towing FORD EXPEDITION 2000 1.G User Guide

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle to the nearest Ford dealership, or your
selling dealer if within 25 kms (15.5 miles) of the nearest Ford
Dealership (one tow per disablement). Even non-warranty related
tows, like accidents or getting stuck in the mud or snow, are covered
(some exclusions apply, such as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
159

Stowing the spare tire
1. Lay the tire on the ground with the outboard side facing up.
2. Install the retainer through the
wheel center and slide the wheel
under the vehicle.
3. Turn the spare handle clockwise
until the tire is raised to its original
position underneath the vehicle. The
spare handle ratchets when the tire
is raised to the stowed position. It
will not allow you to overtighten.
4. Remove tools from the guide tube and install access plug, if removed.
Tire change procedure
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
On vehicles equipped with Air Suspension, turn OFF the Air
Suspension switch prior to jacking, hoisting or towing your
vehicle.
Refer to the instruction sheet (located behind the interior trim access
panel with the jack) for detailed tire change instructions.
Roadside emergencies
171

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If equipped with air suspension, the air suspension control must be
turned to the OFF position.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside emergencies
180

²Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle Scheduled Maintenance Guide.
Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
²Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
²Using fuel blended with alcohol may lower fuel economy.
²Fuel economy may decrease with lower temperatures during the first
12±16 km (8±10 miles) of driving.
²Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
²Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
²Four-wheel-drive operation (if equipped) is less fuel efficient than
two-wheel-drive operation.
²Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
dealer if the window sticker is not supplied with your vehicle. The EPA
window sticker should be your guide for the fuel economy comparisons
with other vehicles.
It is important to note the box in the lower left corner of the window
sticker. These numbers represent the Range of L/100 km (MPG)
expected on the vehicle under optimum conditions. Your fuel economy
may vary depending upon the method of operation and conditions.
EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
Maintenance and care
213

IDENTIFYING YOUR VEHICLE
Certification label
The National Highway Traffic Safety
Administration Regulations require
that a Certification Label be affixed
to a vehicle and prescribe where the
Certification Label may be located.
The Certification Label is located on
the front door latch pillar on the
driver's side.
Vehicle identification number
The vehicle identification number is
attached to a metal tag and is
located on the driver side
instrument panel. (Please note that
in the graphic XXXX is
representative of your vehicle
identification number.)
Engine number
The engine number (the last eight numbers of the vehicle identification
number) is stamped on the engine block and transmission.
MFD. BY FORD MOTOR CO. IN U.S.A.
EXT PNT: XXXXXX XXXXXX RC: XX DSO: XXXX F0000
BAR INT TR TP/PS R AXLE TR SPR T0000
X XX XXX X XX X XXXX
UTC
ÑFOHT-15294A10-GA
MAXIMUM LOAD=OCCUPANTS + LUGGAGE=XXXKG/XXXXLB
OCCUPANTS: X TOTAL X FR X 2ND X RR OCCUPANTS LUGGAGE
XX XXXKG/XXXXLB
TIRE: XXXX/XXXXX XXX X XXXKG/XXXXLB
PRESSURE (FR) XXX kPa/33 PSI COLD
PRESSURE (RR) XXX kPa/33 PSI COLD
TRAILER TOWING - SEE OWNER GUIDE
DATE: XXXXX GVWR:XXXXX LB/ XXXXX KG
VIN: XXXXXXXXXXXXXXXXX TYPE: XXXXXXXXXXXXXXX FGAWR: XXXXXX/XXXXXXX RGAWR: XXXXXXX/XXXXXXX
THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL
MOTOR VEHICLE SAFETY STANDARDS IN EFFECT ON THE
DATE OF MANUFACTURE SHOWN ABOVE.
XXXXXXXXXXXXXXXXX
Capacities and specifications
234

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln/
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Assistance Center.
Customer assistance
235

Comfort and convenience
Cabin air filter
Cargo nets
Cargo organizers
Cargo trays
Dash trim (wood grain)
Engine block heaters
Tire step
Travel equipment
Auto headlamps with DRL
Bumper mount bike carrier
Daytime running lights (DRL)
Factory luggage rack adaptors
Fog lights
Framed luggage covers
Heavy-duty battery
Luggage/cargo basket
Removable luggage rack (Track rider bars)
Removable luggage rack adapters
Running boards (Molded and tubular)
Snow traction cables
Soft luggage cover
Towing mirrors (Removable and permanent)
Trailer hitch (Class III)
Trailer hitch bars and balls
Trailer hitch wiring adaptor
Protection and appearance equipment
Air bag anti-theft locks
Car/truck covers
Cargo liners, interior
Customer assistance
244

lighting up
panel and interior .....................20
location of components ..............8
Jump-starting your vehicle ......175
Keyless entry system
autolock .....................................89
locking and unlocking doors ....91
programming entry code .........90
Keys
key in ignition chime ...............13
positions of the ignition ...........62
Lamps
autolamp system .......................20
bulb replacement
specifications chart ................219
cargo lamps ...............................20
daytime running light ...............19
fog lamps ...................................20
headlamps .................................19
headlamps, flash to pass ..........19
instrument panel, dimming .....20
interior lamps ...............75,76,220
replacing
bulbs ............215,216,217,218,219
Lane change indicator
(see Turn signal) ........................63
Liftgate ........................................81
Lights, warning and indicator ......8
air bag ..........................................9
air suspension .........................139
anti-lock brakes (ABS) .....10,135
anti-theft ...................................11
brake ..........................................10
charging system ........................11
check coolant ............................11
cruise indicator .........................12
door ajar ....................................12
engine oil pressure ...................11
high beam .................................11
low fuel ........................................8
low washer fluid .......................12
safety belt .................................10service engine soon ....................8
turn signal indicator .................10
Load limits .................................149
GAWR ......................................149
GVWR ......................................149
trailer towing ..........................149
Loading instructions .................151
Locks
autolock .....................................89
childproof ..................................78
doors ..........................................78
Lubricant specifications ....229,232
Lumbar support, seats ...............92
Message center ......................17,71
english/metric button ...............17
menu button .............................17
Mirrors .........................................76
automatic dimming
rearview mirror .........................76
fold away ...................................80
heated ........................................79
programmable memory ............88
side view mirrors (power) .......79
Moon roof ....................................70
Motorcraft parts .................210,226
Octane rating ............................208
Odometer .....................................15
Oil (see Engine oil) ..................183
Overdrive .....................................68
Panic alarm feature, remote
entry system ................................85
Parking brake ............................136
Parts (see Motorcraft parts) ....226
Pedals (see Power
adjustable foot pedals) ...............21
Power adjustable foot pedals .....21
Power distribution box
(see Fuses) ...............................166
Power door locks ...................78,89
Power steering ...................137,138
fluid, checking and adding ....193
fluid, refill capacity ................226
Index
251

fluid, specifications ..........229,232
Preparing to
drive your vehicle .....................140
Radio ............................................25
Relays .................................161,169
Remote entry system ............84,85
illuminated entry ......................88
locking/unlocking doors ...........85
panic alarm ...............................85
replacement/additional
transmitters ...............................87
replacing the batteries .............86
Reverse sensing system .............22
Roof rack ...................................158
Safety belts
(see Safety restraints) ........13,104
105,106,107,109
Safety defects, reporting ..........247
Safety
restraints .......104,105,106,107,109
belt minder .............................110
cleaning the
safety belts .......................113,225
extension assembly ................109
for adults ...................105,106,107
for children ......................121,122
lap belt ....................................108
warning light
and chime ...............10,13,109,110
Safety seats for children ..........123
Seat belts
(see Safety restraints) .............104
Seats ............................................92
child safety seats ....................123
cleaning ............................224,225
memory seat ........................88,96
SecuriLock passive
anti-theft system ....................82,83
Servicing your vehicle ..............181
Snowplowing .................................3
Spark plugs,
specifications ......................226,232Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3
Specification chart,
lubricants ............................229,232
Speed control ..............................63
Speedometer ...............................14
Starting your vehicle .........129,131
jump starting ..........................175
Steering
speed sensitive .......................138
Steering wheel
tilting .........................................67
Tachometer .................................16
Tires .............................169,202,203
changing ...........................169,171
checking the pressure ............203
replacing ..................................204
rotating ....................................203
snow tires and chains ............205
tire grades ...............................203
treadwear ................................202
Towing ................................152,203
recreational towing .................156
trailer towing ..........................152
wrecker ....................................180
Traction-lok rear axle ...............139
Transmission .............................141
fluid, checking and adding
(automatic) .............................194
fluid, refill capacities ..............226
lubricant specifications ...229,232
Trip odometer .............................15
Turn signal .............................10,63
Vehicle dimensions ...................232
Vehicle Identification
Number (VIN) ...........................234
Vehicle loading ..........................149
Ventilating your vehicle ...........133
Warning chimes ...........................13
Warning lights (see Lights) .........8
Washer fluid ..............................187
Index
252

Water, Driving through .............149
Windows
power .........................................77
rear wiper/washer .....................68Windshield washer fluid and
wipers
checking and adding fluid .....187
checking and cleaning ............201
liftgate reservoir .....................187
operation ...................................67
replacing wiper blades ...........201
Wrecker towing .........................180
Index
253