tow FORD ESCAPE 2017 3.G Repair Manual

Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
Satellite acquiring
signal\b
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 408).
Note: HD Radio broadcasts are not
available in all markets.
387
Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3
(If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics*.
• Hood deflector*.
• Side window deflectors.
• Splash guards.
• Spoiler winglets.
Interior Style
• Door sill plates.
• Floor mats.
• Interior light kit.
• Seat covers*. Lifestyle
•
Ash cup or smoker's packages.
• Camping tent*.
• Car cover*.
• Cargo area protector.
• Cargo cover.
• Cargo net*.
• Cargo shade.
• Soft cargo organizers.
• Roof racks and carriers*.
• Roof rails and crossbars.
• Recovery hook (towing eye).
• Tablet cradle*.
• Trailer towing accessories.
Peace of Mind
• Bumper mounted warning sensors*.
• Hitch scan*.
• Keyless entry keypad.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
433
Escape/Kuga (TM2), enUSA, First Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH FORD
PROTECT.
Ford Protect (U.S. Only)
Ford Protect means peace of mind. It’
s the
extended service plan backed by Ford
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage.
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Extended
Service Plan. With Ford Protect you
minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Ford Protect with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect is honored by all authorized
Ford dealers in the U.S., Canada and
Mexico.
That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we
’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
Less Cost to Properly Maintain Your
Vehicle
Ford Protect also offers a Premium
Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about the cost of
your vehicle ’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
435
Escape/Kuga (TM2), enUSA, First Printing Extended Service Plan (ESP)

•
Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford ESP has to offer
while paying over time. You are
pre-approved with no credit check or
hassles. To learn more, call our Ford
Protect Extended Service Plan specialists
at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
• Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits. There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note:
Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
436
Escape/Kuga (TM2), enUSA, First Printing Extended Service Plan (ESP)

When to expect the message prompting you to change your oil
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (AWD).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
441
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the
message appearing in your information
display, prompting you to change your oil.
•
Example 1: The message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile
(48000-kilometer) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30000 miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (AWD).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change the PTU and rear axle fluid (AWD). See Axle and
PTU Maintenance under
Exceptions.
Replace spark plugs.
Every 60000 miles (96000
km) Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.*
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
443
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

4
4WD
See: Four-Wheel Drive..................................... 148
A
A/C See: Climate Control......................................... 104
About This Manual...........................................7
ABS See: Brakes............................................................ 153
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 153
Accessories....................................................433 Exterior Style....................................................... 433
Interior Style........................................................ 433
Lifestyle................................................................. 433
Peace of Mind..................................................... 433
Accessories See: Replacement Parts
Recommendation............................................. 11
ACC See: Using Adaptive Cruise Control.............175
Active Park Assist.........................................165 Deactivating the Active Park Assist
Feature.............................................................. 169
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist............................... 165
Troubleshooting the System.......................... 169
Adjusting the Headlamps
..........................251
Horizontal Aim Adjustment........................... 253
Vertical Aim Adjustment.................................. 251
Adjusting the Steering Wheel...................66
Airbag Disposal
...............................................43
Air Conditioning See: Climate Control......................................... 104
Air Filter See: Changing the Engine Air Filter.............259
Alarm See: Anti-Theft Alarm........................................ 65
Ambient Lighting.............................................77
Anti-Theft Alarm
............................................65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 65
Appendices....................................................456 Apps.................................................................406
........................................................................\
......... 406
SiriusXM Traffic and Travel Link................... 407
Audible Warnings and Indicators.............87 Automatic Transmission Warning
Chime.................................................................. 88
Engine On Warning Chime................................ 87
Headlamps On Warning Chime..................... 88
Key in Ignition Warning Chime......................... 87
Keyless Warning Alert ........................................ 87
Parking Brake On Warning Chime.................88
Audio Control
..................................................66
Type One.................................................................. 67
Type Two................................................................. 67
Audio System
.................................................312
General Information........................................... 312
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................318
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................315
Audio Unit - Vehicles With: AM/FM/ CD....................................................................313
Audio Unit - Vehicles With: Premium AM/FM/CD...................................................319
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................320
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 73
Automatic Climate Control......................105 Temperature Control......................................... 107
Automatic High Beam Control
..................75
Activating the System......................................... 75
Manually Overriding the System.................... 76
Automatic Transmission
...........................144
Brake-Shift Interlock Override....................... 146
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 147
SelectShift Automatic ™
Transmission................................................... 145
Transmission Selector Positions.................. 144
Automatic Transmission Fluid Check.............................................................247
Auto-Start-Stop............................................133 Disabling Auto StartStop................................ 134
Enabling Auto StartStop.................................. 133
Autowipers.......................................................69
473
Escape/Kuga (TM2), enUSA, First Printing Index

Engine Specifications - 2.5L....................295
Drivebelt Routing............................................... 296
Entertainment..............................................383 AM/FM Radio...................................................... 384
Apps........................................................................\
392
Bluetooth Stereo or USB................................. 391
CD........................................................................\
... 390
HD Radio ™ Information (If
Available)......................................................... 387
SIRIUS® Satellite Radio (If Activated)........................................................ 385
Sources................................................................. 384
Supported Media Players, Formats and Metadata Information................................ 392
USB Ports............................................................. 392
Environment......................................................14
EPB See: Electric Parking Brake............................. 154
Essential Towing Checks..........................206 Before Towing a Trailer.................................... 207
Hitches.................................................................. 206
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 207
Safety Chains...................................................... 206
Trailer Brakes...................................................... 206
Trailer Lamps...................................................... 206
When Towing a Trailer...................................... 207
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................435 EXTENDED SERVICE PLAN (CANADA
ONLY)............................................................... 436
Ford Protect (U.S. Only)................................. 435
Exterior Mirrors................................................79
Blind Spot Monitor.............................................. 80
Fold-Away Exterior Mirrors.............................. 80
Heated Exterior Mirrors...................................... 80
Integrated Blind Spot Mirrors.......................... 80
Memory Mirrors.................................................... 80
Power Exterior Mirrors........................................ 79
F
Fastening the Seatbelts..............................28 How to Extract Seatbelts in the Rear
Outboard Positions........................................ 30
Seatbelt Locking Modes.................................... 29Using Seatbelts During Pregnancy................28
Floor Mats
.......................................................210
Fog Lamps - Front See: Front Fog Lamps......................................... 76
Ford Credit
..........................................................11
US Only...................................................................... 11
Four-Wheel Drive
.........................................148
Principle of Operation....................................... 148
Front Fog Lamps............................................76
Front Parking Aid
..........................................162
Obstacle Distance Indicator........................... 163
Front Passenger Sensing System.............37
Fuel and Refueling.......................................135
Fuel Consumption
.......................................140
Calculating Fuel Economy.............................. 140
Filling the Fuel Tank.......................................... 140
Fuel Filler Funnel Location........................136
Fuel Quality.....................................................136 Choosing the Right Fuel................................... 136
Fuel Shutoff
....................................................213
Fuses.................................................................225
Fuse Specification Chart
...........................225
Luggage Compartment Fuse Panel.............231
Passenger Compartment Fuse
Panel
.................................................................. 228
Power Distribution Box.................................... 225
Pre-Fuse Box....................................................... 225
G
Garage Door Opener See: Universal Garage Door Opener...........120
Gauges...............................................................83 Engine Coolant Temperature Gauge............84
Fuel Gauge............................................................. 84
Information Display............................................. 83
General Information on Radio Frequencies...................................................44
Intelligent Access................................................. 44
General Maintenance Information........437 Multi-Point Inspection..................................... 439
Owner Checks and Services......................... 438
Protecting Your Investment........................... 437
Why Maintain Your Vehicle?.......................... 437
Why Maintain Your Vehicle at Your Dealership?..................................................... 437
Getting Assistance Outside the U.S. and Canada...........................................................221
476
Escape/Kuga (TM2), enUSA, First Printing Index

Normal Scheduled Maintenance..........440
Intelligent Oil-Life Monitor™........................ 440
Normal Maintenance Intervals...................... 441
O
Oil Change Indicator Reset......................242
Oil Check See: Engine Oil Check....................................... 241
Opening and Closing the Hood..............236
Closing the Hood................................................ 237
Opening the Hood............................................. 236
Ordering Additional Owner's Literature......................................................222
Obtaining a French Owner ’s Manual..........223
Overhead Console
........................................127
P
Parking Aids
.....................................................161
Principle of Operation........................................ 161
Passive Anti-Theft System
.........................63
SecuriLock®........................................................... 63
PATS See: Passive Anti-Theft System..................... 63
Perchlorate.........................................................11
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Phone...............................................................393 During a Phone Call.......................................... 396
Making Calls........................................................ 395
Pairing Your Cell Phone for the First Time................................................................... 393
Phone Menu........................................................ 394
Receiving Calls................................................... 396
Smartphone Connectivity.............................. 397
Text Messaging................................................... 397
Post-Crash Alert System...........................216
Power Door Locks See: Locking and Unlocking............................. 53
Power Liftgate
.................................................58
Hands-Free Feature........................................... 60
Obstacle Detection............................................. 60
Opening and Closing the Liftgate.................. 58
Setting the Liftgate Open Height.................. 60
Stopping the Liftgate Movement.................. 60Power Seats
.....................................................115
Power Lumbar....................................................... 117
Power Steering Fluid Check.....................247
Power Windows
..............................................78
Accessory Delay.................................................... 79
Bounce-Back......................................................... 78
One-Touch Down................................................. 78
One-Touch Up....................................................... 78
Window Lock......................................................... 78
Protecting the Environment........................14
R
Rear Parking Aid
.............................................161
Obstacle Distance Indicator........................... 162
Rear Seat Armrest.........................................119
Rear Seats........................................................118 Folding the Seatback......................................... 118
Recline Adjustment............................................ 118
Unfolding the Seatback.................................... 118
Rear Under Floor Storage.........................196 Adjustable Load Floor...................................... 196
Cargo Management System.......................... 196
Rear View Camera.........................................171 Using the Rear View Camera System...........171
Rear View Camera See: Rear View Camera..................................... 171
Rear Window Wiper and Washers............71 Rear Window Washer.......................................... 71
Rear Window Wiper.............................................. 71
Recommended Towing Weights...........204
Refueling..........................................................137 System Warnings................................................ 139
Remote Control..............................................45 Car Finder................................................................ 47
Integrated Keyhead Transmitter.................... 45
Intelligent Access Key......................................... 45
Memory Feature................................................... 48
Remote Start.......................................................... 47
Replacing the Battery......................................... 46
Sounding the Panic Alarm................................ 47
Remote Start..................................................110 Automatic Settings.............................................. 111
Removing a Headlamp
..............................253
Repairing Minor Paint Damage..............265
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
479
Escape/Kuga (TM2), enUSA, First Printing Index

Failure to Start.....................................................
130
Guarding Against Exhaust Fumes.................131
Important Ventilating Information................131
Stopping the Engine When Your Vehicle is Moving................................................................. 131
Stopping the Engine When Your Vehicle is Stationary.......................................................... 131
Vehicles with an Ignition Key.......................... 129
Vehicles with Keyless Start............................. 129
Starting and Stopping the Engine..........128 General Information.......................................... 128
Steering............................................................192 Electric Power Steering.................................... 192
Steering Wheel...............................................66
Storage Compartments..............................127
Sunroof See: Moonroof........................................................ 81
Sun Visors..........................................................81 Illuminated Vanity Mirror.................................... 81
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary
.............................................7
SYNC™ 3........................................................365
General Information......................................... 365
SYNC™ 3 Troubleshooting.....................420
SYNC™ Applications and Services
........................................................343
911 Assist............................................................... 343
SYNC Mobile Apps............................................ 345
SYNC™
............................................................327
General Information.......................................... 327
SYNC™ Troubleshooting
..........................357
T
Tailgate See: Manual Liftgate........................................... 57
See: Power Liftgate............................................. 58
Technical Specifications See: Capacities and Specifications............294
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................220
Tire Care
............................................................271
Glossary of Tire Terminology......................... 272
Information About Uniform Tire Quality Grading............................................................... 271
Information Contained on the Tire Sidewall............................................................ 273Temperature A B C.............................................
272
Traction AA A B C................................................ 271
Treadwear.............................................................. 271
Tire Pressure Monitoring System..........285 Changing Tires With a Tire Pressure
Monitoring System....................................... 286
Understanding Your Tire Pressure Monitoring System ...................................... 286
Tires See: Wheels and Tires..................................... 268
Towing a Trailer
............................................203
Load Placement................................................ 203
Towing Points.................................................216 Installing the Recovery Hook.......................... 217
Recovery Hook Location................................... 217
Towing the Vehicle on Four Wheels.............217
Towing the Vehicle on Four Wheels.........................................................208
Emergency Towing........................................... 208
Recreational Towing........................................ 208
Towing.............................................................203
Traction Control............................................158 Principle of Operation....................................... 158
Trailer Sway Control
...................................204
Transmission Code Designation...........300
Transmission..................................................144
Transmission See: Transmission.............................................. 144
Transporting the Vehicle............................216
Trip Computer.................................................92 All Value................................................................... 93
Average Fuel........................................................... 92
Digital Speedo....................................................... 92
Distance to E.......................................................... 92
Instantaneous Fuel.............................................. 92
Resetting the Trip Computer........................... 92
Trip Odometer....................................................... 92
Trip Timer................................................................ 92
U
Under Hood Overview - 1.5L EcoBoost™.................................................238
Under Hood Overview - 2.0L EcoBoost™.................................................239
Under Hood Overview - 2.5L...................240
Unique Driving Characteristics................133
481
Escape/Kuga (TM2), enUSA, First Printing Index