key FORD ESCAPE 2020 Workshop Manual

GENERAL INFORMATION
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death. WARNING:
Keep your hands and
clothing clear of the engine cooling fan.
Note: The high-voltage battery does not
require regular service maintenance.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
The high-voltage battery pack contains a
lithium-ion battery. The pack is underneath
the vehicle. The high-voltage battery
system uses an advanced liquid heating
and cooling system to regulate the
high-voltage battery temperature and help
maximize high-voltage battery life. CHARGING THE HIGH
VOLTAGE BATTERY
IMPORTANT SAFETY
INSTRUCTIONS
WARNING:
In Canada, do not use
the 120 volt convenience cord in
commercial garages. WARNING:
This equipment has
arcing or sparking parts. Do not expose
to flammable vapors. Position this
equipment at least
18 in (450 mm)
above the floor.
RISK OF FIRE or ELECTRIC SHOCK WARNING:
The AC wall plug must
fit firmly into the AC outlet. If the
connection feels loose, worn or the AC
outlet is damaged, please have a
qualified electrician replace the AC
outlet. Using a convenience cord with a
worn outlet may cause burns, property
damage and increase the risk of electric
shock. WARNING:
Do not use the 120 V
convenience cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. WARNING:
Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, serious personal injury
or death. WARNING: Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, death or property damage.
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Hybrid Electric Vehicle (PHEV)

Note:
If you have waited for more than two
minutes before switching the ignition on,
unfastening your seatbelt causes this
feature to activate, even with the driver door
closed.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door or the
indicator illuminates with the driver door
closed, see your authorized dealer.
Stay in Neutral Mode
Note: Stay in neutral is a temporary vehicle
state with the ignition off. Once in this
mode, sufficient battery voltage must be
maintained or your vehicle will return to
park. Failure to follow this instruction could
result in vehicle damage not covered by the
vehicle warranty.
Note: When entering an automatic car
wash, always shift to neutral (N). If you are
exiting the vehicle before the car wash, stay
in neutral mode is available.
Stay in neutral mode allows your vehicle
to stay in neutral when you exit your
vehicle. Your vehicle must be stationary to
enter this mode.
Note: Failure to follow this instruction could
result in vehicle damage not covered by the
vehicle warranty.
Do not tow your vehicle in this mode.
To enter stay in neutral mode
1. Switch your vehicle on but do not start
the engine. See Keyless Starting
(page 167).
2. Place your foot on the brake pedal and
rotate the transmission selector to
neutral (N).
Note: When in neutral (N), a message
appears in the display screen informing you
how to access stay in neutral mode. 3. Press the manual (M) or Low (L)
button in the middle of the
transmission selector to enter stay in
neutral mode.
A message appears in the display screen
confirming your vehicle is in stay in neutral
mode. The neutral (N) indicator light on
the transmission selector also flashes.
To exit stay in neutral mode, place your
foot on the brake pedal and rotate the
transmission selector to park (P).
Manual Park Release WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working.
Use the manual park release to move your
transmission from the park (P) position in
the event of an electrical malfunction or
emergency.
Activating the Manual Park Release
Cable
1. Apply the parking brake. See Electric
Parking Brake
(page 218).
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Note:
If vehicle battery is dead, for example,
no electrical power is available, you could
use an external power to apply the parking
brake. 2. Locate the manual park release cable
access cover on the lower instrument
panel dash to the bottom left hand
side of the steering column.
3. Using a tool or the key blade, carefully open the access cover.
Note: Do not pull the tether until you are in
the driver seat.
4. Switch the ignition on, but do not start
your vehicle.
5. Once in the driver seat, fully press the brake pedal and hold. Do not release.
Pull the orange tether towards the
driver seat until the tether gets locked
in the override position. Then leave the
tether.
6. If done correctly a message should display on the instrument cluster
screen. See information messages later
in this chapter.
Note: Your vehicle is now out of the park
(P) position and is free to roll.
7. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See Electric Parking Brake
(page 218). 8. Your vehicle remains in neutral (N) for
emergency towing purposes.
9. Switch off the ignition.
10. Once safe to do so, and there is no risk that your vehicle will roll,
disconnect the negative (black)
battery cable from the battery.
Returning Your Vehicle to Normal
Mode
1. Once it is safe to do so, reconnect the negative (black) battery cable to the
battery.
2. Apply the parking brake. See Electric
Parking Brake
(page 218).
Note: If vehicle battery is dead, for example,
no electrical power is available, you could
use an external power to apply the parking
brake.
3. Fully apply the brake pedal and hold. Do not release. Pull the orange tether
outward towards the driver seat to
release it from the override position.
4. The cable will release and retract back
to its original rest position.
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Automatic Return to Park
Note:
This feature does not operate when
your vehicle is in stay in neutral mode.
Your vehicle has a feature that shifts your
vehicle into park (P) when any of the
following conditions occur:
• You turn the vehicle off.
• You open the driver door with your
seatbelt unlatched.
• You unlatch your seatbelt when the
driver door is open.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door or the
indicator illuminates with the driver door
closed, see your authorized dealer.
Stay in Neutral Mode WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
Stay in neutral mode allows your vehicle
to stay in neutral when you exit your
vehicle. Your vehicle must be stationary to
enter this mode.
Do not tow your vehicle in this mode.
Note: Stay in neutral is a temporary vehicle
state with the ignition off. Once in this
mode, sufficient battery voltage must be
maintained or your vehicle will return to
park. Not maintaining sufficient voltage
could result in vehicle damage not covered
by the vehicle warranty. Note:
When entering an automatic car
wash, always shift to neutral (N). If you are
exiting the vehicle before the car wash, stay
in neutral mode is available.
To enter Stay in Neutral Mode
1. Switch on your vehicle. Make sure it is in ready to drive mode. See
Keyless
Starting (page 167).
2. Press and hold the brake pedal.
3. Shift into neutral (N).
Note: When in neutral (N), a message
appears in the display screen informing you
how to access stay in neutral mode.
4. Press the low (L) button in the middle of the transmission selector to enter
stay in neutral mode.
Note: A message appears in the display
screen confirming your vehicle is in stay in
neutral mode. The neutral (N) indicator light
on the transmission selector flashes slowly.
5. Release the brake pedal.
6. Switch the ignition off.
To exit stay in neutral mode, place your
foot on the brake pedal and rotate the
transmission selector to park (P), or start
the engine and shift into drive (D) or
reverse (R).
Grade Assist Press the grade assist button to
activate grade assist. The grade
assist lamp appears in the
instrument cluster. Press the button again
to switch it off.
• Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a slope.
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PRINCIPLE OF OPERATION
WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system. WARNING:
The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash. WARNING: Traffic control systems,
inclement weather, air brakes, external
motors and fans may affect the correct
operation of the sensing system. This
may cause reduced performance or false
alerts. WARNING:
The system may not
detect small or moving objects,
particularly those close to the ground. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. WARNING:
The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance. WARNING:
The system may not
function if the sensor is blocked. Note:
If your vehicle has MyKey ™, the
sensing system cannot be switched off
when a MyKey ™ is present.
See Principle
of Operation (page 61).
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage to
the bumper or fascia and you leave it
misaligned or bent, the sensing zone may
be altered causing inaccurate measurement
of obstacles or false alerts.
Note: Certain add-on devices installed
around the bumper or fascia may create
false alerts. For example, large trailer
hitches, bike or surfboard racks, license plate
brackets, bumper covers or any other device
that may block the normal detection zone
of the system. Remove the add-on device
to prevent false alerts.
Note: When you connect a trailer to your
vehicle, the rear parking aid may detect the
trailer and therefore provide an alert. Disable
the rear parking aid when you connect a
trailer to prevent the alert.
The sensing system warns you of obstacles
within a certain range of your vehicle. The
system turns on when you switch the
ignition on.
You can switch the system off through the
information display menu or from the
pop-up message that appears once you
shift the transmission into reverse (R). See
General Information
(page 110). If your
vehicle has a parking aid button, you can
switch the system off by pressing the
button. The system turns on when you
switch the ignition on.
If a fault is present in the system, a warning
message appears in the information
display. See
Information Messages
(page 117).
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WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death.
The system assists parking into and out of
parking spaces. It uses sensors to detect
parking spaces. The system then steers,
accelerates, brakes and shifts gear as
required to maneuver into or out of a
parking space.
Using Active Park Assist The parking button is near the
transmission selector on the
center console.
Press the parking button to bring up full
screen notifications. Press either the
parking button or the soft keys on the
display screen to switch between Parallel
Park In, Perpendicular Park In or Parallel
Park Out parking modes.
Driving into a Parking Space
Note: When parking perpendicularly, the
system backs your vehicle into parking
spaces.
1. Press the active park assist button.
Note: The system does not recognize
parking space lines and centers your vehicle
between objects.
Note: The system detects other vehicles
and curbs to find a parking space.
Note: The system searches for parallel
parking spaces on the passenger side. Press
the active park assist button again to make
the system search for perpendicular spaces. 2. Use the direction indicator lever to
search for a parking space on the driver
or passenger side of your vehicle.
3. Drive your vehicle approximately 3 ft
(1 m) away from and parallel to the
other parked vehicles when searching
for a parking space.
Note: A tone sounds and a message
appears in the information display when
active park assist finds a suitable parking
space.
4. Press and hold the brake pedal.
5. Release the steering wheel and shift into neutral (N).
6. Press and hold the active park assist button.
7. Release the brake pedal to allow the vehicle to park.
Note: When parallel parking between
objects, the system parks closer to the
object in front of your vehicle to allow easier
access to your luggage compartment.
Note: When perpendicular parking, the
system aligns the front end of your vehicle
with the object next to it.
Note: When perpendicular parking, if the
system detects only one object, it allows
enough distance to open the door on either
side.
Note: You can slow down your vehicle at
any time by pressing the brake pedal.
Note: When parking is complete the vehicle
shifts into park (P).
Leaving a Parking Space
The system assists leaving only parallel
parking spaces.
1. Press the active park assist button.
2. Use the direction indicator lever to choose the direction to leave.
3. Press and hold the brake pedal.
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Activating Lane Centering
The system only activates when all of the
following occur:
•
You have adaptive cruise control with
stop-and-go on.
• Your hands are on the steering wheel.
• The system detects both lane
markings.
Note: If it does not detect valid lane
markings, the system stays inactive until
valid markings are available.
You can override the system at any time
by steering your vehicle.
System Alerts and Automatic
Cancellation
You must keep your hands on the steering
wheel at all times.
When the system is active and detects no
steering activity for a certain period of time,
the system alerts you to put your hands on
the steering wheel. If you do not react to
the warnings the system cancels and slows
your vehicle down to idle speeds while
maintaining steering control.
The system also alerts you if your vehicle
crosses lane markings without detected
steering activity.
Note: The system may detect a light grip
or touch on the steering wheel as hands-off
driving. When an external condition cancels the
system, for example, no lane markings
available, a tone sounds and a message
appears in the information display. If your vehicle starts to slow
down, you must provide steering
input to the wheel and press and
release the button to regain full system
performance.
Automatic cancellation can also occur if:
• The lane becomes too wide or too
narrow.
• The system cannot detect valid lane
markings.
• Lane markings are crossed.
Note: The system disables until the next
key cycle if your vehicle slows down due to
driver inactivity twice within a key cycle.
ADAPTIVE CRUISE CONTROL
– TROUBLESHOOTING
Adaptive Cruise Control –
Information Messages - Vehicles
With: Adaptive Cruise Control With
Lane Centering
Note: Depending on your vehicle options
and instrument cluster type, not all
messages display or are available.
Note: The system could abbreviate or
shorten certain messages depending upon
which cluster type you have.
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Note:
When you select aid or alert and aid
mode and the system detects no steering
activity for a short period, the system alerts
you to put your hands on the steering wheel.
The system may detect a light grip or
touch on the steering wheel as hands off
driving.
Note: The system may not function if the
camera is blocked, or if the windshield is
damaged or dirty. When you switch the system on and it
detects an unintentional drift out of your
lane is likely to occur, the system notifies
or assists you to stay in your lane through
the steering system and information
display. In Alert mode, the system provides
a warning by vibrating the steering wheel.
In Aid mode, the system provides steering
assistance by gently counter steering your
vehicle back into the lane.
When the system is functioning in the
combined Alert and Aid mode, the system
first provides steering assistance by gently
counter steering your vehicle back into the
lane, followed by a warning that vibrates
the steering wheel if the vehicle is still out
of the lane markings.
Switching the System On and Off
Note:
The on or off setting is stored until it
is manually changed, unless a MyKey is
detected. If the system detects a MyKey, it
defaults to on and the mode sets to alert. Press the button on the direction indicator
stalk to switch the system on or off.
System Settings
The system has optional setting menus
available. The system stores the last
known selection for each of these settings.
You do not need to readjust your settings
each time you switch the system on.
Mode: This setting allows you to select
which of the system features you can
enable. Alert only – Provides a steering wheel
vibration when the system detects an
unintended lane departure.
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TOWING THE VEHICLE ON
FOUR WHEELS - AUTOMATIC
TRANSMISSION – HF45
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the
powertrain/transmission configuration)
under the following conditions:
•
The vehicle is facing forward so that it
is towed in a forward direction.
• Shift the transmission into neutral (N).
If you cannot shift the transmission into
neutral (N), you may need to override
the shifter and enable Stay in Neutral
mode. Failing to do so may result in
damage to the transmission. See
Transmission (page 204).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control
(page 137).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
You can tow your vehicle with all four
wheels on the ground using the
Neutral
Tow mode in the information display.
Alternatively, if you have a front-wheel
drive vehicle, you can tow with the front
wheels off the ground by using a tow dolly. If you have an all-wheel drive vehicle, you
can tow with all four wheels off the ground
using a vehicle transport trailer. If you are
using a tow dolly or a vehicle transport
trailer, follow the instruction specified by
the equipment provider.
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Place your vehicle in
Neutral Tow
mode with the following steps:
• Switch your vehicle on in accessory
mode.
• Press the menu button on the
controls on the steering wheel.
• Select
Settings.
• Select
Neutral Tow.
• Follow the instructions on the
information display.
• Fully press the brake pedal.
• Shift into neutral (N).
• Switch the ignition off.
• Do not exceed
70 mph (113 km/h).
Note: Switching on
Neutral Tow mode
requires battery power.
Note: If the parking brake is applied, a
message appears in the information display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, re-enable
Neutral Tow
mode.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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