service schedule FORD EXPEDITION EL 2009 Owners Manual

Follow these guidelines to ensure safe towing procedure:
• Stay within your vehicle’s load limits. If exceeded, cargo should be
removed from the trailer and/or the vehicle until all weights are within
specified limits.
• Thoroughly prepare your vehicle for towing. Refer to Preparing to
tow in this chapter.
• Use extra caution when driving while trailer towing. Refer to Driving
while you tow in this chapter.
• Service your vehicle more frequently if you tow a trailer. Refer to the
severe duty schedule in the scheduled maintenance guide.
• Do not tow a trailer until your vehicle has been driven at least
500 miles (800 km). Additionally, during the first 500 miles (800 km)
that you tow a trailer, do not drive over 70 mph (113 km/h) and do
not make starts at full throttle.
• Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
Trailer towing (standard equipment):
Your vehicle is equipped with a integrated trailer hitch and a Class I
(4-pin) trailer electrical connector. The 4-pin connector supplies power
to tail lamps, stop lamps, and turn lamps. See the trailer towing chart for
the trailer towing weight recommendation.
Trailer towing (optionally equipped trailer tow package):
The optional trailer tow package includes heavy duty trailer tow wiring.
Both a Class I (4-pin) and IV (7-pin) trailer electrical connector are
provided. Under the instrument panel a electrical connector is provided
for a customer supplied aftermarket electronic brake controller. For
installing a customer supplied electronic brake controller, a electrical
jumper harness and trailer tow electrical instructions are included with
the optional trailer tow package.
The kit containing a electrical jumper and trailer tow electrical
instructions may be purchased from any authorized dealer (Part number
4L1Z-14A348-AA)
Note: Before towing a trailer, make sure the trailer brakes (if equipped)
and lamps are properly connected and functional. Electronic trailer
brakes (if equipped) refer to the instructions provided by the
aftermarket electronic brake controller manufacture for determining
trailer brake functionality.
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The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. Contact
your authorized dealer or trailer rental agency for proper instructions
and equipment for hooking up trailer lamps.
Driving while you tow
When towing a trailer:
• To ensure proper “break-in” of powertrain components, do not trailer
tow during the first 1,000 miles (1,600 km) of a new vehicle.
• To ensure proper “break-in” of powertrain components during the first
500 miles (800 km) of trailer towing, drive no faster than 70 mph
(113 km/h) with no full throttle starts.
• Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
• Consult your local motor vehicle speed regulations for towing a trailer.
• To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. For additional information, refer to Automatic
transmission operation in the Driving chapter.
• Anticipate stops and brake gradually.
• Do not exceed the GCWR rating or transmission damage may occur.
If your vehicle is equipped with AdvanceTrac
with RSC, you may
experience AdvanceTrac
with RSC activations during typical cornering
maneuvers with a heavily loaded trailer; this is normal. Cornering at a
slower speed while towing will reduce the tendency of the AdvanceTrac

stability enhancement system to activate.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance
information for more information.
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How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater system may consume anywhere between 400 watts or 1000 watts
of power per hour. Your factory installed block heater system does not
have a thermostat; however, maximum temperature is attained after
approximately three hours of operation. Block heater operation longer
than three hours will not improve system performance and will
unnecessarily use additional electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance information for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a “metal-to-metal,” “continuous grinding” or
“continuous squeal” sound is present while braking, the brake linings
may be worn-out and should be inspected by an authorized dealer.
Refer to Brake system warning
light in the Instrument Cluster
chapter for information on the brake
system warning light.
WARNING: If you are driving down a long or steep hill, shift to
a lower gear. Do not apply your brakes continuously, as they may
overheat and become less effective.
P!
BRAKE
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
• U.S. dealer locator by Dealer Name, City/State, or Zip Code
• Owner Guides
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
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procedure outlined on the first page of the Customer Assistance section,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note: Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we provide scheduled maintenance
information which makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your Warranty
Guide/Customer Information Guide to find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
• Do not work on a hot engine.
• Make sure that nothing gets caught in moving parts.
• Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
• Keep all open flames and other lit material away from the battery and
all fuel related parts.
WARNING: Turn off the power running boards, if equipped,
before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended
running board and the vehicle. A moving running board may cause
injury.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
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When the engine is cold, check the
level of the engine coolant in the
reservoir.
• The engine coolant should be at the “FULL COLD” level or within the
“COLD FILL RANGE” as listed on the engine coolant reservoir
(depending upon application).
• Refer to scheduled maintenance information for service interval
schedules.
• Be sure to read and understand Precautions when servicing your
vehicle in this chapter.
If the engine coolant has not been checked at the recommended interval,
the engine coolant reservoir may become low or empty. If the reservoir is
low or empty, add engine coolant to the reservoir. Refer to Adding
engine coolant in this chapter.
Note: Automotive fluids are not interchangeable; do not use engine
coolant, antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding engine coolant
When adding coolant, make sure it is a 50/50 mixture of engine coolant
and distilled water. When the engine is cool, add the mixture to the
coolant reservoir until the appropriate fill level is obtained.
WARNING: Do not add engine coolant when the engine is hot.
Steam and scalding liquids released from a hot cooling system
can burn you badly. Also, you can be burned if you spill coolant on hot
engine parts.
WARNING: Do not put engine coolant in the windshield washer
fluid container. If sprayed on the windshield, engine coolant
could make it difficult to see through the windshield.
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EPA fuel economy estimates
Every new vehicle should have a window sticker containing EPA fuel
economy estimates. Contact your authorized dealer if the window sticker
is not supplied with your vehicle. The EPA fuel economy estimates
should be your guide for the fuel economy comparisons with other
vehicles. Your fuel economy may vary depending upon the method of
operation and conditions.
EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
• Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
• Have the items listed in scheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed in scheduled maintenance
information are essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
WARNING: Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
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POWER STEERING FLUID
Check the power steering fluid. Refer to scheduled maintenance
information.
1. Start the engine and let it run
until it reaches normal operating
temperature (the engine coolant
temperature gauge indicator will be
near the center of the normal area
between H and C).
2. While the engine idles, turn the
steering wheel left and right several
times.
3. Turn the engine off.
4. Check the fluid level in the reservoir. It should be between the MIN
and MAX lines. Do not add fluid if the level is in this range.
5. If the fluid is low, add fluid in small amounts, continuously checking
the level until it reaches the range between the MIN and MAX lines. Be
sure to put the cap back on the reservoir. Refer to Maintenance
product specifications and capacities in this chapter for the proper
fluid type.
BRAKE FLUID
The fluid level will drop slowly as
the brakes wear, and will rise when
the brake components are replaced.
Fluid levels between the “MIN” and
“MAX” lines are within the normal
operating range; there is no need to
add fluid. If the fluid levels are
outside of the normal operating
range the performance of the
system could be compromised; seek
service from your authorized dealer
immediately.
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Item Capacity Ford part name Ford part number /
Ford specification
Fuel tank
(Expedition EL – U.S.
only) 33.5 gallons
(126.8L)
Fuel tank
(Expedition Max –
Canada only) 33.5 gallons
(126.8L)
1Add the coolant type originally equipped in your vehicle.
2Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.
3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler.
4Automatic transmissions that require MERCON
LV should only use MERCON
LV fluid. Refer to
scheduled maintenance information to determine the correct service interval. Use of any fluid
other than the recommended fluid may cause transmission damage.
5Add 4 oz. (118 ml) of Additive Friction Modifier XL-3 or equivalent for complete refill of Ford
Limited Slip rear axles.
6Your vehicle’s rear axle is filled with a synthetic rear axle lubricant and is considered lubricated
for life. These lubricants are not to be checked or changed unless a leak is suspected, service is
required or the axle has been submerged in water. The axle lubricant should be changed any time
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