ESP FORD E350 2009 Owner's Manual

WARNING:Do not connect a trailer’s hydraulic brake system
directly to your vehicle’s brake system. Your vehicle may not
have enough braking power and your chances of having a collision
greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Integrated trailer brake controller (if equipped)
Your vehicle may be equipped with a fully integrated electronic Trailer
Brake Controller (TBC). When used properly, the TBC helps ensure
smooth and effective trailer braking by powering the trailer’s electric
brakes with a proportional output based on the towing vehicle’s brake
pressure.
WARNING:The Ford TBC has only been verified to be
compatible with trailers having electric-actuated drum brakes
(one to four axles) and not hydraulic surge or electric-over-hydraulic
types. It is the responsibility of the customer to ensure that the trailer
brakes are adjusted appropriately, functioning normally and all electric
connections are properly made.
The TBC user interface consists of
the following:
1.+/- (GAIN adjustment
buttons):Pressing these buttons
will adjust the TBC’s power output
to the trailer brakes (in
0.5 increments). The GAIN setting
can be increased to a maximum of
10.0 or decreased to a minimum of 0 (no trailer braking). Pressing and
holding a button will raise or lower the setting continuously. The gain
setting will display in the message center as follows: TBC GAIN = XX.X.
The trailer brake controller (TBC) is designed to display three items of
information in the instrument cluster message center. These are: gain
setting, output bar graph, and trailer connectivity status. They will
appear as follows in the message center.
•TBC GAIN = XX.X NO TRAILER: The instrument cluster message
center will display the current gain setting during a given ignition
cycle and when adjusting the gain. This message is also displayed
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1. Make sure the trailer brakes are in good working condition,
functioning normally, and properly adjusted. See your trailer dealer if
necessary.
2. Hook up the trailer and make the electrical connections according to
the trailer manufacturer’s instructions.
3. When a trailer with electric brakes is plugged in, theTRAILER
CONNECTEDmessage will display in the instrument cluster message
center.
4. Use the GAIN adjustment (+/-) buttons to increase or decrease the
GAIN setting to the desired starting point. A GAIN setting of 6.0 is a
good starting point for heavier loads.
5. In a traffic-free environment, tow the trailer on a dry, level surface at
a speed of 20–25 mph (30–40 km/h) and squeeze the manual control
lever completely.
6. If the trailer wheels lock-up (indicated by squealing tires), reduce the
GAIN setting; if the trailer wheels turn freely, increase the GAIN setting.
Repeat Steps 5 and 6 until the GAIN setting is at a point just below
trailer wheel lock-up. If towing a heavier trailer, trailer wheel lockup may
not be attainable even with the maximum GAIN setting of 10.
Explanation of instrument cluster warning messages:
The TBC interacts with the instrument cluster message center to display
the following messages:
TRAILER BRAKE MODULE FAULT: This message is displayed and
accompanied by a single chime, in response to faults sensed by the TBC.
In the event this message is seen, please contact your authorized dealer
as soon as possible for diagnosis and repair. The TBC may still function,
but performance may be degraded.
WIRING FAULT ON TRAILER: This message is displayed when a
Short circuit on the electric brake output wirehas occurred. If the
WIRING FAULT ON TRAILERmessage is displayed and accompanied
by a single chime, with no trailer connected, the problem is with the
vehicle wiring from the TBC to the 7–pin connector in the bumper. If the
message is only displayed with a trailer connected, the problem is related
to the trailer wiring; consult your trailer dealer for assistance. This can
be a short to ground (i.e., chaffed wire) or a short to voltage (i.e., pulled
pin on trailer emergency break-away battery) or trailer brakes drawing
too much current.
Note:Your TBC can be diagnosed by your authorized dealer to
determine exactly which trailer fault has occurred; however, if the fault
is with the trailer this diagnosis isnotcovered under your Ford
warranty.
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Points to Remember:
•Remember to adjust gain setting before using the TBC for the first
time.
•Readjust GAIN setting on the TBC (according to procedure above)
whenever road, weather and trailer or vehicle loading conditions
change from those that existed when the gain was initially set.
•The sliding lever on the TBC should be used only for manual
activation of trailer brakes to assist with proper adjustment of the
GAIN. Misuse, such as application during trailer sway, could cause
instability of trailer and/or tow vehicle.
•Avoid towing in adverse weather conditions. The TBC does not
provide anti-lock control of the trailer wheels. Trailer wheels can
lock-up on slippery surfaces, resulting in reduced stability of trailer
and tow vehicle.
•The TBC interacts with the brake system of the vehicle, including
ABS, in order to reduce the likelihood of trailer wheel lockup.
Therefore, if these systems are not functioning properly the TBC may
not function at full performance.
•When the vehicle is turned off, the TBC Output is disabled and the
display is shut down. Reactivation of the ignition from OFF to ON will
awaken the TBC module.
•The TBC is only a factory or dealer installed item. Ford is not
responsible for warranty or performance of the TBC due to misuse or
customer installation.
•Do not attempt removal of the TBC without consulting the
Workshop Manual.Damage to the unit may result.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. Contact
your authorized dealer or trailer rental agency for proper instructions
and equipment for hooking up trailer lamps.
Using a step bumper (if equipped)
The rear bumper is equipped with an integral hitch and only requires a
ball with a one inch (25.4 mm) shank diameter. The bumper has a
5,000 lb (2,270 kg) trailer weight and 500 lb (227 kg) tongue weight
capacity.
If it is necessary to relocate the trailer hitch ball position, a
frame-mounted trailer hitch must be installed.
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You may experience a decrease in peak performance when the engine is
cold when operating on E
85ethanol.
Do not crank the engine for more than 10 seconds at a time as starter
damage may occur. If the engine fails to start, turn the key to off and
wait 30 seconds before trying again.
Do not use starting fluid such as ether in the air intake system. Such
fluid could cause immediate explosive damage to the engine and possible
personal injury.
If you should experience cold weather starting problems on E
85ethanol,
and neither an alternative brand of E
85ethanol nor an engine block
heater is available, the addition of unleaded gasoline to your tank will
improve cold starting performance. Your vehicle is designed to operate
on E
85ethanol alone, unleaded gasoline alone, or any mixture of the two.
SeeChoosing the right fuelin theMaintenance and Specifications
chapter for more information on ethanol.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least one inch (2.5 cm) or adjust the heating
or air conditioning to bring in fresh air.
ENGINE BLOCK HEATER (IF EQUIPPED)
An engine block heater warms the engine coolant which aids in starting
and allows the heater/defroster system to respond quickly. If your vehicle
is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt a/c electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
For flexible fuel vehicles, if operating with E
85ethanol, an engine block
heater must be used if ambient temperature is below 0°F (-18°C).
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SeeCold weather startingin theDrivingchapter for more information
on starting with ethanol.
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
Prior to using the engine block heater, follow these recommendations for
proper and safe operation:
•For your safety, use an outdoor extension cord that is product
certified by Underwriter’s Laboratory (UL) or Canadian Standards
Association (CSA). Use only an extension cord that can be used
outdoors, in cold temperatures, and is clearly markedSuitable for Use
with Outdoor Appliances.Never use an indoor extension cord
outdoors; it could result in an electric shock or fire hazard.
•Use a 16 gauge outdoor extension cord, minimum.
•Use as short an extension cord as possible.
•Do not use multiple extension cords. Instead, use one extension cord
which is long enough to reach from the engine block heater cord to
the outlet without stretching.
•Make certain that the extension cord is in excellent condition (not
patched or spliced). Store your extension cord indoors at
temperatures above 32°F (0°C). Outdoor conditions can deteriorate
extension cords over a period of time.
•To reduce the risk of electrical shock, do not use your heater with
ungrounded electrical systems or two pronged (cheater) adapters.
Also ensure that the block heater, especially the cord, is in good
condition before use.
•Make sure that when in operation, the extension cord plug /engine
block heater cord plug connection is free and clear of water in order
to prevent possible shock or fire.
•Be sure that areas where the vehicle is parked are clean and clear of
all combustibles such as petroleum products, dust, rags, paper and
similar items.
•Be sure that the engine block heater, heater cord and extension cord
are solidly connected. A poor connection can cause the cord to
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The parking brake is not recommended to stop a moving vehicle.
However, if the normal brakes fail, the parking brake can be used to stop
your vehicle in an emergency. Since the parking brake applies only the
rear brakes, the vehicle’s stopping distance will increase greatly and the
handling of your vehicle will be adversely affected.
TRACTION CONTROL™ (IF EQUIPPED)
Your vehicle may be equipped with a Traction Control™ system. This
system helps you maintain the stability and steerability of your vehicle,
especially on slippery road surfaces such as snow- or ice-covered roads
and gravel roads. The system will allow your vehicle to make better use
of available traction in these conditions.
During Traction Control™ operation,
the traction control active light will
flash and the engine will not
“rev-up” when you push further on
the accelerator. This is normal
system behavior and should be no
reason for concern.
WARNING:Aggressive driving in any road conditions can cause
you to lose control of your vehicle increasing the risk of severe
personal injury or property damage. The occurrence of a Traction
Control™ event is an indication that at least some of the tires have
exceeded their ability to grip the road; this may lead to an increased
risk of loss of vehicle control, vehicle rollover, personal injury and
death. If you experience a severe road event, SLOW DOWN.
The Traction Control™ switch,
located on the center console, has
an indicator light that illuminates
steadily in the instrument cluster
when the system is off. The Traction
Control™ system will automatically
turn on every time the ignition is
turned off and on. The Traction Control™ system should normally be left
on.
If you should become stuck in snow or ice or on a very slippery road
surface, try switching the Traction Control™ system off. This may allow
excess wheel spin to “dig” the vehicle out and enable a successful
“rocking” maneuver. Remember to switch the Traction Control™ system
back on once the vehicle is no longer stuck.
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drivers to drive the van on a regular basis. These drivers will gain
valuable experience handling the van. This experience will help make
each trip safer.
The van should be operated at a safe speed which, in some conditions,
may be less than the posted speed limit.
Further, all occupants should be properly restrained. Most people killed
in rollover crashes were unbelted. Occupants can dramatically reduce
their risk of being killed or seriously injured in a rollover crash by simply
using their seat belts. Organizations that own 15–passenger vans should
have a written seat belt use policy. Drivers should be responsible for
enforcing the policy.
Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle, i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency. Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
WARNING:Vehicles with a higher center of gravity such as
utility and four-wheel drive vehicles handle differently than
vehicles with a lower center of gravity. Utility and four-wheel drive
vehicles arenotdesigned for cornering at speeds as high as passenger
cars any more than low-slung sports cars are designed to perform
satisfactorily under off-road conditions. Avoid sharp turns, excessive
speed and abrupt maneuvers in these vehicles. Failure to drive
cautiously could result in an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
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Servicing
•If the image comes on while the vehicle is not in R (Reverse), have
the system inspected by your authorized dealer.
•If the image is not clear, then check if there is anything covering the
lens such as dirt, mud, ice, snow, etc. If the image is still not clear
after cleaning, have your system inspected by your authorized dealer.
VEHICLE USED AS A STATIONARY POWER SOURCE
Auxiliary equipment called power take-off or PTO, is often added to the
engine or transmission to operate utility equipment. Examples include a
wheel-lift for tow trucks, cranes, tools for construction or tire service and
pumping fluids. PTO applications draw auxiliary horsepower from the
powertrain, often while the vehicle is stationary. In this condition, there
is limited cooling air flow through the radiator and around the vehicle
that normally occurs when a vehicle is moving. The aftermarket PTO
system installer, having the most knowledge of the final application, is
responsible for determining whether additional chassis heat protection or
powertrain cooling is required, and alerting the user to the safe and
proper operation.
Your vehicle is qualified for use as a stationary power source, within
limits detailed in theFord Truck Body Builders Layout Book,found at
www.fleet.ford.com/truckbbas, and through the Ford Truck Body Builders
Advisory Service.
Gas engine vehicles are qualified for up to 10 minutes of continuous
operation as a stationary power source, due to the potential for the
normal venting of fuel vapors. For stationary PTO operation of extended
duration (beyond 10 minutes), diesel engine is recommended. Further
consult your aftermarket PTO installer, since the duration of operation
limit for the aftermarket PTO may be less than the vehicle is capable of.
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DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly especially when the depth is
not known. Never drive through
water that is higher than the bottom
of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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