maintenance schedule FORD EDGE 2021 Owners Manual

Voice Interaction
What is Voice Interaction
.........................375
Setting the Wake Word .............................
375
Beginning a Voice Interaction .................
375
Voice Interaction Examples ....................
375
Phone
Phone Precautions .....................................
377
Connecting Your Phone ............................
377
Phone Menu ..................................................
377
Making and Receiving a Phone Call .....
378
Sending and Receiving a Text Message ........................................................................\
379
Switching Text Message Notification On and Off .......................................................
380
Bluetooth®
Connecting a Bluetooth® Device ..........
381
Playing Media Using Bluetooth® ..........
381
Apps
App Precautions .........................................
382
App Requirements .....................................
382
Accessing Apps ...........................................
382
Enabling Apps on an iOS Device ..........
382
Enabling Apps on an Android Device ........................................................................\
382
Switching Apple CarPlay On and Off ........................................................................\
383
Switching Android Auto On and Off ....
383
Navigation
Accessing Navigation ................................
384
Navigation Map Updates ........................
384
Adjusting the Map ......................................
384
Live Traffic .....................................................
384
Setting a Destination ................................
384
Waypoints .....................................................
385
Route Guidance ..........................................
385Vehicle System Updates
Updating the Vehicle Systems Wirelessly
.......................................................................
386
Performing a Master Reset .....................
387
Accessories
Accessories ...................................................
388
Ford Protect
What Is Ford Protect .................................
389
Scheduled Maintenance
General Maintenance Information .......
391
Normal Scheduled Maintenance .........
394
Special Operating Conditions Scheduled Maintenance .............................................
397
Customer Information
Rollover Warning ........................................
400
Our Sustainability Report .......................
400
The Better Business Bureau Auto Line Program - United States of America
.......................................................................
400
The Mediation and Arbitration Program - Canada .....................................................
401
Ordering a Canadian French Owner's Manual ........................................................
401
Reporting Safety Defects in the United States .........................................................
402
Reporting Safety Defects in Canada ........................................................................\
402
Declaration of Conformity - Vehicles With: SYNC 4 ...........................................
404
Radio Frequency Certification Labels .......................................................................
404
California Proposition 65 - United States of America ................................................
440
Perchlorate ....................................................
441
Replacement Parts Recommendation ........................................................................\
.
441
Mobile Communications Equipment ........................................................................\
442
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WHAT IS THE CABIN AIR
FILTER
The cabin air filter improves the quality of
air in your vehicle by trapping dust, pollen
and other particles.
LOCATING THE CABIN AIR
FILTER
You can locate the cabin air filter behind
the glove box.
REPLACING THE CABIN AIR
FILTER
Replace the filter at regular intervals. See
Scheduled Maintenance (page 391).
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
Note: Using an aftermarket cabin air filter
could reduce cabin air filtration and climate
control performance.
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WHAT IS THE CATALYTIC
CONVERTER
The catalytic converter is part of your
vehicle's emissions system and filters
harmful pollutants from the exhaust gas.
CATALYTIC CONVERTER
PRECAUTIONS
WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting Precautions
(page 266).
• Use the correct fuel.
See Fuel and
Refueling (page 170).
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule. Note:
Do not make any unauthorized
changes to your vehicle or engine. By law,
vehicle owners and anyone who
manufactures, repairs, or services a fleet of
vehicles are not permitted to intentionally
remove an emission control device or
prevent it from working.
CATALYTIC CONVERTER –
TROUBLESHOOTING
Catalytic Converter – Warning
Lamps
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction. Continuing to drive your vehicle may cause
reduced power or the engine to stop.
Failure to respond to a warning lamp may
cause damage that your vehicle Warranty
may not cover. Have your vehicle checked
as soon as possible.
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Brakes – Information Messages
The brake fluid
level is low and the brake systemshould be
inspected immedi- ately. See
Checking the
Brake Fluid (page
187).
Brake Fluid Level
Low
The brake systemneeds servicing.
Stop the vehicle in a safe place.
Contact an author- ized dealer.
Check Brake
System
Brakes – Frequently Asked
Questions
Is brake dust on the wheels normal? Brake dust could accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as
the brakes wear and does not
contribute to brake noise.
See
Cleaning Wheels (page 308).
Will wet driving conditions effect my
braking abilities? Wet brakes result in reduced braking
efficiency. Gently press the brake
pedal a few times when driving from
a car wash or standing water to dry the
brakes. Is brake noise considered normal?
Occasional brake noise is normal. If a
metal-to-metal, continuous grinding
or continuous squeal sound is present,
the brake linings may be worn-out and
an authorized dealer should check
them. If the vehicle has continuous
vibration or shudder in the steering
wheel while braking, an authorized
dealer should check your vehicle.
When should you replace the brake
fluid? Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Change the brake fluid
at the specified intervals to prevent
degraded braking performance.
See
Normal Scheduled Maintenance
(page
394).
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CONNECTING A TRAILER
PRECAUTIONS
WARNING: Do not adjust the spring
bars so that your vehicle's rear bumper
is higher than before attaching the trailer.
Doing so will defeat the function of the
weight-distributing hitch, which may
cause unpredictable handling, and could
result in serious personal injury.
Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
Do not use a hitch that either clamps onto
the bumper or attaches to the axle. You
must distribute the load in your trailer so
that 10-15% of the total weight of the
trailer is on the trailer coupler.
Consult your local motor vehicle laws for
towing a trailer.
See the instructions included with towing
accessories for the proper installation and
adjustment specifications.
Service your vehicle more frequently if you
tow a trailer. See
Normal Scheduled
Maintenance (page 394).
If you use a rental trailer, follow the
instructions the rental agency gives you.
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions.
Account for the trailer coupler weight as
part of your vehicle load when calculating
the total vehicle weight.
Do not exceed the load limits. See
Calculating the Load Limit
(page 249). CONNECTING A TRAILER
Trailer Towing Connector
(If Equipped)
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions.
Note:
Install the waterproof protection cap
back onto the trailer towing connector
whenever it is not in use. This helps to
prevent water damage and trailer towing
connector malfunction.
Note: You cannot use a seven-pin trailer
wiring connector for your vehicle and the
trailer lighting equipment.
Trailer Lamps WARNING:
Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working.
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COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below approximately
-13°F (-25°C).
BREAKING-IN
Tires
You need to break in new tires for
approximately
300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
Brakes and Clutch
Avoid heavy use of the brakes and clutch
if possible for the first
100 mi (160 km) in
town and for the first 1,000 mi (1,600 km)
on freeways.
DRIVING THROUGH WATER WARNING:
Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
DRIVING ECONOMICALLY
The following helps to improve fuel
consumption:
• Drive smoothly, accelerate gently and
anticipate the road ahead to avoid
heavy braking.
• Regularly check your tire pressures and
make sure that they are inflated to the
correct pressure.
• Follow the recommended maintenance
schedule and carry out the
recommended checks.
• Plan your journey and check the traffic
before you set off. It is more efficient
to combine errands into a single trip
whenever possible.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
If your vehicle is configured as a
motorhome please call 1-800-444-3311
for support.
Additional information and resources are
available online: Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
(TDD for the hearing impaired:
1-888-658-6805) Website
www.ford.ca
Facebook
FordServiceCA (English)
FordServiceQC (Français)
Twitter
@FordServiceCA
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3. Add engine oil that meets our
specifications. See Capacities and
Specifications (page 347).
4. Reinstall the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Immediately soak up any oil spillage
with an absorbent cloth.
Resetting the Engine Oil Change
Reminder
Int ellig ent Oil-Lif e Monit or - R e s e t with 4 .2”
L CD S cr e en
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to:
Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%. Action and description
Message
Remaining Life
{00}%
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
Engine Oil Capacity and
Specification
For filling information, please refer to the
Capacities and Specifications section of
your owner's manual. See
Engine Oil
Capacity and Specification (page 351).
CHECKING THE COOLANT
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 391).
Note: Make sure that the coolant level is
between the minimum and maximum marks
on the coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between
-29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
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•
Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Severe Climates
If you drive in extremely cold climates, you
may need to increase the coolant
concentration above 50%.
Note: A coolant concentration of 60%
provides improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and could
cause engine damage.
If you drive in extremely hot climates, you
may need to decrease the coolant
concentration to 40%.
Note: Coolant concentrations below 40%
decrease the freeze and corrosion protection
characteristics of the coolant and could
cause engine damage.
Coolant Change
Change the coolant at specific mileage
intervals. Refer to the scheduled
maintenance information. See Normal
Scheduled Maintenance (page 394).
Note: Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
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1. Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
shift into park (P) or neutral (N).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
CHANGING THE ENGINE AIR
FILTER WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
When changing the air filter element, use
only the air filter element listed. See
Capacities and Specifications
(page
349).
For turbocharged equipped vehicles: When
servicing the air cleaner, it is important that
no foreign material enter the air induction
system. The engine and turbocharger are
susceptible to damage from even small
particles.
Change the air filter element at the proper
interval. See
Scheduled Maintenance
(page 391). Note:
Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may be
void for any damage to the engine if the
correct air filter element is not used. 1.
Release the clamps that secure the air
filter housing cover.
2. Carefully lift the air filter housing cover.
3. Remove the air filter element from the
air filter housing.
4. Wipe any dirt or debris from the air filter
housing and cover to make sure no dirt
gets in the engine and to make sure you
have a good seal.
5. Install a new air filter element. Be careful not to crimp the filter element
edges between the air filter housing
and cover. This could cause filter
damage and allow unfiltered air to
enter the engine if not properly seated.
6. Install the air filter housing cover.
7. Engage the clamps to secure the air filter housing cover to the air filter
housing.
CHANGING THE FUEL FILTER
Your vehicle has a lifetime fuel filter that
integrates with the fuel tank. It does not
need regular maintenance or replacement.
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