automatic transmission FORD ESCAPE 2021 User Guide

AUTOMATIC TRANSMISSION – TROUBLESHOOTING
Automatic Transmission – Information Messages - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle (PHEV)
Action
Description
The electric parking brake is not fullyapplied.
Park Brake Not Applied
A reminder to shift into park. In addition,
this message is typical after reconnecting
or recharging the battery until you cycle the ignition to the on mode.
Transmission Not in Park
Displays when there is a system fault andthe park brake needs to be depressed
before exiting the vehicle. See your author- ized dealer.
SHIFT SYS FAULT Apply Park Brake Before
Exiting the Vehicle
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Automatic Transmission

Automatic Transmission –
Information Messages - Gasoline
Description
Message
The electric parkingbrake is not fully applied.
Park Brake Not
Applied
A reminder to shiftinto park. In addi-
tion, this message is typically afterreconnecting or recharging the
battery until you
cycle the ignition to the on mode.
Transmission Not in
Park
Displays when
there is a system
fault and the park
brake needs to be depressed before
exiting the vehicle.
See your authorized dealer.
SHIFT SYS FAULT
Apply Park Brake
Before Exiting the Vehicle
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Transmission
Malfunction Service Now
Displays when youshift into neutral (N).
Select L To Confirm
Stay In Neutral Mode
Displays to confirmthat your vehicle
has entered Stay in Neutral Mode.
Stay in Neutral
Mode Engaged
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Automatic Transmission

To select drive modes, use the console
mounted control.
DRIVE MODES
Deep Snow/Sand (If Equipped)
Use this mode to aid you in
getting your vehicle unstuck
from deep snow or sand.
Note: The intent of your all-wheel drive
vehicle is not for off-road use. The all-wheel
drive feature allows for driving on relatively
level surfaces, obstruction free and similar
to normal on-road driving conditions.
Operating your vehicle in other conditions
could lead to excessive stress that could
result in damage not covered by the
warranty.
Note: This mode is not intended for driving
on snowy roads. For snowy roads use
slippery mode.
Note: Using deep snow/sand mode on dry,
hard surfaces could produce some vibration,
driveline bind up, and potential excessive
tire wear. This mode is for slippery and loose
surfaces. Eco For efficient driving. This mode
helps deliver maximum fuel
efficiency and helps to increase
driving range.
Normal For everyday driving. This mode
is a perfect balance of
excitement, comfort and
convenience. This is the default mode after
each ignition cycle.
Slippery For less than ideal road
conditions, such as snow or ice
covered roads. Use this mode for
crossing terrain with a firm surface covered
with loose, wet or slippery material.
Slippery mode lowers throttle response
and, if provided with an automatic
transmission, optimizes shifting for slippery
surfaces.
Note: Using slippery mode on dry, hard
surfaces could produce some vibration,
driveline bind up, and potential excessive
tire wear. This mode is for slippery surfaces.
Sport For sporty driving with improved
performance handling, and
response. This mode increases
throttle response and provides a sportier
steering feel. If equipped with automatic
transmission, the powertrain system
provides improved gear holding, helping
your vehicle accelerate faster.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Drive Mode ControlE306303 E295420 E295413 E225310 E295414 E246593

TOWING A TRAILER
PRECAUTIONS
WARNING: Do not exceed
the GVWR or the GAWR
specified on the certification
label. WARNING:
Towing trailers
beyond the maximum
recommended gross trailer
weight exceeds the limit of your
vehicle and could result in engine
damage, transmission damage,
structural damage, loss of
vehicle control, vehicle rollover
and personal injury. WARNING:
Do not exceed
the lowest rating capacity for
your vehicle or trailer hitch.
Overloading your vehicle or
trailer hitch can impair your
vehicle stability and handling.
Failure to follow this instruction
could result in the loss of control
of your vehicle, personal injury or
death. WARNING:
Do not cut,
drill, weld or modify the trailer
hitch. Modifying the trailer hitch
could reduce the hitch rating. WARNING:
The anti-lock
brake system does not control
the trailer brakes. TRAILER BRAKE
PRECAUTIONS WARNING:
Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase. WARNING:
Do not tow a trailer
fitted with electric trailer brakes unless
your vehicle is fitted with a compatible
aftermarket electronic trailer brake
controller. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. For additional information and
assistance, we recommend that you
contact an authorized dealer.
Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them properly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Certain states require functioning trailer
brakes for trailers over a specified weight.
Be sure to check state regulations for this
specified weight.
Ford Motor Company recommends
separate functioning brake systems for
trailers weighing more than
1,500 lb
(680 kg) when loaded.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Towing a Trailer

WARNING: If the engine is running
while the hood is open, stay clear of
moving engine components. Failure to
follow this warning could result in serious
personal injury or death.
Do not attempt to push-start an automatic
transmission vehicle. This could cause
transmission damage.
Do not disconnect the battery of the
disabled vehicle. This could damage your
vehicle's electrical system.
Preparing the Vehicle
Use only a 12 volt supply to start your
vehicle.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Jump Starting the Vehicle -
Excluding: Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
Connecting the Jumper Cables WARNING: Do not connect the
negative jumper cable to any other part
of your vehicle. Use the ground point.
Note: If you are using a jump pack or
booster box, follow the manufacturer's
instructions. 1. Pull the red rubber boot backward.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive (+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable
to the negative (-) terminal of the
booster vehicle battery.
4. Make the final connection of the negative (-) jumper cable to an
exposed metal part of the disabled
vehicle's engine, as shown in the
following illustration, away from the
battery and fuel injection system, or
connect the negative (-) jumper cable
to a ground connection point if
available.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Crash and Breakdown Information4
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E142664

AUTOMATIC CRASH SHUTOFF
What Is Automatic Crash Shutoff
The automatic crash shutoff is designed
to stop the fuel going to the engine in the
event of a moderate or severe crash.
Note:
Not every impact causes a shutoff.
Automatic Crash Shutoff
Precautions WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Re-Enabling Your Vehicle
1. Switch the ignition off.
2. Attempt to start your vehicle.
3. Switch the ignition off.
4. Attempt to start your vehicle.
Note: If your vehicle does not start after the
third attempt, have your vehicle checked as
soon as possible. TRANSPORTING THE VEHICLE
If you need to tow your vehicle, contact a
professional towing service or your
roadside assistance service provider.
Your manufacturer produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Vehicle damage could occur if
towed incorrectly, or by any other means.
Front-wheel and rear-wheel drive vehicles
must have their designated drive wheels
off the ground regardless of towing
direction. Use tow dollies to prevent
damage to the transmission.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Crash and Breakdown InformationE143886

Note:
If the parking brake is applied, a
message appears in the information display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, switch neutral tow on.
EMERGENCY TOWING -
HYBRID ELECTRIC VEHICLE
(HEV)/PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• You shift the transmission into neutral
(N). If you cannot shift the transmission
into neutral (N), you may need to
override the shifter. See Entering
Temporary Neutral Mode (page 212).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). Note:
Failure to follow these instructions
could result in damage to the transmission.
EMERGENCY TOWING - 8-
SPEED AUTOMATIC
TRANSMISSION – 8F24
If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
EMERGENCY TOWING - 8-
SPEED AUTOMATIC
TRANSMISSION – 8F35
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• Use the manual park release
procedure. See
Using Manual Park
Release (page 213). Failure to do so
may result in damage to the
transmission.
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Towing Your Vehicle

WARNING: Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Battery posts,
terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm. Wash your hands
after handling
. WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage.
The battery is in the engine compartment.
See
Under Hood Overview (page 335).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water. We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
To maintain correct operation of the
battery management system, if you add
any electrical devices to your vehicle, do
not connect the ground connection directly
to the negative battery terminal. A
connection at the negative battery terminal
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: If you add electrical accessories or
components to your vehicle this may
adversely affect battery performance,
durability and the performance of other
electrical systems on your vehicle.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Remove and Reinstall the Battery
To disconnect or remove the battery, do
the following:
1. Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Maintenance

USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process. 6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
Pair Phone
Phone Voice Commands Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands. Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™
(If Equipped)E142599 E142599

Check Every Six Months
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date
on the canister. Replace as needed.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance