eps FORD ESCAPE 2016 3.G Owner's Manual

GCW (Gross Combined Weight)
- is the Gross Vehicle Weight plus
the weight of the fully loaded
trailer.
GCWR (Gross Combined
Weight Rating) - is the maximum
allowable weight of the vehicle
and the loaded trailer, including
all cargo and passengers, that the
vehicle can handle without risking
damage. (Important: The towing
vehicle ’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle. The
Gross Combined Weight must
never exceed the Gross
Combined Weight Rating.
Maximum Loaded Trailer
Weight -
is the highest possible
weight of a fully loaded trailer the
vehicle can tow. It assumes a
vehicle with mandatory options,
driver and front passenger weight
(150 pounds [68 kilograms]
each), no cargo weight (internal
or external) and a tongue load of
10– 15% (conventional trailer) or
king pin weight of 15– 25% (fifth
wheel trailer). Consult an
authorized dealer (or the RV and
Trailer Towing Guide available at
an authorized dealer) for more
detailed information. Tongue Load or Fifth Wheel
King Pin Weight -
refers to the
amount of the weight that a trailer
pushes down on a trailer hitch.
Examples:
For a 5000 pound
(2268 kilogram) conventional
trailer, multiply 5000 by 0.10 and
0.15 to obtain a proper tongue
load range of 500 to 750 pounds
(227 to 340 kilograms). For an
11500 pound (5216 kilogram) fifth
wheel trailer, multiply by 0.15 and
0.25 to obtain a proper king pin
load range of 1725 to 2875 pounds
(782 to 1304 kilograms). WARNINGS
Do not exceed the GVWR or
the GAWR specified on the
Safety Compliance Certification
Label. Do not use replacement tires
with lower load carrying
capacities than the original tires
because they may lower the
vehicle ’s GVWR and GAWR
limitations. Replacement tires
with a higher limit than the original
tires do not increase the GVWR
and GAWR limitations. Exceeding any vehicle weight
rating limitation could result
in serious damage to the vehicle
and/or personal injury. Steps for determining the
correct load limit:
176
Escape/Kuga (TM2), enUSA, First Printing Load Carrying

6.
Check that the trailer is level or
slightly nose down toward your
vehicle. If not, adjust the ball
height accordingly and repeat
Steps 2-6.
When the trailer is level or slightly
nose down toward the vehicle:
• Lock the bar tension adjuster
in place.
• Check that the trailer tongue
securely attaches and locks
onto the hitch.
• Install safety chains, lighting,
and trailer brake controls as
required by law or the trailer
manufacturer.
Safety Chains
Note: Never attach safety chains
to the bumper.
Always connect the safety chains
to the hook retainers of your
vehicle hitch.
To connect the trailer ’s safety
chains, cross them under the
trailer tongue and allow enough
slack for turning tight corners. Do
not allow the chains to drag on the
ground. Trailer Brakes WARNING
Do not connect a trailer's
hydraulic brake system
directly to your vehicle's brake
system. Your vehicle may not have
enough braking power and your
chances of having a collision
greatly increase. Electric brakes and manual,
automatic or surge-type trailer
brakes are safe if you install them
properly and adjust them to the
manufacturer's specifications. The
trailer brakes must meet local and
federal regulations.
The rating for the tow vehicle's
braking system operation is at
the gross vehicle weight rating,
not the gross combined weight
rating.
Separate functioning brake
systems are required for safe
control of towed vehicles and
trailers weighing more than
1500 pounds (680 kilograms)
when loaded.
183
Escape/Kuga (TM2), enUSA, First Printing Towing

Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered
services in Canada or the continental
United States. Coverage extends to
vehicles that use public, non-seasonal,
annually traveled roadways. Roadside
Assistance coverage does not extend to
vehicles involved in cross-country driving,
logging, autocross and any other form of
off-road use. Well maintained roads and
surfaces help ensure safe travel for the
supplier, and allow their representatives
to perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to
the dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm
if you are eligible for additional coverage
before you authorize or pay for the service.
Call Ford Roadside Assistance at
1-800-665-2006 for additional
information.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle includes a fuel pump
shutoff feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
Should your vehicle shut off after a
collision, you may restart your vehicle. For
vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable the
fuel pump.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to
switch off the ignition.
2. Press the brake pedal and press the START/STOP
button to switch on the
ignition.
192
Escape/Kuga (TM2), enUSA, First Printing Roadside Emergencies

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
196
Escape/Kuga (TM2), enUSA, First Printing Customer Assistance

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
198
Escape/Kuga (TM2), enUSA, First Printing Customer Assistance

You have limited engine power when in the
fail-safe mode, so drive your vehicle with
caution. Your vehicle will not be able to
maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. Arrange for your vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
Note: Driving your vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible.
AUTOMATIC TRANSMISSION
FLUID CHECK
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 346). Your
transmission does not consume fluid.
However, if the transmission slips, shifts
slowly or if you notice a sign of leaking
fluid, contact an authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components. BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating range;
there is no need to add fluid. If the fluid
levels are outside of the normal operating
range, the performance of the system
could be compromised; seek service from
your authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See Capacities and
Specifications (page 268).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
221
Escape/Kuga (TM2), enUSA, First Printing Maintenance

Install the new bulbs in reverse order from
the steps above. Be sure that the spring
clip is not damaged or detached from the
headlamp assembly during the
replacement procedure.
Replacing HID Headlamp Bulbs (If
Equipped)
The low beam headlamps on your vehicle
use a high intensity discharge source.
These lamps operate at a high voltage.
When the bulb is burned out, the bulb and
starter capsule assembly must be replaced
by your authorized dealer.
Replacing Side Marker Bulbs 1. Remove the bulb socket from the
headlamp assembly by turning it
counterclockwise.
2. Remove the bulb by gently pull the bulb straight out of the socket.
Install the new bulb in reverse order. Replacing Fog, Park and Turn
Signal Bulbs
Fog Lamp
A
Park Lamp
B
Turn Signal lamp
C 1. Remove the screws from the splash
shield at the wheel well to gain access
to the lamp assembly.
228
Escape/Kuga (TM2), enUSA, First Printing MaintenanceE142472 ABC
E142797 E142798

2.
Remove the bulb holder from the lamp
assembly by turning it
counterclockwise.
3. Disconnect the electrical connector.
4. Remove the bulb from the bulb holder
by pulling it straight out.
Install the new bulbs in reverse order from
the steps above.
Replacing Tail, Brake and Turn
Signal Bulbs 1. Make sure the headlamp control is in
the off position and open the liftgate.
2. Remove the two bolt covers using a standard flat tip screwdriver.
3. Remove the two bolts from the lamp assembly.
4. Gently pull the lamp assembly away from the vehicle. 5. Disconnect the electrical connector.
6.
Remove the turn signal bulb or the tail
and brake bulb by turning the bulb
socket counterclockwise. Gently pull
the bulb straight out of the socket.
Install the new bulb in reverse order.
Replacing Reverse Lamp Assembly
For bulb replacement, see your authorized
dealer.
229
Escape/Kuga (TM2), enUSA, First Printing MaintenanceE142799 2
3
E142473 E142475

Replacing License Plate Lamp Bulb
1. Carefully release the spring clip.
2. Remove the lamp.
3. Remove the bulb.
Reverse steps to reinstall bulb.
Replacing High-Mount Brake Lamp
Bulb
Your vehicle is equipped with an LED
center high-mount stop lamp located in
the spoiler. It is designed to last the life of
the vehicle. If replacement is required, see
your authorized dealer.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized
“D.O.T.” for
North America to ensure lamp
performance, light brightness and pattern
and safe visibility. The correct bulbs will
not damage the lamp assembly or void the
lamp assembly warranty and will provide
quality bulb burn time. Trade number
Function
9005LL
Headlamps high beam (Halogen)
H1
* Headlamps high beam (HID)
H11LL
Headlamp low beam (Halogen)
D3S
* Headlamp low beam (HID)
168
Sidemarker - front
WY5W
Park lamp - front (HI Series)
194
Park lamp - front (Low Series)
WY21W
Turn lamp - front (HI Series)
W21W
Turn lamp - front (Low Series)
H10 (9145)
Fog lamps
3157K
Tail/brake lamp
T20
Turn lamp - rear
921
Backup lamp
W5W
License plate lamp
230
Escape/Kuga (TM2), enUSA, First Printing Maintenance3
2
1
E72789

10. Remove the lug nuts with the lug
wrench.
Note: If equipped with full wheel covers
with exposed wheel nuts, remove the wheel
nuts prior to removing the wheel cover or
damage to the wheel cover may occur.
11. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered.
12. Lower the wheel by turning the jack handle counterclockwise. 13.
Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page
266).
Stowing the flat tire
1. Put the jack and lug wrench away. Make sure the jack is fastened so it
does not rattle when you drive.
2. Unblock the wheels.
3. Stow the flat tire on the floor in the cargo area. Secure with the flat tire
retainer strap by following the next
steps: 4. Locate the cargo tie-down near the
seatback. Push the loop of the retainer
strap through the tie-down. Thread the
non-loop end through the loop. 265
Escape/Kuga (TM2), enUSA, First Printing Wheels and TiresE162190 12
3
4
5
E75442 E142906 E157926