interior FORD ESCAPE 2020 Owner's Guide

Trade number
Function
W5W
Rear side marker.
LED
License plate lamp. 1
LED
High-mount brake lamp. 1
1 To replace these lamps, see your authorized dealer.
Interior Lamps Trade number
Function
LED
All interior lamps. 1
1 To replace these lamps, see your authorized dealer.
Note: To replace all instrument panel lights, see your authorized dealer
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Capacities and Specifications

Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses
between words.
• You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button. System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Press the voice button. When
prompted, say:
Action and Description
Voice Command
Provides more detailed interaction and
guidance. (Recommended for first time
users.)
Interaction Mode Standard
Provides less audible interaction and guid-
ance.
Interaction Mode Advanced
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.
To adjust this setting press the voice button, when prompted say: Action and Description
Voice Command
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
Phone Confirmation Off
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
Phone Confirmation On
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- SYNCâ„¢ (If Equipped)E142599

Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 444). Select to adjust climate settings
See
Manual Climate Control
(page 137). Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 454).
Select to use the navigation
system.
See Navigation (page
455). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
466
). Select to adjust system settings.
See
Settings (page 468).
Cleaning the Touchscreen
See
Cleaning the Interior (page 338). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- SYNCâ„¢ 3
(If Equipped) E100027 E283811 E280315 E280315

Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
Display
Select this tile to adjust display settings
like brightness and auto dim.
Charge Settings (If Equipped)
Select this tile to adjust the electric vehicle
charge settings.
Voice Control
Select this tile to adjust voice control
settings like command confirmations and
displayed lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance. Multi Contour Seats
(If Equipped)
Select this tile to adjust the position and
massage function of your multi contour
seats.
Seats
(If Equipped)
Select this tile to adjust the lumbar
function of your seats.
Message Center
(If Equipped)
Select this tile to view vehicle messages.
Personal Profiles
(If Equipped)
Select this tile to adjust recalled memory
features when using personal profiles.
Valet Mode
(If Equipped)
Select this tile to enable and disable valet
mode.
Ambient Lighting
(If Equipped)
Select this tile to change the color or
intensity of the interior lighting.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- SYNCâ„¢ 3
(If Equipped)

When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See
Oil
Change Indicator Reset (page 318).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals,
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the our
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Scheduled Maintenance

Replacing High-Mount Brake Lamp
Bulbs.................................................................. 334
Replacing License Plate Lamp Bulbs.........333
Replacing Reverse Lamp Assembly Bulbs.................................................................. 333
Changing a Fuse...........................................310 Engine Compartment Fuse Box.................... 310
Fuse Types.............................................................. 311
General Information.......................................... 310
Changing a Road Wheel...........................369 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 369
Tire Change Procedure.................................... 370
Changing the 12V Battery.........................326 Remove and Reinstall the Battery...............327
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........320
Changing the Engine Air Filter - Excluding: Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................319
Changing the Vehicle Wi-Fi Hotspot Name or Password
...................................407
Changing the Wiper Blades.....................330
Front Wiper Blades........................................... 330
Rear Window Wiper Blade............................. 330
Charging the High Voltage Battery........196 IMPORTANT SAFETY
INSTRUCTIONS............................................. 196
Checking MyKey System Status...............63 MyKey Distance.................................................... 63
Number of Admin Keys...................................... 64
Number of MyKeys.............................................. 64
Checking the Wiper Blades.....................330
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning
..........................31
Child Safety......................................................22
General Information............................................ 22
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cleaning Leather Seats.............................339
Cleaning Products
.......................................335
Materials............................................................... 335
Cleaning the Engine....................................337 Cleaning the Exterior..................................336
Cleaning the Headlamps................................ 336
Exterior Chrome Parts..................................... 336
Exterior Plastic Parts........................................ 336
Stripes or Graphics............................................ 336
Underbody............................................................ 337
Under Hood.......................................................... 337
Cleaning the Instrument Panel and Instrument Cluster Lens........................338
Cleaning Discolored Area(s) on the Instrument Panel Surface......................... 339
Cleaning the Interior...................................338 Mirrors.................................................................... 338
Cleaning the Wheels..................................340
Cleaning the Windows and Wiper Blades............................................................337
Clearing All MyKeys.......................................63
Climate Control
..............................................137
Collision, Damage or Fire Event.............294 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries..................... 294
Connected Vehicle.....................................404 Connecting the Vehicle to a Mobile
Network........................................................... 404
Connected Vehicle Limitations.............404
Connected Vehicle Requirements
........404
Connected Vehicle – Troubleshooting.......................................
405
Connecting the Vehicle to a Mobile Network.......................................................404
Connecting FordPass to the Modem........404
Enabling and Disabling the Modem..........404
What Is the Modem......................................... 404
Connecting the Vehicle to a Wi-Fi Network.......................................................404
Coolant Check See: Engine Coolant Check............................. 321
Crash Sensors and Airbag Indicator.........51
Creating a MyKey
............................................62
Programming and Changing Configurable
Settings............................................................... 63
Creating a Vehicle Wi-Fi Hotspot..........407 Connecting a Device to the Wi-Fi
Hotspot............................................................ 407
Finding the Wi-Fi Hotspot Name and Password......................................................... 407
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index

Raising the Head Restraint.............................
149
Removing the Head Restraint....................... 150
Removing the Head Restraints..................... 149
Tilting the Front Seat Head Restraint.........150
Head Up Display............................................133 Adjusting the Head Up Display
Settings............................................................. 134
Cleaning the Head Up Display....................... 134
Head Up Display Indicator.............................. 136
Head Up Display Information Messages.......................................................... 136
Selecting Which Information the System Displays............................................................. 135
Switching the Head Up Display On or Off........................................................................\
134
Heated Exterior Mirrors..............................146
Heated Rear Window..................................146
Heated Seats..................................................155
Heated Steering Wheel................................81
Heated Windshield......................................146
Windshield Wiper De-Icer............................... 146
Heating See: Climate Control.......................................... 137
High Voltage Battery...................................196 General Information.......................................... 196
Hill Start Assist
..............................................219
Switching the System On and Off..............220
Using Hill Start Assist...................................... 220
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control
................................144
Defogging the Side Windows in Cold
Weather............................................................. 145
General Hints....................................................... 144
Quickly Cooling the Interior............................. 145
Quickly Heating the Interior............................ 144
Recommended Settings for Cooling...........145
Recommended Settings for Heating..........144
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................145
Defogging the Side Windows in Cold Weather............................................................. 146
General Hints....................................................... 145
Quickly Cooling the Interior............................. 145
Quickly Heating the Interior............................ 145
Recommended Settings for Cooling...........145
Recommended Settings for Heating..........145 Vehicle Stationary for Extended Periods
During Extreme High Ambient
Temperatures.................................................. 145
Hints on Driving With Anti-Lock Brakes.............................................................217
Hood Lock See: Opening and Closing the Hood...........312
Horn.....................................................................82
How Does Adaptive Cruise Control With Stop and Go Work....................................239
How Does the Rear Occupant Alert System Work
................................................157
Hybrid Vehicle Frequently Asked Questions.....................................................180
Hybrid Vehicle Operation...........................176 Battery..................................................................... 177
Braking..................................................................... 177
Driving...................................................................... 177
Driving to Optimize Fuel Economy...............177
Starting................................................................... 176
Stopping.................................................................. 177
Transmission Operation.................................... 177
I
Ignition Switch
...............................................167
In California (U.S. Only)............................298
Information Display Control - Vehicles With: Head Up Display (HUD)................81
Information Display Control - Vehicles Without: Head Up Display (HUD)
..........81
Information Displays....................................110
General Information........................................... 110
Information Messages
..................................117
Active Park............................................................. 118
Adaptive Cruise Control.................................... 118
AdvanceTrac â„¢ and Traction Control..........118
Alarm........................................................................\
119
Auto-Start-Stop................................................. 120
AWD
........................................................................\
.. 119
Battery and Charging System (12 volt)...................................................................... 121
Battery and Charging System (High Voltage).............................................................. 121
Blind Spot Information and Cross Traffic Alert System..................................................... 122
Doors and Locks.................................................. 123
Driver Alert............................................................. 124
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index

Fuel........................................................................\
...
124
Hill Start Assist.................................................... 124
Keys and Intelligent Access............................ 124
Lane Keeping System........................................ 125
Maintenance......................................................... 126
MyKey...................................................................... 127
Park Aid................................................................... 127
Park Brake............................................................. 128
Power Steering.................................................... 129
Pre-Collision Assist............................................ 129
Remote Start....................................................... 130
Seats....................................................................... 130
Starting System ................................................. 130
Tire Pressure Monitoring System................... 131
Trailer........................................................................\
131
Transmission.........................................................132
Installing Child Restraints...........................24
Child Restraints..................................................... 24
Using Lap and Shoulder Belts......................... 24
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 26
Using Tether Straps............................................. 28
Instrument Cluster
........................................98
Instrument Lighting Dimmer......................87
Instrument Panel
...........................................20
Interior Lamps.................................................89
Interior Lamp Function...................................... 89
Switching All of the Interior Lamps Off........................................................................\
. 89
Switching All of the Interior Lamps On........................................................................\
. 89
Switching the Front Interior Lamps On and Off........................................................................\
. 90
Switching the Rear Interior Lamps On and Off........................................................................\
. 90
Interior Mirror
...................................................95
Automatic Dimming Mirror.............................. 96
Manual Dimming Mirror..................................... 96
Introduction........................................................9
J
Jump Starting the Vehicle - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........289
Connecting the Jumper Cables ................... 289
Preparing Your Vehicle.................................... 289
Removing the Jumper Cables...................... 290Starting the Engine...........................................
290
Jump Starting the Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV)..........................291
Connecting the Jumper Cables ................... 292
Preparing Your Vehicle...................................... 291
Removing the Jumper Cables....................... 293
Starting the Engine........................................... 293
K
Keyless Entry...................................................69 SECURICODEâ„¢ KEYLESS ENTRY
KEYPAD.............................................................. 69
Keyless Starting.............................................167 Ignition Modes..................................................... 168
Keys and Remote Controls.........................54
L
Lane Keeping System
.................................251
Switching the System On and Off...............252
Liftgate................................................................71
Lighting Control..............................................86 Flashing High Beam Headlamps.................... 87
Lighting Control Selections.............................. 86
Switching High Beam Headlamps On and Off........................................................................\
. 86
Lighting..............................................................86 General Information........................................... 86
Load Carriers See: Roof Racks and Load Carriers............269
Load Carrying
................................................268
Load Limit.......................................................270
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 274
Vehicle Loading - with and without a Trailer................................................................. 270
Locking and Unlocking................................66 Activating Intelligent Access............................ 67
Autolock.................................................................. 68
Battery Saver......................................................... 69
Illuminated Entry.................................................. 68
Illuminated Exit..................................................... 69
Locking and Unlocking the Doors with the Key Blade........................................................... 66
Opening a Rear Door from the Inside...........67
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index