maintenance FORD EXPEDITION 2018 Owners Manual

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate ........................................................
11
Ford Credit .........................................................
11
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
....
13
Export Unique Options .................................
13
Environment
Protecting the Environment .......................
14
At a Glance
Instrument Panel Overview ........................
15
Child Safety
General Information ......................................
17
Installing Child Restraints ...........................
18
Booster Seats .................................................
28
Child Restraint Positioning ........................
30
Child Safety Locks .........................................
32
Seatbelts
Principle of Operation .................................
34
Fastening the Seatbelts ..............................
35
Seatbelt Height Adjustment .....................
39
Seatbelt Warning Lamp and Indicator Chime ............................................................
40
Seatbelt Reminder .......................................
40
Child Restraint and Seatbelt Maintenance ...............................................
42
Seatbelt Extension .......................................
42
Personal Safety System ™
Personal Safety System ™.........................
43 Supplementary Restraints
System
Principle of Operation .................................
44
Driver and Passenger Airbags ..................
45
Front Passenger Sensing System ...........
46
Side Airbags ....................................................
48
Safety Canopy ™...........................................
49
Crash Sensors and Airbag Indicator ........
51
Airbag Disposal ..............................................
52
Keys and Remote Controls
General Information on Radio Frequencies .................................................
53
Remote Control .............................................
53
Replacing a Lost Key or Remote Control ........................................................................\
..
60
MyKey ™
Principle of Operation ..................................
61
Creating a MyKey ...........................................
62
Clearing All MyKeys ......................................
62
Checking MyKey System Status ..............
63
Using MyKey With Remote Start Systems ........................................................
63
MyKey — Troubleshooting .........................
63
Doors and Locks
Locking and Unlocking ................................
65
Keyless Entry ..................................................
68
Liftgate
Manual Liftgate ..............................................
72
Power Liftgate .................................................
73
Security
Passive Anti-Theft System .........................
77
Anti-Theft Alarm ...........................................
79
Power Running Boards
Using Power Running Boards ..................
80
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Blind Spot Information System
............250
Cross Traffic Alert .......................................
254
Steering ..........................................................
256
Pre-Collision Assist ....................................
257
Drive Control ..................................................
261
Load Carrying
Rear Under Floor Storage ........................
264
Cargo Nets ....................................................
266
Roof Racks and Load Carriers ................
267
Load Limit .....................................................
268
Towing
Towing a Trailer ............................................
274
Trailer Reversing Aids .................................
275
Trailer Sway Control ..................................
284
Recommended Towing Weights ..........
285
Essential Towing Checks .........................
287
Towing the Vehicle on Four Wheels .....
294
Driving Hints
Breaking-In ....................................................
297
Reduced Engine Performance ...............
297
Economical Driving ....................................
297
Driving Through Water .............................
298
Floor Mats .....................................................
298
Roadside Emergencies
Roadside Assistance ................................
300
Hazard Flashers ...........................................
301
Fuel Shutoff ...................................................
301
Jump Starting the Vehicle .......................
302
Post-Crash Alert System .........................
304
Transporting the Vehicle .........................
304
Towing Points ..............................................
305
Customer Assistance
Getting the Services You Need ..............
307
In California (U.S. Only) ...........................
308The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................
309
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
310
Getting Assistance Outside the U.S. and Canada ........................................................
310
Ordering Additional Owner's Literature ........................................................................\
.
312
Reporting Safety Defects (U.S. Only) ........................................................................\
.
312
Reporting Safety Defects (Canada Only) ........................................................................\
.
312
Fuses
Fuse Box Locations .....................................
314
Fuse Specification Chart ..........................
314
Changing a Fuse ..........................................
323
Maintenance
General Information ..................................
325
Opening and Closing the Hood .............
325
Under Hood Overview ..............................
326
Engine Oil Dipstick ......................................
327
Engine Oil Check ..........................................
327
Oil Change Indicator Reset .....................
328
Engine Coolant Check ..............................
329
Automatic Transmission Fluid Check ........................................................................\
333
Transfer Case Fluid Check .......................
333
Brake Fluid Check .......................................
334
Washer Fluid Check ...................................
334
Fuel Filter .......................................................
335
Changing the 12V Battery ........................
335
Checking the Wiper Blades .....................
337
Changing the Wiper Blades ....................
337
Adjusting the Headlamps .......................
338
Removing a Headlamp .............................
339
Changing a Bulb ..........................................
339
Bulb Specification Chart ...........................
341
Changing the Engine Air Filter ...............
343
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Vehicle Care
General Information
..................................344
Cleaning Products ......................................
344
Cleaning the Exterior .................................
344
Waxing ............................................................
346
Cleaning the Engine ..................................
346
Cleaning the Windows and Wiper Blades ........................................................................\
346
Cleaning the Interior ..................................
347
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
347
Cleaning Leather Seats ............................
348
Repairing Minor Paint Damage .............
349
Cleaning the Wheels .................................
349
Vehicle Storage ...........................................
349
Wheels and Tires
General Information ..................................
352
Tire Care .........................................................
354
Using Snow Chains ...................................
368
Tire Pressure Monitoring System .........
369
Changing a Road Wheel ...........................
373
Technical Specifications ..........................
378
Capacities and Specifications
Engine Specifications ...............................
380
Motorcraft Parts .........................................
380
Vehicle Identification Number ...............
382
Vehicle Certification Label ......................
383
Transmission Code Designation ...........
383
Capacities and Specifications ...............
384
Audio System
General Information ..................................
389
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ..........................................................
390
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display ...............
392
Digital Radio .................................................
393Satellite Radio
.............................................
395
USB Port ........................................................
398
SYNC™
General Information ..................................
399
Using Voice Recognition .........................
400
Using SYNC™ With Your Phone ...........
402
SYNC™ Applications and Services ......
403
Using SYNC™ With Your Media Player ........................................................................\
407
SYNC™ Troubleshooting ........................
408
SYNC™ 3
General Information ...................................
416
Home Screen ...............................................
429
Using Voice Recognition ..........................
430
Entertainment .............................................
436
Climate ...........................................................
447
Phone .............................................................
450
Navigation .....................................................
455
Apps ................................................................
463
Settings ..........................................................
466
SYNC™ 3 Troubleshooting ....................
480
Accessories
Accessories ...................................................
494
Ford Protect
Ford Protect .................................................
496
Scheduled Maintenance
General Maintenance Information ......
498
Normal Scheduled Maintenance ..........
501
Special Operating Conditions Scheduled Maintenance ............................................
504
Scheduled Maintenance Record ..........
506
Appendices
Electromagnetic Compatibility ...............
517
End User License Agreement .................
519
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REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts. Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING:
NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it,
DEATH or SERIOUS INJURY to the CHILD
can occur.
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4. While the seatbelt warning light is on,
buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts. See Vehicle
Care (page 344). SEATBELT EXTENSION WARNING:
Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash. WARNING:
Only use extensions
provided free of charge by Ford Motor
Company dealers. The dealer will provide
an extension designed specifically for
this vehicle, model year and seating
position. The use of an extension
intended for another vehicle, model year
or seating position may not offer you the
full protection of your vehicle ’s seatbelt
restraint system. WARNING:
Never use seatbelt
extensions to install child restraints. WARNING:
Do not use a seatbelt
extension with an inflatable seatbelt. WARNING:
Do not use extensions
to change the fit of the belt across the
torso, over the lap or to make the
seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Ford Motor Company dealers. Only Ford
seatbelt extensions made by the original
equipment seatbelts manufacturer should
be used with Ford seatbelts. Ask your
authorized dealer if your extension is
compatible with your Ford vehicle restraint
system.
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While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death. WARNING:
Airbags can kill or
injure a child in a child restraint. Never
place a rear-facing child restraint in front
of an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and passenger front airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 51).
Proper Driver and Front Passenger
Seating Adjustment WARNING:
National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
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CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front seatbelt pretensioners, driver airbag,
passenger airbag, rear inflatable belts, seat
mounted side airbags, and the Safety
Canopy. Based on the type of crash, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. See
Instrument Cluster (page
104). Routine maintenance of the airbag is
not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after you
switch the ignition on. •
The readiness light either flashes or
stays lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the seatbelt
pretensioners and rear inflatable belts
is to activate in frontal, near-frontal
and side crashes, and in rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes.
Side airbags may activate in other
types of crashes if the vehicle
experiences sufficient sideways motion
or deformation.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
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Engine Coolant Temperature
Gauge
WARNING: Do not remove the
coolant reservoir cap when the cooling
system is hot. Wait 10 minutes for the
cooling system to cool down. Cover the
coolant reservoir cap with a thick cloth
to prevent the possibility of scalding and
slowly remove the cap. Failure to follow
this instruction could result in personal
injury.
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator is in the normal range. If the
engine coolant temperature exceeds the
normal range, stop your vehicle as soon as
possible, switch off the engine and let the
engine cool.
Fuel Gauge
The fuel gauge indicates about how much
fuel is in the fuel tank.
The arrow adjacent to the fuel pump
symbol indicates on which side of your
vehicle the fuel filler door is located.
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a slope.
Low Fuel Reminder
A low fuel level reminder displays and
sounds when the distance to empty
reaches
75 mi (120 km) to empty for
MyKey, and at 50 mi (80 km), 25 mi
(40 km), 10 mi (20 km) and 0 mi (0 km)
for all vehicle keys.
Note: The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal. Transmission Fluid Temperature
Gauge
Indicates transmission fluid temperature.
At normal operating temperature, the level
indicator is in the normal range. If the
transmission fluid temperature exceeds
the normal range, stop your vehicle as soon
as possible and verify the airflow is not
restricted by snow or debris blocking
airflow through the grille.
Special operating conditions such as
snowplowing, towing, or off-road use may
cause higher than normal operating
temperatures. See
Special Operating
Conditions Scheduled Maintenance
(page
504).
To lower the transmission temperature
into the normal range, alter the severity of
your driving conditions. Operating the
transmission for extended periods with the
gauge in the higher than normal area may
cause internal transmission damage. If the
gauge continues to show high
temperatures, see an authorized dealer.
Turbo Boost Gauge
(If Equipped)
Indicates the amount of manifold air
pressure in the engine.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note: Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle.
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Hill Descent (If Equipped)
Illuminates when hill descent is
switched on.
Hood Ajar Displays when the ignition is on
and the hood is not completely
closed.
Liftgate Ajar Warning Lamp It illuminates when you switch
the ignition on and remains on if
the liftgate is open.
Low Fuel Level Warning Lamp If it illuminates when you are
driving, refuel as soon as
possible.
Low Tire Pressure Warning Lamp Illuminates when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check your tire
pressure as soon as possible.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by your authorized dealer.
Oil Pressure Warning Lamp It illuminates when you switch
the ignition on. If it illuminates when the engine is running
this indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level. If the oil level is sufficient, this
indicates a system malfunction. Have your
vehicle checked as soon as possible.
See
Engine Oil Check (page 327).
Powertrain Malfunction/Reduced
Power/Electronic Throttle Control Illuminates when a powertrain
or a 4WD fault has been
detected. Have your vehicle
checked as soon as possible.
Service Engine Soon If it illuminates when the engine
is running this indicates a
malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See
Catalytic Converter (page 192).
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Lane Keeping System
Action
Message
The system has malfunctioned. Contact an authorized dealer as soon as possible.
Lane Keeping Sys.
Malfunction Service Required
The system has detected a condition that has caused thesystem to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires you toclean the windshield in order for it to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealeras soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests you to keep your hands on the steering wheel.
Keep Hands on Steering
Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible and turn off the
engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less. See General
Maintenance Information (page 498).
Change Engine Oil Soon
The oil life left is at 0%. See General Maintenance Inform-ation
(page 498).
Oil Change Required
The brake fluid level is low, inspected the brake systemimmediately. See
Brake Fluid Check (page 334).
Brake Fluid Level Low
The brake system needs servicing. Stop your vehicle in a safeplace. Contact an authorized dealer.
Check Brake System
Your vehicle is still in Transport or Factory mode. This may
not allow some features to operate properly. See an author- ized dealer.
Transport / Factory
Mode Contact Dealer
The powertrain needs service due to a powertrain malfunction.
See Manual
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