door FORD ECOSPORT 2018 Repair Manual

Valet Mode
Valet mode allows you to lock the system.No information is accessible until thesystem is unlocked with the correct PIN.
When you select valet mode a pop upappears informing you that a four digitcode must be entered to enable anddisable valet mode. You can use any PINyou chose but you must use the same PINto disable valet mode. The system asksyou to input the code.
Note:If the system is locked and youcannot remember the PIN, please contactthe Customer Relationship Center.
United States: 1-800-392-3673Canada: 1-800-565-3673
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same pinnumber. The system reconnects to yourphone and all of your options are availableagain.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.However, should questions arise, pleaserefer to the tables below.
To check your cell phone's compatibility,visit the Ford website.
Website
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audioadjustments.
The audio controlsettings on your cellphone may be affectingSYNC 3 performance.
There is back-ground noiseduring a phonecall.
Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
During a call, Ican hear theother personbut they cannothear me.
Make sure that the microphone for SYNC3 is not set to off. Look for the microphoneicon on the phone screen.
To restart your system, shut down theengine, open and close the door, and thenlock the door and wait for 2-3 minutes.Make sure that your SYNC 3 screen is blackand the lighted USB port is off.
The system may need tobe restarted.
During a call, Icannot hear theother personand they cannothear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.SYNC 3 is notable to down-load my phone-book.
367EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

Wi-Fi Issues
Possible solutionPossible causeIssue
If the vehicle is equippedwith heated windshield, trypositioning the vehicle sothat the windshield is notfacing the hotspot. If youhave metallic window tinting
There may be an obstructionbetween SYNC 3 and thehotspot.
Poor signal seen by SYNC 3despite being near ahotspot.
but not on the windshield,position the vehicle to facethe hotspot. If all windowsare tinted, you can open thewindows in the direction ofthe hotspot if that is feas-ible.Try to remove otherobstructions that mayimpact signal quality suchas opening the garage door.
Please set the network tovisible and try again.The hotspot was defined asa hidden network.A hotspot is not listed in thelist of available networks.
SYNC 3 currently does notprovide a hotspotSYNC 3 does not currentlyprovide a hotspot.SYNC 3 is not seen whensearching for Wi-Fi networksfrom your phone or otherdevices.
Check the signal quality(under network details), ifSYNC 3 indicates good orexcellent, test with anotherhigh-speed equippedhotspot where the environ-ment is more predictable.
Poor signal strength, too farfrom the hotspot, hotspot issupporting multipleconnections, slow Internetconnection or other prob-lems.
Software download takestoo long.
Test the connection withanother device, if thehotspot requires a subscrip-tion, you may contact theservice provider.
It is possible that there is nonew software. Theconnected hotspot may bea managed one and itrequires either a subscrip-tion or agreeing to the termsand conditions.
SYNC 3 seems to connectwith a hotspot and thesignal strength is excellentbut the software is not beingupdated.
372EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
385EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

Side Repeater......................................................222Vanity lamp..........................................................225Changing a Fuse..........................................200Fuses......................................................................200Changing a Road Wheel...........................265Dissimilar Spare Wheel and Tire AssemblyInformation.....................................................265Installing a Road Wheel..................................269Jacking and Lifting Points..............................268Removing a Road Wheel................................268Vehicle Jack..........................................................267Vehicles With a Spare Wheel.......................266Changing the 12V Battery..........................213Remove and Reinstall the Battery...............214Changing the Engine Air Filter.................227Changing the Air Filter Element....................227Changing the Wiper Blades......................215Rear Window Wiper Blade..............................215Windshield Wiper Blades.................................215Checking MyKey System Status...............52MyKey Distance.....................................................52Number of Admin Keys......................................53Number of MyKeys...............................................52Checking the Wiper Blades.......................215Child Restraint and SeatbeltMaintenance.................................................34Child Restraint Positioning.........................25Child Safety.......................................................16General Information.............................................16Child Safety Locks.........................................26Rear Left-Hand Door..........................................26Rear Right-Hand Door........................................27Cleaning Leather Seats.............................233Cleaning Products.......................................229Cleaning the Engine.....................................231Cleaning the Exterior..................................230Cleaning the Headlamps................................230Exterior Chrome Parts.....................................230Exterior Plastic Parts.........................................231Stripes or Graphics.............................................231Underbody.............................................................231Under Hood...........................................................231Cleaning the Instrument Panel andInstrument Cluster Lens.........................233Cleaning the Interior....................................232Cleaning the Wheels..................................234Cleaning the Windows and WiperBlades............................................................232
Clearing All MyKeys.......................................52Climate Control..............................................98Principle of Operation........................................98Cold Weather Precautions........................178Coolant CheckSee: Engine Coolant Check...........................208Cool Box.............................................................117Crash Sensors and Airbag Indicator........43Creating a MyKey.............................................51Vehicles With a Key..............................................51Vehicles With Push-Button Start....................51Cross Traffic Alert.........................................159Blocked Sensors..................................................161Switching the System Off and On................161System Errors........................................................161System Lights, Messages and AudibleAlerts...................................................................161System Limitations.............................................161Using the Cross Traffic Alert System..........159Cruise Control.................................................66Principle of Operation.......................................156Cruise controlSee: Using Cruise Control................................156Customer Assistance.................................186
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................73Type 1 - Conventional (Non-Configurable)....................................................73Type 2 - Configurable..........................................73Direction Indicators........................................74Doors and Locks.............................................54Drive Belt Routing - 1.0LEcoBoost™.................................................228Drive Belt Routing - 2.0L...........................228Driver and Passenger Airbags....................37Children and Airbags..........................................38Proper Driver and Front Passenger SeatingAdjustment........................................................37Driver and Passenger Knee Airbags.........41Driving Aids.....................................................158Driving Hints....................................................178Driving Through Water................................178
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I
Ignition Switch................................................119Starting the Engine............................................120Switching the Ignition Off................................119Switching the Ignition On.................................119Switching the Ignition to AccessoryMode....................................................................119In California (U.S. Only)..............................187Information Display Control......................66Information Displays.....................................85General Information............................................85Information Messages.................................88Accessory Power..................................................89Airbag.......................................................................89Alarm........................................................................89Battery and Charging System.........................90Brake System........................................................90Engine........................................................................91Fuel System.............................................................91Hill Start Assist......................................................91Keyless Vehicle......................................................92Lighting....................................................................92Maintenance..........................................................92MyKey.......................................................................93Park Aid....................................................................94Park Brake...............................................................94Power Steering......................................................95Stability Control....................................................95Starting System ...................................................95Tire Pressure Monitoring System...................90Traction Control...................................................96Transmission.........................................................96Vehicle Settings....................................................97Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)...........................................20Using Tether Straps.............................................22Instrument Cluster........................................80Instrument Lighting Dimmer......................72Interior Lamps..................................................74Courtesy lamp........................................................74Reading lamps.......................................................74Vanity lamp.............................................................75Interior Mirror....................................................78Auto-Dimming Mirror..........................................78
Introduction.........................................................7
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Jump Starting the Vehicle.........................183Connecting the Jumper Cables.....................183Jump Starting......................................................184Preparing Your Vehicle.....................................183Removing the Jumper Cables........................184
K
Keyless Entry....................................................57Disabled Keys........................................................58General Information............................................57Intelligent Access - Locking and Unlockingthe Doors with the Key Blade.....................58Locking Using Intelligent Access....................57Unlocking only Driver Door...............................58Unlocking Using Intelligent Access................57Keys and Remote Controls.........................45Principle of Operation........................................45
L
Lighting Control..............................................70Headlamp Flasher.................................................71High Beams..............................................................71Parking Lamps.......................................................70Lighting..............................................................70General Information............................................70Load CarriersSee: Roof Racks and Load Carriers.............164Load Carrying.................................................163Load Limit.......................................................165Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................170Vehicle Loading - with and without aTrailer..................................................................165Locking and Unlocking.................................54Autolock..................................................................54Autounlock.............................................................56Illuminated Entry..................................................56Illuminated Exit.....................................................56Locking and Unlocking the Doors with theKey........................................................................55Power Door Locks................................................54
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Personal Safety System™..........................35How Does the Personal Safety SystemWork?..................................................................35Phone...............................................................334During a Phone Call..........................................338Making Calls.........................................................337Pairing Your Cell Phone for the FirstTime...................................................................334Phone Menu.........................................................335Receiving Calls....................................................338Smartphone Connectivity..............................339Text Messaging...................................................339Post-Crash Alert System...........................185Power Door LocksSee: Locking and Unlocking.............................54Power Seats...................................................108Adjust Four Way Position.................................110Adjust the Lumbar Support...........................109Adjust the Seat Back Recliner........................110Power Windows..............................................76Accessory Delay.....................................................77Bounce-Back..........................................................76One-Touch Down.................................................76One-Touch Up.......................................................76Window Lock..........................................................77Programming a MyKey.................................52Optional Settings.................................................52Protecting the Environment........................15PunctureSee: Changing a Road Wheel.......................265Push Button Ignition Switch.....................120Failure to Start.....................................................120Starting the Engine............................................120Stopping the Engine When the Vehicle isMoving.................................................................121Stopping the Engine with the VehicleStationary..........................................................121Switching the Ignition On (AccessoryMode)................................................................120
R
Rear Parking Aid.............................................151Rear Seats.........................................................111Flip and Fold Seat.................................................111Folding the Seatback Down............................112Lifting the Seat Cushion.....................................111
Rear Under Floor Storage..........................163Adjustable Load Floor.......................................163Rear View Camera........................................152Enhanced Park Aids...........................................155Using the Rear View Camera System.........153Rear View CameraSee: Rear View Camera....................................152Rear Window Wiper and Washers..........69Rear Window Washer.........................................69Rear Window Wiper............................................69Recommended Towing Weights.............172Refueling..........................................................130Refueling System Overview...........................130Refueling System Warning..............................132Refueling Your Vehicle......................................130Remote Control..............................................45Remote Control With a Folding KeyBlade....................................................................46Replacing the Battery.........................................46Removing a Headlamp...............................217Repairing Minor Paint Damage..............234Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................49Reporting Safety Defects (CanadaOnly)................................................................191Reporting Safety Defects (U.S.Only)................................................................191Roadside Assistance....................................181Vehicles Sold in Canada: Getting RoadsideAssistance........................................................182Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................182Vehicles Sold in Canada: Using RoadsideAssistance........................................................182Vehicles Sold in the United States: GettingRoadside Assistance.....................................181Vehicles Sold in the United States: UsingRoadside Assistance.....................................181Roadside Emergencies................................181Roof Racks and Load Carriers.................164Adjusting the Crossbar.....................................164
442EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex

Using MyKey With Remote StartSystems..........................................................53Using Snow Chains....................................260Using Stability Control...............................150Using Summer Tires...................................260Using SYNC™ With Your MediaPlayer............................................................298Audio Voice Commands.................................298Media Sources....................................................298Using SYNC™ With Your Phone............293Accessing Features through the PhoneMenu..................................................................294Pairing a Phone..................................................293Phone Controls..................................................294Phone Voice Commands................................294Using Traction Control................................149Switching the System Off Using aSwitch................................................................149Switching the System Off Using theInformation Display Controls....................149System Indicator Lights andMessages..........................................................149Using Voice Recognition............................291Audio Voice Commands..................................319Initiating a Voice Session.................................291Mobile App Voice Commands......................323Navigation Voice Commands........................322Phone Voice Commands................................320SiriusXM Traffic and Travel Link VoiceCommands.....................................................324System Interaction and Feedback..............292Voice Settings Commands............................324Utilizing the Mediation/ArbitrationProgram (Canada Only).........................189
V
Vehicle Care...................................................229General Information.........................................229Vehicle Certification Label.......................278Vehicle Identification Number.................277Vehicle Storage.............................................234Battery....................................................................235Body........................................................................235Brakes.....................................................................235Cooling system...................................................235Engine.....................................................................235Fuel system..........................................................235
General..................................................................235Miscellaneous.....................................................236Removing Vehicle From Storage.................236Tires.........................................................................235VentilationSee: Climate Control..........................................98VentsSee: Air Vents........................................................98VINSee: Vehicle Identification Number.............277Voice Control...................................................66
W
Warning Lamps and Indicators..................81Airbag Warning Lamp..........................................81Anti-Lock Brake System WarningLamp....................................................................82Auto Start-Stop....................................................83Batterry....................................................................82Blind Spot...............................................................83Brake System Warning Lamp..........................82Direction Indicator................................................82Door Ajar Warning Lamp...................................83Engine Coolant Temperature WarningLamp....................................................................83Fasten Seatbelt Warning Lamp......................82Front Fog Lamp Indicator.................................82Headlamp High Beam Indicator.....................82Low Fuel Level Warning Lamp........................82Low Tire Pressure Warning Lamp..................83Malfunction Indicator Lamp............................83Oil Pressure Warning Lamp.............................83Parking Lamps......................................................82Powertrain Malfunction.....................................83Stability Control and Traction ControlIndicator..............................................................84Stability Control and Traction Control OffWarning Lamp..................................................83Washer Fluid Check.....................................213WashersSee: Cleaning the Exterior..............................230See: Wipers and Washers..................................67Waxing..............................................................231Wheel NutsSee: Changing a Road Wheel.......................265Wheels and Tires..........................................237General Information..........................................237
445EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex