ESP FORD EXPEDITION 2014 3.G Workshop Manual

SYNC Services: Traffic, Directions & Information (TDI)
Note:SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. See theUsing
SYNC with your phonefor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
SYNC®405
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

4. Press OK and then scroll to select from the following:
When you select: You can:
PromptsHave SYNC guide you via questions, helpful
hints or ask you for a specific action.
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
LanguagesChoose from English, Francais and Espanol.
The displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display.
3. If you change the language setting, the
display indicates that the system is updating.
When complete, SYNC takes you back to the
Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.
ApplicationDownload new software applications
(if available) and then load the desired
applications through your USB port. See the
web site for more information.
ReturnExit the current menu.
SYNC®419
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

Voice command issues
Issue Possible cause(s) Possible solution(s)
SYNC does not
understand what
I am saying.•You may be using
the wrong voice
commands, OR
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of their
respective sections.
•Be aware that SYNC’s
microphone is either in your rear
view mirror or in the headliner just
above the windshield.
SYNC does not
understand the
name of a song
or artist.•You may be using
the wrong voice
commands, OR
•You may not be
saying the name
exactly as it is
saved, OR
•The system may
not be reading the
name the same way
you are saying it.•Review the media voice
commands at the beginning of the
media section.
•Say the song or artist exactly as
listed. If you say, “Play Artist
Prince”, the system does not play
music by Prince and the Revolution
or Prince and the New Power
Generation.
•Make sure you are saying the
complete title, such as “California
remix featuring Jennifer Nettles”.
•If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, “Play
L-O-L-A”.
•Do not use special characters in
the title as the system does not
recognize them.
424SYNC®
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

NAVIGATION CONTROLS
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
The system divides the screen in two sections after it initializes:
•Status bars:This is the top and bottom portion of the screen.
It displays the clock or date and other useful information, depending
on which mode you are in.
•Display area:The touchscreen changes depending on current
system operation. Different buttons display in this area, depending on
which mode you are in.
Note:Some features, such as Sirius satellite radio, may not be available
in your location. Check with an authorized dealer.
426Navigation System (If Equipped)
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

•Do not press hard on the controls. They are sensitive to light touch.
•
Keep metal and other conductive material away from the surface of the
touchscreen as this may cause electronic interference (for example,
inadvertently turning on a feature other than the one you meant to turn
on).
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for cleaning glasses. If dirt or
fingerprints are still visible, apply a small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the display. Do not use detergent or
any type of solvent to clean the display.
USING VOICE RECOGNITION
This system helps you control many features using voice commands.
This allows you to keep your hands on the wheel and focus on what
is in front of you. The system provides feedback through audible tones,
prompts, questions and spoken confirmations depending on the situation
and the chosen level of interaction (voice settings).
The system also asks short questions (confirmation prompts) when it is
not sure of your request or when there are multiple possible responses
to your request.
When using voice commands, words and icons may appear in the lower
left status bar indicating the status of the voice session (such as
Listening, Success, Failed, Paused or Try Again).
How To Use Voice Commands with Your System
Press the voice icon; after the tone, speak your command
clearly.
You can say these commands at any time.
“Audio” “Navigation”
“CD” “Radio”
“Disc” “SYNC”
*
“Display mode” “Tutorial”
“DVD” “User profile”
“Jukebox” “Video CD”
Navigation System (If Equipped)431
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2-HD7 multicast channels, the
station mutes and stay muted unless it is able
to connect to the digital signal again.
Station blendingWhen the system first receives a station
(aside from HD2-HD7 multicast stations), it
first plays the station in the analog version.
Once the receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. Blending is the
shift from analog to digital sound or digital
back to analog sound.
In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for ensuring all audio streams and
data fields are accurate.
Potential Station Issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
Navigation System (If Equipped)441
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

Potential Station Issues
Issue Cause Action
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcasterFill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found when Scan is
pressed.Pressing Scan disables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
442Navigation System (If Equipped)
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

When you select: You can:
MemoPress this button to save a song title and
artist to the system. When the saved song is
playing on any satellite radio channel, the
system alerts you with a pop-up in the lower
status bar. You can either tune to the station
or ignore the pop-up. When you are in the
Memo screen, the following options are
available:
Refreshallows you to refresh the current
artist and title information.
Song Alertallows you to store the song
information displayed in the Title Field. The
next time the stored song plays, the system
displays an audio and visual notification.
Artist Alertallows you to store the artist
information currently displayed in the Artist
Field. The next time the artist plays, the
system alerts you with a pop-up.
Alert On/Offallows you to select Artists and
Titles that you would like the system to alert
you to when they are playing on other
channels.
Note:Sirius® does not support the Alert
feature on all channels. Ford Motor Company
shall not be responsible for Alert feature
variation.
Show PresetsDisplay presets at the bottom of the screen.
Navigation System (If Equipped)445
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

Sirius® Information
Note:Sirius reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
Sirius satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed Sirius satellite
radio system includes hardware and
a limited subscription term that begins on the date of sale or lease of
your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a list of Sirius satellite radio
channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call Sirius at 1-888-539-7474.
Satellite radio electronic serial number (ESN):You need your ESN
to turn on, modify or track your satellite radio account. The ESN is on
the System Information Screen (SR ESN: XXXXXXXXXXXX). To access
your ESN, touch the I button on the navigation screen, and then select
the System Info tab.
Potential reception issues
Antenna obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and keep
luggage and other materials as far away from
the antenna as possible.
TerrainHills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with
your reception.
Station overloadWhen you pass a ground-based
broadcast-repeating tower, a stronger signal may
overtake a weaker one and the audio system
may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING... to indicate
the interference and the audio system may
mute.
Navigation System (If Equipped)447
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

Line In (Auxiliary Input Jack)
Your vehicle is equipped with an audio input jack, which allows you to
plug a portable audio device into your vehicle’s audio system. To turn
this feature on, press the MEDIA hard button on the system.
For more information on the auxiliary input jack, seeAuxiliary input
jackin theAudio Systemschapter.
INFORMATION
Under the Information menu, you can access features such as Where Am
I? and Sirius Travel Link, view your calendar, see system information and
get basic system help.
Press the I (Information) hard button to access these features.
Where Am I?
Press the I button and select the Where Am I? tab. The system gives you
your current GPS location (latitude and longitude), the current street
you are on as well as the street in front and behind your vehicle position
along with distance information.
Note:Not all tab selections shown here are available in all markets.
Check with an authorized dealer for availability.
Sirius® Travel Link™
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
Note:A paid subscription is required to access and use these features.
Go to www.siriusxm.com/travellink for more information.
Sirius Travel Link can help you locate the best gas prices, find movie
listings, get current traffic alerts, access the current weather map, get
accurate ski conditions and scores to current sports games.
Navigation System (If Equipped)457
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)