towing FORD EDGE 2020 Owner's Manual

If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Refer to the Manual Park Release
procedure. See Automatic
Transmission (page 175). Failing to
do so may result in damage to the
transmission.
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 131).
Follow these guidelines if you have a need
for recreational towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. We designed
these guidelines to prevent damage to your
transmission.
You can recreational tow your vehicle with
all four wheels on the ground using the
Manual Park Release procedure, or with
all four wheels off the ground using a
vehicle transport trailer. If you are using a
vehicle transport trailer, follow the
instructions specified by the equipment
provider. If you recreational tow your vehicle with all
four wheels on the ground:
•
Only tow your vehicle in the forward
direction.
• Refer to the Manual Park Release
procedure. See
Automatic
Transmission (page 175). Failing to
do so may result in damage to the
transmission.
• Do not exceed
65 mph (105 km/h).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
•
You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
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When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
•
Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure WARNING: Do not work on your
vehicle when the jack is the only support
as your vehicle could slip off the jack.
Failure to follow this instruction could
result in personal injury or death. WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel. WARNING:
Never place anything
between the vehicle jack and your
vehicle. WARNING:
Never place anything
between the vehicle jack and the ground. WARNING:
Park your vehicle so
that you do not obstruct the flow of
traffic or place yourself in any danger and
set up a warning triangle. WARNING:
Do not get under a
vehicle that is only supported by a
vehicle jack. WARNING:
Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel. WARNING:
Use only the specified
jacking points. If you use other positions,
you may damage the body, steering,
suspension, engine, braking system or
the fuel lines. WARNING:
Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications. If you are unsure if the jack
capacity is adequate, contact the
authorized dealer. WARNING:
The jack supplied with
this vehicle is only intended for changing
wheels. Do not use the vehicle jack other
than when you are changing a wheel in
an emergency. WARNING:
Make sure there is no
grease or oil on the threads or the
surface between the wheel lugs and
nuts. This can cause the lug nuts to
loosen while driving.
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19. To store the jack kit, fold the jack
wrench handle and engage it to the
bracket of the jack base using the lug
wrench pin. Swing the wrench
upwards, adjust the jack height until
the wrench hook engages to the hole
on the jack. Turn the hex nut
clockwise by hand until secure.
Re-position the jack kit assembly into
the original vehicle position and
secure with the plastic wing nut. Make
sure the jack is fastened securely
before you drive. 20. Unblock the wheel and retrieve the
warning triangle.
Stowing the flat tire
You cannot store the full-sized road wheel
in the temporary spare tire well.
1. Find the flat tire retainer strap tucked inside the jack channel. Lower the
carpeted load floor.
2. Stow the flat tire in the cargo area on the load floor with the wheel facing up.
Secure the flat tire with the retainer
strap by following the next steps. 3. Locate the rear left side and right side
cargo tie-down rings. Push the loop end
of the retainer strap through one cargo
tie-down ring. Thread the non-loop end
through the loop.
4. Weave the retainer strap through the wheel openings.
5. Locate the cargo tie-down in the opposite rear corner of the cargo area.
Thread the retainer strap though the
tie-down and pull tight.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level, if applicable. Consult your dealer for
requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and the heat shields.
Inspect the rear axle and U-joints - all-wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints - all-wheel drive only.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor you
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (All-Wheel Drive only).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km) Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km)
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Alternative Engine Oil for Extremely Cold
Climates........................................................... 349
Automatic Transmission................................ 346
Engine Coolant.................................................... 347
Engine Oil............................................................. 348
Fuel Tank.............................................................. 349
Grease.................................................................... 349
Hydraulic Brake System.................................. 350
Locks...................................................................... 350
Power Transfer Unit.......................................... 350
Rear Axle................................................................ 351
Washer Reservoir................................................ 351
Capacities and Specifications - 2.7L EcoBoost™, ST..........................................352
Air Conditioning System.................................. 352
Alternative Engine Oil for Extremely Cold Climates........................................................... 355
Automatic Transmission................................. 353
Engine Coolant................................................... 354
Engine Oil.............................................................. 354
Fuel Tank.............................................................. 356
Grease.................................................................... 356
Hydraulic Brake System................................... 357
Locks....................................................................... 357
Power Transfer Unit........................................... 357
Rear Axle............................................................... 358
Washer Reservoir............................................... 358
Capacities and Specifications - 2.7L EcoBoost™.................................................359
Air Conditioning System................................. 359
Alternative Engine Oil for Extremely Cold Climates........................................................... 362
Automatic Transmission................................ 360
Engine Coolant.................................................... 361
Engine Oil............................................................... 361
Fuel Tank............................................................... 363
Grease.................................................................... 363
Hydraulic Brake System.................................. 364
Locks...................................................................... 364
Power Transfer Unit.......................................... 364
Rear Axle............................................................... 365
Washer Reservoir............................................... 365
Capacities and Specifications
.................341
Cargo Nets......................................................237
Car Wash See: Cleaning the Exterior.............................. 298
Catalytic Converter.......................................172 On-Board Diagnostics (OBD-II).................... 173Readiness for Inspection and Maintenance
(I/M) Testing.................................................... 173
Center Console..............................................156
Changing a Bulb...........................................294 Headlamp............................................................. 295
LED Lamps........................................................... 295
License Plate Lamp.......................................... 296
Changing a Fuse
...........................................275
Fuses....................................................................... 275
Changing a Road Wheel...........................333 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 333
Stowing the flat tire ......................................... 338
Tire Change Procedure.................................... 335
Changing the 12V Battery.........................289
Changing the Engine Air Filter................283
Changing the Vehicle Wi-Fi Hotspot Name or Password
....................................371
Changing the Wiper Blades.....................293 Front Wiper Blades........................................... 293
Rear Window Wiper Blade............................. 293
Checking MyKey System Status................61 MyKey Distance..................................................... 61
Number of Admin Keys....................................... 61
Number of MyKeys............................................... 61
Checking the Wiper Blades......................293
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning
..........................31
Child Safety......................................................22
General Information............................................ 22
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cleaning Leather Seats..............................301
Cleaning Products
.......................................297
Materials................................................................ 297
Cleaning the Engine...................................299
Cleaning the Exterior..................................298 Cleaning the Exterior Lamps......................... 298
Cleaning the Exterior Precautions..............298
Exterior Chrome Parts..................................... 298
Exterior Plastic Parts........................................ 298
Stripes or Graphics........................................... 298
Underbody........................................................... 299
Under Hood......................................................... 299
Cleaning the Instrument Panel and Instrument Cluster Lens.........................301
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