towing FORD E SERIES 2024 Owner's Manual

When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughlyafter you have traveled 50 mi (80 km).
•When stopped in congested or heavytraffic during hot weather, place thegearshift in park (P) to aid engine andtransmission cooling and to help A/Cperformance.
•Switch off the speed control withheavy loads or in hilly terrain. Thespeed control may turn offautomatically when you are towing onlong, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy andtransmission cooling.
•If your vehicle is equipped withAdvanceTrac with roll stability control,this system may turn on during typicalcornering maneuvers with a heavilyloaded trailer. This is normal. Turningthe corner at a slower speed whiletowing may reduce this tendency.
•Allow more distance for stopping witha trailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1.Turn the steering wheel to point yourvehicle tires away from traffic flow.
2.Set your vehicle parking brake.
3.Place the automatic transmission inpark (P).
4.Place wheel chocks in front and backof the trailer wheels. (Chocks notincluded with vehicle.)
Your vehicle may be equipped with atemporary or conventional spare tire. Atemporary spare tire is different in size(diameter or width), tread-type(All-Season or All Terrain) or is from adifferent manufacturer than the road tireson your vehicle. Consult information on thetire label or Safety Compliance label forlimitations when using.
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level torise above the bottom edge of the rearbumper.
•Do not allow waves to break higherthan 6 in (15 cm) above the bottomedge of the rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions andreliability.
Replace the rear axle lubricant anytimethe rear axle has been submerged in water.Water may have contaminated the rearaxle lubricant, which is not normallychecked or changed unless a leak issuspected or other axle repair is required.
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TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has asteering wheel lock make sure theignition is in the accessory or on positionwhen being towed.
You can flat-tow (all wheels on theground, regardless of the powertrain ortransmission configuration) your disabledvehicle (without access to wheel dolliesor vehicle transport trailer) under thefollowing conditions:
•Your vehicle is facing forward so youtow it in a forward direction.
•You shift into neutral (N). If you cannotshift into neutral (N), you may need tooverride the transmission. SeeTransmission (page 95).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 73).
Follow these guidelines if you have a needfor recreational vehicle towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Theseguidelines are to make sure you do notdamage the transmission during towing.
Do not tow your vehicle with any wheelson the ground, as vehicle or transmissiondamage may occur. It is recommended totow your vehicle with all four wheels offthe ground, for example when using avehicle transport trailer. Otherwise, youcannot tow your vehicle.
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WARNING: Unexpected andpossibly sudden vehicle movement mayoccur if you do not take theseprecautions.
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
It is acceptable to have your two-wheeldrive vehicle towed with the front wheelson the ground (without dollies) and therear wheels off the ground.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Knowing your vehicle's VIN, mileage andyour specific location allows help to get toyou faster.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 50 mi (80 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 50 mi (80 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 50 mi (80 km).Warranty towing, non-warranty towingand collision towing are available.
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within50 mi (80 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
The service is available 24 hours a day,seven days a week.
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3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly:
•Do not exceed 70 mph (113 km/h).
•Do not use more than one dissimilarspare wheel and tire assembly at atime.
•Do not use commercial car washingequipment.
•Do not use snow chains on the end ofthe vehicle with the dissimilar sparewheel and tire assembly.
Using a dissimilar spare wheel and tireassembly can compromise theeffectiveness of the following :
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Tire Change Procedure (If Equipped)
WARNING: The jack supplied withthis vehicle is only intended for changinga flat tire in an emergency. Do notattempt to do any other work on yourvehicle when it is supported by the jack,as your vehicle could slip off the jack.Failure to follow this instruction couldresult in personal injury or death.
WARNING: To help prevent yourvehicle from moving when changing awheel, shift the transmission into park(P), set the parking brake and use anappropriate block or wheel chock tosecure the wheel diagonally opposite tothe wheel being changed. For example,when changing the front left wheel,place an appropriate block or wheelchock on the right rear wheel.
WARNING: Do not attempt tochange a tire on the side of the vehicleclose to moving traffic. Pull far enoughoff the road to not obstruct the flow oftraffic and avoid the danger of being hitwhen operating the jack or changing thewheel.
WARNING: Only use the jackprovided as original equipment with yourvehicle.
WARNING: The jack supplied withthis vehicle is only intended for changinga flat tire in an emergency. Do notattempt to do any other work on yourvehicle when it is supported by the jack,as your vehicle could slip off the jack.Failure to follow this instruction couldresult in personal injury or death.
WARNING: Only use the jackprovided as original equipment with yourvehicle.
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4.Install the wheel nuts in the sequenceshown.
5.Remove the jack and fully tighten thewheel nuts in the sequence shown. SeeTechnical Specifications (page 225).
6.Install any wheel covers or hubcaps.Make sure they snap into place.
Note:When installing the wheel centerornaments, make sure that the ornamentretention towers on the back side of theornament are aligned with the studs andwheel nuts and retain to the flange on thewheel nuts.
Stowing the Flat tire or Spare tire
1.Place the tire on end with the valvestem facing toward the front of thevehicle. Lay the tire on the ground, nearthe rear of the vehicle, with the valvestem side facing up.
2.Slide the wheel partially under thevehicle and install the retainer throughthe wheel center. If equipped, you mayhave to remove the wheel center capprior to pushing the retainer throughthe center of the wheel. To remove thecenter cap, press it off with the wheelnut wrench tip from the inner side ofthe wheel. Pull on the cable to align thecomponents at the end of the cable.
3.Turn the wheel nut wrench clockwiseuntil the tire is raised to its stowedposition underneath the vehicle. Thewrench becomes harder to turn andthe spare tire winch ratchets or slipswhen the tire is raised to its maximumtightness. A clicking sound is heardfrom the winch indicating that the tireis properly stowed. Check that the tirelies flat against the frame and isproperly tightened.
4.Unblock the wheel.
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Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It is the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it is probably easier tolist what is not covered.
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Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
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1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
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Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps andO-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
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Just a 5% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
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You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
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There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
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This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter as indicated by the instru-ment cluster display and perform services listed in theNormal Scheduled Maintenance chart.
As required
Inspect the U-joints.Inspect frequently, serviceas required
Replace the rear axle fluid. See axle maintenance itemsunder Exceptions.Every 22,500 mi(36,000 km)
Replace the spark plugs.Every 60,000 mi(96,000 km)
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)Short Trips that do not allow the engine to get to operating temperature causing fueldilution and an increase of the engine oil level
Change the engine oil and filter as indicated by the instru-ment cluster display and perform services listed in theNormal Scheduled Maintenance chart.
As required
Replace the engine air filter.Inspect frequently, serviceas required
Replace the rear axle fluid. See axle maintenance itemsunder Exceptions.Every 22,500 mi(36,000 km)
Replace the spark plugs.Every 60,000 mi(96,000 km)
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Connecting the Vehicle to a MobileNetwork............................................................238Connected Vehicle Data...............................16Connected Vehicle Limitations..............238Connected Vehicle Requirements........238Connected Vehicle –Troubleshooting........................................238Connected Vehicle – Frequently AskedQuestions........................................................238Connecting a Bluetooth® Device..........242Connecting the Vehicle to a MobileNetwork........................................................238Connecting FordPass to the Modem.........238Disabling the Connectivity Device...............238Enabling and Disabling the Modem...........238What Is the Modem..........................................238Coolant CheckSee: Engine Coolant Check............................165Cooling System Capacity andSpecification..............................................230Crash and Breakdown Information........142Automatic Crash Shutoff.................................143Crash Sensors and Airbag Indicator.......40Cruise Control................................................106Cruise Control Indicators...........................107Cruise Control - Vehicles With: AdaptiveCruise Control...............................................48Cruise Control - Vehicles With: CruiseControl............................................................48Customer Assistance..................................144Customer Information...............................258Radio Frequency CertificationLabels................................................................258
D
Data Privacy......................................................14Daytime Running Lamps - Vehicles With:Configurable Daytime RunningLamps..............................................................52Daytime Running Lamps - Vehicles With:Daytime Running Lamps (DRL)............53Direction Indicators.......................................53Doors and Locks.............................................45Driver Alert........................................................114Driver and Passenger Airbags...................36Driving Aids......................................................114Driving Hints...................................................136
Driving Through Water................................137DRLSee: Daytime Running Lamps - Vehicles With:Configurable Daytime Running Lamps....52See: Daytime Running Lamps - Vehicles With:Daytime Running Lamps (DRL)................53
E
Economical Driving......................................136Electromagnetic Compatibility..............270Emergency Call System Data.....................16Emission Law....................................................91End User License Agreement..................273Engine Block Heater......................................83Engine Coolant Check................................165Engine Emission Control..............................91Engine ImmobilizerSee: Passive Anti-Theft System.....................47Engine Oil Capacity andSpecification...............................................229Engine Oil Check...........................................163Engine Oil Dipstick.......................................163Engine Specifications................................226Environment......................................................17Essential Towing Checks...........................129Event Data.........................................................15Exterior Mirrors................................................56
F
Fastening the Seatbelts................................31Flat TireSee: Changing a Road Wheel........................218Floor Mats........................................................137Ford Credit...........................................................7Ford Protect...................................................247Fuel and Refueling.........................................85Fuel Consumption.........................................89Fuel Filter.........................................................178Fuel Quality - E85..........................................85Fuel Quality - Gasoline.................................87Fuel Tank Capacity.......................................231Fuses.................................................................150Fuse Specification Chart...........................150
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