check engine FORD ESCAPE 2021 User Guide

HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
Hybrid Electric Vehicle
Information – Warning Lamps
It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
Hybrid Electric Vehicle
Information – Information
Messages Action
Message
Displays when a
malfunction occurs in the high voltage electric system.
Stop your vehicle as soon as it is safe to do so. Have your
vehicle checked as soon as possible.
Stop Safely Now
Hybrid Electric Vehicle
Information – Frequently Asked
Questions
How long is the high voltage battery
system designed to last? The high voltage battery system is
designed to last the life of your vehicle.
Does the high voltage battery require
maintenance? The high voltage battery does not
require maintenance. What should I do if the vehicle runs out
of fuel and the high voltage battery is
out of charge?
Refuel and start your vehicle normally.
The engine will recharge the high
voltage battery.
Why does the engine sometimes start
at key-on? The vehicle's computer will determine
if an engine start is required at key-on.
It starts the engine when necessary for
cabin heating, windshield defrost, or if
the outside temperature is low.
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy? Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you
may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to
use E85 (85% ethanol).
Why does it take a long time before the
engine shuts down? There are several reasons the engine
stays on for an extended amount of
time when you first start it. One
common reason is to make sure that
the emissions components are warm
enough to minimize tailpipe emission.
As the climate gets cooler, the
engine-on time is extended.
Why does my engine stay on when it is
extremely cold outside? In order to make sure that the climate
control system can begin heating the
cabin or defrosting the windshield as
soon as a driver requests it, the engine
coolant temperature has to be kept
sufficiently hot. Keeping the engine on
is required to maintain the correct
coolant temperature.
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You could also notice that your engine
continues to run instead of shutting off
during extended downhill driving. The
engine stays on during this engine braking
but is not using any fuel.
You could also hear a slight whine or
whistle when operating your vehicle. This
is the normal operation of the electric
motor in the hybrid system.
Plug-In Hybrid Electric Vehicle
Indicators
When you start your vehicle, a
green ready indicator light
appears in the instrument cluster
letting you know that your vehicle is ready
for driving.
The engine may not start because your
vehicle has a silent key start feature. This
fuel saving feature allows your vehicle to
be ready to drive without requiring the gas
engine to be running.
The indicator remains on when your vehicle
is on, whether the engine is running or not,
to indicate your vehicle is capable of
movement using the electric motor, gas
engine or both.
Typically, the engine does not start unless
the vehicle is cold, a climate control
change is requested or you press the
accelerator pedal.
What Is Low Engine Use Mode
Low engine use mode maintains proper
engine lubrication at sufficient temperature
and activates when you drive your vehicle
with limited engine operation. How Does Low Engine Use Mode
Work
When in low engine use mode, your vehicle
runs the engine as necessary. When low
engine use mode begins, a message
appears in the information display. If low
engine use mode does not complete
before you switch your vehicle off, it
continues the next time you start your
vehicle and the message reappears.
Note:
EV now mode is not available when
in low engine use mode.
Note: Cold temperatures affect the engine
warm up time and the low engine use mode
may operate more frequently.
Note: An oil change is not required but gives
you the option of not running a low engine
use cycle. Resetting the oil life monitoring
system suspends the low engine use mode.
PLUG-IN HYBRID ELECTRIC
VEHICLE INFORMATION –
TROUBLESHOOTING
Plug-In Hybrid Electric Vehicle
Information – Warning Lamps It illuminates if your vehicle's
electrical system requires service
to identify the cause for your
vehicle to shutdown or enter a limited
operating mode. A message may appear
in the instrument cluster display. Have your
vehicle checked as soon as possible.
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Plug-In Hybrid Electric Vehicle
Information – Information
Messages
Action
Message
Your vehicle needs
confirmation that
you unplugged it
before allowing a
start. You must
make sure your
Vehicle Plugged In
? Yes No
vehicle is
unplugged and you
respond to the
message prompt
before starting your
vehicle.
Your vehicle
detects it is still
plugged in after you
attempt to start it.
Unplug Prior to
Starting Vehicle
Your vehicle
enables the engine
due to the climate
control defrost
setting. This is
normal operation.
Engine Enabled
Due to Defrost Setting
For full defrost
heat, press the EV
button to select
either EV Later or
EV Auto. The
engine may run to
provide more cabin
heat.
Press EV Button for
Full Defrost
Your vehicle
enables the engine
for system
performance. This
is normal operation.
Engine Enabled for
System Perform- ance Action
Message
You can press OK
to enable the
engine temporarily
for increased
performance when
in EV Now mode.
Press OK to Enable
Engine
Displays when in
neutral gear with
the vehicle on. Shift
out of neutral to
maintain full
vehicle function.
In Neutral Depletes
HV Battery, Shift
Out of Neutral for
Full Vehicle Func- tion
EV functionality is
disabled and the
engine is running to
maintain fuel fresh-
ness.
Fuel Freshness
Engine may run to
maintain fuel fresh- ness
Displays when a
malfunction occurs
in the high voltage
electric system.
Stop your vehicle as
soon as it is safe to
do so. Have your
vehicle checked as
soon as possible.
Stop Safely Now
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Hybrid Electric Vehicle Information (If Equipped)

WHAT IS AUTO-START-STOP
The system helps reduce fuel consumption
by stopping and restarting the engine when
your vehicle has stopped. The engine
restarts when you release the brake pedal.
In some situations, your vehicle could
restart before you release the brake pedal,
for example:
•
To maintain interior comfort.
• To recharge the battery.
AUTO-START-STOP
PRECAUTIONS WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on. Press the button to switch the
system off.
Note: OFF
illuminates in the switch. Note:
Deactivating the system using the
button lasts only one key cycle.
Press the button again to switch the
system back on.
Note: The system turns off if it detects a
malfunction. If the system malfunctions,
have your vehicle checked as soon as
possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action.
AUTO-START-STOP
INDICATORS WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop indicator
illuminates green when the
engine stops. It flashes amber
and a message appears when you need to
take action.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Auto-Start-Stop

3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep the
fuel pump nozzle resting on the fuel
tank filler pipe. 4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full. 5. Operate the fuel pump nozzle within
the area shown. 6.
When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door.
Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Refueling Your Vehicle - Hybrid
Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
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4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full. 5. Operate the fuel pump nozzle within
the area shown. 6.
When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door. Complete the refueling process within 20
minutes. If 20 minutes elapses, press the
button on the left side of the instrument
panel again. Fuel pump nozzle automatic
shut off could occur if you do not press the
button on the left side instrument panel.
Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Manually Opening the Fuel Filler
Door - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury.
Note: The transmission must be in park (P)
or neutral (N).
When using the manual override lever do
the following:
1. Switch the ignition on.
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FUEL AND REFUELING –
TROUBLESHOOTING
Fuel and Refueling – Warning
Lamps If it illuminates when you are
driving, refuel as soon as
possible.
Fuel and Refueling – Information Messages - Excluding: Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) Action
Message
An early reminder of a low fuel condition.
Fuel Level Low
The fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
A reminder to close the fuel door. Failure to follow this
instruction can cause the check engine light to illuminate.
Fuel door ajar Close fully
to avoid ""CheckEngine"" light
There is an error in attempting to refill your vehicle.
Refuel Error See Manual
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Fuel and Refueling

Fuel and Refueling – Information Messages - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle (PHEV)
Action
Message
An early reminder of a low fuel condition.
Fuel Level Low
The fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
Wait for up to 15 seconds while the fuel system depressurizes.
Please wait for fuel door
to open
The fuel system has finished depressurizing and you can begin
to refuel.
Fuel Door Open
A reminder to close the fuel door. Failure to follow this
instruction can cause the check engine light to illuminate.
Fuel door ajar Close fully
to avoid ""CheckEngine"" light
There is an error in attempting to refill your vehicle.
Refuel Error See Manual
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Fuel and Refueling

WHAT IS THE CATALYTIC
CONVERTER
The catalytic converter is part of your
vehicle's emissions system and filters
harmful pollutants from the exhaust gas.
CATALYTIC CONVERTER
PRECAUTIONS
WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle
(page 316).
• Use the correct fuel.
See Fuel and
Refueling (page 188).
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule. Note:
Do not make any unauthorized
changes to your vehicle or engine. By law,
vehicle owners and anyone who
manufactures, repairs, or services a fleet of
vehicles are not permitted to intentionally
remove an emission control device or
prevent it from working.
CATALYTIC CONVERTER –
TROUBLESHOOTING
Catalytic Converter – Warning
Lamps
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction. Continuing to drive your vehicle may cause
reduced power or the engine to stop.
Failure to respond to a warning lamp may
cause damage that your vehicle Warranty
may not cover. Have your vehicle checked
as soon as possible.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Catalytic Converter

Switching Grade Assist On and Off
Press the grade assist button to activate
grade assist. The grade assist lamp
appears in the instrument cluster. Press
the button again to switch it off.
Your vehicle determines the amount of
engine motoring and high-voltage battery
charging. You could notice the engine
speed increasing and decreasing to help
maintain your vehicle speed when
descending a slope.
Grade Assist Indicators
MANUAL PARK RELEASE -
GASOLINE
What Is Manual Park Release
Manual park release is used to move your
transmission from the park (P) position in
the event of an electrical malfunction or
emergency.
Manual Park Release Precautions WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working.
Using Manual Park Release
Activating the Manual Park Release
Cable
1. Apply the parking brake. See What Is
the Electric Parking Brake (page 224).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you could use an external power source to
apply the parking brake. 213
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