Repair FORD ESCAPE 2018 User Guide

•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER WARNING: Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off. WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment.
If you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle
(page 221).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
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Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 142).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
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PRINCIPLE OF OPERATION
This system is a proactive system. It has
the ability to anticipate wheel slip and
transfer torque to the rear wheels before
slip occurs. Even when wheel slip is not
present, the system is continuously making
adjustments to the torque distribution, in
an attempt to improve straight line and
cornering behavior, both on and off road.
The system automatically turns on every
time you switch the ignition on.
All components of the system are sealed
and do not require maintenance.
USING FOUR-WHEEL DRIVE
Note:
When a system malfunction is
present, a warning message will be
displayed in the information display. See
General Information (page 93). This
means the system is not functioning
correctly and has defaulted to front-wheel
drive only. Have your vehicle checked by an
authorized dealer.
Note: A message will be displayed in the
information display when the system
overheats and switches to front-wheel drive.
This condition may occur if you operate your
vehicle in extreme high load conditions or
with excessive wheel slip, (i.e. deep sand).
To resume four-wheel drive function as soon
as possible, stop your vehicle in a safe
location and switch the ignition off. After
the system cools and normal four-wheel
drive functionality resumes, a message will
be displayed for approximately five seconds.
Note: If a warning message appears in the
information display when using the spare
tire, it should turn off after reinstalling the
repaired or replaced road tire and you switch
the ignition on. Note:
It is recommended that you reinstall
the repaired tire or replace the tire as soon
as possible. Major dissimilar tire sizes
between the front and rear axles could
cause system damage or default the system
to front-wheel drive.
The system gives your vehicle some limited
off-road capabilities. Operating your
vehicle in conditions other than moderate
sand, snow, mud or rough roads could
subject it to excessive stress and heat
which could result in system damage. This
will not be covered by your vehicle
warranty. A graphic will be displayed in the
information display to advise you of the
power distribution between the front and
rear wheels. The more the area is filled the
more power is being distributed to that
wheel.
Driving in Special Conditions With
Four-Wheel Drive
Four-wheel drive vehicles are suitable for
driving on sand, snow, mud and rough
roads and have operating characteristics
that are somewhat different from
conventional vehicles, both on and off the
freeway.
Note:
It may be useful to switch Traction
control off. This allows for more wheel spin
and engine torque in certain off road
conditions or if your vehicle becomes stuck.
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(If Equipped)E142669

We recommend that you use caution when
your vehicle has either a high load or device
(i.e. ladder or luggage racks). Any
modifications to your vehicle that raise the
center of gravity may cause your vehicle
to roll over when there is a loss of vehicle
control.
Failure to maintain your vehicle correctly
may void the warranty, increase your repair
cost, reduce vehicle performance and
operational capabilities and adversely
affect you and your passenger's safety. We
recommend you frequently inspect your
vehicle's chassis components when your
vehicle is subject to off road usage.
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Possible Cause
Symptom
Vehicles or objects bordering the space may not be
correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained.
For example, not inflated correctly, improper size, or of
different sizes.
A repair or alteration changes the detection capabilities.
A parked vehicle has a high attachment. For example,
a salt sprayer, snowplow or moving truck bed.
The parking space length or position of parked objects
changes after your vehicle passes the space.
The temperature around your vehicle quickly changes.
For example, driving from a heated garage into the cold,
or after leaving a car wash.
REAR VIEW CAMERA WARNING: The rear view camera
system is a reverse aid supplement device
that still requires the driver to use it in
conjunction with the interior and exterior
mirrors for maximum coverage. WARNING:
Objects that are close
to either corner of the bumper or under the
bumper, might not be seen on the screen
due to the limited coverage of the camera
system. WARNING:
Back up as slow as
possible since higher speeds might limit
your reaction time to stop your vehicle. WARNING:
Use caution when using
the rear video camera and the luggage
compartment door is ajar. If the luggage
compartment door is ajar, the camera will
be out of position and the video image may
be incorrect. All guidelines disappear when
the luggage compartment door is ajar. WARNING:
Use caution when
turning camera features on or off. Make
sure your vehicle is not moving.
The rear view camera system provides a
video image of the area behind your
vehicle.
During operation, lines appear in the
display which represent your vehicle ’s path
and proximity to objects behind your
vehicle.
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Note:
The system may not alert you if a
vehicle quickly passes through the detection
zone.
Blocked Sensors The sensors are behind the rear bumper
on both sides of your vehicle.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
If the sensors are blocked, a message may
appear in the information display. See
Information Messages (page 96). The
alert indicators remain illuminated but the
system does not alert you.
System Errors
If the system detects a fault, a warning
lamp illuminates and a message displays.
See
Information Messages (page 96).
Switching the System Off and On
You can switch the system off using the
information display. See
General
Information (page 93). When you switch
the system off, a warning lamp illuminates
and a message displays. When you switch
the system on or off, the alert indicators
flash twice.
Note: The system remembers the last
setting when you start your vehicle. Note:
The system may not correctly operate
when towing a trailer. For vehicles with a
trailer tow module and tow bar approved
by us, the system turns off when you attach
a trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
To permanently switch the system off,
contact an authorized dealer.
CROSS TRAFFIC ALERT
(If
Equipped) WARNING:
Do not use the cross
traffic alert system as a replacement for
using the interior and exterior mirrors or
looking over your shoulder before reversing
out of a parking space. The cross traffic
alert system is not a replacement for
careful driving. WARNING:
The system may not
operate properly during severe weather
conditions, for example snow, ice, heavy
rain and spray. Always drive with due care
and attention. Failure to take care may
result in a crash.
The system is designed to alert you of
vehicles approaching from the sides when
you shift into reverse (R).
Using the Cross Traffic Alert
System
The system is designed to detect vehicles
that approach with a speed up to
37 mph
(60 km/h). Coverage decreases when the
sensors are partially, mostly or fully
obstructed. Slowly reversing helps increase
the coverage area and effectiveness.
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Zone coverage also decreases when
parking at narrow angles. The sensor on
the left-hand side is mostly obstructed and
zone coverage on that side is severely
reduced.
System Lights, Messages and
Audible Alerts
When the system detects a vehicle, an
indicator illuminates in the exterior mirror
on the side the approaching vehicle is
coming from. A tone sounds and a
message appears in the information
display.
Note:
In exceptional conditions, the system
could alert you even when there is nothing
in the detection zone, for example a vehicle
passing in the distance.
Blocked Sensors The sensors are behind the rear bumper
on both sides of your vehicle. Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
If the sensors are blocked, a message may
appear in the information display when
you shift into reverse (R). See
Information Messages (page 96).
System Limitations
The system may not correctly operate
when any of the following occur:
• The sensors are blocked.
• Adjacently parked vehicles or objects
are obstructing the sensors.
• Vehicles approach at speeds greater
than
37 mph (60 km/h).
• The vehicle speed is greater than 7 mph
(12 km/h)
.
• You reverse out of an angled parking
space.
System Errors
If the system detects a fault a message
displays. See General Information (page
93
).
Switching the System Off and On
You can temporarily switch the system off
using the information display. See
General
Information (page 93). When you switch
system off, a message displays. See
Information Messages (page 96).
Note: The system turns on each time you
switch the ignition on and you shift into
reverse (R). If you temporarily switch the
system off, it turns on the next time you
switch the ignition on.
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2. Set your vehicle parking brake.
3. Place the automatic transmission in
park (P).
4. Place wheel chocks in front and back of the trailer wheels. Chocks are not
included with your vehicle.
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
Note: Disconnect the wiring to the trailer
before backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after
removing the trailer from the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than
6 in (15 cm) above the bottom
edge of the rear bumper.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required. TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in position
N. If
you cannot move the transmission into
N
, you may need to override it. See
Transmission (page 151).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). WARNING:
If your vehicle has a
steering wheel lock make sure the ignition
is in the accessory or on position when
being towed.
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 108).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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