maintenance FORD EXPEDITION 2019 Owners Manual

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate .......................................................
13
Ford Credit ........................................................
13
Replacement Parts Recommendation ........................................................................\
...
14
Special Notices ...............................................
14
Mobile Communications Equipment ........................................................................\
....
15
Export Unique Options ................................
15
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel ...........................................
18
Child Safety
General Information .....................................
20
Installing Child Restraints ...........................
21
Booster Seats ..................................................
31
Child Restraint Positioning ........................
33
Child Safety Locks ........................................
35
Seatbelts
Principle of Operation ..................................
37
Fastening the Seatbelts .............................
38
Seatbelt Height Adjustment .....................
42
Seatbelt Warning Lamp and Indicator Chime ............................................................
43
Seatbelt Reminder .......................................
43
Child Restraint and Seatbelt Maintenance ...............................................
45
Seatbelt Extension .......................................
45
Personal Safety System ™
Personal Safety System ™.........................
47 Supplementary Restraints
System
Principle of Operation .................................
48
Driver and Passenger Airbags ..................
49
Front Passenger Sensing System ...........
50
Side Airbags ....................................................
52
Safety Canopy ™............................................
53
Crash Sensors and Airbag Indicator .......
54
Airbag Disposal ..............................................
55
Keys and Remote Controls
General Information on Radio Frequencies .................................................
56
Remote Control .............................................
56
Replacing a Lost Key or Remote Control ........................................................................\
..
63
MyKey ™
Principle of Operation .................................
64
Creating a MyKey ..........................................
65
Clearing All MyKeys ......................................
66
Checking MyKey System Status .............
66
Using MyKey With Remote Start Systems ........................................................
67
MyKey – Troubleshooting ..........................
67
Doors and Locks
Locking and Unlocking ...............................
69
Keyless Entry ...................................................
72
Liftgate
Manual Liftgate ..............................................
76
Power Liftgate .................................................
77
Security
Passive Anti-Theft System .........................
81
Anti-Theft Alarm ...........................................
83
Power Running Boards
Using Power Running Boards ...................
85
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Driving Aids
Driver Alert
....................................................249
Lane Keeping System ...............................
250
Blind Spot Information System ............
254
Cross Traffic Alert .......................................
258
Steering ...........................................................
261
Pre-Collision Assist ....................................
262
Drive Control ................................................
266
Load Carrying
Rear Under Floor Storage ........................
269
Cargo Nets ......................................................
271
Roof Racks and Load Carriers ................
272
Load Limit ......................................................
273
Towing
Towing a Trailer ............................................
279
Trailer Reversing Aids ...............................
280
Trailer Sway Control ..................................
289
Recommended Towing Weights ..........
290
Essential Towing Checks .........................
293
Towing the Vehicle on Four Wheels ....
300
Driving Hints
Breaking-In ....................................................
303
Reduced Engine Performance ..............
303
Economical Driving ....................................
303
Driving Through Water .............................
304
Floor Mats .....................................................
304
Roadside Emergencies
Roadside Assistance ................................
306
Hazard Flashers ...........................................
307
Fuel Shutoff ..................................................
307
Jump Starting the Vehicle .......................
308
Post-Crash Alert System ..........................
310
Transporting the Vehicle ..........................
310
Towing Points .................................................
311Customer Assistance
Getting the Services You Need
...............
313
In California (U.S. Only) ............................
314
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
315
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
316
Getting Assistance Outside the U.S. and Canada ........................................................
316
Ordering Additional Owner's Literature ........................................................................\
.
318
Reporting Safety Defects (U.S. Only) ........................................................................\
.
318
Reporting Safety Defects (Canada Only) ........................................................................\
.
318
Fuses
Fuse Box Locations ....................................
320
Fuse Specification Chart .........................
320
Changing a Fuse .........................................
329
Maintenance
General Information ...................................
331
Opening and Closing the Hood ..............
331
Under Hood Overview ...............................
332
Engine Oil Dipstick ......................................
333
Engine Oil Check .........................................
333
Oil Change Indicator Reset .....................
334
Engine Coolant Check ...............................
335
Automatic Transmission Fluid Check ........................................................................\
339
Transfer Case Fluid Check .......................
339
Brake Fluid Check ......................................
340
Washer Fluid Check ...................................
340
Fuel Filter ........................................................
341
Changing the 12V Battery .........................
341
Checking the Wiper Blades .....................
343
Changing the Wiper Blades ....................
343
Adjusting the Headlamps .......................
344
Removing a Headlamp .............................
345
Changing a Bulb ..........................................
345
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Changing the Engine Air Filter
................347
Vehicle Care
General Information ..................................
349
Cleaning Products ......................................
349
Cleaning the Exterior .................................
349
Waxing .............................................................
351
Cleaning the Engine ....................................
351
Cleaning the Windows and Wiper Blades ........................................................................\
.
351
Cleaning the Interior ..................................
352
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
352
Cleaning Leather Seats ............................
353
Repairing Minor Paint Damage .............
354
Cleaning the Wheels .................................
354
Vehicle Storage ...........................................
354
Wheels and Tires
General Information ...................................
357
Tire Care .........................................................
359
Using Snow Chains ....................................
373
Tire Pressure Monitoring System ..........
374
Changing a Road Wheel ..........................
380
Technical Specifications .........................
386
Capacities and Specifications
Engine Specifications ................................
387
Motorcraft Parts ..........................................
387
Vehicle Identification Number ..............
389
Vehicle Certification Label .....................
390
Transmission Code Designation ...........
390
Capacities and Specifications ................
391
Bulb Specification Chart .........................
396
Audio System
General Information ..................................
398
Audio Unit - Vehicles Without: Touchscreen Display .............................
399Audio Unit - Vehicles With: Touchscreen
Display ........................................................
402
Digital Radio .................................................
403
Satellite Radio .............................................
405
USB Port ........................................................
408
Media Hub ....................................................
408
SYNC™
General Information .................................
409
Using Voice Recognition ...........................
410
Using SYNC™ With Your Phone ............
412
SYNC™ Applications and Services ......
413
Using SYNC™ With Your Media Player ........................................................................\
.
417
SYNC™ Troubleshooting .........................
418
SYNC™ 3
General Information ..................................
426
Home Screen ...............................................
438
Using Voice Recognition ..........................
439
Entertainment .............................................
446
Climate ...........................................................
456
Phone .............................................................
458
Navigation .....................................................
464
Apps .................................................................
472
Settings ..........................................................
475
SYNC™ 3 Troubleshooting ....................
489
Accessories
Accessories ...................................................
503
Ford Protect
Ford Protect .................................................
505
Scheduled Maintenance
General Maintenance Information .......
507
Normal Scheduled Maintenance ..........
510
Special Operating Conditions Scheduled Maintenance .............................................
513
Scheduled Maintenance Record ...........
515
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
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REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts. Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
Vehicles sold in the United States and
Canada
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see your warranty guide that is
available online. For more information,
refer to our website and download your
copy of the warranty guide.
Vehicles sold outside the United States
and Canada
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see the warranty guide that is
provided to you along with your Owner
’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury.
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Note:
The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this terminates the process.
Read Steps 1 - 4 before starting the
procedure.
Make sure that:
• You set the parking brake.
• The transmission is in park (P).
• The ignition is off.
• You close all vehicle doors.
• You unbuckle the driver and front
passenger seatbelts.
1. Switch the ignition on. Do not start the
engine.
2. Wait until the seatbelt warning lamp turns off (about one minute). After
Step 2, wait an additional five seconds
before proceeding with Step 3. Once
you start Step 3, you must complete
the procedure within 60 seconds.
3. For the seating position you are switching off, buckle then unbuckle the
seatbelt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning lamp
turns on.
4. When the seatbelt warning lamp is on,
buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning lamp
flashes for confirmation.
• This switches the feature off if it is
currently on.
• This switches the feature on if it is
currently off. CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts. See Vehicle
Care (page 349).
SEATBELT EXTENSION WARNING:
Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash.
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While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death. WARNING:
Airbags can kill or
injure a child in a child restraint. Never
place a rear-facing child restraint in front
of an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and passenger front airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 54).
Proper Driver and Front Passenger
Seating Adjustment WARNING:
National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
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Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front seatbelt pretensioners, driver airbag,
passenger airbag, rear inflatable belts, seat
mounted side airbags, and the Safety
Canopy. Based on the type of crash, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. See Instrument Cluster (page
106). Routine maintenance of the airbag is
not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after you
switch the ignition on.
• The readiness light either flashes or
stays lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash. The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the seatbelt
pretensioners and rear inflatable belts
is to activate in frontal, near-frontal
and side crashes, and in rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes.
Side airbags may activate in other
types of crashes if the vehicle
experiences sufficient sideways motion
or deformation.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Engine Oil Pressure Gauge
Indicates engine oil pressure. At normal
operating temperature, the level indicator
is in the normal range. If the pressure gauge
falls below the normal range, stop your
vehicle, switch off the engine and check
the engine oil level. Add oil if needed. If the
oil level is correct, have your vehicle
checked by an authorized dealer.
Engine Coolant Temperature
Gauge
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator is in the normal range. If the
engine coolant temperature exceeds the
normal range, stop your vehicle as soon as
possible, switch off the engine and let the
engine cool.
Fuel Gauge
The fuel gauge indicates about how much
fuel is in the fuel tank.
The arrow adjacent to the fuel pump
symbol indicates on which side of your
vehicle the fuel filler door is located.
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a slope. Low Fuel Reminder
A low fuel level reminder displays and
sounds when the distance to empty
reaches
75 mi (120 km) to empty for
MyKey, and at 50 mi (80 km), 25 mi
(40 km), 10 mi (20 km) and 0 mi (0 km)
for all vehicle keys.
Note: The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
Transmission Fluid Temperature
Gauge
Indicates transmission fluid temperature.
At normal operating temperature, the level
indicator is in the normal range. If the
transmission fluid temperature exceeds
the normal range, stop your vehicle as soon
as possible and verify the airflow is not
restricted by snow or debris blocking
airflow through the grille.
Special operating conditions such as
snowplowing, towing, or off-road use may
cause higher than normal operating
temperatures. See
Special Operating
Conditions Scheduled Maintenance
(page
513).
To lower the transmission temperature
into the normal range, alter the severity of
your driving conditions. Operating the
transmission for extended periods with the
gauge in the higher than normal area may
cause internal transmission damage. If the
gauge continues to show high
temperatures, see an authorized dealer.
Turbo Boost Gauge
(If Equipped)
Indicates the amount of manifold air
pressure in the engine.
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Headlamp High Beam Indicator
It illuminates when you switch
the headlamp high beam on.
Hill Descent (If Equipped) Illuminates when hill descent is
switched on.
Hood Ajar Displays when the ignition is on
and the hood is not completely
closed.
Liftgate Ajar Warning Lamp It illuminates when you switch
the ignition on and remains on if
the liftgate is open.
Low Fuel Level Warning Lamp If it illuminates when you are
driving, refuel as soon as
possible.
Low Tire Pressure Warning Lamp Illuminates when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check your tire
pressure as soon as possible.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by your authorized dealer.
Oil Pressure Warning Lamp It illuminates when you switch
the ignition on. If it illuminates when the engine is running
this indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level. If the oil level is sufficient, this
indicates a system malfunction. Have your
vehicle checked as soon as possible.
See
Engine Oil Check (page 333).
Powertrain Malfunction/Reduced
Power/Electronic Throttle Control Illuminates when a powertrain
or a 4WD fault has been
detected. Have your vehicle
checked as soon as possible.
Service Engine Soon If it illuminates when the engine
is running this indicates a
malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See
Catalytic Converter (page 196).
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