window FORD EXPEDITION 2021 Service Manual

Part Number
Component
WW-2248
Windshield wiper blade.
WW-1107
Rear window wiper blade.
1 If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
2 For spark plug replacement, contact an authorized dealer. Replace the spark plugs at
the appropriate intervals. See Scheduled Maintenance (page 483).
We recommend Motorcraft replacement parts available at your authorized dealer or at
fordparts.com for scheduled maintenance. We engineer the parts for your vehicle to meet
and exceed our specifications. Use of other parts may impact vehicle performance,
emissions and durability. Your warranty may be void for any damage related to use of
other parts.
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Expedition (TB8) Canada/United States of America, enUSA, First-Printing Capacities and Specifications

CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
SYNC 3
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
•Use a unique name for your SSID. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see. –
Hidden network.
•Make the network visible and try again.
405
Expedition (TB8) Canada/United States of America, enUSA, First-Printing Connected Vehicle (If Equipped)

Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses
between words.
• You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button. System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Press the voice button. When
prompted, say:
Action and Description
Voice Command
Provides more detailed interaction and
guidance. (Recommended for first time
users.)
Interaction Mode Standard
Provides less audible interaction and guid-
ance.
Interaction Mode Advanced
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.
To adjust this setting press the voice button, when prompted say: Action and Description
Voice Command
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
Phone Confirmation Off
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
Phone Confirmation On
421
Expedition (TB8) Canada/United States of America, enUSA, First-Printing SYNCâ„¢ (If Equipped)E142599

A/C: Touch to switch the air conditioning
on or off. Use A/C with recirculated air to
improve cooling performance and
efficiency.
Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Touch the button.
Switching the Climate Controlled
Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings.
Switching Dual Zone Mode On and
Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
Switching the Heated Exterior
Mirrors On and Off Touch the button.
Switching the Heated Windshield
On and Off Touch the button to clear the
windshield of thin ice and fog.
The heated windshield turns off
after a short period of time. Switching the Heated Rear
Window On and Off Touch the button to clear the
rear window of thin ice and fog.
Switching the Heated Seats On
and Off Touch the button to cycle
through the various heat
settings.
Switching the Heated Steering
Wheel On and Off Touch the button.
Switching Maximum Air
Conditioning On and Off Touch the button for maximum
cooling.
Recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
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Expedition (TB8) Canada/United States of America, enUSA, First-Printing SYNCâ„¢ 3
(If Equipped) E265282 E265280 E266189 E184884

Note:
The heated rear window also turns
on when you select maximum defrost.
Switching Recirculated Air On and
Off Touch the button to switch
between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may
reduce the time needed to cool the interior,
when used with A/C, and reduce unwanted
odors from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
Switching the Ventilated Seats On
and Off Touch the button to cycle
through the various ventilated
seat settings.
Accessing Rear Climate Controls Touch the button to access
additional controls for the rear
climate system.
Rear Climate Control Lock
Indicator Touch the button.
When on, you can only operate
the rear passenger settings
through the front controls. Switching Rear Auto Mode On and
Off Touch the button to switch on
rear automatic operation, then
set the temperature.
Switching the Rear Climate
Controlled Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings.
Switching the Rear Heated Seats
On and Off Touch the button to cycle
through the various heat
settings.
Switching the Rear Ventilated
Seats On and Off Touch the button to cycle
through the various ventilated
seat settings.
PHONE WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
455
Expedition (TB8) Canada/United States of America, enUSA, First-Printing SYNCâ„¢ 3
(If Equipped) E268558 E270447 E265289 E265282 E268558

Action and Description
Menu Item
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and
off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings. Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
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Expedition (TB8) Canada/United States of America, enUSA, First-Printing SYNCâ„¢ 3
(If Equipped)E280315 E268570

Wi-Fi Connectivity
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
•Use a unique name for your SSID. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see. –
Hidden network.
•Make the network visible and try again.
476
Expedition (TB8) Canada/United States of America, enUSA, First-Printing SYNCâ„¢ 3 (If Equipped)

Multi-Point Inspection
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle comes with a temporary mobility kit, check the tire sealant expiration Use
By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how your
vehicle is used. By using several important
factors in its calculations, the monitor
helps reduce the cost of owning your
vehicle and reduces environmental waste
at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km)
Normal commuting with highway driving
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Expedition (TB8) Canada/United States of America, enUSA, First-Printing Scheduled Maintenance

Capacities and Specifications................392
8.8 Inch Rear Axle............................................. 398
9.75 Inch Rear Axle with Limited-Slip................................................... 400
9.75 Inch Rear Axle Without Limited-Slip.................................................... 399
Air Conditioning System................................. 393
Alternative Engine Oil for Extremely Cold Climates........................................................... 395
Automatic Transmission................................. 393
Engine Coolant................................................... 394
Engine Oil............................................................. 395
Front Axle............................................................. 398
Fuel Tank.............................................................. 396
Grease.................................................................... 396
Hydraulic Brake System.................................. 397
Locks....................................................................... 397
Transfer Case....................................................... 397
Washer Reservoir.............................................. 400
Cargo Nets.......................................................277
Car Wash See: Cleaning the Exterior.............................. 354
Catalytic Converter....................................200 On-Board Diagnostics (OBD-II)................... 201
Readiness for Inspection and Maintenance (I/M) Testing................................................... 201
Center Console
..............................................182
Changing a Bulb..........................................350
Fog Lamp Bulb.................................................... 351
Front Direction Indicator Bulb...................... 350
Headlamp Bulb.................................................. 350
LED Bulbs.............................................................. 352
LED Direction Indicator and Side Marker Bulbs................................................................... 351
LED Foglamp...................................................... 350
LED Headlamp................................................... 350
Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp Bulbs.........351
Changing a Fuse
...........................................333
Fuses....................................................................... 333
Changing a Road Wheel
...........................382
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 382
Location of the Spare Tire and Tools.........383
Tire Change Procedure.................................... 383
Changing the 12V Battery
.........................345
Battery Management System....................... 347
Changing the Engine Air Filter................339 Changing the Vehicle Wi-Fi Hotspot
Name or Password
...................................407
Changing the Wiper Blades.....................349
Charging a Wireless Device......................180
Checking MyKey System Status...............70 MyKey Distance..................................................... 70
Number of Admin Keys........................................ 71
Number of MyKeys................................................ 71
Checking the Wiper Blades.....................349
Childminder Mirror.......................................108
Child Restraint and Seatbelt Maintenance..................................................47
Child Restraint Positioning.........................35
Child Safety
......................................................22
General Information............................................ 22
Child Safety Locks..........................................37 Left-Hand Side..................................................... 38
Right-Hand Side................................................... 38
Cleaning Leather Seats..............................357
Cleaning Products
.......................................353
Materials............................................................... 353
Cleaning the Engine....................................355
Cleaning the Exterior
..................................354
Cleaning the Exterior Lamps......................... 354
Cleaning the Exterior Precautions...............354
Exterior Chrome Parts..................................... 354
Exterior Plastic Parts........................................ 354
Stripes or Graphics............................................ 354
Underbody........................................................... 355
Under Hood......................................................... 355
Cleaning the Instrument Panel and Instrument Cluster Lens.........................357
Cleaning the Interior...................................356 Mirrors.................................................................... 356
Cleaning the Wheels..................................358
Cleaning the Windows and Wiper Blades...........................................................356
Clearing All MyKeys.......................................70
Climate............................................................453 Accessing Rear Climate Controls................455
Accessing the Climate Control Menu........453
Directing the Airflow......................................... 453
Rear Climate Control Lock Indicator..........455
Setting the Blower Motor Speed.................453
Setting the Temperature................................ 453
Switching Auto Mode On and Off...............453
Switching Dual Zone Mode On and Off...................................................................... 454
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Expedition (TB8) Canada/United States of America, enUSA, First-Printing Index

Switching Maximum Air Conditioning On
and Off............................................................. 454
Switching Maximum Defrost On and Off...................................................................... 454
Switching Rear Auto Mode On and Off...................................................................... 455
Switching Recirculated Air On and Off...................................................................... 455
Switching the Air Conditioning On and Off...................................................................... 453
Switching the Climate Controlled Seats On and Off............................................................. 454
Switching the Climate Control On and Off...................................................................... 454
Switching the Heated Exterior Mirrors On and Off............................................................. 454
Switching the Heated Rear Window On and Off...................................................................... 454
Switching the Heated Seats On and Off...................................................................... 454
Switching the Heated Steering Wheel On and Off............................................................. 454
Switching the Heated Windshield On and Off...................................................................... 454
Switching the Rear Climate Controlled Seats On and Off.......................................... 455
Switching the Rear Heated Seats On and Off...................................................................... 455
Switching the Rear Ventilated Seats On and Off............................................................. 455
Switching the Ventilated Seats On and Off...................................................................... 455
Climate Control.............................................146
Climate Controlled Seats..........................170 Automatic Climate Controlled Seats..........170
Heated Seats........................................................ 170
Ventilated Seats.................................................. 170
Connected Vehicle
......................................403
Connecting the Vehicle to a Mobile
Network........................................................... 403
Connected Vehicle Limitations..............403
Connected Vehicle Requirements
........403
Connected Vehicle – Troubleshooting - Vehicles With: Modem...........................404
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3...........................405 Connecting the Vehicle to a Mobile
Network.......................................................403
Connecting FordPass to the Modem.........403
Enabling and Disabling the Modem...........403
What Is the Modem.......................................... 403
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC
3
......................................................................403
Coolant Check See: Engine Coolant Check............................ 339
Crash Sensors and Airbag Indicator
.......56
Creating a MyKey...........................................69
Programming and Changing Configurable
Settings............................................................... 70
Creating a Vehicle Wi-Fi Hotspot..........407 Connecting a Device to the Wi-Fi
Hotspot............................................................ 407
Finding the Wi-Fi Hotspot Name and Password......................................................... 407
Cross Traffic Alert........................................263 Cross Traffic Alert Behavior When Trailer
is Attached...................................................... 265
Cross Traffic Alert Indicator........................... 265
Cross Traffic Alert Information Messages......................................................... 266
Cross Traffic Alert System Limitations...................................................... 265
Cross Traffic Alert System Sensors............265
Switching the System On and Off..............265
Using Cross Traffic Alert.................................. 263
Cruise Control...............................................246
Cruise Control Indicators...........................247
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................93
Cruise Control - Vehicles With: Cruise Control............................................................93
Customer Assistance..................................318
Customer Information
...............................492
Radio Frequency Certification
Labels................................................................ 492
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
560
Expedition (TB8) Canada/United States of America, enUSA, First-Printing Index