fuel FORD ECOSPORT 2018 Repair Manual
[x] Cancel search | Manufacturer: FORD, Model Year: 2018, Model line: ECOSPORT, Model: FORD ECOSPORT 2018Pages: 452, PDF Size: 17.04 MB
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911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, by visiting:
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrainsand Roadside Emergencies sections ofyour owner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings(page 353).
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
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In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
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•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
SYNC Connect (If Equipped)
With a SYNC® Connect-equipped vehicle,you can use FordPass® to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuellevel and approximate mileage. You canalso schedule specific times to remotelystart your vehicle so it is ready to hit theroad as soon as you are. SYNC Connect isan optional feature on select vehicles.FordPass® is available through a freedownload via the Apple App Store® orGoogle Play™. Message and data ratesmay apply. Services may be limited bymobile phone network coverage area.
•FCC: LHJ-FANW
•IC: 2807E-FANW
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
USB Updates
To use the USB update you need to loginto your owner account and visit the SYNCsoftware update page.
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
The website notifies you if an update isavailable. You can then select to downloadthe update.
You will need an empty USB drive. Pleasecheck the website for minimumrequirements. Once you have inserted theUSB drive into your computer, choose tostart the download. Follow the instructionsprovided to download the files to the USBdrive.
To install the update in your vehicle,remove anything that is plugged in the USBports on the media hub and plug in theUSB drive containing the update. Whenthe USB drive is plugged in, the installationshould begin immediately. After asuccessful installation, the update isavailable the next time the vehicle isstarted.
The installation of most files occurs in thebackground, and does not interrupt youruse of the system. Navigation updatescannot be installed in the background,because the files are too large.
Please refer to the website for any furtheractions.
Updating Over Wi-Fi
To update your System over Wi-Fi yourvehicle must be within the range of a Wi-Fiaccess point. Data rates may apply.
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SiriusXM Traffic and Travel LinkVoice Commands (If Equipped)SiriusXM Traffic and Travel Link may notbe available in all markets. Activation anda subscription are required.
You can say the following commands to access SiriusXM Traffic and Travel Link:
DescriptionVoice command
Displays a list of traffic incidents.Show Traffic
Displays the current weather map.Show Weather Map
Displays a list of fuel prices.Show Fuel Prices
Displays the 5 day weather forecast.Show 5 Day Fore-cast
Help
Voice Settings Commands
You can say the following commands to access the voice settings:
DescriptionVoice command
Allows you to enter the voice settings functionality.Voice Settings
Sets standard prompting with longer prompts.Interaction ModeStandard
Sets advanced prompting with shorter prompts.Interaction ModeAdvanced
Allows the system to confirm before making a phone call.Phone Confirmation On
The system does not confirm before placing a call.Phone Confirmation Off
The system displays a short list of available commands.Voice Command Lists On
The system does not display the list of commands.Voice Command Lists Off
You can use the volume control to adjustthe volume of the system voice prompts.While prompt is active, adjust the volumecontrol up or down to your desired setting.
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DescriptionMenu Item
A prompt appears asking if you would like to create afavorite for work. Select:Work
Enter a location into the search bar and press:Yes
Save
Favorites include any location you have previously saved.FavoritesTo add Favorites:
Select this button and enter a location into the destinationbar.Add aFavorite
Select this option to have the system locate the addressyou have entered.Search
Select this button when the address you have enteredappears on the screen.Save
POI categories that may display (based on market and vehicleconfiguration):Point of Interest(POI) Categories
Food
Fuel
Hotel
ATM
Press to view additional categories.See All
Inside of these categories you can search by:
Nearby
Along Route
Near Destination
In a City
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DescriptionItemCallout
Note: If your vehicle is low on charge or fuel, station iconsautomatically display on the map.
Press this icon to switch between estimated time of arrival,distance to destination or time to destination.Estimated Timeof ArrivalC
Displays the current road if available.Bottom BarD
Press this button to mute the voice guidance instructions.MuteEYou can select between three guidance prompt options.See Settings (page 353).
Note:To change the voice prompt volume,turn the volume knob when a voice guidanceprompt plays.
Map search Mode
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Button
Points of interest icons display for restaurants, hotels,fuel stations and ATMs when they are present at theexit. You can select the POI icons to receive a listing ofspecific locations. You can select the POI location as awaypoint or destination if desired.
Only available during an active route. Displays all of theturns on the current route.Turn List
You can choose to avoid any road on the turn list byselecting the road from the list. A screen then appearsand you can press:
Avoid
The system calculates a new route and displays a newturn list.
Press this button to adjust your preferences. See Settings (page 353).NavigationSettings
Provides your current city and the nearest road.Where Am I?
The following are only available on the menu during an active navigation route:
The system asks for confirmation and then returns you to the mapmode screen.Cancel Route
Press this to see a map of the full route.View Route
An alternate route displays in comparison with the current route.Detour
Only available if you have an active waypoint on your route. SeeWaypoints later in this section for information on how to setwaypoints.
Edit Waypoints
Use this button to re-order or remove your waypoints.
The system sets the order for you.OptimizeOrder
Press any waypoint item to move up or down or to deletethe item from the list.Waypointitems
Proceeds to the next screen, where you can start thenew route.Go
Traffic List
These options may not be available in all markets.
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Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route,near your vehicle’s current location or near any of your favoriteplaces, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to yourvehicle’s location or on an active navigation route.Fuel Prices
Touch this button to view nearby movie theaters and theirshow times, if available.Movie Listings
Touch this button to view the nearby weather, current weather,or the five-day forecast for the chosen area.Weather
Select to see the weather map,which can show storms, radarinformation, charts and winds.
Map
Select to choose from a listing ofweather locations.Area
Touch this button to view scores and schedules from a varietyof sports. You can also save up to 10 favorite teams for easieraccess. The score automatically refreshes when a game is inprogress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
SETTINGS
Under this menu, you can access andadjust the settings for many of the systemfeatures. To access additional settings,swipe the screen left or right.
Sound
Pressing this button allows you to adjustthe following:
Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.Reset All
Adjusts the high frequency level.Treble
Adjusts the middle frequency level.Midrange
Adjusts the low frequency level.Bass
Adjusts the sound ratio from side to side or front to back.Balance / Fade
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PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDPROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It’s the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it’s probably easier tolist what’s not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
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Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.*Every 5000 miles (8000km) or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 50000 miles (80000km)
*Reset your oil life monitor system after each engine oil and filter change. See Oil ChangeIndicator Reset (page 207).
Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regularunleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 3000 miles (5000kilometers).
If the available API SM or SN oils are notavailable, then the oil change interval is1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dustyand dirty conditions. Vehicles operated inthese conditions require frequentinspection and replacement of the engineair filter and cabin air filter.
SCHEDULED MAINTENANCE
RECORD
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