battery FORD EXPEDITION 2020 Workshop Manual

If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 48). Important information about
airbag deployment is in this chapter.
See Roadside Emergencies (page 302).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™

Audio Voice Commands
Press the voice button. You can
do things like play a specific song
or album, or tune to a radio
station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle. Command
___ List of Commands Help
Pause Play
AM ___ FM ___
CD Player
Sirius Channel ___ USB
Bluetooth Audio __ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours). Website(s)
Market
www.SYNCMyRide.com
North America
www.SYNCMyRide.cawww.sync-
maroute.ca Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manualabout audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform- ance.
There is excessive back-
ground noise during a phone call.
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
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Phone issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device orremoving the device's
battery, then trying again.
Try pushing your phonebook contacts to SYNC by usingthe Add Contacts feature.
This may be a possible
phone malfunction. Use the SYNCmyphone
feature available on the website.
Try pushing your phonebook contacts to SYNC by usingthe Add Contacts feature.
This may be a limitation on your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts. If the missing contacts are
stored on your SIM card, try moving them to the device memory.
Remove any pictures or
special ring tones associ- ated with the missing contact.
Depending upon your phone,
you may have to grant SYNC permission to access your
phonebook contacts. Make sure to confirm when
prompted by your phone during the phonebook download.
Go to the website to review your phone's compatibility.
This is a phone-dependent feature.
I am having trouble
connecting my phone to SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Try deleting your device
from SYNC, deleting SYNC
from your device and trying again.
Check the security and auto accept and prompt always
settings relative to the SYNC Bluetooth connection on your phone.
This may be a possible
phone malfunction. Update your device's firm-
ware.
Turn off the Auto phone- book download setting.
Go to the website to review your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
This may be a possible
phone malfunction.
Press the Phone button to
return to the Phone menu.
You are on the Select a
Character screen.
I cannot return to the Phone
menu when selecting a contact. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the device and the USB port.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properly
authorized dealer-installed Ford Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Ford Original
Accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Ford Licensed Accessories are the
accessory manufacturer's designs. The
manufacturer develops and therefore
warrants Ford Licensed Accessories, and
does not design or test these accessories
to Ford Motor Company engineering
requirements. Contact an authorized Ford
dealer for the manufacturer ’s limited
warranty details, and request a copy of the
Ford Licensed Accessories product limited
warranty from the accessory manufacturer. For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Check Every Month
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Scheduled Maintenance

Changing Radio Stations...............................
399
Playing or Pausing Media.............................. 400
Returning to the Previous Screen...............400
Scrolling Through the Menu Options........400
Selecting a Menu Option............................... 400
Selecting Media................................................. 400
Selecting the Radio.......................................... 400
Setting a Memory Preset............................... 400
Switching the Audio Unit On and Off...................................................................... 400
Using a Cell Phone........................................... 400
Using Apps.......................................................... 400
Using Seek, Fast Forward and Reverse.............................................................. 401
Autolamps........................................................95 Windshield Wiper Activated
Headlamps........................................................ 95
Automatic Climate Control........................141 Accessing Rear Climate Controls.................. 141
Directing the Airflow........................................... 141
Setting the Blower Motor Speed................... 141
Setting the Temperature.................................. 141
Switching Auto Mode On and Off.................141
Switching Dual Zone Mode On and Off........................................................................\
142
Switching Maximum Air Conditioning On and Off............................................................... 142
Switching Maximum Defrost On and Off........................................................................\
143
Switching Recirculated Air On and Off........................................................................\
143
Switching the Air Conditioning On and Off........................................................................\
142
Switching the Climate Control On and Off........................................................................\
142
Switching the Heated Seats On and Off........................................................................\
143
Switching the Ventilated Seats On and Off........................................................................\
143
Automatic High Beam Control.................99
Automatic High Beam Control Indicators.......................................................99
Automatic Transmission............................193
Automatic Transmission Adaptive
Learning............................................................ 199
Brake-Shift Interlock (Console Shifter Only).................................................................. 198If Your Vehicle Gets Stuck in Mud or
Snow.................................................................. 199
SelectShift™ Automatic Transmission.................................................... 197
Understanding the Shift Positions of Your Automatic Transmission............................. 193
Automatic Transmission Fluid Check.............................................................333
Auto-Start-Stop............................................179 Disabling Auto-Start-Stop............................. 180
Enabling Auto-Start-Stop............................... 179
Autowipers
........................................................92
Autowipers Settings............................................ 93
Auxiliary Power Points
................................169
110 Volt AC Power Point................................... 169
12 Volt DC Power Point..................................... 169
USB Port and Power Point Locations.........169
B
Battery See: Changing the 12V Battery..................... 335
Blind Spot Information System.............249 ........................................................................\
.......... 249
Blind Spot Information System with Trailer Tow...................................................................... 251
Switching the System On and Off...............253
System Errors...................................................... 253
Using the Blind Spot Information System.............................................................. 250
BLIS See: Blind Spot Information System..........249
Bonnet Lock See: Opening and Closing the Hood..........325
Booster Seats
...................................................31
Types of Booster Seats...................................... 32
Brake Fluid Check........................................334 Brake Fluid Service Interval............................ 335
Brakes..............................................................209 General Information......................................... 209
Breaking-In
....................................................300
Bulb Specification Chart...........................392
C
Cabin Air Filter...............................................148
Canceling the Set Speed
...........................237
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Capacities and Specifications...............384
8.8" Rear Axle..................................................... 389
9.75" Rear Axle with Limited-Slip................391
9.75" Rear Axle Without Limited-Slip.................................................... 390
Air Conditioning System................................. 384
Alternative Engine Oil for Extremely Cold Climates........................................................... 387
Automatic Transmission................................ 384
Engine Coolant................................................... 385
Engine Oil............................................................. 386
Front Axle............................................................. 389
Fuel Tank............................................................... 387
Grease.................................................................... 387
Hydraulic Brake System.................................. 388
Locks...................................................................... 388
Transfer Case...................................................... 388
Washer Reservoir................................................ 391
Cargo Nets......................................................267
Car Wash See: Cleaning the Exterior.............................. 344
Catalytic Converter......................................190 On-Board Diagnostics (OBD-II).................... 191
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 191
Center Console...............................................172
Changing a Bulb..........................................340 Fog Lamp Bulb.................................................... 341
Front Direction Indicator Bulb...................... 340
Headlamp Bulb.................................................. 340
LED Bulbs............................................................. 342
LED Direction Indicator and Side Marker Bulbs................................................................... 341
LED Foglamp...................................................... 340
LED Headlamp................................................... 340
Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp Bulbs.........341
Changing a Fuse
...........................................323
Fuses....................................................................... 323
Changing a Road Wheel............................372 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 372
Location of the Spare Tire and Tools.........373
Tire Change Procedure.................................... 373
Changing the 12V Battery
.........................335
Battery Management System....................... 337
Changing the Engine Air Filter
................329 Changing the Vehicle Wi-Fi Hotspot
Name or Password
...................................397
Changing the Wiper Blades.....................339
Checking MyKey System Status..............66 MyKey Distance.................................................... 66
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades
.....................339
Childminder Mirror.......................................104
Child Restraint and Seatbelt Maintenance.................................................45
Child Restraint Positioning
.........................33
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks
.........................................35
Left-Hand Side..................................................... 36
Right-Hand Side................................................... 36
Cleaning Leather Seats..............................347
Cleaning Products
.......................................343
Materials............................................................... 343
Cleaning the Engine....................................345
Cleaning the Exterior..................................344 Cleaning the Headlamps................................ 344
Exterior Chrome Parts..................................... 344
Exterior Plastic Parts........................................ 344
Stripes or Graphics........................................... 344
Underbody........................................................... 345
Under Hood......................................................... 345
Cleaning the Instrument Panel and Instrument Cluster Lens........................346
Cleaning the Interior
...................................346
Mirrors.................................................................... 346
Cleaning the Wheels..................................348
Cleaning the Windows and Wiper Blades...........................................................345
Clearing All MyKeys.......................................66
Climate............................................................445 Accessing Rear Climate Controls................447
Accessing the Climate Control Menu........445
Directing the Airflow......................................... 445
Rear Climate Control Lock Indicator..........447
Setting the Blower Motor Speed.................445
Setting the Temperature................................ 445
Switching Auto Mode On and Off...............445
Switching Dual Zone Mode On and Off...................................................................... 446
Switching Maximum Air Conditioning On and Off............................................................. 446
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Daytime Running Lamps - Vehicles With:
Daytime Running Lamps (DRL)............96
Declaration of Conformity........................522
Declaration of Conformity - Vehicles With: SYNC 3..............................................522
Radio Frequency Statement......................... 522
Digital Radio..................................................402 HD Radio Reception and Station
Troubleshooting............................................ 403
Direction Indicators........................................97
Doors and Locks.............................................69
Drive Control...................................................261 Selectable Drive Modes................................... 261
Driver Alert
.....................................................244
Using Driver Alert............................................... 244
Driver and Passenger Airbags...................49 Children and Airbags.......................................... 50
Proper Driver and Front Passenger Seating Adjustment........................................................ 49
Driving Aids....................................................244
Driving Hints
..................................................299
Driving Through Water..............................300
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps................................................................. 96
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)................96
E
Economical Driving.....................................299
Electric Parking Brake.................................210 Applying the Electric Parking Brake.............210
Automatically Releasing the Electric
Parking Brake.................................................... 211
Manually Releasing the Electric Parking Brake.................................................................. 210
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................. 211
Electromagnetic Compatibility
..............494
Emission Law.................................................189 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........190
Tampering With a Noise Control System.............................................................. 189End User License Agreement..................497
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 497
Engine Block Heater
.....................................177
Using the Engine Block Heater...................... 178
Engine Coolant Check...............................329 Adding Coolant.................................................. 330
Coolant Change.................................................. 332
Engine Coolant Temperature Management
.................................................. 333
Fail-Safe Cooling................................................ 332
Recycled Coolant................................................ 331
Severe Climates.................................................. 331
Engine Emission Control...........................189
Engine Immobilizer See: Passive Anti-Theft System...................... 81
Engine Oil Check...........................................327 Adding Engine Oil............................................... 327
Engine Oil Dipstick.......................................327
Engine Specifications
................................380
Drivebelt Routing.............................................. 380
Entertainment..............................................435 AM/FM Radio...................................................... 436
Apps....................................................................... 444
Bluetooth Stereo or USB................................ 443
CD........................................................................\
.... 442
HD Radio ™ Information (If
Available)........................................................ 439
SiriusXM® Satellite Radio (If Activated)........................................................ 437
Sources.................................................................. 435
Supported Media Players, Formats and Metadata Information................................ 444
USB Ports............................................................. 444
Environment......................................................17
EPB See: Electric Parking Brake............................. 210
Essential Towing Checks..........................289 Before Towing a Trailer.................................... 294
Hitches.................................................................. 290
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 295
Safety Chains....................................................... 291
Trailer Brakes........................................................ 291
Trailer Hitch Cover............................................. 289
Trailer Lamps...................................................... 294
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