service FORD EDGE 2017 2.G Owners Manual

Trailer Sway Control.....................................231
Recommended Towing Weights.............231
Essential Towing Checks..........................233
Towing the Vehicle on Four Wheels -
6-Speed Automatic Transmission -
6F35..............................................................235
Towing the Vehicle on Four Wheels - 6-Speed Automatic Transmission -
6F50/6F55................................................235
Driving Hints
Breaking-In.....................................................238
Economical Driving.....................................238
Cold Weather Precautions.......................238
Driving Through Water...............................238
Floor Mats.......................................................239
Roadside Emergencies
Roadside Assistance...................................241
Hazard Warning Flashers..........................242
Fuel Shutoff
...................................................242
Jump Starting the Vehicle........................243
Post-Crash Alert System..........................245
Transporting the Vehicle
...........................245
Customer Assistance
Getting the Services You Need...............247
In California (U.S. Only)............................248
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).....................249
Utilizing the Mediation/Arbitration Program (Canada Only).......................250
Getting Assistance Outside the U.S. and Canada........................................................250
Ordering Additional Owner's Literature......................................................251
Reporting Safety Defects (U.S. Only).............................................................252
Reporting Safety Defects (Canada Only).............................................................252 Fuses
Fuse Specification Chart
..........................254
Changing a Fuse..........................................264
Maintenance
General Information...................................266
Opening and Closing the Hood..............266
Under Hood Overview - 2.0L EcoBoost™...............................................268
Under Hood Overview - 2.7L EcoBoost™...............................................269
Under Hood Overview - 3.5L...................270
Engine Oil Dipstick - 2.0L EcoBoost™.................................................271
Engine Oil Dipstick - 2.7L EcoBoost™.................................................271
Engine Oil Dipstick - 3.5L...........................271
Engine Oil Check............................................271
Oil Change Indicator Reset.......................273
Engine Coolant Check
................................273
Automatic Transmission Fluid Check - 2.0L EcoBoost™.......................................277
Automatic Transmission Fluid Check - 2.7L EcoBoost™/3.5L
.............................277
Brake Fluid Check........................................279
Power Steering Fluid Check....................280
Washer Fluid Check....................................280
Fuel Filter
........................................................280
Changing the 12V Battery.........................280
Checking the Wiper Blades......................282
Changing the Wiper Blades.....................282
Adjusting the Headlamps.........................283
Removing a Headlamp.............................285
Changing a Bulb...........................................285
Bulb Specification Chart...........................287
Changing the Engine Air Filter................289
Vehicle Care
General Information
...................................290
Cleaning Products
......................................290
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Cleaning the Exterior.................................290
Waxing..............................................................291
Cleaning the Engine....................................292
Cleaning the Windows and Wiper Blades..........................................................292
Cleaning the Interior...................................293
Cleaning the Instrument Panel and Instrument Cluster Lens.......................293
Cleaning Leather Seats.............................294
Repairing Minor Paint Damage
..............294
Cleaning the Wheels..................................294
Vehicle Storage............................................295
Body Styling Kits
..........................................297
Wheels and Tires
General Information...................................298
Tire Sealant and Inflator Kit....................300
Tire Care
.........................................................306
Using Summer Tires
...................................322
Using Snow Chains.....................................323
Tire Pressure Monitoring System...........324
Changing a Road Wheel............................327
Technical Specifications
...........................332
Capacities and Specific- ations
Engine Specifications - 2.0L EcoBoost™................................................333
Engine Specifications - 2.7L EcoBoost™................................................333
Engine Specifications - 3.5L....................334
Motorcraft Parts - 2.0L EcoBoost™
......335
Motorcraft Parts - 2.7L EcoBoost™
......336
Motorcraft Parts - 3.5L...............................337
Vehicle Identification Number................338
Vehicle Certification Label.......................339
Transmission Code Designation............339
Capacities and Specifications - 2.0L EcoBoost™...............................................340
Capacities and Specifications - 2.7L EcoBoost™...............................................344 Capacities and Specifications - 3.5L....348
Audio System
General Information
...................................353
Audio Unit - Vehicles With: Sony AM/FM/ CD..................................................................354
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................358
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................360
Digital Radio
..................................................362
Satellite Radio..............................................364
USB Port
..........................................................367
Media Hub......................................................367
SYNC™
General Information...................................368
Using Voice Recognition...........................370
Using SYNC™ With Your Phone.............372
SYNC™ Applications and Services
......384
Using SYNC™ With Your Media Player...........................................................389
SYNC™ Troubleshooting
.........................398
SYNC™ 3
General Information
..................................406
Home Screen.................................................419
Using Voice Recognition
...........................420
Entertainment...............................................427
Climate............................................................437
Phone................................................................441
Navigation......................................................446
Apps.................................................................454
Settings...........................................................457
SYNC™ 3 Troubleshooting.....................469
Accessories
Accessories
....................................................482
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Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
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services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries. See SYNC™ (page 368).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle ’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel. This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note:
Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
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Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 368).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 368). CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
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We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to the Account Manager, go to
www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 12
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On Board Diagnostics Data Link
Connector
WARNING
Do not connect wireless plug-in
devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector. Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
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When to Use the Automatic Locking
Mode
Use this mode when you install a child
safety seat, except a booster seat, in the
passenger front or rear seating positions.
Children 12 years old and under should be
properly restrained in a rear seating
position whenever possible. See Child
Safety (page 18).
How to Use the Automatic Locking
Mode
Non-inflatable seatbelts 1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull downward until you pull the entire belt
out. As the belt retracts, you will hear
a clicking sound. This indicates the
seatbelt is now in the automatic
locking mode.
Rear outboard inflatable seatbelts
(second row only –if equipped) 1. Buckle the combination lap and
shoulder belt.
2. Grasp the lap portion of the belt and pull upward until the entire belt is
pulled out.
3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.
How to Disengage the Automatic
Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive (emergency) locking mode.
Rear Inflatable Seatbelt
(If Equipped) WARNING
Do not attempt to service, repair, or
modify rear inflatable seatbelts.
The rear inflatable seatbelts are fitted in
the shoulder portion of the seatbelts of the
second-row outboard seating positions.
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PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
•
Objects lodged underneath the seat
• Objects between the seat cushion and
the center console
• Objects hanging off the seat back
• Objects stowed in the seat back map
pocket
• Objects placed on the occupant's lap
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat
• Rear passenger feet and knees resting
or pushing on the seat
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat may appear
heavier or lighter due to the conditions
described in the list above. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 49).
If the airbag readiness light is lit, do the
following:
The driver and adult passengers should
check for objects lodged underneath the
front passenger seat, or cargo interfering
with the seat. If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
•
Pull the vehicle over.
• Turn the vehicle off.
• Driver and adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction(s) (if found).
• Restart the vehicle.
• Wait at least two minutes and verify
that the airbag readiness light is no
longer illuminated.
• If the airbag readiness light remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need
(page
247).
SIDE AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
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