service reset FORD ESCAPE 2017 3.G User Guide

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
423
Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)

When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each oil
change. See (page 89).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed one year or 10000 miles
(16000 kilometers) between oil change
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
438
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 241). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km) Replace accessory drive belt(s).
4
Replace timing belt (1.6L engine).
Change the PTU and rear axle fluid. See
Special Oper-
ating Conditions Scheduled Maintenance (page 443).
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
442
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the
message appearing in your information
display, prompting you to change your oil.
•
Example 1: The message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile
(48000-kilometer) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30000 miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (AWD).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change the PTU and rear axle fluid (AWD). See Axle and
PTU Maintenance under
Exceptions.
Replace spark plugs.
Every 60000 miles (96000
km) Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.*
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
443
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change the PTU and rear axle fluid (AWD). See Axle and
PTU Maintenance under Exceptions.
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature. Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter. *
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.**
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change the PTU and rear axle fluid (AWD). See Axle and
PTU Maintenance under
Exceptions.
* This is an optional feature.
** Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine
Oil Check (page 241). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
444
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

Climate Control............................................104
Collision Warning System.........................192
PRINCIPLE OF OPERATION........................... 192
Coolant Check See: Engine Coolant Check............................ 243
Crash Sensors and Airbag Indicator........42
Creating a MyKey
...........................................50
Programming or Changing Configurable
Settings................................................................ 51
Cross Traffic Alert.........................................187 False Alerts........................................................... 190
Switching the System Off and On...............190
System Errors...................................................... 190
System Lights, Messages and Audible Alerts.................................................................. 189
System Limitations........................................... 190
Using the System................................................ 187
Cruise Control.................................................68 Principle of Operation....................................... 174
Type One................................................................. 68
Type Two................................................................. 68
Cruise control See: Using Cruise Control................................. 174
Customer Assistance
..................................218
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................74 Type 1 - Conventional
(Non-Configurable)........................................ 74
Type 2 - Configurable.......................................... 74
Digital Radio
...................................................321
HD Radio Reception and Station
Troubleshooting............................................ 322
Direction Indicators
........................................76
Driver Alert......................................................180
Using Driver Alert............................................... 180
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids
.....................................................180
Driving Hints..................................................209
Driving Through Water................................210 DRL
See: Daytime Running Lamps......................... 74
E
Eco Mode
..........................................................191
Resetting Eco Mode............................................ 191
Type 1........................................................................\
191
Type 2 and 3.......................................................... 191
Economical Driving
.....................................209
Electric Parking Brake.................................154 Applying the Electric Parking brake.............154
Battery With No Charge................................... 156
Parking On a Hill (Vehicles With a Manual Transmission) ................................................ 154
Releasing the Electric Parking Brake...........155
Emission Control System...........................141 On-Board Diagnostics (OBD-II).................... 142
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 142
End User License Agreement.................456 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 456
Engine Block Heater.....................................131 Using the Engine Block Heater...................... 132
Engine Coolant Check................................243 Adding Coolant................................................... 243
Coolant Change................................................. 245
Engine Coolant Temperature Management.................................................. 246
Fail-Safe Cooling............................................... 245
Recycled Coolant............................................... 244
Severe Climates................................................. 245
Engine Immobilizer See: Passive Anti-Theft System..................... 63
Engine Oil Check
...........................................241
Adding Engine Oil............................................... 241
Engine Oil Dipstick - 1.5L EcoBoost™..................................................241
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L..................................................................241
Engine Specifications - 1.5L EcoBoost™.................................................294
Drivebelt Routing............................................... 294
Engine Specifications - 2.0L EcoBoost™.................................................294
Drivebelt Routing............................................... 295
475
Escape/Kuga (TM2), enUSA, First Printing Index

Failure to Start.....................................................
130
Guarding Against Exhaust Fumes.................131
Important Ventilating Information................131
Stopping the Engine When Your Vehicle is Moving................................................................. 131
Stopping the Engine When Your Vehicle is Stationary.......................................................... 131
Vehicles with an Ignition Key.......................... 129
Vehicles with Keyless Start............................. 129
Starting and Stopping the Engine..........128 General Information.......................................... 128
Steering............................................................192 Electric Power Steering.................................... 192
Steering Wheel...............................................66
Storage Compartments..............................127
Sunroof See: Moonroof........................................................ 81
Sun Visors..........................................................81 Illuminated Vanity Mirror.................................... 81
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary
.............................................7
SYNC™ 3........................................................365
General Information......................................... 365
SYNC™ 3 Troubleshooting.....................420
SYNC™ Applications and Services
........................................................343
911 Assist............................................................... 343
SYNC Mobile Apps............................................ 345
SYNC™
............................................................327
General Information.......................................... 327
SYNC™ Troubleshooting
..........................357
T
Tailgate See: Manual Liftgate........................................... 57
See: Power Liftgate............................................. 58
Technical Specifications See: Capacities and Specifications............294
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................220
Tire Care
............................................................271
Glossary of Tire Terminology......................... 272
Information About Uniform Tire Quality Grading............................................................... 271
Information Contained on the Tire Sidewall............................................................ 273Temperature A B C.............................................
272
Traction AA A B C................................................ 271
Treadwear.............................................................. 271
Tire Pressure Monitoring System..........285 Changing Tires With a Tire Pressure
Monitoring System....................................... 286
Understanding Your Tire Pressure Monitoring System ...................................... 286
Tires See: Wheels and Tires..................................... 268
Towing a Trailer
............................................203
Load Placement................................................ 203
Towing Points.................................................216 Installing the Recovery Hook.......................... 217
Recovery Hook Location................................... 217
Towing the Vehicle on Four Wheels.............217
Towing the Vehicle on Four Wheels.........................................................208
Emergency Towing........................................... 208
Recreational Towing........................................ 208
Towing.............................................................203
Traction Control............................................158 Principle of Operation....................................... 158
Trailer Sway Control
...................................204
Transmission Code Designation...........300
Transmission..................................................144
Transmission See: Transmission.............................................. 144
Transporting the Vehicle............................216
Trip Computer.................................................92 All Value................................................................... 93
Average Fuel........................................................... 92
Digital Speedo....................................................... 92
Distance to E.......................................................... 92
Instantaneous Fuel.............................................. 92
Resetting the Trip Computer........................... 92
Trip Odometer....................................................... 92
Trip Timer................................................................ 92
U
Under Hood Overview - 1.5L EcoBoost™.................................................238
Under Hood Overview - 2.0L EcoBoost™.................................................239
Under Hood Overview - 2.5L...................240
Unique Driving Characteristics................133
481
Escape/Kuga (TM2), enUSA, First Printing Index