key FORD EXPEDITION 2017 3.G Manual PDF
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Page 439 of 500

Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
436
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
(If Equipped)
Page 442 of 500

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Custom Accessories are available for
your vehicle through an authorized dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Keyless entry.
• Side window deflectors. •
Sill plates.
• Splash guards.
Interior Style
• Floor mats.
• Rear seat entertainment system*.
• Seat covers.
Lifestyle
• Ash cup or coin holder.
• Cargo organization and management.
• Interior light kit.
• In-vehicle safe*.
• Roof rack and carriers*.
• SUV camping tent*.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Back-up alarm.
• Bumper protector.
• Car cover*.
• Cargo area protector.
• Cargo security shade.
• Hood deflector.
• Locking fuel plug.
• Park assist sensors.
• Remote start.
• Roadside assistance kit*.
• Vehicle security system.
• Wheel locks.
439
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Page 490 of 500

4
4WD
See: Four-Wheel Drive...................................... 165
A
A/C See: Climate Control........................................... 112
About This Manual...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 173
Accessories....................................................439 Exterior Style....................................................... 439
Interior Style........................................................ 439
Lifestyle................................................................. 439
Peace of Mind..................................................... 439
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps........................256 Horizontal Aim Adjustment............................ 257
Vertical Aim Adjustment................................ 256
Adjusting the Pedals.....................................70
Adjusting the Steering Wheel - Vehicles With: Column Shift/Manual Adjustable
Steering Column
..........................................65
Adjusting the Steering Wheel - Vehicles With: Floor Shift/Manual Adjustable
Steering Column
..........................................65
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................66
Easy Entry and Exit Feature.............................. 67
End of Travel Position......................................... 67
Memory Feature.................................................... 67
Airbag Disposal................................................41
Air Conditioning See: Climate Control........................................... 112
Air Filter See: Changing the Engine Air Filter.............262
Alarm See: Anti-Theft Alarm........................................ 62
Ambient Lighting
............................................78 Anti-Theft Alarm............................................62
Arming the Alarm................................................. 62
Disarming the Alarm........................................... 62
Appendices....................................................462
Apps...................................................................412 ........................................................................\
........... 412
SiriusXM Traffic and Travel Link.................... 413
Audible Warnings and Indicators............90 Direction Indicator Chime................................. 90
Headlamps On Warning Chime..................... 90
Key in Ignition Warning Chime........................ 90
Parking Brake On Warning Chime.................90
Audio Control...................................................67 Media........................................................................\
68
Seek, Next or Previous....................................... 68
Type One.................................................................. 67
Type Two................................................................. 68
Audio System.................................................313 General Information.......................................... 313
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................314
Audio Unit - Vehicles With: Sony AM/ FM/CD............................................................316
Rear Seat Audio Controls................................ 318
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control........................115
Automatic Transmission
...........................159
Brake-Shift Interlock......................................... 162
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 164
SelectShift™ Automatic Transmission.................................................... 161
Understanding the Shift Positions of your Automatic Transmission............................. 159
Automatic Transmission Fluid Check..............................................................251
Autowipers.........................................................71
Auxiliary Power Points.................................141 110 Volt AC Power Point.................................... 141
12 Volt DC Power Point...................................... 141
Locations................................................................ 141
B
Battery See: Changing the 12V Battery..................... 253
487
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Blind Spot Information System..............189
False Alerts........................................................... 192
Switching the System Off and On...............193
System Errors....................................................... 192
System Limitations............................................ 192
Using the System............................................... 189
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check........................................252
Brakes................................................................173 General Information........................................... 173
Breaking-In......................................................218
Bulb Specification Chart..........................260
C
California Proposition 65..............................11
Capacities and Specifications...............308 Specifications..................................................... 309
Car Wash See: Cleaning the Exterior.............................. 265
Center Console
..............................................143
Changing a Bulb...........................................257 Central High-mounted Brake Lamp
Bulb................................................................... 260
Fog Lamp Bulb................................................... 259
Front Direction Indicator Bulb....................... 258
Headlamp Bulb.................................................. 258
LED Central High-mounted Brake Lamp Bulb................................................................... 260
LED Direction Indicator and Side Marker Bulbs.................................................................. 259
LED Headlamp Bulb......................................... 258
LED Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs................................................................. 260
License Plate Lamp Bulb............................... 260
Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs.................................................................. 259
Side Direction Indicator Bulb........................ 260
Side Marker Bulb............................................... 258
Changing a Fuse............................................241 Fuses....................................................................... 241Changing a Road Wheel............................297
Dissimilar Spare Wheel and Tire Assembly
Information
...................................................... 297
Location of the Spare Tire and Tools.........298
Tire Change Procedure.................................... 299
Changing the 12V Battery.........................253 Battery Management System....................... 254
Changing the Engine Air Filter.................262
Changing the Wiper Blades.....................255
Checking MyKey System Status..............50
Checking the Wiper Blades......................255
Childminder Mirror
..........................................81
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning
.........................26
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks..........................................27
Cleaning Leather Seats.............................268 With King Ranch Edition................................. 269
Without King Ranch Edition.......................... 268
Cleaning Products
.......................................264
Cleaning the Alloy Wheels.......................270
Cleaning the Engine...................................266
Cleaning the Exterior..................................265 Exterior Chrome Parts...................................... 265
Exterior Plastic Parts........................................ 265
Stripes or Graphics............................................ 265
Underbody........................................................... 266
Under Hood......................................................... 266
Cleaning the Instrument Panel and Instrument Cluster Lens........................268
Cleaning the Interior....................................267
Cleaning the Windows and Wiper Blades............................................................267
Clearing All MyKeys.......................................49
Climate............................................................396
Climate Control
..............................................112
Climate Controlled Seats..........................134 Cooled Seats........................................................ 134
Coolant Check See: Engine Coolant Check............................ 247
Crash Sensors and Airbag Indicator.......40
Creating a MyKey...........................................48 Programming/Changing Configurable
Settings............................................................... 48
Cruise Control
.................................................69
Principle of Operation....................................... 187
488
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I
Ignition Switch...............................................144
In California (U.S. Only).............................227
Information Display Control......................69
Information Displays......................................91
General Information............................................. 91
Information Messages................................102 4WD Messages...................................................... 111
AdvanceTrac ™ / Traction Control
Messages.......................................................... 103
Alarm Messages................................................. 103
Battery and Charging System Messages.......................................................... 103
Blind Spot Information System Messages.......................................................... 104
Brake System Messages.................................. 104
Door Messages.................................................... 104
Engine Messages................................................ 105
Fuel Messages..................................................... 105
Keys and Intelligent Access Messages.......................................................... 105
Maintenance Messages................................... 106
MyKey ™ Messages............................................ 107
Off Road Messages............................................ 107
Park Aid Messages............................................. 108
Power Steering Messages.............................. 108
Remote Start Messages.................................. 109
Suspension System Messages..................... 109
Tire Messages...................................................... 109
Trailer Messages................................................. 109
Transmission Messages.................................... 110
Installing Child Restraints.............................17 Child Seats............................................................... 17
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats..................................................................... 21
Using Lap and Shoulder Belts ......................... 18
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 20
Using Tether Straps.............................................. 21
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................75
Interior Lamps..................................................77
Front Row Map and Dome Lamps.................77
Front Row Map Lamps........................................ 77
Rear Cargo Lamp.................................................. 78
Second Row Map Lamps................................... 77Interior Mirror....................................................81
Auto-Dimming Mirror........................................... 81
Introduction.........................................................7
J
Jump Starting the Vehicle.........................223 Connecting the Jumper Cables.................... 223
Jump Starting...................................................... 224
Preparing Your Vehicle..................................... 223
Removing the Jumper Cables....................... 224
K
Keyless Entry
...................................................58
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 58
Unlocking and Locking the Doors.................. 60
Keyless Starting
............................................144
Ignition Modes..................................................... 145
Keys and Remote Controls
.........................42
Principle of Operation......................................... 42
L
Lighting Control
...............................................73
Headlamp Flasher................................................ 74
High Beams............................................................. 73
Lighting...............................................................73 General Information............................................ 73
Limited Slip Differential
..............................172
Load Carriers See: Roof Racks and Load Carriers..............197
Load Carrying
.................................................196
Load Limit.......................................................198
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 202
Vehicle Loading - with and without a Trailer................................................................. 198
Locking and Unlocking.................................52 Activating Intelligent Access............................ 52
Autolock................................................................... 53
Auto Relock............................................................ 53
Autounlock............................................................. 54
Battery Saver......................................................... 54
Enabling or Disabling Autolock and Autounlock........................................................ 54
491
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Page 495 of 500

Illuminated Entry..................................................
54
Illuminated Exit..................................................... 54
Power Door Locks................................................ 52
Remote Control..................................................... 52
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 53
Smart Unlocks for Intelligent Access Keys...................................................................... 53
Lug Nuts See: Changing a Road Wheel........................ 297
M
Maintenance..................................................243 General Information......................................... 243
Manual Climate Control..............................112
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)...........................................113
Manual Liftgate...............................................54
Closing the Liftgate............................................. 56
Opening the Liftgate........................................... 55
Opening the Liftgate Window......................... 55
Manual Seats.................................................123 Manual Lumbar .................................................. 124
Moving the Seat Backward and Forward.............................................................. 123
Recline Adjustment............................................ 123
Media Hub
......................................................323
Memory Function..........................................125
Easy Entry and Exit Feature............................ 126
Saving a PreSet Position.................................. 125
Message Center See: Information Displays.................................. 91
Mirrors See: Heated Windows and Mirrors..............120
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Moonroof...........................................................82 Bounce-Back......................................................... 83
Opening and Closing the Moonroof..............83
Venting the Moonroof........................................ 83
Motorcraft Parts
..........................................304
MyKey Troubleshooting................................51
MyKey ™
.............................................................47
Principle of Operation......................................... 47N
Navigation.....................................................404
cityseeker................................................................ 411
Destination Mode............................................. 405
Map Mode............................................................ 404
Navigation Map Updates.................................. 411
Navigation Menu............................................... 409
SiriusXM Traffic and Travel Link..................... 411
Waypoints............................................................. 410
Normal Scheduled Maintenance..........446 Intelligent Oil-Life Monitor............................ 446
Normal Maintenance Intervals..................... 447
O
Oil Change Indicator Reset......................246
Oil Check See: Engine Oil Check...................................... 245
Opening and Closing the Hood..............243
Ordering Additional Owner's Literature
.....................................................230
Obtaining a French Owner ’s Manual...........231
Overhead Console
........................................143
P
Parking Aids
....................................................182
Principle of Operation....................................... 182
Parking Brake
..................................................174
Passive Anti-Theft System..........................61 SecuriLock®............................................................ 61
PATS See: Passive Anti-Theft System...................... 61
Pedals
.................................................................70
Perchlorate.........................................................11
Phone
..............................................................399
During a Phone Call.......................................... 402
Making Calls......................................................... 401
Pairing Your Cell Phone for the First Time.................................................................. 399
Phone Menu....................................................... 400
Receiving Calls................................................... 402
Smartphone Connectivity............................. 403
Text Messaging.................................................. 403
Power Door Locks See: Locking and Unlocking............................. 52
492
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Page 496 of 500

Power Liftgate.................................................56
Obstacle Detection............................................. 58
Opening and Closing the Liftgate................... 57
Stopping the Liftgate Movement................... 58
Power Running Boards
................................63
Power Seats....................................................124
Power Lumbar...................................................... 125
Power Recline...................................................... 124
Power Windows
..............................................79
Accessory Delay.................................................... 79
Bounce-Back......................................................... 79
One-Touch Down................................................. 79
One-Touch Up....................................................... 79
Window Lock......................................................... 79
Protecting the Environment........................15
R
Rear Axle
...........................................................172
Rear Parking Aid............................................182
Obstacle Distance Indicator........................... 183
Rear Passenger Climate Controls...........119
Rear Quarter Windows
................................82
Rear Seats.......................................................126
Adjusting the Second Row Center 20%
Seat...................................................................... 131
Adjusting the Second Row Outboard 40% Seat for E-Z Entry.......................................... 128
Exiting the Third Row........................................ 129
Folding Down the Second Row 40% Seat ........................................................................\
...... 126
Folding Down the Third Row Seats to the Load Floor.......................................................... 131
Folding the Second Row Center 20% Seat ........................................................................\
...... 130
Placing the Second Row Outboard 40% Seats in Cargo Mode..................................... 127
PowerFold™ Third Row Seat......................... 132
Reclining the Second Row Outboard 40% Seatback........................................................... 129
Returning to the Upright Position from the Full Lowered Load Floor Position............128
Third Row Seats................................................... 131
Rear Under Floor Storage.........................196 Cargo Management System.......................... 196
Cargo Shelf and Divider................................... 196
Third Row Storage Bin...................................... 197Rear View Camera.......................................184
Using the Rear View Camera System.........184
Rear View Camera See: Rear View Camera................................... 184
Rear Window Wiper and Washers...........72 Rear Window Washer.......................................... 72
Rear Window Wiper............................................. 72
Recommended Towing Weights...........204
Reduced Engine Performance.................218
Refueling..........................................................152 System Warnings................................................ 154
Remote Control..............................................43 Car Finder................................................................ 45
Integrated Keyhead Transmitter..................... 43
Intelligent Access Key......................................... 43
Memory Feature................................................... 46
Remote Start......................................................... 45
Replacing the Battery......................................... 44
Sounding the Panic Alarm................................ 45
Remote Start
.................................................120
Automatic Settings............................................ 120
Removing a Headlamp
..............................257
Repairing Minor Paint Damage...............270
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................46
Reporting Safety Defects (Canada Only)...............................................................231
Reporting Safety Defects (U.S. Only)...............................................................231
Roadside Assistance
...................................221
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 221
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................222
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 222
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 221
Vehicles Sold in the United States: Using Roadside Assistance.................................... 221
Roadside Emergencies...............................221
493
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Roof Racks and Load Carriers..................197
Adjusting the Crossbar..................................... 197
Running-In See: Breaking-In.................................................. 218
Running Out of Fuel......................................151
Adding Fuel From a Portable Fuel
Container.......................................................... 152
Filling a Portable Fuel Container................... 152
S
Safety Canopy ™
............................................39
Safety Precautions......................................150
Satellite Radio..............................................320 Satellite Radio Electronic Serial Number
(ESN).................................................................. 321
Satellite Radio Reception Factors................321
SIRIUS® Satellite Radio Service................... 321
Troubleshooting................................................. 322
Scheduled Maintenance Record
...........452
Scheduled Maintenance..........................443
Seatbelt Extension
........................................35
Seatbelt Height Adjustment......................32 Second Row Comfort Guide............................ 32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Seats...................................................................121
Security...............................................................61
Self-Leveling Suspension
.........................194
Settings............................................................414 911 Assist................................................................ 419
Ambient Lighting............................................... 425
Bluetooth............................................................... 416
Clock....................................................................... 416
Display................................................................... 425
General.................................................................. 423
Media Player......................................................... 415
Mobile Apps......................................................... 422
Navigation............................................................ 420
Phone...................................................................... 417
Radio...................................................................... 420
Sound...................................................................... 414
Valet Mode........................................................... 426Vehicle...................................................................
425
Voice Control....................................................... 426
Wi-Fi....................................................................... 424
Side Airbags
.....................................................38
Sitting in the Correct Position...................121
Snow Chains See: Using Snow Chains.................................. 291
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................449
Exceptions........................................................... 450
Speed Control See: Cruise Control............................................. 187
Stability Control
.............................................177
Principle of Operation........................................ 177
Starter Switch See: Ignition Switch........................................... 144
Starting a Gasoline Engine
.......................145
Automatic Engine Shutdown......................... 147
Failure to Start...................................................... 147
Guarding Against Exhaust Fumes...............148
Important Ventilating Information..............148
Stopping the Engine When Your Vehicle is Moving............................................................... 148
Stopping the Engine When Your Vehicle is Stationary......................................................... 147
Vehicles with an Ignition Key......................... 146
Vehicles with Keyless Start............................ 146
Starting and Stopping the Engine.........144 General Information.......................................... 144
Steering............................................................193 Electric Power Steering.................................... 193
Steering Wheel Lock...................................145
Steering Wheel...............................................65
Storage Compartments
.............................143
Sunroof See: Moonroof....................................................... 82
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 82
Supplementary Restraints System.........36 Principle of Operation........................................ 36
Symbols Glossary
.............................................7
SYNC™ 3........................................................365
General Information......................................... 365
494
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Page 498 of 500

SYNC™ 3 Troubleshooting......................426
SYNC™ Applications and
Services........................................................340
911 Assist.............................................................. 340
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)................................................... 344
Vehicle Health Report (If Equipped, United States Only).................................................... 342
SYNC™............................................................324 General Information......................................... 324
SYNC™ Troubleshooting.........................356
T
Tailgate See: Manual Liftgate........................................... 54
See: Power Liftgate............................................. 56
Technical Specifications See: Capacities and Specifications............304
Terrain Response.........................................180
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................228
Tire Care..........................................................276
Glossary of Tire Terminology.......................... 277
Information About Uniform Tire Quality Grading.............................................................. 276
Information Contained on the Tire Sidewall............................................................ 278
Temperature A B C............................................. 277
Traction AA A B C............................................... 276
Treadwear............................................................. 276
Tire Pressure Monitoring System...........292 Changing Tires With a Tire Pressure
Monitoring System....................................... 293
Understanding Your Tire Pressure Monitoring System ...................................... 293
Tires See: Wheels and Tires...................................... 273
Towing a Trailer
............................................203
Load Placement................................................ 203
Towing Points.................................................214
Towing the Vehicle on Four Wheels...........................................................215
Emergency Towing............................................. 215
Four-wheel-down Towing............................... 216
Recreational Towing.......................................... 215
Towing.............................................................203 Traction Control
.............................................176
Principle of Operation....................................... 176
Trailer Sway Control
...................................204
Transfer Case Fluid Check.........................251
Transmission Code Designation
............307
Transmission..................................................159
Transmission See: Transmission.............................................. 159
U
Under Hood Overview...............................244
Universal Garage Door Opener...............136 HomeLink Wireless Control System............136
USB Port..........................................................323
Using Cruise Control....................................187 Switching Cruise Control Off......................... 188
Switching Cruise Control On and Off..........187
Using Four-Wheel Drive.............................165 4WD Indicator Lights........................................ 165
4WD Switch Positions...................................... 165
Driving Off-Road With Truck and Utility Vehicles.............................................................. 167
How Your Vehicle Differs From Other Vehicles.............................................................. 167
Using Hill Descent Control.......................180 Principle of Operation...................................... 180
Using Hill Descent Control............................. 180
Using MyKey With Remote Start Systems
...........................................................51
Using Power Running Boards....................63 Automatic Power Deploy.................................. 63
Automatic Power Stow...................................... 63
Bounce-back......................................................... 64
Enabling and Disabling...................................... 63
Manual Power Deploy........................................ 63
Using Snow Chains......................................291
Using Stability Control................................178 Stability Control and Traction Control with
Roll Stability Control ™ (RSC™)..............178
Using SYNC™ With Your Media Player............................................................348
Accessing Your USB Song Library...............352
Bluetooth Devices and System Settings............................................................ 354
Connecting Your Digital Media Player to the USB Port.......................................................... 348
Media Menu Features........................................ 351
495
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