maintenance FORD EXPEDITION 2020 User Guide

Lane Keeping System
Action
Message
The system has malfunctioned. Contact an authorized dealer as soon as possible.
Lane Keeping Sys.
Malfunction Service Required
The system has detected a condition that has caused thesystem to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires you toclean the windshield in order for it to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealeras soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests you to keep your hands on the steering wheel.
Keep Hands on Steering
Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible and turn off the
engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less.
Change Engine Oil Soon
The oil life left is at 0%.
Oil Change Required
The brake fluid level is low, inspected the brake systemimmediately. See Brake Fluid Check (page 334).
Brake Fluid Level Low
The brake system needs servicing. Stop your vehicle in a safeplace. Contact an authorized dealer.
Check Brake System
Your vehicle is still in Transport or Factory mode. This may
not allow some features to operate properly. See an author- ized dealer.
Transport / Factory
Mode Contact Dealer
The powertrain needs service due to a powertrain malfunction.
See Manual
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Park Brake
Action
Message
The electric parking brake is set and a manual release isattempted without the brake pedal being pressed.
To Release: Press Brake
and Switch
The electric park brake is set and an automatic release isattempted but cannot be performed. Perform a manual release.
Park Brake Use Switch
to Release
The electric park brake is set and your vehicle speed exceeds
3 mph (5 km/h). Release park brake before continued driving.
Release Park Brake
The electric park brake is not fully applied.
Park Brake Not Applied
The electric park brake is not fully released.
Park Brake Not Released
The electric park brake system has been put into a special
mode that is used to allow service of the rear brakes. Contact an authorized dealer.
Park Brake Maintenance
Mode
The electric park brake system has detected a condition thatrequires service. Some functionality may still be available. Contact an authorized dealer.
Park Brake Limited
Function Service Required
The electric park brake system has detected a condition thatrequires service. Contact an authorized dealer.
Park Brake Malfunction
Service Now
Power Steering Action
Message
The power steering system has detected a condition thatrequires service. See an authorized dealer.
Steering Fault Service
Now
The power steering system is not working. Stop your vehiclein a safe place. Contact an authorized dealer.
Steering Loss Stop
Safely
The power steering system has detected a condition withinthe power steering system or passive entry or passive start system requires service. Contact an authorized dealer.
Steering Assist Fault
Service Required
The steering lock system has detected a condition thatrequires service. See an authorized dealer.
Steering Lock Malfunc-
tion Service Now
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HEATED REAR WINDOW
Press the button to clear the rear
window of thin ice and fog. The
heated rear window turns off
after a short period of time.
Note: Make sure the engine is on before
operating the heated windows.
Note: Do not use harsh chemicals, razor
blades or other sharp objects to clean or
remove decals from the inside of the heated
rear window. The vehicle warranty may not
cover damage to the heated rear window
grid lines.
HEATED EXTERIOR MIRRORS
When you switch the heated rear window
on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products. The
vehicle warranty may not cover damage
caused to the mirror housing or glass.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind
the glove box. Note:
Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 475).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
(IF EQUIPPED)
You can switch this feature on or off and
adjust the settings using the information
display controls. See
Information
Displays (page 114).
The climate control system adjusts the
interior temperature during remote start.
You cannot adjust the climate control
setting during remote start operation.
Switch the ignition on to make
adjustments.
Based on your remote start settings, the
following vehicle-dependent features may
or may not remain on after remote starting
your vehicle:
• Climate controlled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
• Windshield wiper de-icer.
Note: For dual zone climate controlled
seats, the passenger seat setting defaults
to match the driver seat during remote start.
Automatic Settings
If
Auto is on, the system sets the interior
temperature to 72°F (22°C) and heats or
cools the vehicle interior as required to
achieve comfort.
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AUTO-START-STOP
The system helps reduce fuel consumption
by automatically stopping and restarting
the engine when your vehicle has stopped.
The engine restarts automatically when
you release the brake pedal.
In some situations, your vehicle may restart
automatically, for example:
•
To maintain interior comfort.
• To recharge the battery.
Note: Power assist steering turns off when
the engine is off.
Note: If your vehicle is flex fuel capable,
Auto-Start-Stop will be inhibited for a short
time after a refuel event while the system
is verifying the fuel type being used. WARNING: Always fully apply the
parking brake. Make sure you shift into
park (P) for vehicles with an automatic
transmission. Switch the ignition off and
remove the key whenever you leave your
vehicle. WARNING:
Before opening the
hood or performing any maintenance,
fully apply the parking brake, shift into
park (P) or neutral (N) and switch the
ignition off. WARNING:
Always switch the
ignition off before leaving the vehicle. If
the ignition is switched on an automatic
restart may occur at any time. WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop system status is
available at a glance within the information
display. See Information Displays (page
114
).
Enabling Auto-Start-Stop
The system automatically enables every
time you start your vehicle if:
• You do not press the Auto-Start-Stop
button (not illuminated).
• Your vehicle exceeds an initial speed
of
3 mph (5 km/h) after you have
initially started your vehicle.
• You have stopped your vehicle.
• Your foot is on the brake pedal.
• The driver door is closed.
• There is adequate brake vacuum.
• The interior compartment has cooled
or warmed to an acceptable level.
• The front windshield defroster is off.
• You have not turned the steering wheel
rapidly or you do not have it at a sharp
angle.
• The vehicle is not on a steep road
grade.
• The battery is within optimal operating
conditions (battery state of charge and
temperature in range).
• The engine coolant is at operating
temperature.
• Elevation is below about
11,000 ft
(3,350 m).
• Ambient temperature is moderate.
• The trailer is not connected.
• If you select Normal, Eco, Snow/Wet
or Grass/Gravel/Snow modes.
• You are not in 4H or 4L.
• You have not selected Manual shift
mode.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER WARNING:
Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle
(page 304).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
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Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 185).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
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The differences that make your vehicle so
versatile also make it handle differently
than an ordinary passenger car.
Maintain steering wheel control at all
times, especially in rough terrain. Since
sudden changes in terrain can result in
abrupt steering wheel motion, make sure
you grip the steering wheel from the
outside. Do not grip the spokes.
Drive cautiously to avoid vehicle damage
from concealed objects such as rocks and
stumps.
You should either know the terrain or
examine maps of the area before driving.
Map out your route before driving in the
area. To maintain steering and braking
control of your vehicle, you must have all
four wheels on the ground and they must
be rolling, not sliding or spinning.
Driving Off-Road With Truck and
Utility Vehicles
Note:
On some models, the initial shift from
two-wheel drive to four-wheel drive when
your vehicle is moving can cause some
momentary clunk and ratcheting sounds.
This is the front drivetrain coming up to
speed and the automatic locking hubs
engaging and is not cause for concern.
Note: Your vehicle may have a front air dam
that can become damaged, due to reduced
ground clearance, when taking your vehicle
off-road. You may remove this air dam by
removing eight bolts.
Four-wheel drive vehicles are specially
equipped for driving on sand, snow, mud
and rough terrain and have operating
characteristics that are somewhat
different from conventional vehicles, both
on and off the road. The transfer case supples power to all four
wheels. On four-wheel drive vehicles, the
transfer case allows you to select different
4WD modes when necessary. You can find
information on transfer case operation and
shifting procedures in this chapter. You can
find information on transfer case
maintenance in the Maintenance chapter.
You should become thoroughly familiar
with this information before you operate
your vehicle.
Four-wheel drive, when you select a 4WD
mode, uses all four wheels to power your
vehicle. This increases traction, enabling
you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot.
Basic Operating Principles
•
Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• When driving your vehicle on surfaces
made slippery by loose sand, water,
gravel, snow or ice proceed with care.
• Do not use 4H or 4L on dry, hard
surfaced roads. Doing so can produce
excessive noise, increase tire wear and
may damage drive components. 4H or
4L modes are only for consistently
slippery or loose surfaces.
If Your Vehicle leaves the Road
If your vehicle leaves the road, reduce your
vehicle speed and avoid severe braking.
When your vehicle speed decreases, ease
your vehicle back onto the road. Do not
turn the steering wheel sharply when
returning your vehicle to the road.
It may be safer to stay on the shoulder of
the road and slow down gradually before
returning to the road. You may lose control
if you do not slow down or if you turn the
steering wheel too sharply or abruptly.
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Four-wheel drive vehicles have advantages
over two-wheel drive vehicles in snow and
ice but can skid like any other vehicle.
Should you start to slide when driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
Avoid sudden applications of power and
quick changes of direction on snow and
ice. Apply the accelerator slowly and
steadily when starting from a full stop.
Avoid sudden braking. Although a
four-wheel drive vehicle may accelerate
better than a two-wheel drive vehicle in
snow and ice, it does not stop any faster
as braking occurs at all four wheels. Do not
become overconfident as to road
conditions.
Make sure you allow sufficient distance
between you and other vehicles for
stopping. Drive slower than usual and
consider using one of the lower gears. In
emergency stopping situations, apply the
brake steadily. Do not pump the brake
pedal. See Hints on Driving With
Anti-Lock Brakes (page 209).
If Your Vehicle Gets Stuck In Mud or
Snow WARNING:
Do not spin the wheels
at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
If your vehicle gets stuck in mud or snow,
you may rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Note: Do not rock your vehicle if the engine
is not at normal operating temperature,
damage to the transmission may occur. Note:
Do not rock your vehicle for more
than a minute, damage to the transmission
and tires may occur or the engine may
overheat.
Parking WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Always fully apply the
parking brake. Make sure you shift into
park (P) for vehicles with an automatic
transmission. Switch the ignition off and
remove the key whenever you leave your
vehicle.
On some four-wheel drive vehicles, when
the transfer case is in the neutral (N)
position, the engine and transmission
disconnect from the rest of the driveline.
Therefore, your vehicle is free to roll even
if it is parked. Do not leave your vehicle
unattended with the transfer case in the
neutral (N) position. Always set the parking
brake fully and turn off the ignition when
leaving your vehicle.
Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty. For this reason,
we strongly recommend that you do not
make modifications such as adding or
removing parts, for example, lift kits or
stabilizer bars or by using replacement
parts not equivalent to the original factory
equipment.
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(If Equipped)

Note:
If arrows do not display, a message
appears in the information display.
If the system malfunctions, a warning lamp
illuminates in the instrument cluster and
a message appears in the information
display. Have your vehicle checked as soon
as possible. Note:
In exceptional conditions, the system
could alert you, even when there is nothing
in the detection zone, for example a vehicle
passing further away from your vehicle.
Cross Traffic Alert Information Messages Action
Message
Displays instead of indication arrows when the system
detects a vehicle. Check for approaching traffic.
Cross Traffic Alert
Indicates blocked cross traffic alert system sensors. Clean
the sensors. If the message continues to appear, have your
vehicle checked as soon as possible.
Cross Traffic Not Avail-
able Sensor Blocked See
Manual
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Cross Traffic System
Fault
Displays if you attach a trailer to your vehicle.
Cross Traffic Alert Deac-
tivated Trailer Attached
STEERING
Electric Power Steering WARNING: The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10
seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible. WARNING:
If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
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