................... 163
Opening and Closing the Hood................161
Ordering Additional Owner's Literature......................................................149
Obtaining a French Owner ’s Manual..........149
Overriding Automatic High Beam Control............................................................54
P
Parking Aids
.....................................................101
Parking Brake..................................................98
Passive Anti-Theft System.........................45
SecuriLock®........................................................... 45
PATS See: Passive Anti-Theft System..................... 45
295
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index

Perchlorate.........................................................11
Playing Media From a USB Device........243
Selecting the USB Device............................... 243
Supported Audio File Formats...................... 243
Power Door Locks See: Locking and Unlocking............................. 42
Power Seats......................................................75
Recline Adjustment............................................. 75
Power Steering Fluid Check......................172
Power Windows
..............................................55
Accessory Delay.................................................... 55
One-Touch Down................................................. 55
Pre-Collision Assist
.......................................116
Adjusting the Pre-Collision Assist
Settings............................................................... 117
Blocked Sensors.................................................. 118
Distance Indication and Alert.......................... 117
Using the Pre-Collision Assist System........116
Protecting the Environment........................15
Puncture See: Changing a Road Wheel......................... 213
R
Rear Axle
...........................................................96
Rear Passenger Climate Controls.............72
Setting the Blower Motor Speed.................... 72
Switching the Rear Climate Control On and Off........................................................................\
.. 72
Rear View Camera........................................101 Using the Rear View Camera System..........101
Rear View Camera See: Rear View Camera.................................... 101
Recommended Towing Weights............126 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 129
Reduced Engine Performance.................137
Refueling...........................................................85 Fuel Filler Cap....................................................... 86
Remote Control
..............................................39
Car Finder................................................................. 41
Changing the Remote Control Battery........40
Reprogramming the Remote Control..........40
Sounding the Panic Alarm................................. 41
Removing a Headlamp...............................176
Repairing Minor Paint Damage...............185 Replacement Parts
Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................41
Reporting Safety Defects (Canada Only)..............................................................150
Reporting Safety Defects (U.S. Only)...............................................................149
Resuming the Set Speed..........................104
Roadside Assistance
..................................140
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 141
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 140
Vehicles Sold in the United States: Using Roadside Assistance.................................... 140
Roadside Emergencies..............................140
Running-In See: Breaking-In................................................... 137
Running Out of Fuel......................................84 Filling a Portable Fuel Container.................... 85
S
Safety Precautions
........................................82
Satellite Radio...............................................241
Satellite Radio Electronic Serial Number
(ESN)................................................................. 242
Satellite Radio Reception Factors................241
SiriusXM Satellite Radio Service................... 241
Troubleshooting................................................. 242
Scheduled Maintenance Record............257
Scheduled Maintenance
..........................250
Seatbelt Extensions.......................................31
Seatbelt Height Adjustment.....................30
Seatbelts............................................................27 Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Seats....................................................................73
Security..............................................................45
Setting the Cruise Control Speed..........103 Changing the Set Speed.................................. 103
296
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index

Sitting in the Correct Position....................73
Snow Chains
See: Using Snow Chains................................. 207
Spare Wheel See: Changing a Road Wheel......................... 213
Special Notices................................................12 Fleet Telematics Modem.................................... 13
FordPass Connect................................................. 13
New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using your Vehicle as an Ambulance............14
Special Operating Conditions Scheduled Maintenance...............................................255
Exceptions............................................................ 256
Speed Control See: Cruise Control............................................ 103
Starter Switch See: Ignition Switch............................................. 78
Starting a Gasoline Engine.........................78
Failure to Start....................................................... 79
Guarding Against Exhaust Fumes.................. 79
Important Ventilating Information.................79
Stopping the Engine When Your Vehicle is Moving................................................................. 79
Stopping the Engine When Your Vehicle is Stationary........................................................... 79
Starting and Stopping the Engine...........78 General Information............................................ 78
Steering.............................................................115 Hydraulic Power Steering................................. 115
Steering Wheel
................................................47
Streaming Bluetooth Audio.....................243 Selecting a Bluetooth Source....................... 243
Sun Visors.........................................................56 Illuminated Vanity Mirror................................... 56
Supplementary Restraints System
.........32
Principle of Operation......................................... 32
Switching Automatic High Beam Control On and Off.....................................................53
Activating the Automatic High Beam Control................................................................. 53
Switching Cruise Control On and Off...................................................................103
Switching Cruise Control Off......................... 103Switching Cruise Control On..........................
103
Symbols Glossary.............................................5
T
Technical Specifications See: Capacities and Specifications.............219
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................147
Tire Care...........................................................189 Glossary of Tire Terminology.......................... 191
Information About Uniform Tire Quality Grading.............................................................. 189
Information Contained on the Tire Sidewall............................................................. 192
Temperature A B C............................................ 190
Traction AA A B C............................................... 190
Treadwear............................................................. 190
Tire Pressure Monitoring System..........208 Changing Tires With a Tire Pressure
Monitoring System....................................... 209
Understanding Your Tire Pressure Monitoring System ...................................... 209
Tires See: Wheels and Tires...................................... 188
Towing a Trailer..............................................125 Load Placement.................................................. 125
Towing the Vehicle on Four Wheels...........................................................136
Emergency Towing............................................. 136
Recreational Towing.......................................... 136
Towing...............................................................125
Traction Control
............................................100
Principle of Operation...................................... 100
Transmission Code Designation.............222
Transmission....................................................92
Transporting the Vehicle............................143
U
Under Hood Overview
................................162
USB Port.........................................................244
Using Adaptive Cruise Control................104 Automatic Cancellation................................... 107
Blocked Sensor................................................... 109
Canceling the Set Speed................................. 107
Changing the Set Speed.................................. 107
Detection Issues................................................. 108
297
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index