roof FORD EXPEDITION 2014 3.G User Guide

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance255
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Fuse or relay
locationFuse amp
ratingProtected circuits
58 15A* Trailer tow backup lamps
59 15A* Heated mirrors
60 — Not used
61 — Fuel pump diode
62 — Not used
63 25A** Electronic fan
64 30A** Moonroof
65 20A** Auxiliary power point
(instrument panel)
66 20A** Auxiliary power point (rear of
center console)
67 40A** Front row climate controlled
seats
68 60A** Anti-lock brake system valves
69 60A** Anti-lock brake system pump
70 30A** Third row power fold seat
71 20A** Auxiliary power point/cigar
lighter
72 20A** Auxiliary power point (right rear
quarter panel)
73 — Not used
74 30A** Driver power seat
75 20A* Vehicle power 1 – powertrain
control module
76 20A* Vehicle power 2 – powertrain
control module
77 15A* Vehicle power4–ignition coils
78 — Not used
79 20A* Vehicle power 3 – powertrain
control module
80 — Not used
81 — Not used
264Fuses
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Fuse or relay
locationFuse amp
ratingProtected circuits
38 20A Subwoofer
39 20A Radio
40 20A Navigation amplifier
41 15A Power windows, Power vents,
Power moonroof, Auto dimming
rear view mirror, 110 volt AC
power point
42 10A Not used (spare)
43 10A Rear wiper logic, Rain sensor
44 10A Trailer tow battery charge relay
coil
45 5A Front wiper logic
46 7.5A Climate control, Auxiliary relay
control
47 30A Circuit
BreakerPower windows, Moonroof
48 — Delayed accessory relay
268Fuses
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Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
Conditioning
Bottles of King Ranch® Leather Conditioner are available at the King
Ranch® Saddle Shop. Visit the website atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King Ranch® Leather Conditioner, use another premium
leather conditioner.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth.
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
CLEANING THE ALLOY WHEELS
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
A clearcoat paint finish coats aluminum wheels and wheel covers.
In order to maintain their condition:
•Clean weekly with Motorcraft Wheel and Tire Cleaner. Use a sponge to
remove heavy deposits of dirt and brake dust accumulation. Rinse
thoroughly with a strong stream of water when you have completed
the cleaning process.
•To remove tar and grease, use Motorcraft Bug and Tar Remover.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers.
•Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in
combination with brush agitation to remove brake dust and dirt, could
wear away the clearcoat finish over time.
300Vehicle Care
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact an authorized dealer or visit our online store at
www.Accessories.Ford.com(United States only).
Ford Motor Company will repair or replace any properly authorized
dealer-installed Ford Genuine Accessories found to be defective in
factory-supplied materials or workmanship during the warranty period, as
well as any component damaged by the defective accessories.
Ford Motor Company will warrant your vehicle through the warranty that
provides the greatest benefit:
•12 months or 12000 miles (20000 kilometers) (whichever occurs first).
•The remainder of your new vehicle limited warranty.
Contact an authorized dealer for details and a copy of the warranty.
Exterior style
•Bug shields•Splash guards
•Deflectors•Chrome exhaust tips
Interior style
•Ambient lighting•Floor mats
•Illuminated door sill plates•Cargo area protector
•Electrochromatic compass/temperature interior mirrors
Lifestyle
•Rear seat entertainment*•Roof crossbars
•Cargo organization and
management•SUV camping tent*
•Racks and carriers*•Towing accessories
Peace of mind
•Remote start•Vehicle security systems
•Back up alarm*•Wheel locks
•Locking gas plug for capless fuel
system•Warning sensors
•Vehicle cover
*The accessory manufacturer designs, develops and therefore warrants
Ford Licensed Accessories, and does not design or test these accessories
344Accessories
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H
Hazard flashers .........................247
HD Radio™ ...............................439
Headlamps ...................................87
aiming ......................................286
autolamp system .......................88
bulb specifications ..................292
checking alignment ................286
flash to pass ..............................87
high beam .................................87
replacing bulbs .......................288
turning on and off ....................87
Head restraints .........................134
Heating ..............121, 123, 125, 127
Homelink wireless control
system ........................................158
Hood ..........................................270
I
Ignition ...............................170, 336
Illuminated visor mirror .............97
Information displays .................106
Inspection/maintenance (I/M)
testing ........................................183
Instrument panel
cleaning ...................................298
cluster ......................................101
lighting up panel and interior...88
J
Jack ............................................327
positioning ...............................327
storage .....................................327
Joining two calls
(multiparty/conference call) ....389Jukebox features .......................454
Jump-starting your vehicle ......249
K
Keyless entry system
autolock .....................................69
keypad .......................................76
locking and unlocking doors ....77
programming entry code .........76
Keys .......................................56, 79
positions of the ignition .........170
L
Lamps ..........................................87
autolamp system .......................88
bulb replacement
specifications chart ................292
fog lamps ...................................89
headlamps .................................87
headlamps, flash to pass ..........87
instrument panel,
dimming .....................................88
interior lamps ...........................90
replacing bulbs ...............288, 291
Lane change indicator
(see Turn signal) ........................89
LATCH anchors ...........................28
Liftgate ............................68, 71–72
Lights, warning and
indicator ....................................101
Loading instructions .................222
Loading pictures .......................429
Load limits .................................216
Locks
autolock .....................................69
childproof ..................................35
doors ..........................................67
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Lubricant specifications ...........337
Lug nuts ....................................335
M
MAP DVD - Loading and
Unloading ..................................370
Map icons ..................................475
Map mode ..................................475
Map updates ..............................478
Master lighting switch ................87
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................417
Message center .................106, 111
system check button ..............108
warning messages ...................116
Mirrors ...................................93, 96
fold away ...................................93
programmable memory ............58
side view mirrors (power) .......93
signal ...................................94–95
Moon roof ....................................98
Motorcraft® parts .............293, 341
MyKey ..........................................60
N
Navigation end user license
agreement ..................................489
Navigation features ...................461
O
Octane rating ............................176
P
Pairing other phones ................387Pairing your phone for the
first time ....................................386
Parental MyKey programming ...60
Parking brake ............................201
Parts
(see Motorcraft® parts) ..........341
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................397
Phone redial ..............................391
Playing a DVD in the system ...370
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................415
POI categories ...........................470
Point of Interest (POI) .............470
Power deployable running
boards ........................................224
Power distribution box
(see Fuses) .......................261, 265
Power door locks ........................67
Power liftgate ..............................72
Power mirrors .............................93
Powerpoint ................................164
Power steering ..........................213
fluid, checking and adding ....278
fluid, refill capacity ................337
fluid, specifications .................337
Power Windows ...........................92
Privacy information ..................383
Putting a call on/off hold .........389
Q
Quick touch buttons .................478
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R
Radio ..........................................351
Single CD ................................351
Radio reception .........................349
Radio voice commands .....437, 443
Rear heated seats .....................150
Rear seat entertainment
system ........................................362
Rear view camera display ........208
Rear window defroster ............121,
123, 125, 127
Receiving a text message .........393
Recommendations for
attaching safety restraints
for children ..................................24
Relays ................................260–261
Remote entry system
illuminated entry ......................70
locking/unlocking doors ...........67
opening the trunk .....................68
replacing the batteries .............57
Roadside assistance ..................246
Roll stability control .................204
Roof rack ...................................215
S
Safety Belt Maintenance ............45
Safety belts
(see Safety restraints) ...............38
Safety defects, reporting ..........259
Safety information ....................382
Safety restraints ..............38–39, 41
Belt-Minder® ............................42
extension assembly ..................40for adults .............................38–39
for children ...............................24
safety belt maintenance ...........45
seat belt maintenance ..............45
warning light and chime ..........42
Safety restraints -
LATCH anchors ...........................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................343
Satellite Radio ...........................447
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............499
SD card ......................................461
Seat belts
(see Safety restraints) ...............38
Seats
child safety seats ......................24
cleaning ...................................299
climate control ........................142
filter .........................................341
front seats ...............................136
heated ......................................150
memory seat .....................58, 139
SecuriCode keyless entry
system ..........................................76
SecuriLock passive anti-theft
system ..........................................78
Selecting your media source
(USB, Line in, BT audio) .........412
Setting a destination ................461
Setting the clock .......................351
Side air curtain ...........................52
Side-curtain airbags system .......52
SIRIUS® satellite radio ....443, 461
516Index
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