CD player FORD ECOSPORT 2018 User Guide

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then reconnect it toSYNC 3.
Possible device malfunc-tion.I am havingtroubleconnecting mydevice.
Make sure you are using the manufacturer'scable.
Make sure to correctly insert the USB cableinto the device and your vehicle's USB port.
Make sure that the device does not havean auto-install program or active securitysettings.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Make sure you are not leaving the device inyour vehicle during very hot or coldtemperatures.This is a device limitation.
SYNC 3 doesnot recognizemy device whenI start myvehicle.
Make sure you connect the device to SYNC3 and that you have started the mediaplayer on your device.
This is a device-dependent feature.Bluetooth audiodoes notstream.The device is notconnected.
Make sure that all song details are popu-lated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC 3 doesnot recognizemusic that is onmy device.
Try replacing the corrupt file with a newversion.The file may becorrupted.
Some devices require you to change theUSB settings from mass storage to mediatransfer protocol class.
The song may havecopyright protection thatdoes not allow it to play.
Convert the file to a supported format. SeeEntertainment (page 325).The file format is notsupported by SYNC 3.
370EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
377EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
378EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

DRLSee: Daytime Running Lamps.........................73
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Economical Driving......................................178Emission Law.................................................134Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........135Tampering With a Noise ControlSystem...............................................................134End User License Agreement..................401VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................401Engine Block Heater.....................................123Using the Engine Block Heater......................124Engine Coolant Check...............................208Adding Coolant..................................................208Coolant Change..................................................210Engine Coolant TemperatureManagement....................................................211Fail-Safe Cooling................................................210Recycled Coolant..............................................209Severe Climates.................................................209Engine Cooling Fan.....................................207Engine Emission Control............................134Engine ImmobilizerSee: Passive Anti-Theft System......................61Engine Oil Check.........................................206Adding Engine Oil..............................................206Engine Oil Dipstick - 1.0LEcoBoost™.................................................205Engine Oil Dipstick - 2.0L.........................206Engine Specifications - 1.0LEcoBoost™..................................................272Engine Specifications - 2.0L.....................271Entertainment...............................................325AM/FM Radio......................................................326Apps........................................................................334Bluetooth Stereo or USB.................................332HD Radio™ Information (IfAvailable).........................................................329SiriusXM® Satellite Radio (IfActivated).........................................................327Sources..................................................................326Supported Media Players, Formats andMetadata Information................................334USB Port...............................................................334
Environment......................................................15Essential Towing Checks............................173Before Towing a Trailer......................................174Hitches....................................................................173Launching or Retrieving a Boat or PersonalWatercraft (PWC)..........................................174Safety Chains........................................................173Trailer Brakes........................................................173Trailer Lamps........................................................173When Towing a Trailer.......................................174Event Data RecordingSee: Data Recording..............................................9Export Unique Options.................................14Exterior Mirrors.................................................77Integrated Blind Spot Mirrors...........................77Power Exterior Mirrors.........................................77
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FanSee: Engine Cooling Fan..................................207Fastening the Seatbelts..............................29Seatbelt Locking Modes....................................30Using Seatbelts During Pregnancy...............30Using the Sliding Clip..........................................29Flat TireSee: Changing a Road Wheel.......................265Flat Tire InflationSee: Tire Sealant and Inflator Kit.................239Floor Mats........................................................179Fog Lamps - FrontSee: Front Fog Lamps.........................................73Ford Credit..........................................................11US Only......................................................................11Ford Protect....................................................381Ford Protect Extended Service Plan(CANADA ONLY)..........................................382Ford Protect Extended Service Plans (U.S.Only)...................................................................381Four-Wheel Drive..........................................142Front Fog Lamps.............................................73Front Passenger Sensing System............38Fuel and Refueling........................................127Fuel Consumption........................................132Advertised Capacity...........................................132Filling the Fuel Tank...........................................133Fuel Economy.......................................................133Fuel Filler Funnel Location........................128
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Running-InSee: Breaking-In..................................................178Running Out of Fuel.....................................128Adding Fuel From a Portable FuelContainer..........................................................129Filling a Portable Fuel Container..................128
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Safety Canopy™.............................................42Safety Precautions.......................................127Scheduled Maintenance Record...........390Scheduled Maintenance...........................383Seatbelt Extension........................................34Seatbelt Height Adjustment.......................31Seatbelt Reminder.........................................32Belt-Minder™........................................................32Seatbelts...........................................................28Principle of Operation........................................28Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation.....................................32Seats.................................................................104Security...............................................................61Settings...........................................................353911 Assist...............................................................358Ambient Lighting...............................................365Bluetooth..............................................................355Clock.......................................................................355Display...................................................................366General..................................................................363Media Player........................................................354Mobile Apps..........................................................361Navigation............................................................359Phone.....................................................................355Radio......................................................................358Sound.....................................................................353Valet Mode...........................................................367Vehicle...................................................................365Voice Control......................................................366Wi-Fi & Hotspot.................................................363Side Airbags.....................................................40Sitting in the Correct Position.................104Snow ChainsSee: Using Snow Chains.................................260Spare WheelSee: Changing a Road Wheel.......................265
Special Notices................................................12New Vehicle Limited Warranty.........................12Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Using Your Vehicle as an Ambulance............13Using Your Vehicle With a Snowplow............13Special Operating Conditions ScheduledMaintenance..............................................389Exceptions...........................................................390Speed ControlSee: Cruise Control............................................156Stability Control............................................150Principle of Operation......................................150Starter SwitchSee: Ignition Switch............................................119Starting a Gasoline Engine........................122Cold or Hot Engine..............................................122Engine Idle Speed after Starting...................123Failure to Start.....................................................123Fuel Flooded Engine..........................................122Starting and Stopping the Engine...........119General Information...........................................119Steering............................................................162Electric Power Steering....................................162Steering Wheel...............................................65Storage Compartments..............................117SunroofSee: Moonroof.......................................................78Supplementary Restraints System.........36Principle of Operation........................................36Symbols Glossary.............................................7SYNC™ 3........................................................307General Information.........................................307SYNC™ 3 Troubleshooting......................367SYNC™ Applications andServices........................................................294911 Assist...............................................................295SYNC Mobile Apps............................................296SYNC™...........................................................290General Information.........................................290SYNC™ Troubleshooting.........................299
443EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex

Using MyKey With Remote StartSystems..........................................................53Using Snow Chains....................................260Using Stability Control...............................150Using Summer Tires...................................260Using SYNC™ With Your MediaPlayer............................................................298Audio Voice Commands.................................298Media Sources....................................................298Using SYNC™ With Your Phone............293Accessing Features through the PhoneMenu..................................................................294Pairing a Phone..................................................293Phone Controls..................................................294Phone Voice Commands................................294Using Traction Control................................149Switching the System Off Using aSwitch................................................................149Switching the System Off Using theInformation Display Controls....................149System Indicator Lights andMessages..........................................................149Using Voice Recognition............................291Audio Voice Commands..................................319Initiating a Voice Session.................................291Mobile App Voice Commands......................323Navigation Voice Commands........................322Phone Voice Commands................................320SiriusXM Traffic and Travel Link VoiceCommands.....................................................324System Interaction and Feedback..............292Voice Settings Commands............................324Utilizing the Mediation/ArbitrationProgram (Canada Only).........................189
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Vehicle Care...................................................229General Information.........................................229Vehicle Certification Label.......................278Vehicle Identification Number.................277Vehicle Storage.............................................234Battery....................................................................235Body........................................................................235Brakes.....................................................................235Cooling system...................................................235Engine.....................................................................235Fuel system..........................................................235
General..................................................................235Miscellaneous.....................................................236Removing Vehicle From Storage.................236Tires.........................................................................235VentilationSee: Climate Control..........................................98VentsSee: Air Vents........................................................98VINSee: Vehicle Identification Number.............277Voice Control...................................................66
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Warning Lamps and Indicators..................81Airbag Warning Lamp..........................................81Anti-Lock Brake System WarningLamp....................................................................82Auto Start-Stop....................................................83Batterry....................................................................82Blind Spot...............................................................83Brake System Warning Lamp..........................82Direction Indicator................................................82Door Ajar Warning Lamp...................................83Engine Coolant Temperature WarningLamp....................................................................83Fasten Seatbelt Warning Lamp......................82Front Fog Lamp Indicator.................................82Headlamp High Beam Indicator.....................82Low Fuel Level Warning Lamp........................82Low Tire Pressure Warning Lamp..................83Malfunction Indicator Lamp............................83Oil Pressure Warning Lamp.............................83Parking Lamps......................................................82Powertrain Malfunction.....................................83Stability Control and Traction ControlIndicator..............................................................84Stability Control and Traction Control OffWarning Lamp..................................................83Washer Fluid Check.....................................213WashersSee: Cleaning the Exterior..............................230See: Wipers and Washers..................................67Waxing..............................................................231Wheel NutsSee: Changing a Road Wheel.......................265Wheels and Tires..........................................237General Information..........................................237
445EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex