key FORD EDGE 2017 2.G Repair Manual

Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca Website
www.syncmaroute.ca
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page. Website
www.owner.ford.com
www.syncmyride.ca
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Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
Satellite acquiring
signal\b
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 457).
Note: HD Radio broadcasts are not
available in all markets.
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Action and Description
Menu Item
Item
You can also sort the calls by selecting the drop down menu at
the top of the screen. You can choose: Missed
Outgoing
Incoming
All
All of your contacts from your phone display in alphabetical
order.
Contacts
B
Selecting this button allows
you to choose a specific letter
to view.
A-Z Jump
Displays the name of your phone and takes you to the phone
settings options.
Phone
Settings
C
From this menu, you can pair subsequent devices, set ring tones
and alerts. See Settings (page 457).
Displays all recent text messages.
Text
Messages
D
Use this keypad to dial in a phone number.
Phone
Keypad
E
Use the backspace button to delete numbers.
Press this button to begin a
call.
Call
Touch this button to send all calls directly to your voicemail.
New text message notifications are not displayed on the screen
and all ringtones and alerts are set to silent.
Do Not
Disturb
F
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See
Using Voice
Recognition (page 420). You can use the
touchscreen to place calls as well.
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To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 457).
You can select any of the following during
an active phone call:
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Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 367).
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Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: You can enable or disable this option using the slider.
Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Make the screen display brighter or dimmer.
Brightness
You can select:
Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
The screen displays with a light background to enhance
daytime viewing.
Day
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Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's accessory through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Side window deflectors.
• Splash guards.
Interior Style
• Ambient lighting.
• Electrochromic compass and
temperature interior mirrors.
• Floor mats.
• Rear seat entertainment system*. Lifestyle
•
Ash cup or coin holder.
• Cargo organization and management.
• Cross bars*.
• Roof rack and carriers*.
• Roof rails.
• SUV camping tent*.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Bumper protector.
• Car cover*.
• Cargo area protector.
• Cargo security shade.
• Keyless entry keypad.
• Remote start.
• Vehicle security.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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1
180 Degree Camera.....................................201
Camera Views...................................................... 201
Using the 180 degree camera system........201
A
A/C See: Climate Control......................................... 128
About This Manual...........................................7
ABS See: Brakes........................................................... 180
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 180
Accessories
....................................................482
Exterior Style....................................................... 482
Interior Style........................................................ 482
Lifestyle................................................................. 482
Peace of Mind..................................................... 482
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............203
Active Park Assist.........................................192 Deactivating the Active Park Assist
Feature.............................................................. 196
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist............................... 192
Troubleshooting the System......................... 196
Adjusting the Headlamps.........................283 Vertical Aim Adjustment................................. 283
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................78
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................78
Easy Entry and Exit Feature.............................. 79
End of Travel Position......................................... 79
Memory Feature.................................................... 79
Airbag Disposal..............................................50
Air Conditioning See: Climate Control......................................... 128
Air Filter See: Changing the Engine Air Filter............289 Alarm
See: Anti-Theft Alarm........................................ 76
All-Wheel Drive
..............................................175
Ambient Lighting.............................................91
Anti-Theft Alarm............................................76
Arming the Alarm................................................. 76
Disarming the Alarm........................................... 76
Appendices....................................................505
Apps.................................................................454 ........................................................................\
.......... 454
SiriusXM Traffic and Travel Link..................456
At a Glance........................................................16
Audible Warnings and Indicators...........103 Headlamps On Warning Chime....................103
Key in Ignition Warning Chime.......................103
Keyless Warning Alert....................................... 103
Parking Brake On Warning Chime................103
Audio Control - Vehicles With: Voice Control.............................................................79
Seek, Next or Previous........................................ 79
Audio Control - Vehicles Without: Voice Control.............................................................79
MEDIA...................................................................... 80
Seek, Next or Previous....................................... 80
Audio System................................................353 General Information......................................... 353
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................358
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................360
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................354
Menu Structure................................................... 355
Autolamps
........................................................86
Windshield Wiper Activated
Headlamps........................................................ 86
Automatic Climate Control - Vehicles With: Dual Automatic Temperature
Control (DATC)/Premium AM/FM/
CD....................................................................129
Automatic Climate Control - Vehicles With: Sony Audio System
........................131
Automatic High Beam Control.................88 Activating the System........................................ 88
Manually Overriding the System.................... 89
Automatic Transmission
.............................171
Automatic Transmission Adaptive
Learning............................................................. 173
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Brake-Shift Interlock..........................................
172
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 173
SelectShift Automatic ™
Transmission..................................................... 171
Understanding the Positions of Your Automatic Transmission.............................. 171
Automatic Transmission Fluid Check - 2.0L EcoBoost™........................................277
Automatic Transmission Fluid Check - 2.7L EcoBoost™/3.5L
..............................277
Adding Transmission Fluid ............................ 278
Checking the Transmission Fluid Level ........................................................................\
...... 278
Auto-Start-Stop...........................................160 Disabling Auto StartStop................................. 161
Enabling Auto StartStop................................. 160
Autowipers.......................................................82 Autowipers Settings............................................ 83
Auxiliary Power Points.................................151 110 Volt AC Power Point.................................... 151
12 Volt DC Power Point...................................... 151
Locations................................................................ 151
AWD See: All-Wheel Drive.......................................... 175
B
Battery See: Changing the 12V Battery..................... 280
Blind Spot Information System...............214 Switching the System Off and On...............216
System Errors....................................................... 216
Using the System................................................ 215
Body Styling Kits
..........................................297
Bonnet Lock See: Opening and Closing the Hood..........266
Booster Seats
...................................................27
Types of Booster Seats...................................... 28
Brake Fluid Check........................................279
Brakes...............................................................180 General Information.......................................... 180
Breaking-In.....................................................238
Bulb Specification Chart...........................287
C
Cabin Air Filter................................................135 California Proposition 65..............................11
Capacities and Specifications - 2.0L
EcoBoost™................................................340
Alternative Engine Oil for Extremely Cold Climates........................................................... 343
Specifications...................................................... 341
Capacities and Specifications - 2.7L EcoBoost™.................................................344
Alternative Engine Oil for Extremely Cold Climates........................................................... 348
Specifications..................................................... 345
Capacities and Specifications - 3.5L................................................................348
Alternative Engine Oil for Extreme Cold Climates........................................................... 352
Specifications..................................................... 349
Capacities and Specifications................333
Cargo Nets
......................................................224
Car Wash See: Cleaning the Exterior.............................. 290
Center Console
..............................................153
Changing a Bulb...........................................285 Headlamp............................................................ 286
LED Lamps........................................................... 286
License Plate Lamp........................................... 287
Changing a Fuse..........................................264 Fuses...................................................................... 264
Changing a Road Wheel............................327 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 327
Stowing the flat tire ......................................... 330
Tire Change Procedure.................................... 329
Changing the 12V Battery.........................280
Changing the Engine Air Filter
................289
Changing the Wiper Blades.....................282 Service Position.................................................. 282
Checking MyKey System Status................61
Checking the Wiper Blades......................282
Child Restraint and Seatbelt Maintenance.................................................39
Child Restraint Positioning.........................29
Child Safety
.......................................................18
General Information............................................. 18
Child Safety Locks.........................................30 Left-Hand Side....................................................... 31
Right-Hand Side.................................................... 31
Cleaning Leather Seats.............................294
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