phone FORD EDGE 2020 Owners Manual

USB Port
........................................................380
Media Hub ....................................................
380
SYNC™ 3
General Information ...................................
381
Using Voice Recognition ..........................
383
Entertainment .............................................
389
Climate ...........................................................
399
Phone ..............................................................
401
Navigation .....................................................
403
Apps ................................................................
408
Settings ............................................................
411
SYNC™ 3 Troubleshooting ......................
413
Accessories
Accessories ...................................................
426
Ford Protect
Ford Protect ..................................................
427
Scheduled Maintenance
General Maintenance Information ......
429
Normal Scheduled Maintenance .........
432
Special Operating Conditions Scheduled Maintenance ............................................
435
Scheduled Maintenance Record ...........
437
Appendices
Electromagnetic Compatibility .............
447
End User License Agreement ................
450
Declaration of Conformity .......................
475
Declaration of Conformity - Vehicles With: SYNC 3 ............................................
475
Type Approvals ............................................
476
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Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem (If Equipped) The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Connected Vehicle
(page 368).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See
Apps
(page 408).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
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If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 411).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www .For dC onne c t e d . c om .
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note:
You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
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communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 52).
REMOTE CONTROL
Intelligent Access Key
Note: You may not be able to shift out of
park (P) unless the remote control is inside
your vehicle.
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PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys can
be activated with these restricted modes.
Any keys that remain unprogrammed are
referred to as administrator keys or admin
keys. They can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have created a MyKey, you can
access the following information by using
the information display to determine:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle traveled
with a MyKey.
Note: Switch the vehicle on to use the
system.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles with push-button start,
when both a MyKey and an admin key are
present, the vehicle will recognize the admin
key when you switch the vehicle on.
Non-Configurable Settings
The following settings cannot be changed
by an admin key user:
• Seatbelt reminder. You cannot disable
this feature. The audio system will
mute when the driver and front-seat
passenger seatbelts are not fastened.
• Early low fuel or charge. The low-fuel
or low charge warning activates earlier,
giving the MyKey user more time to
refuel or recharge. •
Restricted touchscreen operation in
some markets. For example, MyKey
may prevent manual navigation
destination input when the vehicle is in
any gear other than park (P), or when
the vehicle reaches a certain rate of
speed.
• Satellite radio adult content
restrictions, if available on your vehicle.
Note: If a phone is connected using Apple
CarPlay or Android Auto when driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on. If the vehicle comes with
satellite radio, the adult content is not
restricted.
Note: The audio system may not mute with
a basic AM/FM radio.
Note: You may be able to turn the lane
departure warning feature off, but the
feature will automatically re-activate with
every new key cycle.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you restart the
vehicle. You can also change the settings
afterward with an admin key.
Note: Available vehicle features will appear
in your information display, providing you
with choices to switch them on or off, or to
select a more specific setting. WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
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™

Activating Intelligent Access
General Information
You can unlock and lock the vehicle
without taking the keys out of your pocket
or purse when your intelligent access key
is within 3 ft (1 m) of your vehicle.
Intelligent access uses a sensor on the
back of the door handle for unlocking and
a separate sensor on the face of each door
handle for locking.
The system does not function if:
• Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies are jammed.
Note: The system may not function if the
key is close to metal objects or electronic
devices, for example keys or a cell phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See
Remote Control (page 52).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key fob. Locking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
Opening the Luggage Compartment Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, and then pull on the outside
handle.
Smart Unlocks for Intelligent
Access Keys
This helps to prevent you from locking your
key inside the passenger compartment or
rear cargo area.
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Note:
If you press any adjustment or
memory button when in easy exit mode, the
system cancels the operation.
Note: Depending on your vehicle, the
column may move up and in.
ADJUSTING THE STEERING
WHEEL - VEHICLES WITH:
MANUAL ADJUSTABLE
STEERING COLUMN WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position
(page 137). 1. Unlock the steering column.
2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column.
AUDIO CONTROL
You can operate the following
functions with the control:
Press - to decrease volume level.
Press + to increase volume level.
Press to access the previous
media selection.
Press to access the next media
selection.
Press to access phone mode or
to answer a phone call.
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Press to end a phone call.
Press to silence the current
media.
VOICE CONTROL
The controls are on the steering wheel. Press and release to activate
voice recognition.
CRUISE CONTROL - VEHICLES
WITH: ADAPTIVE CRUISE
CONTROL See Using Adaptive Cruise Control
(page 211). CRUISE CONTROL - VEHICLES
WITH: CRUISE CONTROL
See
What Is Cruise Control (page 210).
INFORMATION DISPLAY
CONTROL See
Information Displays (page 105).
HEATED STEERING WHEEL
(IF
EQUIPPED)
Switch the heated steering wheel on and
off using the touchscreen. Touch the button to switch the
heated steering wheel on and
off.
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This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to:
•
This device may not cause interference.
• This device must accept any
interference, including interference that
may cause undesired operation of the
device.
Note: The charging performance may be
affected if your device is in a case. It may be
necessary to remove the case to wirelessly
charge your device.
The system supports one Qi wireless
charging compatible device on the
charging area.
Keep the charging area clean and remove
foreign objects prior to charging a device.
Do not place items with a magnetic strip,
for example passports, parking tickets or
credit cards, near the charging area when
charging a device. Damage may occur to
the magnetic strip.
Do not place metal objects, for example
remote controls, coins and candy
wrappers, on or near the charging area
when charging a device. Metal objects may
heat up and degrade the charging
performance. Note:
The rate of charge, or charging power,
is controlled by the device. During charging,
the device and the charger may heat up, this
is normal. If the battery gets hotter than
usual, the charger may stop charging. The charging area is on the
center console or lower
instrument panel. See Center
Console (page 156).
You can charge a device if the vehicle is
on, when in accessory mode, or anytime
SYNC is on.
To begin charging, place the device on the
center of the charging surface with the
charging side down. The charging stops
after your device reaches a full charge.
Note: If the system detects a foreign object
or if the device is misaligned on the charging
area, a message appears in the display.
Note: Software and firmware updates may
affect device compatibility, including the
use of unofficial software or firmware. You
should verify charging functionality with your
specific devices when in your vehicle. Description
Behavior
Message
This message appears whenwireless charging begins.
Message on screen display
or pop-up window.
Wireless Charger Active
The system stops chargingyour device if the system detects the phone is
misaligned, or a foreign
metal object is on the char- ging surface.
Pop-up window.
Phone misaligned or object
between phone and charger
detected. Correct the condi- tion to resume charging.
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