maintenance FORD ESCAPE 2021 Owners Manual

High Voltage Battery Vehicle Precautions
- Hybrid Electric Vehicle (HEV) ..........314
Switching the Hazard Flashers On and Off .................................................................
315
Jump Starting the Vehicle ........................
315
Post-Crash Alert System ..........................
318
Automatic Crash Shutoff .........................
319
Transporting the Vehicle ...........................
319
Towing Your Vehicle
Towing Your Vehicle Precautions ...........
321
Recreationally Towing Your Vehicle - Gasoline, AWD ..........................................
321
Recreationally Towing Your Vehicle - Gasoline, FWD ..........................................
321
Recreationally Towing Your Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) ..........
321
Emergency Towing - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................
322
Emergency Towing - 8-Speed Automatic Transmission – 8F24 .............................
322
Emergency Towing - 8-Speed Automatic Transmission – 8F35 .............................
322
Towing Your Vehicle – Troubleshooting ........................................................................\
323
Fuses
Fuse Precautions ........................................
324
Under Hood Fuse Box ...............................
324
Body Control Module Fuse Box ............
330
Identifying Fuse Types ..............................
332
Fuses – Troubleshooting .........................
332
Maintenance
Maintenance Precautions .......................
333
Opening and Closing the Hood .............
333
Under Hood Overview - 1.5L EcoBoost™ ........................................................................\
335
Under Hood Overview - 2.0L EcoBoost™ ........................................................................\
336 Under Hood Overview - 2.5L, Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) ........................
337
Engine Oil ......................................................
338
Checking the Coolant ...............................
339
Changing the Engine Air Filter - 1.5L EcoBoost™/2.0L EcoBoost™ ...........
343
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) .........
344
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV) ............
344
Drive Belt Routing Overview - 1.5L EcoBoost™ ...............................................
345
Drive Belt Routing Overview - 2.0L EcoBoost™ ...............................................
345
Changing the 12V Battery ........................
345
Adjusting the Headlamps .......................
348
Exterior Bulbs ...............................................
349
Interior Bulbs .................................................
351
Vehicle Care
Cleaning Products ......................................
352
Cleaning the Exterior .................................
352
Cleaning the Interior ..................................
354
Repairing Minor Paint Damage .............
356
Waxing Your Vehicle ..................................
356
Body Styling Kits
Body Styling Kit Precautions ..................
357
Storing Your Vehicle
Preparing Your Vehicle for Storage ......
358
Removing Your Vehicle From Storage ........................................................................\
359
Wheel and Tire Information
Locating the Tire label .............................
360
Department of Transportation Uniform Tire Quality Grades ...............................
360
Information on the Tire Sidewall ...........
361
Glossary of Tire Terminology .................
366
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents

Brake Fluid Specification
.........................407
Vehicle Identification
Vehicle Identification Number ..............
408
Connected Vehicle
Connected Vehicle Requirements .......
409
Connected Vehicle Limitations ............
409
Connecting the Vehicle to a Mobile Network .....................................................
409
Connecting the Vehicle to a Wi-Fi Network .....................................................
409
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
410
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ............................
411
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
413
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
413
Audio System
Audio System Precautions ......................
414
Switching the Audio Unit On and Off ........................................................................\
.
414
Selecting the Audio Source .....................
414
Playing or Pausing the Audio Source ........................................................................\
.
414
Adjusting the Volume ................................
414
Switching Shuffle Mode On and Off ........................................................................\
.
414
Switching Repeat Mode On and Off ........................................................................\
.
414
Setting a Memory Preset ..........................
414
Muting the Audio .........................................
415
Adjusting the Sound Settings .................
415
Setting the Clock and Date ......................
415
AM/FM Radio ................................................
416
Digital Radio ..................................................
416
Satellite Radio ..............................................
418SYNC™
General Information
...................................
419
Using Voice Recognition ..........................
420
Using SYNC™ With Your Phone ...........
422
SYNC™ Applications and Services ......
423
Using SYNC™ With Your Media Player ........................................................................\
426
SYNC™ Troubleshooting .........................
427
SYNC™ 3
General Information ..................................
436
Using Voice Recognition ..........................
438
Entertainment .............................................
445
Phone ..............................................................
455
Navigation .....................................................
457
Electric Vehicle Information ...................
462
Apps .................................................................
467
Settings ..........................................................
469
SYNC™ 3 Troubleshooting ......................
471
Accessories
Accessories ..................................................
484
Ford Protect
What Is Ford Protect .................................
485
Scheduled Maintenance
General Maintenance Information .......
487
Normal Scheduled Maintenance .........
490
Special Operating Conditions Scheduled Maintenance ............................................
492
Customer Information
Rollover Warning ........................................
495
The Better Business Bureau Auto Line Program .....................................................
495
The Mediation and Arbitration Program .......................................................................
496
Ordering a Canadian French Owner's Manual .......................................................
496
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents

WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this manual was
correct at the time of publication, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Data Privacy

Read the child restraint manufacturer's
instructions for additional inspection and
maintenance information specific to the
child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
checked and replaced if either damage or
improper operation is noted.
Properly care for seatbelts. See Cleaning
Seatbelts (page 355).
SEATBELT EXTENSIONS WARNING:
Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash. WARNING:
Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system. WARNING:
Never use seatbelt
extensions to install child restraints. WARNING:
Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach. If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Seatbelts

HOW DO THE FRONT AIRBAGS
WORK
The driver and front passenger airbags
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
54
).
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
Contact with a deploying airbag may cause
abrasions or swelling. Temporary hearing
loss is also a possibility as a result of the
noise associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
HOW DO THE SIDE AIRBAGS
WORK
WARNING:
Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of
the side airbags and increase the risk of
injury in an accident.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Airbags E151127

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which deploys (activates) the
following:
• Seatbelt pretensioners.
• Driver airbag.
• Passenger airbag.
• Knee airbag(s).
• Seat mounted side airbags.
• Safety Canopy.
Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after you
switch the ignition on. •
The readiness light either flashes or
stays on.
• You hear a series of five beeps. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the front seatbelt
pretensioners is to activate in frontal,
near-frontal and side crashes, and in
rollovers. The design of the rear
seatbelt pretensioners is to activate in
frontal crashes and in rollovers.
• The design of the knee airbag(s) is to
deploy based on crash severity and
occupant conditions.
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WHAT IS THE CABIN AIR
FILTER
The cabin air filter improves the quality of
air in your vehicle by trapping dust, pollen
and other particles.
REPLACING THE CABIN AIR
FILTER
Replace the filter at regular intervals. See
Scheduled Maintenance (page 487).
The cabin air filter is behind the glove
compartment.
To remove the lower glove compartment
and access the filter:
1. Open the glove compartment. 2. Press the tab on each side.
3. Fully lower the glove compartment.
4. Pull the glove compartment toward
you.
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HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
Hybrid Electric Vehicle
Information – Warning Lamps
It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
Hybrid Electric Vehicle
Information – Information
Messages Action
Message
Displays when a
malfunction occurs in the high voltage electric system.
Stop your vehicle as soon as it is safe to do so. Have your
vehicle checked as soon as possible.
Stop Safely Now
Hybrid Electric Vehicle
Information – Frequently Asked
Questions
How long is the high voltage battery
system designed to last? The high voltage battery system is
designed to last the life of your vehicle.
Does the high voltage battery require
maintenance? The high voltage battery does not
require maintenance. What should I do if the vehicle runs out
of fuel and the high voltage battery is
out of charge?
Refuel and start your vehicle normally.
The engine will recharge the high
voltage battery.
Why does the engine sometimes start
at key-on? The vehicle's computer will determine
if an engine start is required at key-on.
It starts the engine when necessary for
cabin heating, windshield defrost, or if
the outside temperature is low.
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy? Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you
may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to
use E85 (85% ethanol).
Why does it take a long time before the
engine shuts down? There are several reasons the engine
stays on for an extended amount of
time when you first start it. One
common reason is to make sure that
the emissions components are warm
enough to minimize tailpipe emission.
As the climate gets cooler, the
engine-on time is extended.
Why does my engine stay on when it is
extremely cold outside? In order to make sure that the climate
control system can begin heating the
cabin or defrosting the windshield as
soon as a driver requests it, the engine
coolant temperature has to be kept
sufficiently hot. Keeping the engine on
is required to maintain the correct
coolant temperature.
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WHAT IS THE CATALYTIC
CONVERTER
The catalytic converter is part of your
vehicle's emissions system and filters
harmful pollutants from the exhaust gas.
CATALYTIC CONVERTER
PRECAUTIONS
WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle
(page 316).
• Use the correct fuel.
See Fuel and
Refueling (page 188).
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule. Note:
Do not make any unauthorized
changes to your vehicle or engine. By law,
vehicle owners and anyone who
manufactures, repairs, or services a fleet of
vehicles are not permitted to intentionally
remove an emission control device or
prevent it from working.
CATALYTIC CONVERTER –
TROUBLESHOOTING
Catalytic Converter – Warning
Lamps
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction. Continuing to drive your vehicle may cause
reduced power or the engine to stop.
Failure to respond to a warning lamp may
cause damage that your vehicle Warranty
may not cover. Have your vehicle checked
as soon as possible.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Catalytic Converter

BRAKES –
TROUBLESHOOTING
Brakes – Warning Lamps
If the ABS indicator illuminates
when you are driving, this
indicates a malfunction. Your
vehicle continues to have normal braking
without the anti-lock braking system
function. See an authorized dealer.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer. The brake indicator momentarily
illuminates when you switch the
ignition on to confirm the lamp
is functional. It may also illuminate when
you apply the parking brake and the
ignition is on. If it illuminates when your
vehicle is moving, make sure the parking
brake is disengaged. If the parking brake
is disengaged, this indicates low brake fluid
level or a brake system fault. See an
authorized dealer.
Brakes – Frequently Asked
Questions
Is brake dust on the wheels normal?
Brake dust could accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as
the brakes wear and does not
contribute to brake noise. See
Cleaning Wheels (page 353). Will wet driving conditions effect my
braking abilities?
Wet brakes result in reduced braking
efficiency. Gently press the brake
pedal a few times when driving from
a car wash or standing water to dry the
brakes.
Is brake noise considered normal? Occasional brake noise is normal. If a
metal-to-metal, continuous grinding
or continuous squeal sound is present,
the brake linings may be worn-out and
an authorized dealer should check
them. If the vehicle has continuous
vibration or shudder in the steering
wheel while braking, an authorized
dealer should check your vehicle.
When should you replace the brake
fluid? Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Change the brake fluid
at the specified intervals to prevent
degraded braking performance.
See
Normal Scheduled Maintenance
(page
490).
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