service FORD E SERIES 2024 Owners Manual

The information contained in this publication was correct at the time of release. In the interest of continuousdevelopment, we reserve the right to change specifications, design or equipment at any time withoutnotice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrievalsystem or translated into any language in any form by any means without our written permission. Errorsand omissions excepted.© Ford Motor Company 2022
All rights reserved.Part Number: -202210-20221028183855
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehiclecan expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, whichare known to the State of California to cause cancer and birth defects or other reproductive harm. Tominimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service yourvehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing yourvehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.

Introduction
About This Manual..........................................7
Perchlorate.........................................................7
Ford Credit..........................................................7
Replacement Parts Recommendation.............................................................................8
Special Notices................................................8
Mobile Communications Equipment...........................................................................10
Symbols Glossary
Symbols Used on Your Vehicle..................11
Data Privacy
Data Privacy.....................................................14
Service Data.....................................................15
Event Data........................................................15
Connected Vehicle Data..............................16
Emergency Call System Data....................16
Environment
Protecting the Environment.......................17
At a Glance
Instrument Panel...........................................18
Child Safety
General Information.....................................20
Installing Child Restraints..........................22
Booster Seats.................................................26
Child Restraint Positioning........................28
Seatbelts
Principle of Operation.................................30
Fastening the Seatbelts...............................31
Seatbelt Height Adjustment.....................33
Seatbelt Warning Lamp and IndicatorChime............................................................33
Child Restraint and SeatbeltMaintenance...............................................34
Seatbelt Extensions.....................................34
Supplementary RestraintsSystem
Principle of Operation.................................35
Driver and Passenger Airbags..................36
Crash Sensors and Airbag Indicator......40
Airbag Disposal...............................................41
Keys and Remote Controls
General Information on RadioFrequencies.................................................42
Remote Control.............................................42
Replacing a Lost Key or Remote Control..........................................................................44
Doors and Locks
Locking and Unlocking................................45
Security
Passive Anti-Theft System........................47
Steering Wheel
Adjusting the Steering Wheel..................48
Cruise Control - Vehicles With: AdaptiveCruise Control............................................48
Cruise Control - Vehicles With: CruiseControl..........................................................48
Information Display Control.....................49
Horn...................................................................49
Wipers and Washers
Windshield Wipers.......................................50
Windshield Washers....................................50
Lighting
General Information......................................51
Lighting Control..............................................51
Autolamps.......................................................52
Instrument Lighting Dimmer.....................52
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Stability Control
Principle of Operation................................103
Using Stability Control..............................104
Parking Aids
Rear View Camera......................................105
Cruise Control
What Is Cruise Control..............................106
Switching Cruise Control On and Off........................................................................106
Setting the Cruise Control Speed.........106
Canceling the Set Speed..........................107
Resuming the Set Speed..........................107
Cruise Control Indicators..........................107
Using Adaptive Cruise Control................107
Driving Aids
Driver Alert.......................................................114
Lane Keeping System.................................115
Steering............................................................118
Pre-Collision Assist......................................118
Load Carrying
Load Limit.......................................................122
Towing
Towing a Trailer.............................................127
Recommended Towing Weights...........128
Essential Towing Checks..........................129
Towing the Vehicle on Four Wheels......135
Driving Hints
Reduced Engine Performance................136
Economical Driving.....................................136
Breaking-In.....................................................137
Driving Through Water...............................137
Floor Mats.......................................................137
Roadside Emergencies
Hazard Flashers...........................................139
Jump Starting the Vehicle........................139
Transporting the Vehicle..........................140
Crash and BreakdownInformation
Roadside Assistance..................................142
Post-Collision Braking...............................143
Automatic Crash Shutoff.........................143
Customer Assistance
Getting the Services You Need..............144
In California (U.S. Only)............................145
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................146
Getting Assistance Outside the U.S. andCanada........................................................147
Ordering Additional Owner's Literature.........................................................................148
Reporting Safety Defects (U.S. Only).........................................................................148
Reporting Safety Defects (Canada Only).........................................................................149
Fuses
Fuse Specification Chart..........................150
Changing a Fuse..........................................159
Maintenance
General Information....................................161
Opening and Closing the Hood...............161
Under Hood Overview...............................162
Engine Oil Dipstick......................................163
Engine Oil Check..........................................163
Oil Change Indicator Reset......................164
Changing the Engine Air Filter................165
Engine Coolant Check...............................165
Automatic Transmission Fluid Check.........................................................................170
Brake Fluid Check.........................................172
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ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know aboutyour vehicle, the greater the safety andpleasure you will get from driving it.
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Note: This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to thevehicle you have purchased.
Note: Some of the illustrations in thismanual may show features as used indifferent models, so may appear differentto you on your vehicle.
Note: Always use and operate your vehiclein line with all applicable laws andregulations.
Note: Pass on this manual when sellingyour vehicle. It is an integral part of yourvehicle.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand side.A
Left-hand side.B
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit/Ford Pro FinSimple offers afull range of financing and lease plans tohelp you acquire our vehicle. If you havefinanced or leased your vehicle throughFord Credit/Ford Pro FinSimple, thank youfor your business.
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For assistance:
•Call 1-800-727-7000.
•For more information about Ford Creditand access to the online AccountManager tool, visitwww.ford.com/finance.
•For more information about Ford ProFinSimple, visithttps://fordpro.com/en-us/financing/.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual.
Genuine Ford and Motorcraft parts meetor exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents happen sometimes.
Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty.
The Ford Warranty may not cover damagecaused to your vehicle as a result of failednon-Ford parts.
For additional information, refer to theterms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered by your New Vehicle LimitedWarranty, see your warranty guide that isavailable online. For more information,refer to our website and download yourcopy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death, fire, orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol.
WARNING: Never place front seatmounted rear-facing child or infant seatsin front of an active passenger airbag.
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Fleet Telematics Modem (If Equipped)
The onboard modem provides access todata to support telematics services suchas location, speed, idle time, fuel, vehiclediagnostics and maintenance alerts. Toexplore data, telematics services, thirdparty service provider support and tomanage existing telematics accounts, referto www.commericalsolutions.ford.com orcall 833-FCS-FORD.
Note:This is not available with FordPassConnect.
FordPass Connect (If Equipped)
With a FordPass Connect-equippedvehicle, you can use FordPass to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuellevel and approximate mileage. Messageand data rates may apply. Services maybe limited by mobile phone networkcoverage area. For additional information,refer to www.fordpass.com.
On Board Diagnostics Data LinkConnector
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such as
remote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucksand Utility Type Vehicles
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
Before you drive your vehicle, please readthis Owner’s Manual carefully. Your vehicleis not a passenger car. As with othervehicles of this type, failure to operate thisvehicle correctly may result in loss ofvehicle control, vehicle rollover, personalinjury or death.
Using your Vehicle as anAmbulance
If your light truck has the Ford AmbulancePreparation Package, it may be utilized asan ambulance. Ford urges ambulancemanufacturers to follow therecommendations of the Ford IncompleteVehicle Manual, Ford Truck Body Builder’sLayout Book and the Qualified Vehicle
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Modifiers (QVM) Guidelines as well aspertinent supplements. For additionalinformation, please contact the Truck BodyBuilders Advisory Service athttp://www.fleet.ford.com/truckbbas/and then by selecting Contact Us or byphone at 1–877–840–4338.
Use of your Ford light truck as anambulance, without the Ford AmbulancePreparation Package voids the Ford NewVehicle Limited Warranty and may voidthe emissions warranties. In addition,ambulance usage without the preparationpackage could cause high underbodytemperatures, over-pressurized fuel and arisk of spraying fuel, which could lead tofires.
If your vehicle has the Ford AmbulancePreparation Package, it will be indicatedon the Safety Compliance CertificationLabel. The label is on the driver side doorpillar or on the rear edge of the driver door.You can determine whether theambulance manufacturer followed Ford’srecommendations by directly contactingthat manufacturer.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of any
hand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
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Fuel pump reset
Fuse compartment
Hazard flashers
Headlamp high beams
Headlamps on
Heated rear window
Hill descent control
Horn control
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low fuel level
Low tire pressure warning
Maintain correct fluid level
Malfunction Indicator Lamp(MIL)
Note operating instructions
Panic alarm
Parking aid
Parking lamps
Passenger airbag activated
Passenger airbag deactivated
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Side airbag
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WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
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SERVICE DATA
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, for example, your contact information,to offer you products or services that mayinterest you. Data may be provided to ourservice providers such as part suppliersthat may help diagnose malfunctions, andwho are similarly obligated to protect data.We retain this data only as long asnecessary to perform these functions or tocomply with law. We may provideinformation where required in response toofficial requests to law enforcement orother government authorities or thirdparties acting with lawful authority or courtorder, and such information may be usedin legal proceedings. For U.S. only (ifequipped), if you choose to use connectedapps and services, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interest
you, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
EVENT DATA
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating.
•Whether or not the driver andpassenger seatbelts werebuckled/fastened.
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal.
•How fast the vehicle was traveling.
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
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