service FORD ECOSPORT 2019 Owners Manual

The information contained in this publication was correct at the time of going to print. In the interest ofcontinuous development, we reserve the right to change specifications, design or equipment at any timewithout notice or obligation. No part of this publication may be reproduced, transmitted, stored in aretrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.© Ford Motor Company 2018
All rights reserved.Part Number: KN1J-19A321-ZFA 201806 20180717120717
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.

Hazard Flashers...........................................184
Fuel Shutoff..................................................184
Jump Starting the Vehicle........................185
Post-Crash Alert System..........................188
Customer Assistance
Getting the Services You Need..............189
In California (U.S. Only)............................190
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................191
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................192
Getting Assistance Outside the U.S. andCanada........................................................192
Ordering Additional Owner's Literature.........................................................................194
Reporting Safety Defects (U.S. Only).........................................................................194
Reporting Safety Defects (Canada Only).........................................................................194
Fuses
Fuse Box Locations....................................196
Fuse Specification Chart..........................196
Changing a Fuse.........................................203
Maintenance
General Information..................................205
Opening and Closing the Hood.............205
Under Hood Overview - 1.0L EcoBoost™.......................................................................206
Under Hood Overview - 2.0L..................207
Engine Oil Dipstick - 1.0L EcoBoost™.......................................................................208
Engine Oil Dipstick - 2.0L........................208
Engine Oil Check........................................208
Oil Change Indicator Reset.....................209
Engine Cooling Fan.....................................210
Engine Coolant Check...............................210
Automatic Transmission Fluid Check.........................................................................214
Brake Fluid Check........................................214
Washer Fluid Check....................................215
Changing the 12V Battery.........................215
Checking the Wiper Blades......................217
Changing the Wiper Blades......................217
Adjusting the Headlamps.........................218
Removing a Headlamp.............................220
Changing a Bulb..........................................220
Bulb Specification Chart..........................229
Changing the Engine Air Filter...............230
Drive Belt Routing - 1.0L EcoBoost™........................................................................230
Drive Belt Routing - 2.0L...........................231
Vehicle Care
General Information...................................232
Cleaning Products......................................232
Cleaning the Exterior.................................233
Waxing............................................................234
Cleaning the Engine...................................235
Cleaning the Windows and Wiper Blades........................................................................235
Cleaning the Interior..................................236
Cleaning the Instrument Panel andInstrument Cluster Lens......................236
Cleaning Leather Seats.............................237
Repairing Minor Paint Damage..............237
Cleaning the Wheels..................................237
Vehicle Storage...........................................238
Body Styling Kits........................................240
Wheels and Tires
General Information...................................241
Tire Sealant and Inflator Kit...................243
Tire Care.........................................................249
Using Summer Tires..................................264
Using Snow Chains....................................264
Tire Pressure Monitoring System..........265
Lug Nuts.........................................................269
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingTable of Contents

Capacities and Specifications
Engine Specifications - 2.0L...................270
Engine Specifications - 1.0L EcoBoost™..........................................................................271
Transmission Specifications - 2.0L......272
Transmission Specifications - 1.0LEcoBoost™...............................................273
Motorcraft Parts - 1.0L EcoBoost™......274
Motorcraft Parts - 2.0L.............................275
Vehicle Identification Number...............276
Vehicle Certification Label.......................277
Transmission Code Designation............277
Capacities and Specifications - 1.0LEcoBoost™...............................................278
Capacities and Specifications - 2.0L.........................................................................281
Audio System
General Information..................................286
Audio Unit - Vehicles With: SYNC........286
Audio Unit - Vehicles With: SYNC 3.....289
USB Port........................................................290
SYNC™
General Information..................................292
Using Voice Recognition..........................293
Using SYNC™ With Your Phone...........295
SYNC™ Applications and Services......296
Using SYNC™ With Your Media Player.......................................................................300
SYNC™ Troubleshooting.........................301
SYNC™ 3
General Information..................................309
Home Screen................................................319
Using Voice Recognition...........................319
Entertainment..............................................325
Phone..............................................................335
Navigation......................................................341
Apps..................................................................351
Settings..........................................................354
SYNC™ 3 Troubleshooting....................368
Accessories
Accessories....................................................381
Ford Protect
Ford Protect..................................................383
Scheduled Maintenance
General Maintenance Information......385
Normal Scheduled Maintenance.........388
Special Operating Conditions ScheduledMaintenance.............................................391
Scheduled Maintenance Record..........392
Appendices
End User License Agreement................403
Declaration of Conformity - VehiclesWith: SYNC 3...........................................428
Type Approvals...........................................429
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingTable of Contents

Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers such
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIntroduction

as part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, such as SYNC Vehicle HealthReport or MyFord Mobile App, you consentthat certain diagnostic information mayalso be accessed electronically by FordMotor Company and Ford authorizedservice facilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries. See SYNC™ (page 292).
Event Data Recording
This vehicle is equipped with an eventdata recorder. The main purpose of anevent data recorder is to record, incertain crash or near crash-likesituations, such as an airbagdeployment or hitting a road obstacle;
this data will assist in understandinghow a vehicle’s systems performed.The event data recorder is designed torecord data related to vehicle dynamicsand safety systems for a short periodof time, typically 30 seconds or less.
The event data recorder in this vehicleis designed to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/orthe brake pedal; and
•How fast the vehicle was traveling;and
•Where the driver was positioningthe steering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data isrecorded by your vehicle only if anon-trivial crash situation occurs; no datais recorded by the event data recorderunder normal driving conditions and nopersonal data or information (e.g., name,gender, age, and crash location) isrecorded (see limitations regarding 911Assist and Traffic, directions andInformation privacy below). However,parties, such as law enforcement, couldcombine the event data recorder datawith the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the eventdata recorder is needed. In addition tothe vehicle manufacturer, otherparties, such as law enforcement, thathave such special equipment, can read
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIntroduction

the information if they have access tothe vehicle or the event data recorder.Ford Motor Company and Ford ofCanada do not access event datarecorder information without obtainingconsent, unless pursuant to court orderor where required by law enforcement,other government authorities or otherthird parties acting with lawfulauthority. Other parties may seek toaccess the information independentlyof Ford Motor Company and Ford ofCanada.
Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 292).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not want
Ford or its vendors to receive thisinformation, do not activate theservice. For more information, seeTraffic, Directions and Information,Terms and Conditions. See SYNC™(page 292).
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to Account Manager, go towww.ford.com/finance.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIntroduction

REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol. Failure to followthe specific warnings and instructionscould result in personal injury.
WARNING: NEVER use a rearwardfacing child restraint on a seat protectedby an ACTIVE AIRBAG in front of it,DEATH or SERIOUS INJURY to the CHILDcan occur.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIntroduction

On Board Diagnostics Data LinkConnector
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such asremote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucksand Utility Type Vehicles
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
Before you drive your vehicle, please readthis Owner’s Guide carefully. Your vehicleis not a passenger car. As with othervehicles of this type, failure to operate thisvehicle correctly may result in loss ofvehicle control, vehicle rollover, personalinjury or death.
Using Your Vehicle With aSnowplow
Do not use this vehicle forsnowplowing.
Your vehicle does not have a snowplowingpackage.
Using Your Vehicle as anAmbulance
Do not use this vehicle as anambulance.
Your vehicle does not have the FordAmbulance Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobile
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIntroduction

PRINCIPLE OF OPERATION
WARNING: Airbags do not inflateslowly or gently, and the risk of injuryfrom a deploying airbag is the greatestclose to the trim covering the airbagmodule.
WARNING: All occupants of yourvehicle, including the driver, shouldalways properly wear their seatbelts,even when an airbag supplementalrestraint system is provided. Failure toproperly wear your seatbelt couldseriously increase the risk of injury ordeath.
WARNING: Even with advancedrestraints systems, properly restrainchildren 12 and under in a rear seatingposition. Failure to follow this couldseriously increase the risk of injury ordeath.
WARNING: Do not place your armson the airbag cover or through thesteering wheel. Failure to follow thisinstruction could result in personal injury.
WARNING: Keep the areas in frontof the airbags free from obstruction. Donot affix anything to or over the airbagcovers. Objects could become projectilesduring airbag deployment or in a suddenstop. Failure to follow this instructioncould result in personal injury or death.
WARNING: Airbags can kill orinjure a child in a child restraint. Neverplace a rear-facing child restraint in frontof an active airbag. If you must use aforward-facing child restraint in the frontseat, move the seat upon which the childrestraint is installed all the way back.
WARNING: Do not attempt toservice, repair, or modify thesupplementary restraint system orassociated components. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Several airbag systemcomponents get hot after inflation. Toreduce the risk of injury, do not touchthem after inflation.
WARNING: If a supplementaryrestraint system component hasdeployed, it will not function again. Havethe system and associated componentsinspected as soon as possible. Failure tofollow this instruction could result inpersonal injury or death.
The airbags are a supplemental restraintsystem and are designed to work with theseatbelts to help protect the driver andright front passenger from certain upperbody injuries. Airbags do not inflate slowly;there is a risk of injury from a deployingairbag.
Note:You will hear a loud bang and see acloud of harmless powdery residue if anairbag deploys. This is normal.
The airbags inflate and deflate rapidlyupon activation. After airbag deployment,it is normal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder(to lubricate the bag) or sodiumcompounds (for example, baking soda)that result from the combustion processthat inflates the airbag. Small amounts ofsodium hydroxide may be present whichmay irritate the skin and eyes, but none ofthe residue is toxic.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSupplementary Restraints System

Passenger airbagPassenger airbag statusindicatorOccupant
ON: Unlit
EnabledOFF: UnlitAdult
ON: Lit
After all occupants have adjusted theirseats and put on seatbelts, it is veryimportant that they continue to sitproperly. A properly seated occupant sitsupright, leaning against the seatback, andcentered on the seat cushion, with theirfeet comfortably extended on the floor.Sitting improperly can increase the chanceof injury in a crash event. For example, ifan occupant slouches, lies down, turnssideways, sits forward, leans forward orsideways, or puts one or both feet up, thechance of injury during a crash is greatlyincreased.
If you think that the status of the passengerairbag off indicator lamp is incorrect, checkfor the following:
•Objects lodged underneath the seat
•Objects between the seat cushion andthe center console
•Objects hanging off the seat back
•Objects stowed in the seat back mappocket
•Objects placed on the occupant's lap
•Cargo interference with the seat
•Other passengers pushing or pulling onthe seat
•Rear passenger feet and knees restingor pushing on the seat
The conditions listed above may cause theweight of a properly seated occupant tobe incorrectly interpreted by the frontpassenger sensing system. The person inthe front passenger seat may appearheavier or lighter due to the conditionsdescribed in the list above.
Make sure the front passengersensing system is operatingproperly. See Front PassengerSensing System (page 38).
Do not attempt to repair or service thesystem. Take your vehicle immediately toan authorized dealer.
If it is necessary to modify an advancedfront airbag system to accommodate aperson with disabilities, contact the FordCustomer Relationship Center. See FrontPassenger Sensing System (page 38).
SIDE AIRBAGS
WARNING: Do not place objectsor mount equipment on or near theairbag cover, on the side of the front orrear seatbacks, or in areas that maycome into contact with a deployingairbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSupplementary Restraints System