ECU FORD EXPLORER 2000 2.G Owner's Manual

3. Turn off the engine and remove the key.
4. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
²Automatic transmission:
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Do not start your engine with the air cleaner removed and do
not remove it while the engine is running.
²Manual transmission:
1. Set the parking brake, depress the clutch and place the gearshift in
neutral.
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Do not start your engine with the air cleaner removed and do
not remove it while the engine is running.
OPENING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
steering column on the instrument
panel.
Maintenance and care
213

3. Set the parking brake and ensure the gearshift is securely latched in P
(Park) (automatic transmissions) or 1 (First) (manual transmissions).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level indicator (dipstick).
²4.0L V6 engines
²5.0L V8 engine
MAX MIN
FULL ADD 1QT
MAX MIN
Maintenance and care
218

Checking and adding manual transmission fluid (if equipped)
1. Clean the filler plug.
2. Remove the filler plug and
inspect the fluid level.
3. Fluid level should be at bottom of
the opening.
4. Add enough fluid through the
filler opening so that the fluid level
is at the bottom of the opening.
5. Install and tighten the fill plug
securely.
Use only fluid that meets Ford specifications. Refer to theCapacities
and specificationschapter.
Maintenance and care
234

Do not replace your tires with ªhigh performanceº tires or larger
size tires.
Failure to follow these precautions may adversely affect the
handling of the vehicle and make it easier for the driver to lose
control and roll over.
Tires that are larger or smaller than your vehicle's original tires may also
affect the accuracy of your speedometer.
USING SNOW TIRES AND TRACTION DEVICES
Snow tires must be the same size and grade as the tires you
currently have on your vehicle.
The tires on your vehicle have all-weather treads to provide traction in
rain and snow. However, in some climates, using snow tires and traction
devices may be necessary. Ford offers tire cables as a Ford approved
accessory and recommends use of these or their equivalents. See your
dealer or qualified service technician for more information on tire cables
for your vehicle.
Follow these guidelines when using snow tires and traction devices:
²Install cables securely, verifying that the cables do not touch any
wiring, brake lines or fuel lines.
²Drive cautiously. If you hear the cables rub or bang against the
vehicle, stop and retighten them. If this does not work, remove the
cables to prevent vehicle damage.
²Avoid overloading your vehicle.
²Remove the tire cables when they are no longer needed.
²Do not use cables on dry roads.
²The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from the vehicle when
using snow tires and traction devices.
²Do not exceed 48 km/h (30 mph) with tire cables on your vehicle.
Consult your dealer for information on other Ford approved methods of
traction control.
Maintenance and care
243

If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Assistance Center.
Ford Motor Company and Ford of Canada dealerships also carry quality
parts and accessories, providing you with equipment reliability.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Assistance Center to find an authorized dealership to
help you. In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Assistance Center to find an authorized dealership to help you.
Customer assistance
276

In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Assistance Center:
²Your telephone number (home and business)
²The name of the dealer and the city where the dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the Canadian Motor
Vehicle Arbitration Plan (CAMVAP), available in all of Canada (except
Quebec).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
Customer assistance
277

You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
#6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. Oral presentation may
be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board's decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086±5120
1±800±428±3718
You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
Customer assistance
280

Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Cargo nets
Cargo organizers
Cargo shades
Engine block heaters
Tire step
Customer assistance
283

Preparing to drive
your vehicle ...............................158
R
Radio ............................................35
Relays ........................................191
Remote entry system .......107±108
illuminated entry ....................112
locking/unlocking doors .........108
panic alarm .............................108
replacement/additional
transmitters .............................111
replacing the batteries ...........110
Reverse sensing system .............33
Roof rack ...................................188
S
Safety belts (see Safety
restraints) ....................13, 125±130
Safety defects, reporting ..........287
Safety restraints ................125±130
belt minder .............................131
cleaning the safety belts .......135,
264
extension assembly ................130
for adults .........................126±129
for children .............................143
warning light and
chime ...................10, 13, 130±131
Safety seats for children ..........144
Seat belts (see Safety
restraints) ..................................125
Seats ..........................................119
child safety seats ....................144
cleaning ...........................263±264
memory seat ...................109, 122SecuriLock passive
anti-theft system ...............116±117
Servicing your vehicle ..............212
Snowplowing .................................3
Spark plugs, specifications ......266,
272
Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3
Specification chart,
lubricants ...........................269, 272
Speed control ..............................82
Speedometer ...............................14
Starting your vehicle ........150, 152
jump starting ..........................204
Steering wheel
controls ......................................89
tilting .........................................87
T
Tachometer .................................15
Tires ...........................199, 239±241
changing ..........................199±200
checking the pressure ............241
replacing ..................................242
rotating ....................................241
snow tires and chains ............243
tire grades ...............................240
treadwear ................................240
Towing ...............................179, 241
recreational towing .................187
trailer towing ..........................179
wrecker ....................................211
Traction-lok rear axle ...............176
Transfer case
fluid checking .........................235
Index
293