reset FORD ESCAPE 2021 Owners Manual

What Is the Power Gauge - Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen ...........................................................118
What Is the Power Gauge - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen ...........................................................
118
What Is the Speedometer .........................
118
Fuel Gauge ......................................................
118
What Is the Vehicle Range Display - Plug-In Hybrid Electric Vehicle (PHEV)
........................................................................\
..
119
What Is the High Voltage Battery Gauge - Plug-In Hybrid Electric Vehicle
(PHEV) .........................................................
119
What Is the Engine Coolant Temperature Gauge ............................................................
119
What Is the Information Bar .....................
119
What Are the Instrument Cluster Warning Lamps .........................................
119
Instrument Cluster Warning Lamps ......
120
What Are the Instrument Cluster Indicators .....................................................
121
Instrument Cluster Indicators ..................
121
Instrument Cluster Display
Using the Instrument Cluster Display Controls .......................................................
123
Instrument Cluster Display Main Menu - Vehicles With: 6.5 Inch Instrument
Cluster Display Screen ...........................
123
Instrument Cluster Display Main Menu - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen ..........................
124
Instrument Cluster Display Main Menu - Vehicles With: 12.3 Inch Instrument
Cluster Display Screen ..........................
124
Customizing the Instrument Cluster Display - Vehicles With: 4.2 Inch
Instrument Cluster Display Screen
........................................................................\
.
124 Customizing the Instrument Cluster
Display - Vehicles With: 6.5 Inch
Instrument Cluster Display Screen/12.3
Inch Instrument Cluster Display Screen
........................................................................\
.
124
Personalized Settings ................................
125
Fuel Economy Display - Gasoline ..........
126
Fuel Economy Display - Hybrid Electric Vehicle (HEV) ...........................................
126
Fuel Economy Display - Plug-In Hybrid Electric Vehicle (PHEV) .........................
127
EV Coach - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV) .........................................................
127
What Is Electric Efficiency - Plug-In Hybrid Electric Vehicle (PHEV) ..........
127
What Is Brake Coach - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................
128
What Is the Trip Summary - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) ........................
128
Vehicle Charging Status - Plug-In Hybrid Electric Vehicle (PHEV) ........................
128
Trip Computer
Accessing the Trip Computer - Vehicles With: 4.2 Inch Instrument Cluster
Display Screen ..........................................
129
Accessing the Trip Computer - Vehicles With: 6.5 Inch Instrument Cluster
Display Screen/12.3 Inch Instrument
Cluster Display Screen ..........................
129
Resetting the Trip Computer ...................
129
Resetting the Individual Trip Values - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen ..........................
129
Configuring the Trip Computer - Vehicles With: 4.2 Inch Instrument Cluster
Display Screen ..........................................
129
Trip Data .........................................................
130
Head Up Display
What Is the Head Up Display ...................
131
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents

Switching the Head Up Display On and
Off ..................................................................131
Head Up Display Settings ..........................
131
Head Up Display Indicators ......................
132
Head Up Display – Troubleshooting ........................................................................\
.
133
Remote Start
What Is Remote Start ................................
134
Remote Start Precautions .......................
134
Remote Start Limitations .........................
134
Enabling Remote Start ..............................
134
Remotely Starting and Stopping the Vehicle .........................................................
134
Extending the Remote Start Duration ........................................................................\
.
134
Remote Start Remote Control Indicators ........................................................................\
.
135
Remote Start Settings ...............................
135
Climate Control
Manual Climate Control ............................
137
Automatic Climate Control - Vehicles With: Dual Automatic Temperature
Control (DATC) ........................................
138
Automatic Climate Control - Vehicles With: Electronic Automatic
Temperature Control (EATC) ...............
141
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control .............................
144
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control .........................................................
145
Heated Windshield .....................................
146
Heated Rear Window .................................
146
Heated Exterior Mirrors .............................
146
Interior Air Quality
What Is the Cabin Air Filter .......................
147
Replacing the Cabin Air Filter ..................
147Front Seats
Front Seat Precautions
.............................
148
Sitting in the Correct Position .................
148
Manual Seats ................................................
149
Power Seats ....................................................
151
Heated Seats .................................................
153
Rear Seats
Manual Seats ................................................
155
Rear Occupant Alert System
What is the Rear Occupant Alert System ........................................................................\
.
158
How Does the Rear Occupant Alert System Work .............................................
158
Rear Occupant Alert System Precautions ........................................................................\
.
158
Rear Occupant Alert System Limitations ........................................................................\
.
158
Switching Rear Occupant Alert System On and Off .................................................
158
Rear Occupant Alert System Indicators ........................................................................\
.
159
Rear Occupant Alert System Audible Warnings .....................................................
159
Memory Function
How Does the Memory Function Work ........................................................................\
160
Memory Function Precautions ...............
160
Locating the Memory Function Buttons ........................................................................\
160
Saving a Preset Position ...........................
160
Recalling a Preset Position ......................
160
Garage Door Opener
What Is the Garage Door Opener ..........
162
How Does the Garage Door Opener Work ........................................................................\
.
162
Garage Door Opener Precautions .........
162
Garage Door Opener Limitations ..........
162
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents

Brake Fluid Specification
.........................407
Vehicle Identification
Vehicle Identification Number ..............
408
Connected Vehicle
Connected Vehicle Requirements .......
409
Connected Vehicle Limitations ............
409
Connecting the Vehicle to a Mobile Network .....................................................
409
Connecting the Vehicle to a Wi-Fi Network .....................................................
409
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
410
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ............................
411
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
413
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
413
Audio System
Audio System Precautions ......................
414
Switching the Audio Unit On and Off ........................................................................\
.
414
Selecting the Audio Source .....................
414
Playing or Pausing the Audio Source ........................................................................\
.
414
Adjusting the Volume ................................
414
Switching Shuffle Mode On and Off ........................................................................\
.
414
Switching Repeat Mode On and Off ........................................................................\
.
414
Setting a Memory Preset ..........................
414
Muting the Audio .........................................
415
Adjusting the Sound Settings .................
415
Setting the Clock and Date ......................
415
AM/FM Radio ................................................
416
Digital Radio ..................................................
416
Satellite Radio ..............................................
418SYNC™
General Information
...................................
419
Using Voice Recognition ..........................
420
Using SYNC™ With Your Phone ...........
422
SYNC™ Applications and Services ......
423
Using SYNC™ With Your Media Player ........................................................................\
426
SYNC™ Troubleshooting .........................
427
SYNC™ 3
General Information ..................................
436
Using Voice Recognition ..........................
438
Entertainment .............................................
445
Phone ..............................................................
455
Navigation .....................................................
457
Electric Vehicle Information ...................
462
Apps .................................................................
467
Settings ..........................................................
469
SYNC™ 3 Troubleshooting ......................
471
Accessories
Accessories ..................................................
484
Ford Protect
What Is Ford Protect .................................
485
Scheduled Maintenance
General Maintenance Information .......
487
Normal Scheduled Maintenance .........
490
Special Operating Conditions Scheduled Maintenance ............................................
492
Customer Information
Rollover Warning ........................................
495
The Better Business Bureau Auto Line Program .....................................................
495
The Mediation and Arbitration Program .......................................................................
496
Ordering a Canadian French Owner's Manual .......................................................
496
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents

SYMBOLS USED ON YOUR
VEHICLE
These are some of the symbols you may
see on your vehicle.
Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor Child seat tether anchor
Cruise control
Do not open when hot
Electric Parking brake
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Symbols GlossaryE162384 E231157 E270480 E332905 E71880 E231160 E67017

WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this manual was
correct at the time of publication, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Data Privacy

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 469).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 409).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Data Privacy

MOBILE DEVICE DATA
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 467).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity. The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 469).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www .For dC onne c t e d . c om .
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Data Privacy

OPENING AND CLOSING THE
WINDOWS
WARNING: Do not leave children
unattended in your vehicle and do not
let them play with the power windows.
Failure to follow this instruction could
result in personal injury. WARNING:
When closing the
power windows, verify they are free of
obstruction and make sure that children
and pets are not in the proximity of the
window openings. Press the window control switch
to open the window. Lift the
window control switch to close
the window.
To reduce wind noise or pulsing noise when
just one window is open, slightly open the
opposite window.
One-Touch Down
(If Equipped)
Press the window control switch fully and
release it. Press again or lift it to stop the
window.
One-Touch Up
(If Equipped)
Lift the window control switch fully and
release it. Press or lift it again to stop the
window.
Resetting One-Touch Up
Start the engine.
1. Lift and hold the window control switch
until you fully close the door window.
Continue to hold the window control
switch for a few seconds after you
close the window.
2. Release the window control switch. 3. Press and hold the window control
switch until you fully open the door
window.
4. Release the window control switch.
5. Lift and hold the window control switch
until you fully close the window.
6. Test for correct window operation by carrying out the one-touch down and
one-touch up features.
Accessory Delay
The window switches remain operational
for several minutes when you switch the
ignition off or until you open either front
door.
WINDOW BOUNCE-BACK (If
Equipped)
What Is Window Bounce-Back
The window stops and reverses some
distance if it detects an obstacle when
closing.
Overriding Window Bounce-Back WARNING: If you override
bounce-back, the window does not
reverse if it detects an obstacle. Take
care when closing the windows to avoid
personal injury or damage to your
vehicle. WARNING: Bounce-back is off until
you reset the memory. Take care when
closing the windows to avoid personal
injury or damage to your vehicle.
Note: The window stops if you release the
switch before the window fully closes.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Windows

Changing the Measure Unit -
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen/12.3 Inch
Instrument Cluster Display Screen
You can change the measurement unit
using the touchscreen.
1. Press General.
2. Press
Measurement Units.
3. Select a measurement unit.
Changing the Temperature Unit -
Vehicles With: 4.2 Inch Instrument
Cluster Display Screen
You can change the temperature unit using
the instrument cluster display.
1. Select
Settings and press the menu
button.
2. Select
Display.
3. Select
Temperature Unit.
4. Select a temperature unit.
Changing the Temperature Unit -
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen/12.3 Inch
Instrument Cluster Display Screen
You can change the temperature unit using
the touchscreen.
1. Press
General.
2. Press
Temperature Units.
3. Select a temperature unit.
Changing the Tire Pressure Unit -
Vehicles With: 4.2 Inch Instrument
Cluster Display Screen
You can change the tire pressure unit using
the instrument cluster display.
1. Select
Settings and press the menu
button. 2. Select
Display.
3. Select
Tire Pressure.
4. Select a tire pressure unit.
Changing the Tire Pressure Unit -
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen/12.3 Inch
Instrument Cluster Display Screen
You can change the tire pressure unit using
the touchscreen.
1. Press
General.
2. Press
Tire Pressure Units.
3. Select a pressure unit.
FUEL ECONOMY DISPLAY -
GASOLINE
An instant fuel economy gauge is provided
along with average fuel economy. Average
fuel economy is continuously averaged
since the last reset.
Note: Press and hold the
OK button on the
controls on the steering wheel to reset your
average fuel economy.
FUEL ECONOMY DISPLAY -
HYBRID ELECTRIC VEHICLE
(HEV)
An instant fuel economy gauge is provided
along with average fuel economy. Average
fuel economy is continuously averaged
since the last reset.
When the gasoline engine is off the instant
fuel economy gauges is replaced with an
electric driving message.
Note: Press and hold the
OK button on the
controls on the steering wheel to reset your
average fuel economy.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Instrument Cluster Display

FUEL ECONOMY DISPLAY -
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
An instant fuel economy gauge is provided
along with average fuel economy. Average
fuel economy is continuously averaged
since the last reset.
Both the electric only and hybrid operation
are included in the calculation. More
electric only driving results in a greater
average fuel economy.
When the gasoline engine is off, the instant
fuel economy gauges are replaced with an
electric driving message.
Note:
Press and hold the OK button on the
controls on the steering wheel to reset your
average fuel economy.
EV COACH - HYBRID ELECTRIC
VEHICLE (HEV)/PLUG-IN
HYBRID ELECTRIC VEHICLE
(PHEV)
EV coach can help you get the most out of
your vehicle's electric driving capabilities.
Note: EV coach is a selectable screen. See
Customizing the Instrument Cluster
Display
(page 124).
When you are accelerating or maintaining
speed you see a blue or white solid bar
indicating vehicle power. You may also see
a blue rectangular box which shows the
power level at which the engine turns on. •
When the power level is within the box,
the color of the bar is blue. This means
you are in electric operation and the
engine is off.
• When the power level is outside of the
box, the color of the bar is white. This
means you are in hybrid operation with
a combination of the electric motor
and the engine providing vehicle power.
When you are decelerating with either your
foot off the accelerator pedal or on the
brake pedal, a green or white solid bar
displays indicating the power being used
to slow down your vehicle. You may also
see a green rectangular box which shows
the amount of power that can be
recaptured by the regenerative braking
system and returned to the high voltage
battery.
• When the power level is within the box,
the color of the bar will be all green.
This means that the regenerative
braking system is being used to
efficiently slow your vehicle down and
return the maximum percentage of
energy to the high voltage battery.
• When the power level is outside of the
box, then the bar is white. This means
both the regenerative braking system
and conventional braking system are
being used.
WHAT IS ELECTRIC
EFFICIENCY - PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
This screen shows your average driving
distance per kilowatt-hour of electricity
used on your plug-in hybrid vehicle. The
value is calculated only when your
available electric range is being used and
the gasoline engine is off.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Instrument Cluster Display