phone FORD EDGE 2013 1.G Repair Manual

Helpful Hints
•Make sure the interior of the vehicle is as quiet as possible. Wind noise
from open windows and road vibrations may prevent the system from
correctly recognizing spoken commands.
•After pressing the voice icon, wait until after the tone sounds and
“Listening” appears before saying a command. Any command spoken
prior to this does not register with the system.
•Speak naturally, without long pauses between words.
•At any time you can interrupt the system while it is speaking by
pressing the voice icon.
Voice Settings
Voice settings allow you to customize the level of system interaction, help
and feedback. The system defaults to standard interaction which uses
candidate lists and confirmation prompts as these provide the highest
level of guidance and feedback.
Interaction Mode:Novice mode provides more detailed interaction and
guidance while the advanced mode has less audible interaction and more
tone prompts.
Confirmation Prompts:Confirmation prompts are short questions the
system asks when it is not sure of your request or when there are
multiple possible responses to your request. If turned off, the system
simply makes a best guess as to what you requested and you may still
occasionally be asked to confirm settings.
Phone/Media Candidate Lists:Candidate lists are a list of possible
results from your voice commands. The system creates these lists when
it has the same confidence level of several options based on your voice
command.
To access these settings using the touchscreen:
1. Press Menu > Settings > Voice Control.
2. Select from:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume
430MyFord Touch™ (If Equipped)
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

To access these settings using voice commands:
Press the voice icon; after the tone sounds, the system says
“Please say a command”. Another tone sounds to let you know
the system is listening. Say any of the following commands
Voice settings using voice commands
“Interaction Mode Novice”
“Interaction Mode Advanced”
“Confirmation Prompts On ”
“Confirmation Prompts Off”
“Phone Candidate Lists On”
“Phone Candidate Lists Off”
“Media Candidate Lists On”
“Media Candidate Lists Off”
“Help”
Using Voice Commands with the Touchscreen Options
Your voice system has a dual mode feature which allows you to switch
between using voice commands and making on-screen selections. This is
most often available when using navigation.
On-screen buttons are outlined in blue to indicate the selections that are
part of the dual mode feature. For example, if while you are in a voice
session rather than saying the command “Enter Street Name” to change
the field, you can press “Street” and the voice session does not end.
Instead, the voice system changes to the Street field and asks you to say
the street name. The buttons not outlined in blue cannot be used as
voice commands; if they are touched during a voice session, the voice
session is canceled. For example:
From the Navigation home screen, you can choose from the following:
•My Home
•Favorites
•Previous Destinations
•Point of Interest (POI)
•Emergency
•Street Address
•Intersection
•Cancel Route
MyFord Touch™ (If Equipped)431
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

To view song information such as Title, Artist, File, Folder, Album, and
Genre, touch the on-screen album art.
You can also pressWhat’s Playingto hear how the system pronounces
the current band and song. This can be helpful when using voice
commands to make sure the system correctly plays your request.
In order to playback video from your iPod/iPhone(if compatible), you
MUST have a special combination USB/RCA composite video cable (available
for purchase from Apple). When the cable is connected to your
iPod/iPhone, plug the other end into both the RCA jacks and the USB port.
USB and SD Card Voice Commands
If you are listening to a USB device or an SD card, press the
voice button on the steering wheel controls. When prompted,
say any of the commands in the following chart.
If you are not listening to a USB device or an SD card, press the voice
button and, after the tone, say “USB” or “SD Card”, then any of the
commands in the following chart.
USB and SD card voice commands
“Browse”1
“Next”
“Pause”
“Play”
“Play Album ”
“Play All”
“Play Artist ”
“Play Audiobook ”
“Play Author ”
“Play Composer ”
“Play Folder ”
“Play Genre ”
“Play Movie ”
2
“Play Playlist ”
“Play Podcast ”
“Play Podcast Episode ”
“Play Similar Music”
“Play song ”
“Play TV Show Episode ”
2
“Play Video ”2
454MyFord Touch™ (If Equipped)
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

“BROWSE”
“All Video Playlists”*
“TV Show ”*
“All TV Shows”*
“All Movies”*
“Video Podcast *
“All Video Podcasts*
“All Music Videos*
“Folder ”
“All Folders”
“All Songs”
“Help”
*These commands are only available in USB mode and are
device-dependent.
Supported Media Players, Formats and Metadata Information
SYNCis capable of hosting nearly any digital media player, including
iPod, Zune™, “Plays from device” players, and most USB drives.
Supported audio formats include MP3, WMA, WAV and AAC.
It is also able to organize your indexed media from your playing device
by metadata tags. Metadata tags are descriptive software identifiers
embedded in the media files which provide information about the file.
If your indexed media files contain no information embedded in these
metadata tags, SYNCmay classify the empty metadata tags asUnknown.
In order to playback video from your iPodor iPhone(if compatible), you
must have a special combination USB/RCA composite video cable (available
for purchase from Apple). When the cable is connected to your iPodor
iPhone, plug the other end into both the RCA jacks and the USB port.
Bluetooth Audio
Your system allows you to stream audio over your vehicle’s speakers from
your connected, Bluetooth-enabled cellular phone.
To access, press the lower left corner on the touchscreen, then
select the BT tab.
456MyFord Touch™ (If Equipped)
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

Bluetooth Audio Voice Commands
If you are listening to a Bluetooth Audio device, press the voice
button on the steering wheel controls. When prompted, say any
of the commands in the following chart.
If you are not listening to a Bluetooth Audio device, press the voice
button and, after the tone, say “Bluetooth Audio”, then any of the
commands in the following chart.
Bluetooth audio voice commands
“Next”
“Pause”
“Play”
“Previous”
“Help”
A/V Inputs
Your A/V inputs allow you to connect an
auxiliary audio/video source (game
systems, personal camcorders, etc.) by
connecting RCA cords (not included) to
these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
You can also use the A/V inputs as an auxiliary input jack (AIJ) to play
music from your portable music player over your vehicle’s speakers. Plug
in your 1/8 in. (3.5 mm) RCA adapter into the two left A/V input jacks
(red and white).
Press the lower left corner of the touchscreen, then, select A/V inputs.
To use the auxiliary input jack feature, make sure that your portable
music player is designed to be used with headphones and that it is fully
charged. You also need an audio extension cable with stereo male 1/8 in.
(3.5 mm) connectors at one end and a RCA jack at the other.
1. Begin with the vehicle parked and the radio and portable device are
turned off.
2. Attach one end of the audio extension cable to the headphone output
of your player and the other end into the adaptor in one of the two
left A/V input jacks (white or red) inside the center console.
MyFord Touch™ (If Equipped)457
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

3. Press the lower left corner on the touchscreen. Select either a tuned
station from the FM tab or the CD tab (if there is a CD already
loaded into the system.) Adjust the volume to a comfortable listening
level.
4. Turn the portable music player on and adjust the volume to 1/2 the
volume.
5. Press the lower left corner on the touchscreen. Select the A/V in tab.
(You should hear audio from your portable music player although it
may be low.)
6. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between
the controls.
In order to playback video from your iPodor iPhone(if compatible),
you must have a special combination USB/RCA composite video cable
(available for purchase from Apple). When the cable is connected to
your iPodor iPhone, plug the other end into both the RCA jacks and
the USB port.
Note:For safety reasons, connecting or adjusting the settings on your
portable music player should not be attempted while the vehicle is
moving. Also, the portable music player should be stored in a secure
location, such as the center console or the glove box, when the vehicle is
in motion. The audio extension cable must be long enough to allow the
portable music player to be safely stored while the vehicle is in motion.
Troubleshooting
•Do not connect the audio input jack to a line level output. The AIJ
only works correctly with devices that have a headphone output with a
volume control.
•Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio as this causes
distortion and reduces sound quality.
•If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persists, replace
or recharge the batteries in the portable music player.
•The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
458MyFord Touch™ (If Equipped)
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

PHONE FEATURES
Hands-free calling is one of the main features of SYNC. Once your phone is
paired, you can access many options using the touchscreen or voice
commands. While the system supports a variety of features, many are
dependent on your cellular phone’s functionality. At a minimum, most cellular
phones with Bluetooth wireless technology support the following functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dial a number
•Redial
•Call waiting notification
•Caller ID
•Phonebook/Caller ID photos
Other features such as text messaging using Bluetooth and automatic
phonebook download are phone-dependent features. To check your
phone’s compatibility, refer to your phone’s user manual and visit
www.SYNCMyRide.com or www.syncmaroute.ca.
Pairing Your Phone for the First Time
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
The first thing you must do to use the phone features of SYNCis to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to
use your phone in a hands-free manner.
1. Touch Add Phone in the upper left corner of the touchscreen.
2. When prompted, select Add.
3. Select Add Device.
4. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
MyFord Touch™ (If Equipped)459
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

5. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
6. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Pairing Subsequent Phones
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in P (Park).
1. Press Menu > Settings > Phone > Bluetooth Devices > Add Device.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Making Calls
Press the voice button. When prompted, say “Call ” or
say “Dial”, then the desired number.
To end the call or exit phone mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone sounds. Call information appears
in the display if it’s available.
Accept the call by pressing Accept on the touchscreen or by
pressing the phone button on your steering wheel controls.
Reject the call by pressing Reject on the touchscreen or by
pressing and holding the phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNClogs it as a missed call.
460MyFord Touch™ (If Equipped)
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

Phone Menu Options
Press the top left corner on your touchscreen to select from the
following options:
When you select: You can:
PhoneAccess the on-screen numerical pad to enter a
number and place a call.
During an active call, you can also choose to
mute the call, put it on hold, activate privacy
(returns the call to your cellular phone), join
two calls or end the call.
Quick DialSelect and call contacts stored in your
phonebook contacts and call history folder.
Phone BookAccess and call any contacts in your
previously downloaded phone book. The
system will place the entries in alphabetical
categories summarized at the top of the
screen.
To turn on contact picture settings (if your
device supports this feature), press Phone >
Settings > Manage Phonebook > Download
photos from Phonebook > On.
Certain smart phonesmaysupport
transferring street addresses when listed with
phone book contact information. If this
feature is supported, you can select and use
these addresses as destinations and also save
them as favorites.
Call HistoryAccess any previously dialed, received or
missed calls while your Bluetooth-enabled
phone was connected to SYNC. You can also
choose to save these to your Favorites or
Quick Dial.
This is a phone-dependent feature. If your
phone does not support downloading call
history using Bluetooth, SYNCkeeps track of
calls made with the SYNCsystem.
MyFord Touch™ (If Equipped)461
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)

When you select: You can:
Messagingsend text messages using your touchscreen.
Refer toText messaginglater in this section.
SettingsAccess various phone settings such as
Bluetooth on or off, Manage your Phone Book
and more. Refer toPhone settingslater in
this section.
Text Messaging
Note:Downloading and sending text messages using Bluetooth are
phone-dependent features.
Note:Certain features in text messaging are speed-dependent and
cannot be completed when the vehicle is traveling at speeds over 5 mph
(8 km/h).
Note:SYNCdoes not download read text messages from your phone.
You can send and receive text messages using Bluetooth, read them
aloud and translate text messaging acronyms such as LOL.
1. Touch the top left corner of the display to access the phone menu.
2. Select Messaging.
3. Choose from the following:
•Listen
•Dial
•Send Text
•View
•Delete
•Delete all
•Download new
Composing a Text Message
Note:This is a speed-dependent feature and cannot be completed when
the vehicle is traveling at speeds over 5 mph (8 km/h).
Note:Downloading and sending text messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display to access the phone menu.
2. Press Messaging > Send Text.
462MyFord Touch™ (If Equipped)
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)