phone FORD EDGE 2018 Owners Manual

Cleaning the Exterior
.................................296
Waxing ............................................................
298
Cleaning the Engine ..................................
298
Cleaning the Windows and Wiper Blades ........................................................................\
298
Cleaning the Interior ..................................
299
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
299
Cleaning Leather Seats ...........................
300
Repairing Minor Paint Damage ..............
301
Cleaning the Wheels ..................................
301
Vehicle Storage ............................................
301
Body Styling Kits .........................................
303
Wheels and Tires
General Information ..................................
304
Tire Sealant and Inflator Kit ...................
306
Tire Care ..........................................................
313
Using Summer Tires ..................................
329
Using Snow Chains ....................................
329
Tire Pressure Monitoring System .........
330
Changing a Road Wheel ..........................
334
Technical Specifications ..........................
338
Capacities and Specifications
Engine Specifications - 2.0L EcoBoost™ .......................................................................
340
Engine Specifications - 2.7L EcoBoost™ .......................................................................
340
Engine Specifications - 3.5L ....................
341
Motorcraft Parts - 2.0L EcoBoost™ ......
341
Motorcraft Parts - 2.7L EcoBoost™ ......
343
Motorcraft Parts - 3.5L .............................
344
Vehicle Identification Number ...............
345
Vehicle Certification Label ......................
346
Transmission Code Designation ...........
346
Capacities and Specifications - 2.0L EcoBoost™ ...............................................
347
Capacities and Specifications - 2.7L EcoBoost™ ................................................
351Capacities and Specifications - 3.5L
........................................................................\
355
Audio System
General Information ..................................
360
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ............................................................
361
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display ...............
366
Audio Unit - Vehicles With: Sony Audio System ........................................................
367
Digital Radio .................................................
369
Satellite Radio ...............................................
371
USB Port .........................................................
374
SYNC™
General Information ...................................
375
Using Voice Recognition ...........................
377
Using SYNC™ With Your Phone ...........
379
SYNC™ Applications and Services ......
391
Using SYNC™ With Your Media Player .......................................................................
396
SYNC™ Troubleshooting ........................
405
SYNC™ 3
General Information ...................................
413
Home Screen ...............................................
425
Using Voice Recognition ...........................
427
Entertainment .............................................
433
Climate ...........................................................
444
Phone .............................................................
448
Navigation .....................................................
453
Apps .................................................................
461
Settings ..........................................................
464
SYNC™ 3 Troubleshooting .....................
478
Accessories
Accessories ...................................................
492
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the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 375).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions.
See
SYNC™
(page 375).
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
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On Board Diagnostics Data Link
Connector
WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles equipped with the remote start
feature have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around your vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you cannot use
your remote control. You can lock and
unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
operates if you press any button
unintentionally.
Note: The remote control contains
sensitive electrical components. Exposure
to moisture or impact may cause permanent
damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorizes your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the remote
control.
If excessive radio frequency interference
is present in the area, or if the remote
control battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 51).
REMOTE CONTROL
Intelligent Access Key
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
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Activating Intelligent Access (If
Equipped)
General Information
You can unlock and lock the vehicle
without taking the keys out of your pocket
or purse when your intelligent access key
is within
3 ft (1 m) of your vehicle.
Intelligent access uses a sensor on the
back of the door handle for unlocking and
a separate sensor on the face of each door
handle for locking.
The system does not function if:
• Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies are jammed.
Note: The system may not function if the
key is close to metal objects or electronic
devices, for example keys or a cell phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See
Remote Control (page 51).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key fob. Locking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
Opening the Luggage Compartment Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, and then pull on the outside
handle.
Smart Unlocks for Intelligent
Access Keys
This helps to prevent you from locking your
key inside the passenger compartment or
rear cargo area.
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GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage. WARNING: Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic. Always
open the garage door before you start the
engine. WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment.
If you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately
5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise. When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine.
KEYLESS STARTING
Note:
The system may not function if the
intelligent access key is close to metal
objects or electronic devices, for example
keys or a cell phone.
Note: A valid intelligent access key must
be located inside your vehicle to switch the
ignition on and start your vehicle.
Ignition Modes The keyless starting system has three
modes:
Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode, or
when your vehicle is running but is not
moving.
On:
All electrical circuits are operational
and the warning lamps and indicators
illuminate.
• Without applying the brake pedal,
press and release the button once.
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SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank may
cause leakage and lead to fuel spray and
fire. WARNING: The fuel system may be
under pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury. WARNING: Fuels can cause serious
injury or death if misused or mishandled. WARNING:
Fuel may contain
benzene, which is a cancer-causing agent. WARNING:
When refueling always
shut the engine off and never allow sparks
or open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes.
Follow these guidelines when refueling:
• Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always switch the engine off before
refueling.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel is highly toxic
and if swallowed can cause death or
permanent injury. If fuel is swallowed
immediately call a physician, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
apparent for hours. •
Avoid inhaling fuel vapors. Inhaling fuel
vapor can lead to eye and respiratory
tract irritation. In severe cases,
excessive or prolonged breathing of
fuel vapor can cause serious illness and
permanent injury.
• Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
remove contact lenses (if worn), flush
with water for 15 minutes and seek
medical attention. Failure to seek
proper medical attention could lead to
permanent injury.
• Fuels can be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
thoroughly wash your skin with soap
and water. Repeated or prolonged skin
contact causes skin irritation.
• Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing fuel vapors could cause an
adverse reaction, serious personal
injury or sickness. Immediately call a
physician if you experience any adverse
reactions.
FUEL QUALITY
Choosing the Right Fuel Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87.
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REFUELING
Refueling System Overview
Fuel filler door.
A
Fuel tank filler valve.
B
Fuel tank filler pipe.
C
Your vehicle does not have a fuel tank filler
cap. Left-hand side. To open the fuel
filler door, press the center rear
edge of the fuel filler door and
then release.
A
Right-hand side. To open the
fuel filler door, press the center
rear edge of the fuel filler door
and then release.
B
Left-hand side. Pull the rear of
the fuel filler door to open it.
C
Right-hand side. Pull the rear of
the fuel filler door to open it.
D
Refueling Your Vehicle WARNING: When refueling always
shut the engine off and never allow sparks
or open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes.
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B
C
A E206911
AB
CD

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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