pairing phone FORD ESCAPE 2019 User Guide

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
433
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

Motorcraft Parts - 1.5L
EcoBoost™.................................................303
Motorcraft Parts - 2.0L EcoBoost™................................................304
Motorcraft Parts - 2.5L..............................305
MyKey – Troubleshooting...........................58
MyKey ™.............................................................55
Principle of Operation........................................ 55
N
Navigation.....................................................406 cityseeker............................................................... 413
Destination Mode............................................. 408
Map Mode............................................................ 406
Navigation Map Updates................................. 414
Navigation Menu.................................................. 411
SiriusXM Traffic and Travel Link.................... 414
SYNC AppLink..................................................... 413
Waypoints.............................................................. 412
Normal Scheduled Maintenance...........451 Intelligent Oil-Life Monitor™......................... 451
Normal Maintenance Intervals..................... 452
O
Oil Change Indicator Reset......................250
Oil Check See: Engine Oil Check...................................... 249
Opening and Closing the Hood..............244 Closing the Hood............................................... 245
Opening the Hood............................................. 244
Ordering Additional Owner's Literature.......................................................231
Obtaining a French Owner ’s Manual...........231
Overhead Console........................................133
P
Parking Aids....................................................170 Principle of Operation....................................... 170
Passive Anti-Theft System.........................70 SecuriLock®........................................................... 70
PATS See: Passive Anti-Theft System..................... 70
Perchlorate........................................................13 Personal Safety System
™.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone...............................................................401 During a Phone Call......................................... 404
Making Calls........................................................ 403
Pairing Your Cell Phone for the First Time................................................................... 401
Phone Menu........................................................ 402
Receiving Calls................................................... 404
Smartphone Connectivity............................. 405
Text Messaging.................................................. 405
Post-Crash Alert System..........................224
Power Door Locks See: Locking and Unlocking............................ 60
Power Liftgate.................................................67 Hands-Free Feature............................................ 69
Obstacle Detection............................................. 69
Opening and Closing the Liftgate.................. 67
Setting the Liftgate Open Height.................. 68
Stopping the Liftgate Movement.................. 68
Switching the Power Liftgate On or Off........................................................................\
. 69
Power Seats
.....................................................121
Adjusting the Lumbar Support...................... 122
Adjusting the Seat Backrest........................... 122
Adjusting the Seat Cushion............................. 122
Adjusting the Seat Height................................ 122
Moving the Seat Backward and Forward.............................................................. 122
Power Steering Fluid Check.....................256
Power Windows.............................................85 Accessory Delay................................................... 86
Bounce-Back......................................................... 85
One-Touch Close................................................. 85
One-Touch Open................................................. 85
Rear Window Lock............................................... 85
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 295
R
Rear Parking Aid
............................................170
Obstacle Distance Indicator............................ 171
Rear Seat Armrest........................................133
Rear Seats
.......................................................124
Folding the Seatback........................................ 124
502
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Recline Adjustment...........................................
124
Unfolding the Seatback................................... 124
Rear Under Floor Storage........................204 Adjustable Load Floor..................................... 204
Cargo Management System......................... 204
Rear View Camera.......................................180 Using the Rear View Camera System..........181
Rear View Camera See: Rear View Camera................................... 180
Rear Window Wiper and Washers............77 Rear Window Washer.......................................... 77
Recommended Towing Weights.............212
Refueling..........................................................145 Refueling System Overview............................ 145
Refueling System Warning.............................. 147
Refueling Your Vehicle...................................... 146
Remote Control..............................................50 Car Finder................................................................ 52
Integrated Keyhead Transmitter.................... 50
Intelligent Access Key........................................ 50
Remote Start......................................................... 52
Replacing the Battery.......................................... 51
Sounding a Panic Alarm.................................... 52
Remote Start..................................................116
Automatic Settings............................................. 117
Heated and Cooled Features........................... 117
Last Settings.......................................................... 117
Repairing Minor Paint Damage...............272
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................54
Reporting Safety Defects (Canada Only)...............................................................231
Reporting Safety Defects (U.S. Only)...............................................................231
Roadside Assistance
...................................221
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 222
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 221
Vehicles Sold in the United States: Using Roadside Assistance.................................... 221
Roadside Emergencies...............................221 Roof Racks and Load Carriers
................205
Adjusting the Crossbar.................................... 205
Running-In See: Breaking-In.................................................. 218
Running Out of Fuel.....................................143 Adding Fuel From a Portable Fuel
Container.......................................................... 144
Filling a Portable Fuel Container.................. 144
S
Safety Canopy ™
.............................................47
Safety Precautions........................................141
Satellite Radio
..............................................329
Satellite Radio Electronic Serial Number
(ESN)................................................................ 330
Satellite Radio Reception Factors..............330
SiriusXM Satellite Radio Service.................330
Troubleshooting.................................................. 331
Scheduled Maintenance Record...........455
Scheduled Maintenance..........................448
Seatbelt Extension
........................................39
Seatbelt Height Adjustment......................36
Seatbelt Reminder.........................................37 Belt-Minder™......................................................... 37
Seatbelts...........................................................33 Principle of Operation......................................... 33
Seatbelt Warning Lamp and Indicator Chime...............................................................37
Conditions of operation..................................... 37
Seats..................................................................118
Security..............................................................70
Settings.............................................................417 911 Assist............................................................... 422
Ambient Lighting............................................... 428
Bluetooth............................................................... 419
Clock....................................................................... 419
Display................................................................... 429
General.................................................................. 426
Media Player......................................................... 418
Mobile Apps......................................................... 425
Navigation............................................................ 423
Phone...................................................................... 419
Radio....................................................................... 422
Sound...................................................................... 417
Valet Mode........................................................... 430
Vehicle................................................................... 428
Voice Control...................................................... 430
503
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Transporting the Vehicle...........................225
Trip Computer.................................................98
All Value.................................................................. 98
Average Fuel.......................................................... 98
Digital Speedo...................................................... 98
Distance to E.......................................................... 98
Instantaneous Fuel............................................. 98
Resetting the Trip Computer........................... 98
Trip Odometer....................................................... 98
Trip Timer................................................................ 98
U
Under Hood Overview - 1.5L EcoBoost™.................................................246
Under Hood Overview - 2.0L EcoBoost™..................................................247
Under Hood Overview - 2.5L
...................248
Unique Driving Characteristics................139
Universal Garage Door Opener...............126 HomeLink Wireless Control System............126
USB Port..........................................................332
Using Adaptive Cruise Control................185 Automatic Cancellation................................... 188
Blocked Sensor................................................... 189
Canceling the Set Speed................................. 188
Changing the Set Speed................................. 188
Detection Issues................................................. 188
Following a Vehicle............................................ 186
Hilly Condition Usage....................................... 188
Overriding the Set Speed................................. 187
Resuming the Set Speed................................ 188
Setting the Adaptive Cruise Speed.............186
Setting the Gap Distance................................. 187
Switching Adaptive Cruise Control Off....................................................................... 188
Switching Adaptive Cruise Control On........................................................................\
186
Switching to Normal Cruise Control...........190
System Not Available....................................... 189
Using Cruise Control...................................184 Canceling the Set Speed................................. 185
Changing the Set Speed.................................. 184
Resuming the Set Speed................................. 185
Setting the Cruise Speed................................ 184
Switching Cruise Control Off......................... 185
Switching Cruise Control On.......................... 184Using Four-Wheel Drive
.............................158
Driving in Special Conditions With
Four-Wheel Drive.......................................... 158
Using MyKey With Remote Start Systems..........................................................58
Using Snow Chains......................................291
Using Stability Control
...............................169
Using Summer Tires...................................290
Using SYNC™ With Your Media Player............................................................354
Accessing Your USB Song Library...............358
Bluetooth Devices and System Settings............................................................ 360
Connecting Your Digital Media Player to the USB Port.......................................................... 354
Media Menu Features....................................... 357
Media Voice Commands................................. 355
USB 2..................................................................... 360
Voice Commands for Audio Sources..........361
Using SYNC™ With Your Phone.............337 Accessing Features through the Phone
Menu.................................................................. 342
Accessing Your Phone Settings................... 345
Bluetooth Devices............................................. 346
Making Calls......................................................... 341
Pairing a Phone for the First Time...............338
Pairing Subsequent Phones.......................... 339
Phone Options during an Active Call..........341
Phone Voice Commands................................ 339
Receiving Calls..................................................... 341
System Settings................................................. 347
Text Messaging................................................... 343
Using Traction Control
................................167
Switching the System Off................................ 167
System Indicator Lights and Messages.......................................................... 167
Using a Switch..................................................... 167
Using the Information Display Controls............................................................. 167
Using Voice Recognition
...........................335
Audio Voice Commands................................. 385
Climate Voice Commands............................. 386
Initiating a Voice Session................................ 335
Mobile App Voice Commands...................... 389
Navigation Voice Commands....................... 388
Phone Voice Commands............................... 386
SiriusXM Traffic and Travel Link Voice Commands..................................................... 389
505
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index