audio FORD ESCAPE 2018 Repair Manual

Action and description
Menu item
Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Replay
When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
ALERT
Selecting this button allows you to enable and edit alerts. See
Settings (page 423).
Memory Presets
To set a preset, tune to the station then
press and hold one of the memory preset
buttons. The audio mutes briefly while the
system saves the station and returns once
the station is stored. There are three preset banks available for
SiriusXM. To access additional presets, tap
the preset button. The indicator on the
preset button shows which bank of presets
you are currently viewing.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings
(page 423).
SiriusXM Satellite Radio Reception Factors and Troubleshooting Potential reception issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Satellite radio signal
interference
400
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 423).
Note: HD Radio broadcasts are not
available in all markets.
401
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit:
Website
www.hdradio.com
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen: The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
Note:
There is also an additional feature
for stations that have more than 1 HD
multicast (For example, HD1 or HD2). The
HD logo and Radio text appears as a button.
Pressing this button allows you to cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.
When HD Radio broadcasts are active, you can access the following functions: Action and description
Message
Allows you to save an active channel as a memory preset.
Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.
Presets
Note: As with any station you save, you cannot access the saved station if your vehicle is
outside the station ’s reception area.
402
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3E142616

HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
Reception area
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.
No action required. The recep-
tion issue may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or
blending in and out.
No action required. This is
normal behavior. Wait until the
audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.
403
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

Potential station issues
Action
Cause
Issues
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form.
*
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form.
*
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
HD Radio Technology manufactured under
license from DTS Inc. U.S. and foreign
patents. HD Radio and the HD and HD
Radio logos are proprietary trademarks of
DTS Inc. Ford Motor Company and DTS
Inc. are not responsible for the content sent
using HD Radio technology. Content may
be changed, added or deleted at any time
at the station owner's discretion.
* You can find the form here: Website
http://hdradio.com/stations/feedback
CD
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available: Function
Button
You can use the browse button to select a track.
Browse
Select this button and a small number one displays to indicate
the track is set to repeat.
Repeat
For MP3 CDs, this button allows you to toggle through repeat
off, repeat one track (a small number one displays), and repeat
current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play
in random order.
Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
404
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.
The following buttons are available for Bluetooth and USB: Function
Button
Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).
Repeat
Play the tracks in random order.
Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
To get more information about the
currently playing track, press the cover art
or Info button. For some devices, SYNC 3 is able to
provide 30-second skip buttons when you
listen to audio books or podcasts. These
buttons allow you to skip forward or
backward within a track.
While playing audio from a USB device you
can look for certain music by selecting the
following: Function
Button
If available, displays the list of tracks in the
Now Playing playlist.
Browse
This option, which is available under
browse, allows you to play all tracks or to
filter the available media into one of the
below categories.
New Search
Play All
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
405
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

Function
Button
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Ports The USB ports are in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as Pandora or iHeartRadio
through a USB or Bluetooth enabled
device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 420). Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
406
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3E211463

Map Mode
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D
city maps show detailed outlines of
buildings, visible land use, landscape
features, and detailed railroad
infrastructure for the most essential cities
around the globe.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourism value.
3D city models are complete 3D models
of entire city areas including navigable
roads, parks, rivers and rendered buildings.
3D landmarks and city models appear in
3D map mode only. Coverage of these
varies and improves with updated map
releases.
Select the zoom in icon to see a
closer view of the map.
Select the zoom out icon to see
a farther away view of the map.
You can adjust the view in preset
increments. You can also pinch to zoom in
or out of the map.
The information bar tells you the names
of streets, cities or landmarks as you hover
over them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on
the right hand side of the screen. You can
choose from the following options: Heading up (2D map) This
always shows the direction of
forward travel to be upward on
the screen. This view is available
for map scales up to
3 mi (5 km). North up (2D map)
always
shows the northern direction to
be upward on the screen. 3D map mode
provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map. Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle
’s
current location. Mute:
Press to mute the audio
navigation guidance. Press the
button again to un-mute the
guidance. Points of Interest (POI)
grouping icon: You can choose
up to three POI icons to display
on the map. If the chosen POIs
are located close together or are
at the same location a box is used to
display a single category icon instead of
repeating the same icon, in order to reduce
clutter. When you select the box on the
map, a pop-up appears indicating how
many POIs are in this location. Select the
pop up to see a list of the available POIs.
You can scroll through and select POIs
from this list.
If your vehicle is low on charge or fuel,
station icons automatically display on the
map.
413
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3E207752 E207753 E207750 E207749 E207748 E207751 E251780 E251779 E207754

Sound Settings
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only. Action and Description
Menu Item
For some USB devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some USB devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
424
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

Action and Description
Menu Item
Text Messaging
You can then select: No sound plays when a message comes to your phone.
No Alert
(Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new
message.
Voice Readout
You can enable and disable the following options as well: Action and Description
Menu Item
When enabled, vehicle audio (such as radio or apps) is muted for the
duration of the phone call even when the phone call is in privacy.
Mute Audio in
Privacy
When enabled, an alert displays that your phone is roaming when
you attempt to place a call.
Roaming
Warning
When enabled, a message displays when the battery on your phone
is running low.
Low Battery
Notification
911 Assist
Note: This service is only available in the
United States and Canada. Select this button to modify the on or off
setting for this feature. If the mobile
phone
’s contacts have been downloaded,
you can adjust the following option: Action and Description
Menu Item
You can select up to two numbers from your mobile device's phone-
book as emergency contacts for quick access at the end of the 911
Assist call process.
Set Emergency
Contacts
Radio
This button is available if a Radio source
such as AM or FM is the active media
source. Pressing the button allows you to
access the following features:
428
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3