door lock FORD EDGE 2019 Owner's Guide

Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
455
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- SYNC™ 3 (If Equipped)

Check Every Month
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
474
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Scheduled Maintenance

D
Data Recording..................................................9
911 Assist Privacy Notice..................................... 13
Comfort, Convenience and Entertainment Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Daytime Running Lamps..............................81 Type One - Conventional
(Non-Configurable)........................................ 81
Type Two - Configurable.................................... 81
Declaration of Conformity
........................518
Radio Frequency Statement.......................... 518
Digital Radio...................................................367 HD Radio Reception and Station
Troubleshooting............................................ 368
Direction Indicators.......................................84
Doors and Locks
.............................................59
Driver Alert......................................................225
Resetting the System....................................... 226
Switching the System On and Off...............225
System Display................................................... 226
System Warnings............................................... 226
Driver and Passenger Airbags....................41 Children and Airbags........................................... 42
Proper Driver and Front Passenger Seating Adjustment......................................................... 41
Driver and Passenger Knee Airbags........46
Driving Aids
.....................................................225
Driving Hints..................................................254
Driving Through Water...............................254
DRL See: Daytime Running Lamps.......................... 81
E
Economical Driving
.....................................254
Electric Parking Brake.................................185 Applying the Electric Parking Brake............185
Automatically Releasing the Electric
Parking Brake.................................................. 186
Manually Releasing the Electric Parking Brake.................................................................. 185Releasing the Electric Parking Brake if the
Vehicle Battery is Running Out of
Charge............................................................... 186
Electromagnetic Compatibility
.............490
Emission Law.................................................169
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........170
Tampering With a Noise Control System............................................................... 169
End User License Agreement.................492 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 492
Engine Block Heater....................................158 Using the Engine Block Heater...................... 159
Engine Coolant Check
...............................286
Adding Coolant.................................................. 286
Coolant Change................................................. 288
Engine Coolant Temperature Management.................................................. 289
Fail-Safe Cooling............................................... 288
Recycled Coolant.............................................. 288
Severe Climates................................................. 288
Engine Emission Control...........................169
Engine Immobilizer See: Passive Anti-Theft System..................... 70
Engine Oil Check..........................................284 Adding Engine Oil.............................................. 285
Engine Oil Dipstick - 2.0L EcoBoost™.................................................284
Engine Oil Dipstick - 2.7L EcoBoost™.................................................284
Engine Specifications - 2.0L EcoBoost™.................................................345
Drivebelt Routing............................................... 345
Engine Specifications - 2.7L EcoBoost™.................................................345
Drivebelt Routing............................................... 346
Entertainment................................................411 AM/FM Radio....................................................... 412
Apps....................................................................... 420
Bluetooth Stereo or USB................................. 419
CD (If equipped)................................................. 418
HD Radio ™ Information (If
Available)......................................................... 415
SiriusXM® Satellite Radio (If Activated)......................................................... 413
Sources................................................................... 412
535
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Supported Media Players, Formats and
Metadata Information................................ 420
USB Ports............................................................. 420
Environment.....................................................16
EPB See: Electric Parking Brake............................. 185
Essential Towing Checks..........................250
Before Towing a Trailer..................................... 251
Hitches.................................................................. 250
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 251
Safety Chains...................................................... 250
Trailer Brakes....................................................... 250
Trailer Lamps...................................................... 250
When Towing a Trailer...................................... 251
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................15
Exterior Mirrors
................................................87
Auto-dimming Feature...................................... 88
Blind Spot Information System...................... 88
Direction Indicator Mirrors ............................... 88
Fold-Away Exterior Mirrors............................... 87
Heated Exterior Mirrors ......................................87
Integrated Blind Spot Mirror............................ 88
Memory Mirrors ................................................... 88
Power Exterior Mirrors........................................ 87
Puddle Lamps....................................................... 88
F
Fastening the Seatbelts...............................33 Seatbelt Locking Modes.................................... 34
Using a Sliding Clip.............................................. 33
Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel....................... 338
Flat Tire Inflation See: Tire Sealant and Inflator Kit................308
Floor Mats
.......................................................255
Fog Lamps - Front See: Front Fog Lamps........................................ 83
Ford Credit
.........................................................13
US Only..................................................................... 13
Ford Protect...................................................470 Ford Protect Extended Service Plan
(CANADA ONLY)............................................ 471Ford Protect Extended Service Plans (U.S.
Only).................................................................. 470
Front Fog Lamps............................................83
Front Parking Aid..........................................193 Obstacle Distance Indicator........................... 194
Front Passenger Sensing System............42
Fuel and Refueling
.......................................162
Fuel Consumption........................................167 Advertised Capacity........................................... 167
Filling the Fuel Tank........................................... 167
Fuel Economy...................................................... 168
Fuel Filler Funnel Location
........................163
Fuel Filter.........................................................291
Fuel Quality.....................................................162
Choosing the Right Fuel................................... 162
Fuel Shutoff
...................................................257
Fuses................................................................268
Fuse Specification Chart..........................268 Passenger Compartment Fuse Panel........274
Power Distribution Box................................... 268
G
Garage Door Opener...................................146
Garage Door Opener See: Universal Garage Door Opener...........146
Gauges................................................................91 Engine Coolant Temperature Gauge............92
Fuel Gauge.............................................................. 92
Information Display.............................................. 91
Left Information Display.................................... 93
Type 1........................................................................\
. 91
Type 2....................................................................... 93
Gearbox See: Transmission............................................... 173
General Information on Radio Frequencies...................................................49
Intelligent Access................................................. 49
General Maintenance Information........472 Multi-Point Inspection..................................... 474
Owner Checks and Services.......................... 473
Protecting Your Investment........................... 472
Why Maintain Your Vehicle?.......................... 472
Why Maintain Your Vehicle at Your Dealership?...................................................... 472
Getting Assistance Outside the U.S. and Canada.........................................................264
536
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Getting the Services You Need................261
Away From Home............................................... 261
Global Opening...............................................87 Remote Control Front Windows..................... 87
H
Hazard Flashers............................................257
Headlamp Adjusting See: Adjusting the Headlamps..................... 294
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 296
Headrest See: Head Restraints......................................... 135
Head Restraints.............................................135 Adjusting the Head Restraint......................... 136
Tilting Head Restraints .................................... 136
Heated Exterior Mirrors
...............................133
Heated Rear Window..................................133
Heated Seats
..................................................143
Front Seats............................................................ 143
Rear Seats............................................................. 143
Heated Steering Wheel................................76
Heated Windshield
.......................................133
Windshield Wiper De-Icer................................ 133
Heating See: Climate Control......................................... 124
Hill Start Assist.............................................186 Switching the System On and Off................187
Using Hill Start Assist........................................ 187
Hints on Controlling the Interior Climate..........................................................130
Defogging the Side Windows in Cold Weather............................................................. 132
General Hints....................................................... 130
Quickly Cooling the Interior............................. 132
Quickly Heating the Interior............................. 131
Recommended Settings for Cooling...........132
Recommended Settings for Heating............131
Hints on Driving With Anti-Lock Brakes............................................................184
Home Screen................................................403
Hood Lock See: Opening and Closing the Hood..........280 I
In California (U.S. Only)
.............................262
Information Display Control.......................76
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................108
Active Park............................................................ 108
Adaptive Cruise Control................................... 109
Airbag..................................................................... 109
Alarm........................................................................\
110
All-Wheel Drive.................................................... 110
Automatic Engine Shutdown......................... 110
Automatic High Beam Control........................ 111
Auto Start-Stop..................................................... 111
Battery and Charging System......................... 112
Blind Spot Information and Cross Traffic Alert System..................................................... 113
Doors and Locks................................................... 113
Driver Alert.............................................................. 114
Electronic Stability Control.............................. 114
Engine...................................................................... 114
Fuel........................................................................\
.... 115
Hill Start Assist..................................................... 115
Keys and Keyless Entry...................................... 115
Lane Centering Assist........................................ 116
Lane Keeping System........................................ 116
Maintenance.......................................................... 117
MyKey....................................................................... 117
Park Aid................................................................... 118
Park Brake.............................................................. 118
Power Steering..................................................... 119
Pre-Collision Warning System....................... 120
Remote Start........................................................ 120
Seats....................................................................... 120
Starting System ................................................. 120
Tire Pressure Monitoring System................... 121
Towing...................................................................... 121
Traction Control.................................................... 121
Transmission ......................................................... 122
Installing Child Restraints............................21 Child Seats............................................................... 21
Using Lap and Shoulder Belts.......................... 21
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
..........................................91
537
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Instrument Lighting Dimmer.....................80
Vehicles With Front Fog Lamps...................... 81
Vehicles Without Front Fog Lamps................81
Instrument Panel.............................................17
Interior Lamps.................................................84
Front Interior Lamp............................................. 84
Rear Interior Lamps............................................. 85
Interior Mirror...................................................89 Auto-Dimming Mirror......................................... 89
Introduction.........................................................7
J
Jump Starting the Vehicle........................258 Preparing Your Vehicle.................................... 258
To Connect the Booster Cables................... 258
To Start the Engine........................................... 259
K
Keyless Entry
....................................................63
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 63
Keyless Starting
............................................155
Ignition Modes..................................................... 155
Keys and Remote Controls.........................49
L
Lane Keeping System................................226 Switching the System On and Off...............227
Liftgate...............................................................66
Lighting Control
..............................................79
Flashing the Headlamp High Beam.............80
Headlamp High Beam........................................ 79
Lighting
...............................................................79
General Information............................................ 79
Load Carriers See: Roof Racks and Load Carriers..............241
Load Carrying.................................................241
Load Limit
.......................................................242
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 246
Vehicle Loading - with and without a Trailer................................................................. 242
Locking and Unlocking.................................59 Activating Intelligent Access............................. 61Autolock...................................................................
62
Auto Relock............................................................ 62
Battery Saver......................................................... 63
Illuminated Entry.................................................. 62
Illuminated Exit..................................................... 63
Locking and Unlocking the Doors with the Key Blade........................................................... 60
Power Door Locks................................................ 59
Remote Control.................................................... 59
Smart Unlocks for Intelligent Access Keys....................................................................... 61
Lug Nuts See: Changing a Road Wheel....................... 338
M
Maintenance.................................................280 General Information......................................... 280
Manual Climate Control.............................124 Directing Air to the Footwell Air
Vents................................................................... 124
Directing Air to the Instrument Panel Air Vents................................................................... 124
Setting the Blower Motor Speed.................. 124
Setting the Temperature.................................. 124
Switching Defrost On and Off........................ 124
Switching Maximum Air Conditioning On and Off............................................................... 125
Switching Maximum Defrost On and Off........................................................................\
125
Switching Recirculated Air On and Off........................................................................\
125
Switching the Air Conditioning On and Off........................................................................\
125
Switching the Climate Control On and Off........................................................................\
125
Manual Liftgate
..............................................66
Closing the Liftgate............................................. 66
Opening the Liftgate........................................... 66
Manual Seats..................................................137 Adjusting the Seat Backrest............................ 137
Media Hub
.......................................................373
Memory Function.........................................140
Easy Entry and Exit Feature............................ 142
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob....................................................................... 141
Saving a PreSet Position................................... 141
538
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Message Center
See: Information Displays................................. 98
Mirrors See: Windows and Mirrors............................... 86
Mobile Communications Equipment.......15
Moonroof..........................................................89 Opening and Closing the Moonroof.............90
Motorcraft Parts - 2.0L EcoBoost™.................................................346
Motorcraft Parts - 2.7L EcoBoost™.................................................347
MyKey – Troubleshooting...........................58
MyKey ™.............................................................55
Principle of Operation........................................ 55
N
Navigation......................................................429 cityseeker............................................................. 436
Destination Mode............................................... 431
Map Mode............................................................ 429
Navigation Map Updates................................ 437
Navigation Menu................................................ 434
SiriusXM Traffic and Travel Link................... 437
SYNC AppLink.................................................... 436
Waypoints............................................................ 435
Normal Scheduled Maintenance...........475 Intelligent Oil-Life Monitor™......................... 475
Normal Maintenance Intervals..................... 476
O
Oil Change Indicator Reset......................285
Oil Check See: Engine Oil Check...................................... 284
Opening and Closing the Hood.............280 Closing the Hood................................................ 281
Opening the Hood............................................ 280
Ordering Additional Owner's Literature.....................................................266
Obtaining a French Owner ’s Manual.........266
Overhead Console........................................154
P
Parking Aids
....................................................192
Principle of Operation....................................... 192Passive Anti-Theft System.........................70
SecuriLock®........................................................... 70
PATS See: Passive Anti-Theft System..................... 70
Perchlorate........................................................13
Personal Safety System ™
..........................39
How Does the Personal Safety System
Work?.................................................................. 39
Phone...............................................................423 During a Phone Call........................................... 427
Making Calls........................................................ 426
Pairing Your Cell Phone for the First Time................................................................... 424
Phone Menu........................................................ 424
Receiving Calls.................................................... 427
Smartphone Connectivity.............................. 428
Text Messaging................................................... 428
Post-Crash Alert System..........................260
Power Door Locks See: Locking and Unlocking............................. 59
Power Liftgate.................................................67 Hands-Free Feature............................................ 69
Obstacle Detection............................................. 69
Opening and Closing the Liftgate.................. 67
Setting the Liftgate Open Height.................. 68
Stopping the Liftgate Movement.................. 68
Power Seats
...................................................138
Adjusting the 10-Way Seat............................. 140
Adjusting the 8-Way Seat............................... 139
Adjusting the Lumbar Support..................... 140
Power Steering Fluid Check......................291
Power Windows
.............................................86
Accessory Delay.................................................... 87
Bounce-Back......................................................... 86
One-Touch Down................................................ 86
One-Touch Up...................................................... 86
Window Lock......................................................... 87
Pre-Collision Assist
.....................................236
Adjusting the Pre-Collision Assist
Settings............................................................ 239
Blocked Sensors................................................ 239
Distance Indication and Alert....................... 238
Evasive Steering Assist.................................... 238
Using the Pre-Collision Assist System............................................................... 237
Protecting the Environment........................16
Puncture See: Changing a Road Wheel....................... 338
539
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

Tire Repair Kit
See: Tire Sealant and Inflator Kit................308
Tire Sealant and Inflator Kit....................308
First Stage: Inflating the Tire with Sealing
Compound and Air........................................ 310
General Information......................................... 309
Second Stage: Checking Tire Pressure............................................................. 312
Tips for Use of the Kit...................................... 309
What to Do After the Tire Has Been Sealed................................................................ 313
What to do When a Tire Is Punctured........310
Tires See: Wheels and Tires..................................... 307
Towing a Trailer.............................................247 Load Placement................................................. 247
Towing the Vehicle on Four Wheels - 2.0L.................................................................252
Emergency Towing............................................ 252
Recreational Towing......................................... 252
Towing the Vehicle on Four Wheels - 2.7L.................................................................252
Emergency Towing............................................ 252
Recreational Towing......................................... 252
Towing..............................................................247
Traction Control............................................188 Principle of Operation...................................... 188
Trailer Sway Control...................................248
Transmission Code Designation
............349
Transmission...................................................173
Transporting the Vehicle..........................260
Type Approvals
.............................................518
China...................................................................... 529
Radio Frequency Certification for Keys and Remote Controls........................................... 529
Radio Frequency Certifications for Blind Spot Information System........................... 527
Radio Frequency Certifications for Body Control Module.............................................. 529
Radio Frequency Certifications for Cruise Control Module.............................................. 529
Radio Frequency Certifications for Mid Range Radar.................................................... 521
Radio Frequency Certifications for Passive Anti-Theft System........................................ 522
Radio Frequency Certifications for Radio Transceiver Module...................................... 525Radio Frequency Certifications for SYNC
3........................................................................\
... 528
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)................518
Radio Frequency Certifications for Wireless Charging........................................................... 528
Radio Frequency Statement for Audio Unit..................................................................... 529
U
Under Hood Overview - 2.0L EcoBoost™.................................................282
Under Hood Overview - 2.7L EcoBoost™.................................................283
Unique Driving Characteristics................160
Universal Garage Door Opener...............146 HomeLink Wireless Control System...........146
USB Port
..........................................................372
Using Adaptive Cruise Control - Vehicles With: Adaptive Cruise Control With
Stop and Go/Lane Centering................215
Automatic Cancellation................................... 219
Blocked Sensor................................................... 220
Canceling the Set Speed................................. 218
Changing the Set Speed.................................. 218
Detection Issues.................................................. 219
Following a Vehicle............................................. 217
Following a Vehicle to a Complete Stop..................................................................... 217
Hilly Condition Usage........................................ 219
Overriding the Set Speed................................ 218
Park Brake Application..................................... 219
Resuming the Set Speed................................. 218
Setting the Adaptive Cruise Speed..............216
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary........................... 216
Setting the Gap Distance................................. 217
Switching Adaptive Cruise Control Off........................................................................\
219
Switching Adaptive Cruise Control On........................................................................\
216
Switching to Normal Cruise Control...........222
System Not Available...................................... 220
Using Lane Centering....................................... 222
542
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index

W
Warning Lamps and Indicators................94
Adaptive Cruise Control.................................... 94
Anti-Lock Braking System................................ 94
Automatic Headlamp High Beam Indicator .............................................................. 94
Auto Start-stop.................................................... 94
Battery ...................................................................... 94
Blind Spot Monitor.............................................. 94
Brake System......................................................... 94
Cruise Control........................................................ 95
Direction Indicator............................................... 95
Door Ajar.................................................................. 95
Electric Park Brake............................................... 95
Engine Coolant Temperature.......................... 95
Engine Oil................................................................ 95
Fasten Seatbelt.................................................... 95
Front Airbag........................................................... 95
Front Fog Lamps Indicator............................... 95
High Beam.............................................................. 96
Hill Start Assist Indicator.................................. 96
Hood Ajar................................................................ 96
Lane Keeping Aid................................................. 96
Liftgate Ajar............................................................ 96
Low Fuel Level...................................................... 96
Low Tire Pressure Warning.............................. 96
Low Washer Fluid................................................ 96
Parking Lamps...................................................... 96
Powertrain Fault................................................... 96
Service Engine Soon........................................... 96
Stability Control.................................................... 97
Stability Control Off............................................ 97
Washer Fluid Check.....................................291
Washers See: Cleaning the Exterior.............................. 299
See: Wipers and Washers.................................. 77
Waxing..............................................................301
Wheel Nuts See: Changing a Road Wheel....................... 338
Wheels and Tires.........................................307 General Information......................................... 307
Technical Specifications................................. 344
Wi-Fi Hotspot...............................................360
Windows and Mirrors
...................................86
Windshield Washers......................................77
Front Camera Washer........................................ 78Wiper Blades
See: Checking the Wiper Blades.................. 293
Wipers and Washers......................................77
Wireless Accessory Charging
...................152
544
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing- Index