ESP FORD EDGE 2017 2.G Owner's Guide

Detection Issues
WARNING
On rare occasions, detection issues
can occur due to the road
infrastructures, for example bridges,
tunnels and safety barriers. In these cases,
the system may brake late or
unexpectedly. At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening, if
required. The radar sensor has a limited field of
vision. It may not detect vehicles at all or
detect a vehicle later than expected in
some situations. The lead vehicle graphic
does not illuminate if the system does not
detect a vehicle in front of you. Detection issues can occur:
When driving on a different line
than the vehicle in front.
A
With vehicles that edge into your
lane. The system can only detect
these vehicles once they move
fully into your lane.
B
There may be issues with the
detection of vehicles in front
when driving into and coming out
of a bend or curve in the road.
C
In these cases the system may brake late
or unexpectedly. The driver should stay
alert and intervene when necessary.
If something hits the front of your vehicle
or damage occurs, the radar-sensing zone
may change. This could cause missed or
false vehicle detections. See an authorized
dealer to have the radar checked for
correct operation.
System Not Available
Conditions that can cause the system to
deactivate or prevent the system from
activating when requested include:
• A blocked sensor.
• High brake temperature.
• A failure in the system or a related
system.
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A message displays if something obstructs
the radar signals from the sensor. The
sensor is located on the lower grille. The
system cannot detect a vehicle ahead and
does not function when something
obstructs the radar signals.
The following table lists possible causes and actions for this message displaying. Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar in the grille is dirty
or obstructed in some way.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar in the grille is clean
but the message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Swirling water, or snow or ice on the surface
of the road may interfere with the radar
signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is
possible to get a blockage warning and not
be blocked. This can happen, for example,
when driving in sparse rural environments.
A false blocked condition self clears or
clears after a key cycle.
Switching to Normal Cruise
Control WARNING
Normal cruise control will not brake
when your vehicle is approaching
slower vehicles. Always be aware of
which mode you have selected and apply
the brakes when necessary. You can manually change from adaptive
cruise control to normal cruise control
through the information display. See
Information Messages (page 113). The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, the system does
not automatically respond to lead vehicles.
Automatic braking remains active to
maintain set speed.
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DRIVER ALERT (If Equipped)
PRINCIPLE OF OPERATION WARNINGS
The system is designed to aid the
driver. It is not intended to replace
your attention and judgment. You are
still responsible to drive with due care and
attention. At all times, you are responsible for
controlling your vehicle, supervising
the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death. The system may not function if the
sensor is blocked.
Take regular rest breaks if you feel
tired. Do not wait for the system to
warn you.
Certain driving styles may result in
the system warning you even if you
are not feeling tired.
In cold and severe weather
conditions the system may not
function. Rain, snow and spray can
all limit sensor performance. The system will not operate if the
sensor cannot track the road lane
markings.
If damage occurs in the immediate
area surrounding the sensor, have
your vehicle checked as soon as
possible. The system may not correctly
operate if your vehicle is fitted with
a suspension kit not approved by us.
Note:
Keep the windshield free from
obstructions for example bird droppings,
insects and snow or ice. Note:
If the camera is blocked or if the
windshield is damaged, the system may not
function.
Note: The system will store the on or off
setting in the information display menu
through ignition cycles.
Note: If enabled in the menu, the system
will be active at speeds above
40 mph
(64 km/h). When below the activation
speed, the information display will inform
the driver that the system is unavailable.
The system automatically monitors your
driving behavior using various inputs
including the front camera sensor.
If the system detects that your driving
alertness is reduced below a certain
threshold, the system will alert you using
a chime and a message in the cluster
display.
USING DRIVER ALERT
Switching the System On and Off
Switch the system on or off using the
information display. See
General
Information (page 104).
When activated, the system will monitor
your alertness level based upon your
driving behavior in relation to the lane
markings, and other factors.
System Warnings
Note: The system will not issue warnings
below approximately
40 mph (64 km/h).
The warning system has two stages. At
first, the system issues a temporary
warning that you need to take a rest. This
message will only appear for a short time.
If the system detects further reduction in
driving alertness, it may issue another
warning that will remain in the information
display for a longer time. You can press OK
on the steering wheel control to clear the
warning.
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System Display
When active the system will run
automatically in the background and only
issue a warning if required. You can view
the status at any time using the
information display. See General
Information (page 104).
The alertness level is shown by six steps
in a colored bar. The current assessment of your alertness
is within a typical range.
The current assessment of your alertness
indicates that you should rest as soon as
safely possible.
The status bar will travel from left to right
as the calculated alertness level
decreases. As the rest icon is approached
the color turns from green to yellow to red.
The yellow position indicates the first
warning is active and the red position
indicates the second warning is active.
Note:
If you have recently received a
warning; you should consider resting, even
if the current assessment is within the
typical range. Note:
If the camera sensor cannot track the
road lane markings or if your vehicle speed
drops below approximately
40 mph
(64 km/h), the alertness level will change
to grey for a short time and the information
display will inform you that the system is
unavailable.
Resetting the System
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver ’s door.
LANE KEEPING SYSTEM
(If
Equipped) WARNINGS
The system is designed to aid the
driver. It is not intended to replace
your attention and judgment. You are
still responsible to drive with due care and
attention. Always drive with due care and
attention when using and operating
the controls and features on your
vehicle. At all times, you are responsible for
controlling your vehicle, supervising
the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death. In cold and severe weather
conditions the system may not
function. Rain, snow and spray can
all limit sensor performance. The system will not operate if the
sensor cannot track the road lane
markings.
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Note:
The Blind Spot Information System
does not prevent contact with other vehicles
or objects; nor detect parked vehicles,
people, animals or infrastructure (fences,
guardrails, trees). It’ s only designed to alert
you to vehicles in the blind spot zones.
Note: When a vehicle passes quickly
through the blind spot zone, typically fewer
than two seconds, the system does not
trigger.
Using the System
The Blind Spot Information System turns
on when you start the engine and you drive
your vehicle forward above 5 mph
(8 km/h).
For automatic transmissions, the Blind
Spot Information System remains on while
the transmission is in drive (D). If shifted
into reverse (R) or park (P) the Blind Spot
Information System turns off. Once shifted
back into drive (D), the Blind Spot
Information System turns back on when
you drive your vehicle above
5 mph
(8 km/h).
For manual transmissions, the Blind Spot
Information System is on for all gears
except the reverse (R).
Note: The Blind Spot Information System
does not function in reverse (R) or park (P).
System Lights and Messages The Blind Spot Information System
illuminates an amber alert indicator in the
outside mirror on the side of your vehicle
the approaching vehicle is coming from.
When the Blind Spot Information System
is alerting on a vehicle and the
corresponding turn signal is ON, the Blind
Spot Information System alert indicator
flashes as an increased warning level.
The alert indicator dims when the system
detects nighttime darkness.
Note:
The alert indicator flashes in case of
an alert and the turn signal is set to that side
at the same time.
System Sensor Blockage WARNING
To help avoid injuries, NEVER use the
Blind Spot Information System as a
replacement for using the interior
and exterior mirrors or looking over your
shoulder before changing lanes. The Blind
Spot Information System is not a
replacement for careful driving. The system uses radar sensors that are
located behind the bumper fascia on each
side of your vehicle. Any dirt, mud and
snow in front of the sensors and/or driving
in heavy rain can cause system
degradation. Also, other types of
obstructions in front of the sensor can
cause system degradation. This is referred
to as a
‘blocked ’ condition.
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Information System (page 214). If the
Blind Spot Information System is blocked,
Cross Traffic Alert is also blocked. A
corresponding message appears in the
information display as soon as you shift
the transmission into reverse (R).
System Limitations
Cross Traffic Alert has its limitations;
situations such as severe weather
conditions or debris build-up on the sensor
area may limit vehicle detection.
The following are other situations that may
limit the Cross Traffic Alert performance:
• Adjacently parked vehicles or objects
obstructing the sensors.
• Approaching vehicles passing at
speeds greater than
37 mph
(60 km/h).
• Driving in reverse faster than
7 mph
(12 km/h).
• Backing out of an angled parking spot.
False Alerts
Note: If your vehicle has a tow bar with a
factory equipped trailer tow module and it
is towing a trailer, the sensors will
automatically turn the Cross Traffic Alert
off. If your vehicle has a tow bar but no
factory equipped trailer tow module, it is
recommended to turn the Cross Traffic Alert
off manually. Operating Cross Traffic Alert
with a trailer attached will cause poor Cross
Traffic Alert performance.
There may be certain instances when there
is a false alert by the Cross Traffic Alert
system that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct. System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will
appear in the information display. See
Information Messages
(page 113).
Switching the System Off and On
You can temporarily switch Cross Traffic
Alert off in the information display. See
General Information
(page 104). When
you switch Cross Traffic Alert off, you will
not receive alerts and the information
display will display a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently,
the system can only be switched back on
at an authorized dealer.
STEERING
Electric Power Steering WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked as soon as possible.
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WARNINGS
If the system detects an error, you
may not feel a difference in the
steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible, failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull. Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
Adaptive Steering (If Equipped)
WARNING
The adaptive steering system has
diagnostic checks that continuously
monitor the system. If a fault is
detected a message displays in the
information display. Stop your vehicle as
soon as it is safe to do so. This warning
message may clear if the fault is no longer
present. If an adaptive steering system
warning message appears each time you
start your vehicle, have the system
checked as soon as possible. The adaptive steering system continually
changes the steering ratio with changes to
vehicle speed, optimizing the steering
response in all conditions.
The adaptive steering system is designed
with a locking device. While the lock is
engaged, your vehicle returns to a fixed
steering ratio. You may also notice a sound
when you start or turn off your vehicle as
the lock is disengaged or engaged. If your
vehicle loses electrical power or detects a
fault while you are driving, the lock engages
and you are able to continue steering.
During this time it is possible that the
steering wheel may not be straight when
the vehicle is driving straight ahead. During
this time you may notice that the steering
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wheel angle required to steer the vehicle
may be different. Extreme operating
conditions may also cause the lock to
engage. This strategy prevents overheating
and permanent damage to the adaptive
steering system. Typical steering and
driving maneuvers allow the system to cool
and return to normal operation.
COLLISION WARNING SYSTEM
(If Equipped)
PRINCIPLE OF OPERATION
WARNINGS
This system is an extra driving aid. It
does not replace your attention and
judgment, or the need to apply the
brakes. This system does NOT
automatically brake your vehicle. If you fail
to press the brake pedal when necessary,
you may collide with another vehicle. The Pre-Collision Assist system with
brake support cannot help prevent
all collisions. Do not rely on this
system to replace your judgment and the
need to maintain correct distance and
speed. Note:
The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of your vehicle.
Note: The Pre-Collision Assist system is
active at speeds above approximately 5
mph (8 km/h). The system alerts you of certain collision
risks. The system's sensor detects your
vehicle's rapid approach to other vehicles
traveling in the same direction as your
vehicle. When your vehicle rapidly approaches
another vehicle, a red warning light flashes
and a tone sounds.
The brake support system assists you in
reducing any collision speed by
pre-charging the brakes. If the risk of
collision continues to increases after the
audio-visual warning, the brake support
prepares the brake system for rapid
braking. The system does not
automatically activate the brakes, but if
the brake pedal is pressed even lightly, the
brakes apply full stopping power.
Using the Pre-Collision Assist System
WARNING
The Pre-Collision Assist system
’s
brake support reduces collision
speed only if you brake your vehicle
before any collision. As in any typical
braking situation, you must press your
brake pedal. You can use your information display
control to adjust the warning system's
sensitivity to any one of three possible
settings. See General Information (page
104).
Note: When possible, the manufacturer
recommends using the highest sensitivity
setting. If warnings are too frequent, you can
reduce your system's sensitivity. Reduced
sensitivity causes fewer and later system
warnings. See
General Information (page
104).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico , Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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