airbag off FORD ESCAPE 2014 3.G Owners Manual
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Page 13 of 428

The event data recorder in this vehicle
is designed to record such data as:
•How various systems in your vehicle
were operating;
•Whether or not the driver and
passenger safety belts were
buckled/fastened;
•How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
•How fast the vehicle was travelling;
and
•Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note:Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court orderor where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 286).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle’s current
location, travel direction, and speed
(“vehicle travel information”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and the
10
Introduction
Page 14 of 428

vendors it uses to provide you with this
information do not store your vehicle
travel information. For more
information, see Traffic, Directions and
Information, Terms and Conditions.
See SYNC™ (page 286).
CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/
perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account.Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as access Account Manager, please
go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
11
Introduction
Page 37 of 428

The Personal Safety System provides an
improved overall level of frontal crash
protection to front seat occupants and is
designed to help further reduce the risk of
airbag-related injuries. The system is able
to analyze different occupant conditions
and crash severity before activating the
appropriate safety devices to help better
protect a range of occupants in a variety
of frontal crash situations.
Your vehicle's Personal Safety System
consists of:
• Driver and passenger dual-stage airbag
supplemental restraints.
• Front outboard safety belts with
pretensioners, energy management
retractors (first row only), and safety
belt usage sensors.
• Driver’s seat position sensor.
• Front passenger sensing system.
• Passenger airbag off and on indicator
lamp.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning light and
backup tone.
• The electrical wiring for the airbags,
crash sensor(s), safety belt
pretensioners, front safety belt usage
sensors, driver seat position sensor,
front passenger sensing system, and
indicator lights.
How Does the Personal Safety
System Work?
The Personal Safety System can adapt the
deployment strategy of your vehicle’s
safety devices according to crash severity
and occupant conditions. A collection of
crash and occupant sensors provides
information to the restraints controlmodule. During a crash, the restraints
control module may activate the safety
belt pretensioners and may activate either
one or both stages of the dual-stage airbag
supplemental restraints based on crash
severity and occupant conditions.
34
Personal Safety System™
Page 39 of 428

SOS POST-CRASH ALERT
SYSTEM
The system flashes the turn signal lamps
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners.
The horn and lamps will turn off when:
• the hazard control button is pressed
• the panic button (if equipped) is
pressed on the remote entry
transmitter, or
• your vehicle runs out of power.
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Never place your arm or any objects
over an airbag module. Placing your
arm over a deploying airbag can
result in serious arm fractures or other
injuries. Objects placed on or over the
airbag inflation area may cause those
objects to be propelled by the airbag into
your face and torso causing serious injury.
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.
E151127
The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
• driver and passenger airbag modules.
• front passenger sensing system.
· crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 42).
Proper Driver and Front Passenger
Seating Adjustment
WARNING
National Highway Traffic Safety
Administration (NHTSA)
recommends a minimum distance
of at least 10 inches (25 centimeters)
between an occupant’s chest and the
driver airbag module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
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Supplementary Restraints System
Page 40 of 428

After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat back, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Children and Airbags
WARNING
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.
E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
KNEE AIRBAG
A driver's knee airbag is located under the
instrument panel. During a crash, the
restraints control module may activate the
driver's knee airbag based on crash severity
and occupant conditions. Under certain
crash and occupant conditions, the driver’s
knee airbag may deploy but the driver’s
front airbag may not activate. As with front
and side airbags, it is important to be
properly seated and restrained to reduce
the risk of death or serious injury.
Make sure the knee airbag is
operating properly. See Crash
Sensors and Airbag Indicator
(page 42).
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with Advanced Restraints
Systems, children 12 and under
should be properly restrained in a
rear seating position. Failure to follow this
could seriously increase the risk of injury or
death.
Sitting improperly out of position or
with the seatback reclined too far
can take off weight from the seat
cushion and affect the decision of the front
passenger sensing system, resulting in
serious injury or death in a crash.
Always sit upright against your seat
back, with your feet on the floor.
Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger
sensing system which could seriously
increase the risk of injury or death.
37
Supplementary Restraints System
Page 41 of 428

This system works with sensors that are
part of the front passenger’s seat and
safety belt to detect the presence of a
properly–seated occupant and determine
if the front passenger’s frontal airbag
should be enabled (may inflate) or not.
E145987
The front passenger sensing system uses
a passenger airbag off indicator which will
illuminate and stay lit to remind you that
the front passenger frontal airbag is
disabled. The indicator lamp is located in
the center stack of the instrument panel.
Note:When the ignition is first turned on,
the passenger airbag off light will illuminate
for a short period of time to confirm it is
functional.
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger’s frontal airbag when the
front passenger seat is unoccupied, or a
rear facing infant seat, a forward-facing
child restraint, or a booster seat is
detected. Even with this technology,
parents are STRONGLY encouraged to
always properly restrain children in the rear
seat. The sensor also turns off the
passenger front airbag and seat-mounted
side airbag when the passenger seat is
empty.• When the front passenger sensing
system disables (will not inflate) the
front passenger frontal airbag, the
passenger airbag status indicator will
illuminate and stay lit to remind you
that the front passenger frontal airbag
is disabled.
• If the child restraint has been installed
and the passenger airbag status
indicator does not illuminate, then turn
the vehicle off, remove the child
restraint from the vehicle and reinstall
the restraint following the child
restraint manufacturer’s instructions.
The front passenger sensing system is
designed to enable (may inflate) the front
passenger’s frontal airbag anytime the
system senses that a person of adult size
is sitting properly in the front passenger
seat.
• When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the
passenger airbag status indicator will
not illuminate.
If a person of adult size is sitting in the front
passenger's seat, but the passenger airbag
status indicator lamp is lit, it is possible
that the person is not sitting properly in the
seat. If this happens:
• Turn the vehicle off and ask the person
to place the seatback in the full upright
position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person's legs comfortably extended.
• Restart the vehicle and have the person
remain in this position for about two
minutes. This will allow the system to
detect that person and enable the
passenger’s frontal airbag.
• If the passenger airbag status indicator
lamp remains lit even after this, the
person should be advised to ride in the
rear seat.
38
Supplementary Restraints System
Page 42 of 428

Passenger airbag Passenger airbag status
indicator Occupant
Disabled Unlit Empty
Disabled Lit Child
Enabled Unlit Adult
Note:When the passenger airbag status
indicator lamp is illuminated, the passenger
side airbag (seat mounted) may be disabled
to avoid the risk of airbag deployment
injuries.
After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
• Objects lodged underneath the seat
• Objects between the seat cushion and
the center console
• Objects hanging off the seatback
• Objects stowed in the seatback map
pocket
• Objects placed on the occupant's lap
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat
• Rear passenger feet and knees resting
or pushing on the seatThe conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the passenger
sensing system. The person in the front
passenger seat may appear heavier or
lighter due to the conditions described in
the list above.
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 42).
If the airbag readiness lamp is lit, do
the following:
The driver or adult passengers should
check for objects that lodged underneath
the front passenger seat, or cargo
interfering with the seat.
If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
• Pull the vehicle over.
• Turn the vehicle off.
• Driver or adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction(s) (if found).
• Restart the vehicle.
39
Supplementary Restraints System
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1 2 3
4
5
6 7 8 9 101112 13 14 15
E142800
Odometer
Located in the bottom of the information
display, it registers the accumulated
distance your vehicle has traveled.
Outside Air Temperature
Shows the outside air temperature.
Trip Computer
See Trip Computer (page 90).
Vehicle Settings and Personalization
See General Information (page 88).
Engine Coolant Temperature
Gauge
WARNING
Never remove the coolant reservoir
cap while the engine is running or hot.
At normal operating temperature, the
needle will remain in the center section.
Note:Do not restart the engine until the
cause of overheating has been resolved.
If the needle enters the red section, the
engine is overheating. Stop the engine,
switch the ignition off and determine the
cause once the engine has cooled down.
See Engine Coolant Check (page 212).
Fuel Gauge
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The fuel gauge may
vary slightly when your vehicle is moving
or on a gradient. The arrow adjacent to the
fuel pump symbol indicates on which side
of the vehicle the fuel filler door is located.
A low fuel reminder will be triggered when
the fuel gauge needle is at 1/ 16th or
vehicles equipped with a DTE (Drive To
Empty) is at 35 miles (60km), whichever
occurs first.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will illuminate when you start your
vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.
Note:Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
Airbag - Front
If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
84
Instrument Cluster
Page 233 of 428

WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision.
For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
• Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system.
Clean the instrument panel and cluster
lens with a clean, damp, white cotton
cloth, then use a clean and dry white
cotton cloth to dry these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Be certain to wash or wipe your hands
clean if you have been in contact with
certain products such as insect
repellent and suntan lotion in order to
avoid possible damage to the interior
painted surfaces.
• Do not use household or glass cleaners
as these may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Damage may not be covered by your
warranty.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean,
white, cotton cloth.
2. Wipe the surface with a damp, clean,
white cotton cloth. For more thorough
cleaning, use a mild soap and water
solution. If the spot cannot be
completely cleaned by this method,
the area may be cleaned using a
commercially available cleaning
product designed for automotive
interiors.
3. If necessary, apply more soap and
water solution or cleaning product to
a clean, white, cotton cloth and press
the cloth onto the soiled area. Allow
this to set at room temperature for 30
minutes.
230
Vehicle Care
Page 305 of 428
![FORD ESCAPE 2014 3.G Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se FORD ESCAPE 2014 3.G Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se](/img/11/4872/w960_4872-304.png)
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 35). Important information about
airbag deployment is in this chapter.
See Roadside Emergencies (page 186).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On
1. Press the phone button to enter the
phone menu.
2. Scroll to select 911 Assist.
3. Press OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On and Off.
5. Press OK when the desired option
appears in the radio display.Set On or
Set Off appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
302
SYNC™