maintenance schedule FORD EXPEDITION EL 2017 Owners Manual

Vehicle Identification Number...............306
Vehicle Certification Label.......................307
Transmission Code Designation............307
Capacities and Specifications...............308
Audio System
General Information....................................313
Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio.............................314
Audio Unit - Vehicles With: Sony AM/FM/CD...................................................................316
Digital Radio...................................................318
Satellite Radio..............................................320
USB Port..........................................................323
Media Hub......................................................323
SYNC™
General Information...................................324
Using Voice Recognition...........................326
Using SYNC™ With Your Phone............328
SYNC™ Applications and Services......340
Using SYNC™ With Your MediaPlayer...........................................................348
SYNC™ Troubleshooting.........................356
SYNC™ 3
General Information...................................365
Home Screen.................................................378
Using Voice Recognition...........................379
Entertainment..............................................386
Climate............................................................396
Phone..............................................................399
Navigation.....................................................404
Apps...................................................................412
Settings............................................................414
SYNC™ 3 Troubleshooting......................426
Accessories
Accessories....................................................439
Ford Protect
Ford Protect....................................................441
Scheduled Maintenance
General Maintenance Information.......443
Normal Scheduled Maintenance..........446
Special Operating Conditions ScheduledMaintenance.............................................449
Scheduled Maintenance Record...........452
Appendices
End User License Agreement.................462
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Table of Contents

We offer a number of convenient ways foryou to contact us and help to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to the Account Manager, go towww.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,refer to the Warranty Manual that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Never place front seat mountedrear-facing child or infant seats infront of an active passenger airbag.
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Introduction

Press the heated seat symbol to cyclethrough the various heat settings and off.More indicator lights indicate warmersettings.
The heated seat module resets at everyignition run cycle. While the ignition is on,press the high or low heated seat switchto enable heating mode. When activated,they will turn off automatically when youturn the engine off.
CLIMATE CONTROLLED SEATS
(If Equipped)
Heated Seats
WARNING
Persons who are unable to feel painto the skin because of advanced age,chronic illness, diabetes, spinal cordinjury, medication, alcohol use, exhaustion,or other physical conditions, must exercisecare when using the seat heater. The seatheater may cause burns even at lowtemperatures, especially if used for longperiods of time. Do not place anything onthe seat that insulates against heat, suchas a blanket or cushion, because this maycause the seat heater to overheat. Do notpuncture the seat with pins, needles, orother pointed objects because this maydamage the heating element which maycause the seat heater to overheat. Anoverheated seat may cause seriouspersonal injury.
Note:Do not do the following:
•Place heavy objects on the seat.
•Operate the seat heater if water or anyother liquid spill on the seat. Allow theseat to dry thoroughly.
The heated seats will only function whenthe engine is running.
Press the heated seat symbol to cyclethrough the various heat settings and off.More indicator lights indicate warmersettings.
Cooled Seats
The cooled seats will only function whenthe engine is running.
Press the cooled seat symbol to cyclethrough the various cooling settings andoff. More indicator lights indicate coolersettings.
If the engine falls below 350 RPM whilethe cooled seats are on, the feature willturn itself off. You will need to reactivateit.
Climate Controlled Seat Air FilterReplacement
The climate controlled seat systemincludes air filters. You must replace themperiodically. See ScheduledMaintenance (page 443).
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Keep a record for at least one month andrecord the type of driving (city or highway).This provides an accurate estimate of yourvehicle’s fuel economy under currentdriving conditions. Keeping records duringsummer and winter will show howtemperature impacts fuel economy.
Conditions
•Heavily loading your vehicle reducesfuel economy.
•Carrying unnecessary weight in yourvehicle may reduce fuel economy.
•Adding certain accessories to yourvehicle such as bug deflectors, rollbarsor light bars, running boards and skiracks may reduce fuel economy.
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures.
•Fuel economy may decrease whendriving short distances.
•You will get better fuel economy whendriving on flat terrain than when drivingon hilly terrain.
EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehiclein dry grass or other dry ground cover.The emission system heats up theengine compartment and exhaust system,which can start a fire.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally remove
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Fuel and Refueling

ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1000 miles (1600kilometers).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
See Load limits in the Load Carryingchapter for load specification terms foundon the tire label and Safety Compliancelabel and instructions on calculating yourvehicle's load.
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Trailer Towing Connector(Vehicles with a Trailer TowingPackage and 7–Pin Connector)
When attaching the trailer wiring connectorto your vehicle, only use a proper fittingconnector that works with the vehicle andtrailer functions. Some seven-positionconnectors may have the SAE J2863 logo,which confirms that it is the proper wiringconnector and works correctly with yourvehicle.
FunctionColor
Left turn signal and stop lampYellow
Ground (-)White
Electric brakesBlue
Right turn signal and stoplampGreen
Battery (+)Orange
Running lightsBrown
Reverse lightsGrey
Hitches
WARNING
The trailer hitch on this vehicle is partof the vehicle rear crash safetystructure. Do not remove the trailerhitch. Failure to follow this warning couldcompromise vehicle crash structure andincrease the risk of injury in a rear endcrash.
Do not use a hitch that either clamps ontothe bumper or attaches to the axle.
Distribute the trailer load so 10-15% of thetotal trailer weight is on the tongue.
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BREAKING-IN
You need to break in new tires forapproximately 300 miles (480kilometers). During this time, your vehiclemay exhibit some unusual drivingcharacteristics.
Avoid driving too fast during the first 1000miles (1600 kilometers). Vary your speedfrequently and change up through thegears early. Do not labor the engine.
Do not tow during the first 1000 miles(1600 kilometers).
REDUCED ENGINE
PERFORMANCE
WARNING
Continued operation will increase theengine temperature and cause theengine to shut down completely.
If the engine coolant temperature gaugeneedle moves to the upper limit position,the engine is overheating. See Gauges(page 84).
You must only drive your vehicle for a shortdistance if the engine overheats. Thedistance you can travel depends onambient temperature, vehicle load andterrain. The engine will continue to operatewith limited power for a short time.
If the engine temperature continues to rise,the fuel supply to the engine will reduce.The air conditioning will switch off and theengine cooling fan will operate continually.
1.Reduce your speed gradually and stopyour vehicle as soon as it is safe to doso.
2. Switch the engine off immediately toprevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See EngineCoolant Check (page 247).
5. Have your vehicle checked by anauthorized dealer as soon as possible.
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way backhome).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
There are also some things you may wantto avoid doing because they reduce yourfuel economy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turningoff the car.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Reduce the use of air conditioning andheat.
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Driving Hints

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Additional information and resources areavailable online:
Website
www.owner.ford.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1. Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
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Customer Assistance

Action and descriptionMessage
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNINGS
Do not add engine coolant when theengine is hot. Steam and scaldingliquids released from a hot coolingsystem can burn you badly. Also, spillingcoolant on hot engine parts can burn you.
Do not put engine coolant in thewindshield washer fluid container. Ifsprayed on the windshield, enginecoolant could make it difficult to seethrough the windshield.
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure. Steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not add coolant further than theMAX mark.
When the engine is cold, check theconcentration and level of the coolant atthe intervals listed in the scheduledmaintenance information. See ScheduledMaintenance (page 443).
Note:Make sure that the coolant level isbetween the MIN and MAX marks on thecoolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Maintain coolant concentration within48% to 50%, which equates to a freezepoint between -30°F (-34°C) and -34°F(-37°C). Coolant concentration should bechecked using a refractometer. We do notrecommend the use of hydrometers orcoolant test strips for measuring coolantconcentration.
Adding Coolant
WARNING
Never remove the coolant reservoircap while the engine is running or hot.
Note: Automotive fluids are notinterchangeable. Take care not to putengine coolant in the windshield washerfluid reservoir or windshield washer fluid inthe engine coolant reservoir.
Note: Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the enginecooling or heating systems. Resultingcomponent damage may not be covered bythe vehicle Warranty.
It is very important to use predilutedcoolant approved to the correctspecification in order to avoid plugging thesmall passageways in the engine coolingsystem. See Capacities andSpecifications (page 304). Do not mixdifferent colors or types of coolant in yourvehicle. Mixing of engine coolants or usingan incorrect coolant may harm the engineor cooling system components and maynot be covered by the vehicle Warranty.
Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with distilled water. SeeCapacities and Specifications (page 304).Using water that has not been deionisedmay contribute to deposit formation,corrosion and plugging of the small coolingsystem passageways.
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Maintenance

Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60%provides improved freeze pointprotection. Coolant concentrationsabove 60% decrease the overheatprotection characteristics of thecoolant and may cause enginedamage.
If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of thecoolant and may cause enginedamage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 304).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as longas necessary to bring your vehicle to restin a safe location and seek immediaterepairs. When in fail-safe mode, yourvehicle will have limited power, will not beable to maintain high-speed operation, andmay completely shut down withoutwarning, potentially losing engine power,power steering assist, and power brakeassist, which may increase the possibilityof a crash resulting in serious injury.
Never remove the coolant reservoircap while the engine is running or hot.
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Maintenance

AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer checkand change the transmission fluid at thecorrect service interval. See ScheduledMaintenance (page 443).
The automatic transmission does not havea transmission fluid dipstick.
Refer to your scheduled maintenanceinformation for scheduled intervals for fluidchecks and changes. Your transmissiondoes not consume fluid. However, if thetransmission slips, shifts slowly or if younotice a sign of leaking fluid, contact anauthorized dealer.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
TRANSFER CASE FLUID
CHECK (If Equipped)
1. Clean the area around the filler plug.
2. Remove the filler plug.
3. Inspect the fluid level. The fluid levelshould be within 0.20 in (5mm) fromthe bottom of the hole.
4.Add fluid through the filler opening. Fillto the bottom of the opening.
Use only fluid that meets Fordspecifications. See Capacities andSpecifications (page 304).
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