bluetooth FORD ECOSPORT 2019 Owner's Manual

Potential station issues
ActionCauseIssues
No action required. The stationis not available in your currentlocation.
The previously stored multicastpreset or direct tune is notavailable in your current recep-tion area.
Cannot access HD2 orHD3 multicast channelwhen recalling a presetor from a direct tune.
Fill out the station issue form.1Data service issue by the radiobroadcaster.Text information doesnot match currentlyplaying audio.
Fill out the station issue form.1Data service issue by the radiobroadcaster.There is no textinformation shown forcurrently selectedfrequency.
1 You can find the form here:
Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured underlicense from DTS Inc. and foreign patents.HD Radio and the HD and HD Radio logosare proprietary trademarks of DTS Inc. FordMotor Company and DTS Inc. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you toaccess media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting throughthree modes: repeat off (button not highlighted), repeat all(button highlighted) and repeat track (button highlighted witha small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about thecurrently playing track, press the cover artor Info button.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

USB Port
The USB port is in the center console orbehind a small access door in theinstrument panel.
This feature allows you to plug in USBmedia devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certainaudio apps such as iHeartRadio through aUSB or bluetooth-enabled device.
Each app gives you different on-screenoptions depending on the app's content.
Supported Media Players, Formatsand Metadata Information
The system is capable of hosting nearlyany digital media player, including iPod,iPhone, and most USB drives.
Supported audio formats include MP3,WMA, WAV, AAC, and FLAC.
Supported audio file extensions includeMP3, WMA, WAV, M4A, M4B, AAC, andFLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in themedia files, provide information about thefile.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to50,000 songs per USB device, for up to 10devices.
PHONE
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Hands-free calling is one of the mainfeatures of the system. Once you pair yourcell phone, you can access many optionsusing the touchscreen or voice commands.While the system supports a variety offeatures, many are dependent on your cellphone’s functionality.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

Pairing Your Cell Phone for theFirst Time
Pair your Bluetooth-enabled phone withthe system before using the functions inhands-free mode.
Switch on Bluetooth on your device tobegin pairing. See your phone’s manual ifnecessary.
To add a phone, select:
Menu Item
Add a Bluetooth Device
1.Follow the on-screen instructions.
2.A prompt alerts you to search for thesystem on your phone.
3.Select your vehicle's make and modelas it displays on your phone.
4.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5.The touchscreen indicates when thepairing is successful.
6.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
Alternatively, to add a phone, select:
Menu Item
Add a Bluetooth Device
Then select:
Discover Other Bluetooth Devices
1.Follow the on-screen instructions.
2.Select your phone's name when itappears on the touchscreen.
3.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4.The touchscreen indicates when thepairing is successful.
5.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
At a minimum, most cell phones withBluetooth wireless technology support thefollowing functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Call waiting notification.
•Caller identification.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.
Phone Menu
This menu becomes available after pairinga phone.
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Action and DescriptionMenu ItemItem
Gives you access to the list of paired or connectedBluetooth devices allowing you to change or select adevice.
ChangeDeviceD
Displays all recent text messages.TextMessagesE
Use this keypad to dial in a phone number.PhoneKeypadFUse the backspace button to delete numbers.
Press this button to begin acall.Call
Touch this button to reject all incoming calls automatic-ally. Text message notifications do not display on thescreen. All ringtones and alerts are set to silent.
Do NotDisturbG
Users with phones having voice servicesmay see a button to access the feature.For example, iPhone users see a Siri button.A press and hold of the voice button on thesteering wheel also accesses this feature.
Making Calls
There are many ways to make calls fromthe SYNC 3 system, including using voicecommands. See Using VoiceRecognition (page 319). You can use thetouchscreen to place calls as well.
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Item
Immediately end aphone call. You canalso press thebutton on thesteering wheel.
End Call
Press this to accessthe phone keypad.Keypad
You can switch themicrophone off sothe caller does nothear you.
Mute
Item
PrivacyTransfer the call tothe cell phone orback to SYNC 3.
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messagingare speed-dependent and not availablewhen your vehicle is traveling at speeds over3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays apop-up with the sender name and ID, if supported by your cell phone. You canselect:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the messagethat you would like to use and confirm to send the message.SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlayand Android Auto to access your phone.
When you use Apple CarPlay or AndroidAuto, you can:
•Make calls.
•Send and receive messages.
•Listen to music.
•Use your phone's voice assistant.
Apple CarPlay and Android Auto disablesome SYNC 3 features.
Most Apple CarPlay and Android Autofeatures use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 ornewer with iOS 7.1 or newer. Updating tothe latest iOS version is recommended.
1.Plug your phone into a USB port. SeeEntertainment (page 325).
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Waypoints
You can add a waypoint to a navigationroute as a destination along your route. Upto five waypoints can be added byrepeating the process steps below.
To add a waypoint:
1.Select the search icon (magnifyingglass) while on an active route. Thisbrings up the destination menu.
2.Set your destination using any of thegiven methods. Once the destinationhas been selected, set the destinationas a waypoint by selecting:
Menu Item
The waypoint list then appears and you are able to re-orderall of your waypoints by selecting the menu icon on the righthand side of the location.
Add Waypoint
The system sets the order for you.Optimize Order
Press any waypoint item to move upor down or to delete the item fromthe list.
Waypoint items
Proceeds to the next screen, whereyou can start the new route.Go
Navigation Map Updates (If Equipped)
Annual navigation map updates areavailable for purchase through yourdealership.
HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly toHERE by going to www.here.com. HEREevaluates all reported map errors andresponds with the result of theirinvestigation by e-mail.
Note:This feature may not be available insome markets.
APPS
The system enables voice, steering wheel,and touch screen control of SYNC 3AppLink enabled smartphone apps.
Once an app is running through AppLink,you can control main features of the appthrough voice commands and steeringwheel controls.
Note:Available AppLink enabled apps willvary by market.
Note:You must pair and connect yoursmartphone via Bluetooth to SYNC 3 toaccess AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit:
Websites
owner.ford.comwww.syncmyride.ca
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

Sound Settings
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a mediadevice such as a Bluetooth Stereo or USBdevice is the active audio source. Pressingthe button allows you to access thefollowing options for active devices only.
Action and DescriptionMenu Item
For some USB devices, SYNC 3 can adjust the playback speed ofpodcasts. When a podcast is playing, you can choose:Podcast Speed
FasterNormalSlower
For some USB devices, SYNC 3 can adjust the playback speed ofaudiobooks. When an audiobook is playing, you can choose:Audiobook Speed
FasterNormalSlower
Cover art displays from your device’s musicfiles. If no cover art for the files exists on thedevice, then the Gracenote Database providescover art.
Media PlayerCover Art Priority
The Gracenote Database supplied cover art isused for your music files. This overrides anycover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata informationsuch as genre, artist, album.Gracenote®Management
This allows you to view the version level of the Gracenote Database.Gracenote® Data-base Info
This allows you to view the manufacturer and model number of yourmedia device.Device Informa-tion
Erase the stored in media information in order to re-index.Update MediaIndex
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

Clock
To adjust the time, select the up and downarrows on either side of the screen. The
arrows on the left adjust the hour andarrows on the right adjust the minute. Youcan then select AM or PM.
You can adjust the following features:
Action and DescriptionMenu Item
Select how time displays.Clock Format
When active, the clock adjusts to time zone changes.Auto Time ZoneUpdateThis feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.Reset Clock toGPS Time
The system automatically saves anyupdates you make to the settings.Bluetooth
Pressing this button allows you to accessthe following:
ActionMenu Item
Turning Bluetooth off disconnects all devices and does not permitnew connections.Bluetooth
You must activate Bluetooth to pair aBluetooth-enabled device.
The processes of pairing a Bluetoothdevice is the same as pairing a phone.SeePairing a Device in Phone settings for howto pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone withthe system before using the functions inhands-free mode.
Switch on Bluetooth on your device tobegin pairing. See your phone’s manual ifnecessary.
To add a phone, select:
Menu Item
Add Phone
1.Follow the on-screen instructions.
2.A prompt alerts you to search for thesystem on your phone.
3.Select your vehicle's make and modelas it displays on your phone.
4.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5.The touchscreen indicates when thepairing is successful.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

6.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1.Follow the on-screen instructions.
2.Select your phone's name when itappears on the touchscreen.
3.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4.The touchscreen indicates when thepairing is successful.
5.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.
To check your phone’s compatibility,see your phone’s manual or visit thewebsite:
Website
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Once you have paired a device you canadjust the following options.
Action and DescriptionMenu Item
View Devices
You can then select:
You can add a Bluetooth-enabled device by following the steps inthe previous table.Add a BluetoothDevice
You can select a phone by touching the name of the phone on the screen. You thenhave the following options:
Depending on the status of the device, you can select either of theseoptions to interact with the selected device.Connect
Disconnect
Allows you to select this device to be your preferred device.Make Primary
Removes the selected device from the system.Delete
Pressing the info icon next to the devicename allows you to see phone and deviceinformation
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

Second Level Messages, Actions and DescriptionsMenu Item
Enable or disable considering traffic information when planning aroute. The system can find a faster route based on heavy traffic flowinformation or detect a Road Closed incident and find a detour routeif possible.
Dynamic RouteGuidance
If selected, SYNC 3 avoids freeways when computing a navigationroute.Avoid Freeways
If selected, SYNC 3 avoids Toll Roads when computing a navigationroute.Avoid TollRoads
If selected, SYNC 3 avoids the use of Ferries or Trains when computinga navigation route.AvoidFerries/CarTrains
Navigation Preferences
Action and DescriptionMenu Item
Navigation Preferences
You can adjust how the system provides prompts.GuidancePrompts
Then select any of the following:
A tone sounds followed by voice instructions.Voice and Tones
Only voice instructions are given.Voice Only
Only a tone sounds to prompt you.Tones Only
Mobile Apps
You can enable the control of compatiblemobile apps running on your Bluetooth orUSB device on SYNC 3. In order to enablemobile apps, SYNC 3 requires user consentto send and receive app authorizationinformation and updates using the dataplan associated with the connected device.
The connected devices send data to us inthe United States. The encryptedinformation includes your VIN, SYNC 3module number, anonymous usagestatistics and debugging information.Updates may take place.
Note: All Mobile Apps may not becompatible with the system.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3